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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

77141 Views

9 replies

4 likes

  • 77141 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

41983 Views

230 replies

21 likes

Other
  • 41983 Views
  • 230 replies
  • 21 likes

Superuser Contribution A playlist of all un-listened to podcasts, from oldest to newest

PlanPremiumCountryCanadaOperating SystemAndroid My Question or IssueI can't figure out how to listen to podcasts without a lot of friction in the form of clicks and navigation. This is a big problem when listening while driving because I don't want t...

Newbie

Plan Premium Country Canada Operating System Android    My Question or Issue I can't figure out how to listen to podcasts without a lot of friction in the form of clicks and navigat...

Eni

Moderator

555 Views

1 replies

2 likes

Other
  • 555 Views
  • 1 replies
  • 2 likes

Superuser Contribution podcast episode won't play

PlanFreeCountryU.S.ADeviceToshiba (school laptop)Operating System Windows 10 My Question or IssueI tried multiple times to play the newer episodes to the distractible podcast and it would go through 2 ads, then buffer like it's about to play then it ...

Newbie

  Plan Free Country U.S.A Device Toshiba (school laptop) Operating System  Windows 10   My Question or Issue I tried multiple times to play the newer episodes to the distrac...

Jeremy

Spotify Legend

831 Views

1 replies

0 likes

Other
  • 831 Views
  • 1 replies
  • 0 likes

Superuser Contribution PS5 local files

PlanPremiumCountryUnited StatesDevicePlaystation 5Operating SystemNA My Question or IssueThe Spotify app on the PS5 seems to be really buggy when playing music from playlists containing local files. The issue isn't that I would like to download those...

Newbie

Plan Premium Country United States Device Playstation 5 Operating System NA   My Question or Issue The Spotify app on the PS5 seems to be really buggy when playing music from playlists...

Gloeko

Regular

9084 Views

3 replies

0 likes

PlayStation
Sony
  • 9084 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Device don't show in web player

Up until now, I have used Spotify to stream music from the web player (using Firefox as browser) to my Denon-DNP800NE network player. Today I selected the device from the Spotify app (Windows) installed on another PC and logged in with a different ac...

Regular

Up until now, I have used Spotify to stream music from the web player (using Firefox as browser) to my Denon-DNP800NE network player. Today I selected the device from the Spotify app (Windows) instal...

MafeG

Spotify Legend

1619 Views

3 replies

0 likes

Denon
  • 1619 Views
  • 3 replies
  • 0 likes

A Section Photo Dimensions

Hi, I'm trying to find out the dimensions for photos in the about section (Artist Profile). Thanks.

Newbie

Hi, I'm trying to find out the dimensions for photos in the about section (Artist Profile). Thanks.

305 Views

0 replies

0 likes

Other
  • 305 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Cannot See Friend Activity

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI cannot see my friend’s activities, even though I have Share my listening activity enabled, and the view option for friend activity enabled.

Casual Listener

  Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue I cannot see my friend’s activities, even though I have Share my listeni...

Amay

Spotify Star

3243 Views

2 replies

1 likes

Music
Other
  • 3243 Views
  • 2 replies
  • 1 likes

Superuser Contribution Screensaver broken in WebOS app (LG OLED Smart TV CX)

The newest update of Spotify WebOS app on in LG OLED Smart TV CX does not go into screensaver mode (the general LG screensaver with "fireworks") any more.PlanPremiumCountryFinlandDeviceLG OLED Smart TV 48CXOperating SystemWebOS 5.3.0-19 My Question o...

Newbie

The newest update of Spotify WebOS app on in LG OLED Smart TV CX does not go into screensaver mode (the general LG screensaver with "fireworks") any more. Plan Premium Country Finland Devic...

FlyingV77

Casual Listener

21612 Views

82 replies

21 likes

TV
  • 21612 Views
  • 82 replies
  • 21 likes

Superuser Contribution [BUG] Input placeholder text incomplete

PlanPremiumCountryNorwayDeviceGoogle Chrome Version 96.0.4664.110 (Official Build) (64-bit)Operating SystemWindows 10 My Question or IssueIn the "reply" input field for some threads, there's a "placeholder" text that informs the user why you cannot r...

Music Fan

Plan Premium Country Norway Device Google Chrome Version 96.0.4664.110 (Official Build) (64-bit) Operating System Windows 10   My Question or Issue In the "reply" input field for ...

OscarDC

Moderator

1665 Views

6 replies

0 likes

Other
  • 1665 Views
  • 6 replies
  • 0 likes

Superuser Contribution [BUG] Private Messenger Consent Agreement loop

.PlanPremiumCountryNorwayBrowserGoogle Chrome Version 96.0.4664.110 (Official Build) (64-bit)Operating SystemWindows 10 My Question or IssueI'm unable to accept the "Private Messenger Consent Agreement" because every time i click "ACCEPT" i get redir...

Music Fan

.Plan Premium Country Norway Browser Google Chrome Version 96.0.4664.110 (Official Build) (64-bit) Operating System Windows 10   My Question or Issue I'm unable to accept the "Pri...

Alex

Spotify Legend

595 Views

3 replies

0 likes

Other
  • 595 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify opens on the same song and starts playing it over and over again

I use Spotify premium on my poco x3 nfc android smartphone. When I open the app, even when it's playing a different song, it will open the page of this one specific song and start playing it. This has been happening for weeks and it's always the same...

Casual Listener

I use Spotify premium on my poco x3 nfc android smartphone. When I open the app, even when it's playing a different song, it will open the page of this one specific song and start playing it. This ha...

anonymous5678

Casual Listener

2733 Views

16 replies

0 likes

Other
  • 2733 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Your Library] Liked Songs header row is overlapping with the songs when scrolling

On the Liked Songs page when you scroll through the list the header row's background is transparent so you see the songs under the text and it makes it unreadable sometimes. There was a gradient or solid color here before if i remember correctly.

Roadie

On the Liked Songs page when you scroll through the list the header row's background is transparent so you see the songs under the text and it makes it unreadable sometimes. There was a gradient or s...

MafeG

Spotify Legend

626 Views

1 replies

0 likes

Desktop
Your Library
  • 626 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend activity not showing a single friend

Hey guys!My friend activity isn't showing any friends at all, I tried turning the sharing of my activity on and off, connecting and unconnecting Facebook, but nothing seems to work.When I connect Facebook, it says I have 0 friends on Spotify, even th...

Casual Listener

Hey guys! My friend activity isn't showing any friends at all, I tried turning the sharing of my activity on and off, connecting and unconnecting Facebook, but nothing seems to work. When I connect...

1223866103

Newbie

1039 Views

2 replies

2 likes

Other
  • 1039 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Access denied to my own post

Good morning.I cannot access to my own message. I wrote it yesterday and I have noticed I have lost the access because another user commented to it and I was notified via Email. Clicking on the link to answer, all I see is:"Access Denied You do not h...

Composer

Good morning. I cannot access to my own message. I wrote it yesterday and I have noticed I have lost the access because another user commented to it and I was notified via Email. Clicking on the l...

Leamel

Regular

1909 Views

11 replies

1 likes

Other
  • 1909 Views
  • 11 replies
  • 1 likes

Superuser Contribution Podcast Sponsorship Bug

PremiumCanada Device(Macbook Air, M1, 2020) My Question or IssueNavigating to a podcast, there will be an area underneath the about section, that says "sponsored by' with a row of the same gif. If you click on it, it'll take you to a page that says "...

Casual Listener

Premium Canada   Device (Macbook Air, M1, 2020)   My Question or Issue Navigating to a podcast, there will be an area underneath the about section, that says "sponsored by' with a ro...

Lyubka

Moderator

1148 Views

9 replies

1 likes

Other
  • 1148 Views
  • 9 replies
  • 1 likes

Experiencing stutter randomly on my Yamaha WXA50

PlanPremiumCountryThe NetherlandsDeviceYamaha WXA50Operating SystemNA My Question or IssueI'm experiencing randomly stutter using Spotify Connect with my Yamaha WXA-50. When I play music via spotify connect after some time randomly the music stops an...

Music Fan

Plan Premium Country The Netherlands Device Yamaha WXA50 Operating System NA   My Question or Issue I'm experiencing randomly stutter using Spotify Connect with my Yamaha WXA-50. When ...

Chrisdude

Music Fan

23669 Views

116 replies

14 likes

Other
  • 23669 Views
  • 116 replies
  • 14 likes

Superuser Contribution [Other] Adjust Ukrainian localization

Hello!I'd like to propose some improvements for Ukrainian localization. 1. Daily MixesFor now the localized version of "Daily Mix #" is "Денна добірка (#)" (# for number) but this is too long and looks off in playlist cover.I propose changing it to "...

Casual Listener

Hello! I'd like to propose some improvements for Ukrainian localization.   1. Daily Mixes For now the localized version of "Daily Mix #" is "Денна добірка (#)" (# for number) but this is too...

Kiril

Moderator

363 Views

1 replies

0 likes

Other
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Developer] Multiple Font/Language Support/user lyric input

So I'm a native English speaker, but I speak multiple languages. When using the Lyrics feature, I'm glad that the native language lyrics are there in the native language, but I can't always read the font that Spotify chooses. (One example being Spoti...

Newbie

So I'm a native English speaker, but I speak multiple languages.  When using the Lyrics feature, I'm glad that the native language lyrics are there in the native language, but I can't always rea...

CarlosE

Spotify Legend

768 Views

1 replies

0 likes

Desktop
Developer
  • 768 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Google Nest] "Normalise Volume" on Google Nest Audio speaker

Hi Spotify Support,I have an issue with my Google Nest Audio speaker.So I posted the details to Google Senior Support team and they suggested that the problem could be due to a Spotify issue and they asked me to report it here. I have a massive Spoti...

Casual Listener

Hi Spotify Support, I have an issue with my Google Nest Audio speaker. So I posted the details to Google Senior Support team and they suggested that the problem could be due to a Spotify issue and ...

Eni

Moderator

2402 Views

1 replies

2 likes

Google Nest
  • 2402 Views
  • 1 replies
  • 2 likes

Superuser Contribution Can't activate paid podcast

PlanPremiumCountry: USA Device: Browser, Pixel 3a, desktop app Operating SystemAndroid, Linux My Question or IssueI just listened to a podcast teaser episode in the Spotify app and decided to subscribe. I couldn't find a subscribe button in the app s...

Casual Listener

Plan Premium Country: USA   Device: Browser, Pixel 3a, desktop app   Operating System Android, Linux   My Question or Issue I just listened to a podcast teaser episode in...

Alex

Spotify Legend

2119 Views

4 replies

0 likes

Other
  • 2119 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Mobile] Only Downloaded Songs Play when Off Wifi

Whenever I am not on Wifi, I can only play the songs I have downloaded. This is even with a secure internet connection. I've tried restarting the app, signing in and out, turning on and off the offline mode and nothing solves the problem. If I want t...

Newbie

Whenever I am not on Wifi, I can only play the songs I have downloaded. This is even with a secure internet connection. I've tried restarting the app, signing in and out, turning on and off the offli...

Kiril

Moderator

710 Views

1 replies

0 likes

Mobile
  • 710 Views
  • 1 replies
  • 0 likes