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Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Plan FreeCountry RussiaDevice(iPhone 6 plus, Lenovo laptop)Operating System(iOS 6, Windows 10 My Question or IssueHi! I happened to create two different accounts, both free yet, and I noticed that when I search for the same song in both of them, it s...
Hello,When I try to open an album in the WebPlayer, I get a message that the album is not found.When I click the Play button directly, the album plays without errors.When I try to open the album in the Windows application, it also works.It does not o...
Recently Spotify officially launched in a number of western European countries including Ukraine. Though it's still impossible to choose Ukraine in ad studio for targeting. I googled, but it didn`t help much. Is there any information when ads will be...
Hello, some guys used my Bose SoundTouch speakers with their spotify accounts and now they can use it, turn it on, off, play music whenever they want. I don't want this. I have no idea what the account(s) are.I don't want my speakers listed in any sp...
PlanPremium CountryUSA DeviceSamsung 65" Q7F 4K TV Operating Systemunknown My Question or IssueWhen running the Spotify app from my TV, there is no ability to shuffle songs. The only options I have are to like / unlike.
I like many users are constantly and repeatedly having my account hacked. Spotify do not seem to care and it is obvious that their systems are weak and do NOT comply with data protection laws. I therefore please ask all users affected to log a compla...
PlanPremiumCountryRussiaDeviceDesktop PCOperating SystemWindows 8.1 My Question or IssueSpotify recently launched in my country, for which I am grateful. And yet I couldn't help but notice that the mood playlists that are available to me come in a mi...
Turn on all your playlists to a shuffle mode. So if you have some great playlist it would be good if there is an shuffle option, so I can choose one or more playlists to play longer, instead of choosing shuffle only on one playlist.
PlanPremium (connected to a family subscription)CountryUnited KingdomDeviceiPhone 6S Plus, Sonos OneOperating SystemiOS 13.3.1, Sonos 11.1 My Question or IssueI started listening to a podcast called 'The Besties', it's a Spotify original so it's not ...
I was confused by my last years Wrapped playlist and figured, that listening on Alexa (neither with the app open on your phone nor closed) won't count for your Wrapped playlist. While talking to the support I also saw, that your listening activity is...
PlanFree/PremiumCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Pixel 3, Garmin Forerunner 645Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 10, Garmin OSMy Question or IssueMusic is not scrobbling music from Garmin ...
How do I watch Spotify videos? Also, what shows are there? I've followed instructions from a bunch of different sites, but I can't seem to find videos. For example, most sites say to go to search, and click 'shows' or 'videos' where the genres are, b...
PlanPremiumCountrySweden DeviceIphone 8 Operating SystemiOS 14 beta 3 My IssueSo my google home devices is not showing in the Spotify app when trying to select device to play on. But as soon as I tell the home device to "play music in Spotify" the de...
PlanPremium (Family)CountryVietnamDeviceLenovo A7010a48Operating SystemAndroid 6.0 My Question or IssueEver since I had premium plan registered on my main account (linked with Facebook), I just can't view the lyrics. I tried to re-install app and als...
PlanPremiumCountryIndiaDeviceiPhone 11Operating SystemiOS 13.4.1 My Question or IssueA friend shared with me a spotify playlist link. When the link is opened in the phone browser (tried with Chrome, Edge) it opens a broken page from app.adjust.com (S...
PlanPremiumCountryIreland DeviceiPhone SE 2020, Lenovo S145 laptop, Amazon Fire Stick Operating SystemWindows 10 My Question or IssueHi, have premium account and up to recently was listening to Spotify via desktop app on laptop and also through iPhon...
So i've been thinking and i think that it would be great to have a hotkey that locks the downloaded songs, its a small tweak. It has happened to me many times that i take my phone and accidentaly remove a song from my Liked Songs album. If i can lock...
Hello, I recently added a podcast to Spotify via Castos but I'm having a problem with the album cover associated with the podcast. I've updated the image in Castos but it doesn't seem to be taking in Spotify. Does Spotify refresh this information aft...
I found Gary Stewart, but couldn't find his song Shady Streets anywhere on Spotify. This is one of the songs from Ken Park OST. Here is the song on YouTube: https://www.youtube.com/watch?v=Y5xLq5XzMSA Is there anything we can do to make this song ava...
PlanFamily PremiumCountryBrazilDeviceLG Smart TV 60UN7310PSA (2020)Operating SystemWebOS 5.0.0 - 15420 My Question or IssueI installed the Spotify app (latest updated version 2.0.13 - although when installed it says version 2.56.3) from the LG Conten...