Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14246 Views
  • 8 replies
  • 1 likes
  • Other
  • 14246 Views
  • 8 replies
  • 1 likes

Superuser Contribution Connection issues

Hi. I have four Alexas and happily connected to them initially with spotify. I then got spotify family and my wife got spotify and linked to my account. When she connected to the alexas I was thrown off and could not connect (it wouldn't find the dev...

  • Newbie
  • Hi. I have four Alexas and happily connected to them initially with spotify. I then got spotify family and my wife got spotify and linked to my account. When she connected to the alexas I was thrown ...
  • Xenia
  • Moderator
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Plagiarized Song

So I tried going through Spotify's method of reporting this, but apparently that only works if you are/represent the original owner of the song, so I'm just gonna copy paste what I said here. ---------- Offending link:https://open.spotify.com/album/5...

  • Music Fan
  • So I tried going through Spotify's method of reporting this, but apparently that only works if you are/represent the original owner of the song, so I'm just gonna copy paste what I said here.  ...
  • Nofabe
  • Casual Listener
  • 2078 Views
  • 6 replies
  • 0 likes
  • Other
  • 2078 Views
  • 6 replies
  • 0 likes

Superuser Contribution Por que o álbum Acoustica do Scorpions não está disponível no Brasil?

PlanPremiumCountryBrasilDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePor que o melhor álbum da banda Scorpions não está disponível? Por favor, liberem o álbum ACO...

  • Newbie
  • Plan Premium Country Brasil Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Por que o me...
  • Mario
  • Spotify Legend
  • 3657 Views
  • 1 replies
  • 2 likes
  • Other
  • 3657 Views
  • 1 replies
  • 2 likes

[Android] Android car start playing where last paused

Premium subscriptionAndroid v. 8.0.0, LG G6 phoneCar stereo : JVC KD-X255BT with "Spotify BT" source My phone is auto paired to stereo, spotify launches auto, but playback will not start. Pressing play/pause does not help. However, when I hit next tr...

  • Gig Goer
  • Premium subscription Android v. 8.0.0, LG G6 phone Car stereo : JVC KD-X255BT with "Spotify BT" source   My phone is auto paired to stereo, spotify launches auto, but playback will not start...
  • 475 Views
  • 0 replies
  • 0 likes
  • Android
  • 475 Views
  • 0 replies
  • 0 likes

Superuser Contribution Hi, I want to get DJs specialized in club music especially hip-hop. so how can I search for it?

Hi, I want to get DJs specialized in club music especially hip-hop. so how can I search for it (club DJs with the genre hip hop?How to check the genre of any playlist/artist?

  • Casual Listener
  • Hi, I want to get DJs specialized in club music especially hip-hop. so how can I search for it (club DJs with the genre hip hop? How to check the genre of any playlist/artist?
  • youa97658
  • Casual Listener
  • 527 Views
  • 2 replies
  • 0 likes
  • 527 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist isn't fully loading

PlanPremiumCountryUnited States DeviceChromebook Operating SystemChrome OS My playlist isn't loading entirely. It loads the first 100 or so songs, and then not the rest.

  • Casual Listener
  • Plan Premium Country United States   Device Chromebook   Operating System Chrome OS       My playlist isn't loading entirely. It loads the first 100 or so songs,...
  • Ivan
  • Spotify Legend
  • 2583 Views
  • 3 replies
  • 1 likes
  • chromecast
    Other
  • 2583 Views
  • 3 replies
  • 1 likes

Superuser Contribution Inappropriate Ads

I have no clue where else this could be posted. My husband and I are devote Christians. We go to bed each night with Christian music playing. I do not mind the ads because they don't last long and I'm usually asleep. These last two days as I was list...

  • Newbie
  • I have no clue where else this could be posted.  My husband and I are devote Christians.  We go to bed each night with Christian music playing.  I do not mind the ads because they don'...
  • Ivan
  • Spotify Legend
  • 1837 Views
  • 6 replies
  • 6 likes
  • Other
  • 1837 Views
  • 6 replies
  • 6 likes

Solved!!Superuser Contribution API usage for hobby data science

Hi there!I have short question about using the Spotify Web API for some hobby data science project. I hope this is the right place to ask, I already contacted the German Spotify support and they referred me to the Spotify developer site, but as state...

  • Visitor
  • Hi there! I have short question about using the Spotify Web API for some hobby data science project. I hope this is the right place to ask, I already contacted the German Spotify support and they re...
  • Katerina
  • Spotify Legend
  • 1886 Views
  • 1 replies
  • 0 likes
  • Other
  • 1886 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Philips Smart TV (PUS6754)

PlanFree/PremiumCountryUnited Kingdom DevicePhilips PUS6754 Smart TVOperating SystemSaphi (Philips TV OS, based on Linux) My Question or IssueI was wondering if there's a Spotify app for Philips smart TVs? I have a PUS6754, which is not an old model,...

  • Visitor
  • Plan Free/Premium Country United Kingdom   Device Philips PUS6754 Smart TV Operating System Saphi (Philips TV OS, based on Linux)   My Question or Issue I was wondering if there'...
  • Katerina
  • Spotify Legend
  • 8133 Views
  • 1 replies
  • 0 likes
  • Philips
  • 8133 Views
  • 1 replies
  • 0 likes

Solved!! Last Song Listened To

My friend, a spotify premium user passed away in a car accident about a month ago and I would like to try and figure out the last song he listened to. I have tried looking at friend activity and his account but I am getting nowhere, all help is appre...

  • Visitor
  • My friend, a spotify premium user passed away in a car accident about a month ago and I would like to try and figure out the last song he listened to.  I have tried looking at friend activity an...
  • Sebasty
  • Spotify Star
  • 2108 Views
  • 2 replies
  • 0 likes
  • Music
  • 2108 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Podcasts - Mark all as Played

PlanPremiumCountryUK My Question or IssuePodcasts are on Spotify now, but compared to many other completely free podcast players, they seem to lack basic functions. One is there is no option to 'Mark all as played'. If I am to start moving my podcast...

  • Regular
  • Plan Premium Country UK   My Question or Issue Podcasts are on Spotify now, but compared to many other completely free podcast players, they seem to lack basic functions.    On...
  • Peter
  • Spotify Legend
  • 53930 Views
  • 16 replies
  • 167 likes
  • Other
  • 53930 Views
  • 16 replies
  • 167 likes

Solved!! Podcast Language Filter

Hello, Is there a way to filter/search podcasts by spoken languages ?I'm looking for French podcasts but they are all mixed with English ones, not very handy Thanks for any tip/idea Martin

  • Music Fan
  • Hello,   Is there a way to filter/search podcasts by spoken languages ? I'm looking for French podcasts but they are all mixed with English ones, not very handy 😞   Thanks for any tip...
  • rosenkrantz
  • Visitor
  • 21384 Views
  • 3 replies
  • 6 likes
  • Other
  • 21384 Views
  • 3 replies
  • 6 likes

Superuser Contribution [Web Player] Search - "Oh no! an error has ocurred"

PlanFamily PremiumCountryArgentinaDeviceClevo n850hk1Operating SystemWindows 10 My Question or IssueWhen I try to search any artist or music the app shows an error like the one in the image (the desktop app doesn't works either).I already deleted all...

spotifyerr.jpg
  • Visitor
  • Plan Family Premium Country Argentina Device Clevo n850hk1 Operating System Windows 10   My Question or Issue When I try to search any artist or music the app shows an error like the o...
  • Xenia
  • Moderator
  • 851 Views
  • 1 replies
  • 0 likes
  • Other
  • 851 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange

I have not seen a less friendly interface before.the text of the errors is absolutely not informative.guess what is wrong - impossible!choosing traffic lights from google capcha for every move is disgusting I also had to guess to fill the field music...

  • Casual Listener
  • I have not seen a less friendly interface before. the text of the errors is absolutely not informative. guess what is wrong - impossible! choosing traffic lights from google capcha for every move ...
  • peaven
  • Casual Listener
  • 10319 Views
  • 18 replies
  • 2 likes
  • BB10
    Boxee
    chromecast
    Connect
    Denon
    Marantz
    Music
    Samsung
  • 10319 Views
  • 18 replies
  • 2 likes

Superuser Contribution Can't disconnect account from Playstation

Hi guys,When I load up Spotify on my PS4 it errors "can't connect to network". I've followed previous fixes; force updates, sign out and back into PSN, turned off auto log in. Nothing. I then followed links to disconnect Spotify from my Playstation o...

  • Casual Listener
  • Hi guys, When I load up Spotify on my PS4 it errors "can't connect to network". I've followed previous fixes; force updates, sign out and back into PSN, turned off auto log in. Nothing. I then follo...
  • Ivan
  • Spotify Legend
  • 2113 Views
  • 9 replies
  • 0 likes
  • PlayStation
    PS4
    Sony
  • 2113 Views
  • 9 replies
  • 0 likes

Echo Dot playing last played sobg instead of requested music

PlanPremiumCountryUKDeviceSamsung Galaxy S7, Echo dot gen 1 and gen 2My Question or IssueWe have recently purchased a gen 2 echo dot for another room in the house. When we say 'Alexa, play xyz' she replies 'playing xyz from spotify' and then continue...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy S7, Echo dot gen 1 and gen 2 My Question or Issue We have recently purchased a gen 2 echo dot for another room in the house. When we say 'Alexa, p...
  • ThePrimeinator
  • Visitor
  • 1703 Views
  • 3 replies
  • 4 likes
  • Other
  • 1703 Views
  • 3 replies
  • 4 likes

Solved!! Misplaced Album

PlanPremiumCountryUSADeviceAnyOperating SystemAnyMy Question or IssueThe following album - https://open.spotify.com/album/4cMYLzf60RHUWox3OnV9ru?si=9S06MIVzT4OGtMyhA3Q20AWas not produced by the following artist - https://open.spotify.com/artist/4R25A...

  • Visitor
  •   Plan Premium Country USA Device Any Operating System Any My Question or Issue The following album - https://open.spotify.com/album/4cMYLzf60RHUWox3OnV9ru?si=9S06MIVzT4OGtMyhA3Q2...
  • Emilia_8
  • Community Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • Music
  • 346 Views
  • 1 replies
  • 0 likes

Echo Dot Alexa always playing the same song

Hi folks,after a certain while Alexa on my Echo Dot Gen3 is only playing the exakt same song I last played on the Spotify mobile or desktop app. For example if on the spotify desktop app the current song is "Metallica - Nothing else matters" and I te...

  • Casual Listener
  • Hi folks, after a certain while Alexa on my Echo Dot Gen3 is only playing the exakt same song I last played on the Spotify mobile or desktop app. For example if on the spotify desktop app the c...
  • Tkr007
  • Visitor
  • 1497 Views
  • 1 replies
  • 8 likes
  • Other
  • 1497 Views
  • 1 replies
  • 8 likes

PS4 No sounds

I'm trying to use Spotify on my PS4. The song plays but I can't hear any sound. I tried pressing square and maximizing the volume on Spotify but still no sound. I have no problem with sound when Spotify is not active. Tried reinstalling Spotify and r...

  • Casual Listener
  • I'm trying to use Spotify on my PS4. The song plays but I can't hear any sound. I tried pressing square and maximizing the volume on Spotify but still no sound. I have no problem with sound when Spot...
  • 948 Views
  • 0 replies
  • 0 likes
  • PS4
  • 948 Views
  • 0 replies
  • 0 likes

Superuser Contribution Google home, how to play on a spotify connect device

PlanPremium DeviceAndroid phone (stand in for google home until I know everything works), Denon AVR X3300W with spotify connect. Operating SystemAndroid, Spotify connect My Question or IssueHow do I voice command google home to play music on my spoti...

  • Casual Listener
  • Plan Premium   Device Android phone (stand in for google home until I know everything works), Denon AVR X3300W with spotify connect.  Operating System Android, Spotify connect  ...
  • Xenia
  • Moderator
  • 566 Views
  • 1 replies
  • 0 likes
  • Connect
  • 566 Views
  • 1 replies
  • 0 likes