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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

56050 Views

7 replies

4 likes

  • 56050 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

unicornio575

Visitor

37390 Views

209 replies

18 likes

Other
  • 37390 Views
  • 209 replies
  • 18 likes

concerning podcast

the folks at spotify support recommended i post this in the community—i got recommended an episode of the podcast "whose body is it", which is very up front about being anti-transgender. i'm concerned about this because it is, in the end, content tha...

Newbie

the folks at spotify support recommended i post this in the community—i got recommended an episode of the podcast "whose body is it", which is very up front about being anti-transgender. i'm concerne...

269 Views

0 replies

2 likes

Other
  • 269 Views
  • 0 replies
  • 2 likes

Solved!! Visiting Spotify’s Headquarter in Stockholm

Hello everyone!My name is Joseph Haddad, I am a DJ/Producer from Beirut/Lebanon also a verified artist on Spotify working under the artist name of ID.Jay.This might be as an unusual question but I am wondering if it is possible to have a tour at Spot...

Regular

Hello everyone! My name is Joseph Haddad, I am a DJ/Producer from Beirut/Lebanon also a verified artist on Spotify working under the artist name of ID.Jay. This might be as an unusual question but ...

Hamphrey

Visitor

5003 Views

4 replies

1 likes

Connect
Music
  • 5003 Views
  • 4 replies
  • 1 likes

Superuser Contribution Both desktop and phone app skip to a song i didn't select midway and stops playing the playlist

I choose a song and midway it either skips to another completely unknown song, repeatedly whenever i try starting another song again. Or if i blacklist the song on my phone app it will literally just stop playing the song or playlist i selected midwa...

Newbie

I choose a song and midway it either skips to another completely unknown song, repeatedly whenever i try starting another song again. Or if i blacklist the song on my phone app it will literally just...

MafeG

Spotify Legend

737 Views

1 replies

0 likes

Connect
Music
  • 737 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify display while playing

PlanPremiumCountryPortugalDeviceXiaomi Mi 9 ProOperating System My Question or IssueIt happens a lot of times. When playing tne display appears with the line progression in black and the play button all white or black! I attach a jpeg.

Casual Listener

  Plan Premium Country Portugal Device Xiaomi Mi 9 Pro Operating System     My Question or Issue It happens a lot of times. When playing tne display appears with the line pr...

Eni

Moderator

586 Views

3 replies

0 likes

Other
  • 586 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artist radio and Fans Also Like Disappeared

Hi everyone, About a month ago, my band finally got a Fans also like + Artist radio. However, one week later it completely disappeared. I mailed the Spotify For Artist helpdesk around 20x times already without getting a decent answer on why this occu...

Music Fan

Hi everyone,    About a month ago, my band finally got a Fans also like + Artist radio.  However, one week later it completely disappeared.  I mailed the Spotify For Artis...

BarrelHausMusic

Casual Listener

5238 Views

13 replies

3 likes

Other
  • 5238 Views
  • 13 replies
  • 3 likes

Solved!!Superuser Contribution Can't hear any sound on Google cast (Google nest WiFi points)

PlanPremiumCountryBangladeshDeviceGoogle Nest WiFi (https://store.google.com/product/nest_wifi) My Question or IssueSpotify app (Android/Desktop) seems to be seeing the cast-able devices (Google Nest WiFi points) but when I cast to them there's no so...

Casual Listener

Plan Premium Country Bangladesh Device Google Nest WiFi (https://store.google.com/product/nest_wifi)   My Question or Issue Spotify app (Android/Desktop) seems to be seeing the cast-able...

heemayl

Casual Listener

1683 Views

2 replies

0 likes

  • 1683 Views
  • 2 replies
  • 0 likes

Coming 2022 Group Sync Playlist!!

A much anticipated feature as Spotify continues to be a market leader on music streaming. On 2022 while our loyal customers support our cause. We have a great new feature that will revolutionize the music streaming marketplace. Available on the secon...

Visitor

A much anticipated feature as Spotify continues to be a market leader on music streaming. On 2022 while our loyal customers support our cause. We have a great new feature that will revolutionize the ...

271 Views

0 replies

0 likes

  • 271 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Other] Remove (or improve) account sharing detection

The Spotify app will pause output on all devices and nag you telling you to upgrade when it thinks you're sharing your account. How exactly it determines this is secret but certainly not infallible. The nag message doesn't leave any room for error ei...

Newbie

The Spotify app will pause output on all devices and nag you telling you to upgrade when it thinks you're sharing your account. How exactly it determines this is secret but certainly not infallible. ...

MafeG

Spotify Legend

504 Views

1 replies

0 likes

Other
  • 504 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Unavailabe to control" - unable to stream podcasts

Plan: PremiumCountry: PT Devices: Samsung Galaxy 9+, Galaxy S20 and PCOperating Systems: Android, Linux Mint and Windows 10. My Question or Issue: I'm unable to stream podcasts to two of my "Spotify Connect" devices (Roberts Stream93i and Onkyo TX-81...

Casual Listener

Plan: Premium Country: PT   Devices: Samsung Galaxy 9+, Galaxy S20 and PC Operating Systems: Android, Linux Mint and Windows 10.   My Question or Issue:   I'm unable to strea...

Eni

Moderator

1104 Views

6 replies

0 likes

Connect
Onkyo
Other
  • 1104 Views
  • 6 replies
  • 0 likes

Superuser Contribution Releasing songs both as a band and solo artists at the same time?

Hello. I am already a solo artist on Spotify, and I want to participate in a brand new band project with two other solo artists, where each release is credited to both the band name and the respective musicians (who also happen to be members of the b...

Newbie

Hello.  I am already a solo artist on Spotify, and I want to participate in a brand new band project with two other solo artists, where each release is credited to both the band name and the re...

Jeremy

Spotify Legend

1913 Views

1 replies

1 likes

Music
Other
  • 1913 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Podcasts can't be played on Sonos devices

PlanPremiumCountryGermanyDeviceSamsung Galaxy A40Operating SystemAndroid 11, Windows 10 My Question or IssueHi there,Since december my Sonos devices no longer recognize podcasts played from Spotify. When I'm connected to a sonos device via spotify co...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A40 Operating System Android 11, Windows 10   My Question or Issue Hi there, Since december my Sonos devices no longer recognize pod...

leewoolfall

Newbie

16704 Views

27 replies

8 likes

  • 16704 Views
  • 27 replies
  • 8 likes

Alexa Voice Control of Spotify on PC

Is there any way to control spotify playing on a PC using Alexa on a remote echo show (or other device)? I can ask Alexa to play music on the Echo Show, and then use "play on this device" to transfer that playing song to the PC, but then can't do any...

Newbie

Is there any way to control spotify playing on a PC using Alexa on a remote echo show (or other device)? I can ask Alexa to play music on the Echo Show, and then use "play on this device" to transf...

jaschiefferart

Newbie

847 Views

1 replies

2 likes

Other
  • 847 Views
  • 1 replies
  • 2 likes

[Android][Playlists] Playing Spotify music through Galaxy watch 4 speakers

I have been struggling with being able to play music from Spotify through the speakers on my Galaxy Watch 4. I found this video that explains how to do it without having to download playlists to the watch. https://youtu.be/s2Ewsr7uyLo Hope it helps!

Casual Listener

I have been struggling with being able to play music from Spotify through the speakers on my Galaxy Watch 4. I found this video that explains how to do it without having to download playlists to the ...

338 Views

0 replies

0 likes

Android
Playlists
  • 338 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant see friends activity?

PlanPremiumCountryUSDevicePCOperating SystemWindows 8 My Question or IssueI tried reinstalling, logging out and logging back in, but everytime i login to spotify it doesnt show me my friends activity anymore and its just telling me to enable a settin...

Newbie

  Plan Premium Country US Device PC Operating System Windows 8   My Question or Issue I tried reinstalling, logging out and logging back in, but everytime i login to spotify it d...

Eni

Moderator

1338 Views

2 replies

2 likes

Music
  • 1338 Views
  • 2 replies
  • 2 likes

Superuser Contribution Video Playback for consoles [PS5]

PlanFree/PremiumCountryUnited Kingdom Device(Sony Playstation 5)Operating System(Orbis OS) My Question or IssueWhat is the updated issue or your true agenda for not making the video format available or accessible for console users. You guys spent mil...

Casual Listener

Plan Free/Premium Country United Kingdom   Device (Sony Playstation 5) Operating System (Orbis OS)   My Question or Issue What is the updated issue or your true agenda for not ma...

Yordan

Moderator

13129 Views

11 replies

10 likes

PlayStation
  • 13129 Views
  • 11 replies
  • 10 likes

Solved!! Spotify connect feed dropping out

PlanPremiumCountryNetherlandsDeviceYamaha MusicCast wxad-10Operating SystemWindows 10, Android My Question or IssueFor the last 2 months I have experienced random stuttering/buffering/dropouts with Spotify connect. The song playing will cut and resum...

Roadie

Plan Premium Country Netherlands Device Yamaha MusicCast wxad-10 Operating System Windows 10, Android   My Question or Issue For the last 2 months I have experienced random stuttering/...

Arek90

Regular

22588 Views

79 replies

9 likes

Connect
  • 22588 Views
  • 79 replies
  • 9 likes

Superuser Contribution [Other] Applied for a job, but did not receive a confirmation email regarding application.

Hello! I applied for a job about a week and a half ago. When I submitted the application I never received a confirmation email regarding the submission. Is there any way I could contact someone to confirm the application was received? Thank you!Racha...

Newbie

Hello!    I applied for a job about a week and a half ago. When I submitted the application I never received a confirmation email regarding the submission. Is there any way I could contac...

MihailY

Moderator

2911 Views

2 replies

0 likes

Other
  • 2911 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Bug] Don't play this is a broken feature

PlanPremiumOperating SystemAndroid 12My Question or IssueOn the android version of spotify when visiting an artist page, clicking on the kebab menu icon gives you the following options:followdon't play thisgo to artist radioshareAnd guess what, that ...

Roadie

Plan Premium Operating System Android 12 My Question or Issue On the android version of spotify when visiting an artist page, clicking on the kebab menu icon gives you the following options: f...

Digamma

Roadie

726 Views

3 replies

0 likes

Other
  • 726 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcast Episodes Play Time/Progress Bar Glitching

Before I start, here's some basic info:Family PlanPremiumUSAiPhone XR (iOS 15.1) and 2020 Macbook Pro (MacOS Monterey 12.0.1) My Question or Issue:I've been having some serious issues with the Spotify Podcasts lately, specifically related to my episo...

Newbie

Before I start, here's some basic info: Family Plan Premium USA iPhone XR (iOS 15.1) and 2020 Macbook Pro (MacOS Monterey 12.0.1)   My Question or Issue: I've been having some seriou...

OscarDC

Moderator

6486 Views

22 replies

3 likes

Other
  • 6486 Views
  • 22 replies
  • 3 likes

Superuser Contribution Podcasts not playing on external devices

Plan Premium Country Australia Device iPhone 12 Pro, MacBook Pro, Google Nest Hub, Google Nest Mini, Google Home Max Operating System iOS 15.1.1, MacOS 12.01 My Question or Issue Spotify podcasts stopped working on Google Home connected speakers. 1. ...

Music Fan

Plan Premium Country Australia Device iPhone 12 Pro, MacBook Pro, Google Nest Hub, Google Nest Mini, Google Home Max Operating System iOS 15.1.1, MacOS 12.01   My Question or I...

Redramewe

Newbie

33461 Views

157 replies

18 likes

Connect
Other
  • 33461 Views
  • 157 replies
  • 18 likes