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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1534 Views
  • 15 replies
  • 5 likes
  • Other
  • 1534 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17573 Views
  • 8 replies
  • 1 likes
  • Other
  • 17573 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution Spotify App not available on Galaxy Watch3 after switching to Samsung Galaxy S21 Ultra

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy Watch3 (paired with Samsung Galaxy S21 Ultra)Operating SystemTizen (with Android 11 on Galaxy S21 Ultra) My Question or IssueExtra information: I used to have a Galaxy S10+ together with my Galaxy Wat...

  • Casual Listener
  • Plan Premium Country Netherlands Device Samsung Galaxy Watch3 (paired with Samsung Galaxy S21 Ultra) Operating System Tizen (with Android 11 on Galaxy S21 Ultra)   My Question or Issue ...
  • Novy
  • Moderator
  • 4537 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 4537 Views
  • 3 replies
  • 0 likes

Superuser Contribution sometime spotify connect disappears

PlanPremiumCountryIsraelDevice(Samsung Galaxy 9, Lenovo ThinkPad )Operating System( Android Oreo, Linux) My Question or IssueHello,sometimes when I try to connect to my tv with my computer or phone ( all three on the same Wi-Fi), I get only the optio...

  • Newbie
  • Plan Premium Country Israel Device (Samsung Galaxy 9, Lenovo ThinkPad ) Operating System ( Android Oreo, Linux)   My Question or Issue Hello, sometimes when I try to connect to m...
  • Jeremy
  • Spotify Legend
  • 299 Views
  • 1 replies
  • 0 likes
  • Connect
    Samsung
    TV
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos not detected

My Pixel 3 is not detecting my Sonos speakers in the spotify app. The speakers do not appear in Spotify Connect. What should I do?

  • Newbie
  • My Pixel 3 is not detecting my Sonos speakers in the spotify app. The speakers do not appear in Spotify Connect. What should I do? 
  • Jeremy
  • Spotify Legend
  • 1231 Views
  • 1 replies
  • 0 likes
  • Connect
  • 1231 Views
  • 1 replies
  • 0 likes

League of legends Tournament partnership

Due to the lack of competitions of league of legends between and inside the faculties and universities, I already organized a 1v1 then a 5v5 tournament in my "National School of Applied Sciences of Safi" in Morocco (I have a short video resuming my a...

  • Visitor
  • Due to the lack of competitions of league of legends between and inside the faculties and universities, I already organized a 1v1 then a 5v5 tournament in my "National School of Applied Sciences of S...
  • 448 Views
  • 0 replies
  • 4 likes
  • 448 Views
  • 0 replies
  • 4 likes

Superuser Contribution Amazon Echo Group does not react

I have a pair of two Echo 4 named 'bedroom'. I can see it in Spotify but for some days now it does not react. If I tap on it nothing happens. I have to disconnect from the device and by saying 'Alexa, Spotify Connect' assingning it anew. All other gr...

  • Music Fan
  • I have a pair of two Echo 4 named 'bedroom'. I can see it in Spotify but for some days now it does not react. If I tap on it nothing happens. I have to disconnect from the device and by saying 'Alexa...
  • chaltenhoff
  • Music Fan
  • 2506 Views
  • 12 replies
  • 0 likes
  • Other
  • 2506 Views
  • 12 replies
  • 0 likes

Superuser Contribution music album covers are not displayed

PlanPremiumDeviceRedmi 4AOperating SystemAndroid 7 My Question or Issuemusic album covers are not displayed.Before switching to this phone model, everything worked.I tried to reinstall and look in the settings, everything is displayed in the standard...

  • Regular
  • Plan Premium Device Redmi 4A Operating System Android 7   My Question or Issue music album covers are not displayed.Before switching to this phone model, everything worked.I tried to rei...
  • s4pernik
  • Regular
  • 1349 Views
  • 7 replies
  • 0 likes
  • Other
  • 1349 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist length broken

PlanFreeCountryAmericaDeviceChromebook, Mac(I've used spotify on the tv and on my phone, but dont have the same issues)Operating SystemChrome os & macos sierraThis is an issue for webplayer but I couldn't find the tag My Question or IssueMy playlist ...

  • Regular
  • Plan Free Country America Device Chromebook, Mac(I've used spotify on the tv and on my phone, but dont have the same issues) Operating System Chrome os & macos sierra This is an issue for...
  • CarlosE
  • Moderator
  • 2473 Views
  • 7 replies
  • 0 likes
  • Other
  • 2473 Views
  • 7 replies
  • 0 likes

Spotify connection to Sonos very intermittent

PlanFree (as I'm trying to solve this issue first)CountryUKDeviceGoogle Pixel 3Operating SystemAndroid 10 My Question or IssueHiI'm new to Spotify, as I'm looking for a replacement to Google Play Music which will end this year some time.I have on my ...

  • Casual Listener
  • Plan Free (as I'm trying to solve this issue first) Country UK Device Google Pixel 3 Operating System Android 10   My Question or Issue Hi I'm new to Spotify, as I'm looking for a rep...
  • leowinterde
  • Newbie
  • 1249 Views
  • 2 replies
  • 0 likes
  • Connect
  • 1249 Views
  • 2 replies
  • 0 likes

For video podcasts, make an audio only option available for download.

For video podcasts, please make an audio only option available for download. Video downloads take up way too much space and take too long to download. There are constant interruptions when going in and out of areas with service.

  • Visitor
  • For video podcasts, please make an audio only option available for download.  Video downloads take up way too much space and take too long to download.   There are constant interruptio...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

[All Platforms][Discover] Discover Weekly streams drop off

Have any artists experienced a significant drop off or flattening of Discover Weekly streams since late November? The cycle is usually a significant spike about every six weeks and then drop off, and then back up. But since November, the streams for ...

  • Visitor
  • Have any artists experienced a significant drop off or flattening of Discover Weekly streams since late November? The cycle is usually a significant spike about every six weeks and then drop off, and...
  • 290 Views
  • 0 replies
  • 0 likes
  • All Platforms
  • 290 Views
  • 0 replies
  • 0 likes

Superuser Contribution "Recently Played" on Mac?

So when I run the app on my android phone when I ever I open the app I get "recently played" which is helpful when I'm dipping in and out and if I don't know the artist I'm listening to, to be able to go back and check. However I can't see this featu...

  • Casual Listener
  • So when I run the app on my android phone when I ever I open the app I get "recently played" which is helpful when I'm dipping in and out and if I don't know the artist I'm listening to, to be able t...
  • Ivan
  • Spotify Legend
  • 548 Views
  • 2 replies
  • 0 likes
  • music
  • 548 Views
  • 2 replies
  • 0 likes

Ideas board gives html error

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S10+Operating System Android 10 My Question or IssueI want to write to ideas board in English language.But it say "correct the highlighted erros and try again" And there isn't any error to be corrected. Th...

  • Casual Listener
  • Plan Premium Country Turkey Device Samsung Galaxy S10+ Operating System  Android 10   My Question or Issue I want to write to ideas board in English language.But it say "correct t...
  • 215 Views
  • 0 replies
  • 0 likes
  • 215 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect plays blocked artists

PlanPremiumCountrySwitzerlandDevicePlayed on Denon HEOS Soundbar via Xiaomi Mi 9 SE My Question or IssueWhen playing a playlist which includes songs of blocked artists or songs you wished to "don't play", the Spotify App doesn't play these songs, whi...

  • Casual Listener
  • Plan Premium Country Switzerland Device Played on Denon HEOS Soundbar via Xiaomi Mi 9 SE   My Question or Issue When playing a playlist which includes songs of blocked artists or songs y...
  • tschooli
  • Casual Listener
  • 627 Views
  • 2 replies
  • 0 likes
  • Connect
  • 627 Views
  • 2 replies
  • 0 likes

Superuser Contribution Deleted playlists after 2016

Nothing appears when I look at the deleted playlists section from my account page. Do I have a chance to recover a list I know was deleted after 2016?

  • Visitor
  • Nothing appears when I look at the deleted playlists section from my account page. Do I have a chance to recover a list I know was deleted after 2016?
  • Jeremy
  • Spotify Legend
  • 418 Views
  • 1 replies
  • 1 likes
  • music
  • 418 Views
  • 1 replies
  • 1 likes

[All Platforms][Podcasts] Dear, Spotify why is there no video on your smart TV app?

For the sake of explanation, I will provide a translation of Spotify's response below.| "We will not give you what most people, avoid your question and direct you to similar questions will lead you to the same conclusion."You haven't solved this prob...

  • Roadie
  • For the sake of explanation, I will provide a translation of Spotify's response below.|   "We will not give you what most people, avoid your question and direct you to similar questions will l...
  • spotischlitz
  • Roadie
  • 339 Views
  • 1 replies
  • 2 likes
  • All Platforms
    Podcasts
  • 339 Views
  • 1 replies
  • 2 likes

Superuser Contribution Web Player can't load on firefox or Chrome

macbook pro 2109, running mojave os. i get a blank page when I try to load the web player. happens on both Chrome and firefox, on private browsers too.

  • Regular
  • macbook pro 2109, running mojave os.   i get a blank page when I try to load the web player. happens on both Chrome and firefox, on private browsers too.    
  • Alex
  • Spotify Legend
  • 647 Views
  • 5 replies
  • 0 likes
  • Other
  • 647 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify not playing on Denon DRA-800h

PlanPremium FamilyCountryGermany Device(Samsung Galaxy S7, Surface Pro 6)Operating System(Android , Windows 10) My Question or IssueThe Denon HEOS app opens the Spotify app to connect via WIFI/LAN to the Denon DRA-800H. However, the Denon is not disp...

  • Visitor
  • Plan Premium Family Country Germany   Device (Samsung Galaxy S7, Surface Pro 6) Operating System (Android , Windows 10)   My Question or Issue The Denon HEOS app opens the Spotif...
  • Ivan
  • Spotify Legend
  • 1804 Views
  • 1 replies
  • 0 likes
  • Denon
  • 1804 Views
  • 1 replies
  • 0 likes