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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1557 Views
  • 15 replies
  • 5 likes
  • Other
  • 1557 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17584 Views
  • 8 replies
  • 1 likes
  • Other
  • 17584 Views
  • 8 replies
  • 1 likes

Superuser Contribution Web player either skips songs entirely or stops at 9 seconds,

As the title says, the web player either skips past songs before they even start, or stops at the 9 second mark.Using latest version of Waterfox.Tried signing out of everything, did not work.

  • Casual Listener
  • As the title says, the web player either skips past songs before they even start, or stops at the 9 second mark. Using latest version of Waterfox. Tried signing out of everything, did not work.
  • Ver
  • Spotify Legend
  • 818 Views
  • 9 replies
  • 1 likes
  • Other
  • 818 Views
  • 9 replies
  • 1 likes

Superuser Contribution can't delete playlist folder

PlanFreeCountryusaDeviceiphone 12/ hp chromebook Operating System(iOS 14.4 chrome os Version 88.0.4324.153My Question or Issuei can't delete a folder i've tried on two different chromebooks and my iphone now I have duplicate playlists I just want the...

  • Regular
  •   Plan Free Country usa Device iphone 12/ hp chromebook  Operating System (iOS 14.4 chrome os Version 88.0.4324.153 My Question or Issue i can't delete a folder i've tried on...
  • Ver
  • Spotify Legend
  • 544 Views
  • 6 replies
  • 1 likes
  • Other
  • 544 Views
  • 6 replies
  • 1 likes

[Mobile] A toggle for Car View/Car Play for non-Bluetooth (AUX cable) users

The default Spotify interface is the only interface available to people who listen to music in their car without Bluetooth, using an AUX cable. The interface is very hard to use when driving, and results in having to look directly at your phone multi...

  • Casual Listener
  • The default Spotify interface is the only interface available to people who listen to music in their car without Bluetooth, using an AUX cable. The interface is very hard to use when driving, and res...
  • 348 Views
  • 0 replies
  • 0 likes
  • Mobile
  • 348 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect dropouts/disconnecting

Hello, I've been having some trouble lately with using Spotify Connect with my Yamaha RX-483 receiver. It has always been working reasonably well, but since a few weeks now I've been experiencing dropouts in the audio and random disconnecting up till...

  • Newbie
  • Hello,   I've been having some trouble lately with using Spotify Connect with my Yamaha RX-483 receiver. It has always been working reasonably well, but since a few weeks now I've been experie...
  • Novy
  • Moderator
  • 4299 Views
  • 8 replies
  • 2 likes
  • connection issue
    dropouts
    receiver
    Yamaha
  • 4299 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify keeps pausing since 4 years.

Dear Spotify developers. I have had an issue with Spotify pausing the music randomly since 4 years continuously. I have looked up the solutions on this forum and other forums and they don't seem to work or even if they do, they are only temporary.Als...

  • Newbie
  • Dear Spotify developers. I have had an issue with Spotify pausing the music randomly since 4 years continuously.   I have looked up the solutions on this forum and other forums and they don't ...
  • Mihail
  • Spotify Legend
  • 346 Views
  • 1 replies
  • 0 likes
  • Other
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution App disappeared from two Samsung TVs

PlanPremiumCountryUK DeviceTwo different Samsung TVsMy Question or IssueThe spotify app disappeared from both of my TVs over the weekend and is no longer listed in the app store. Has it been purposefully removed

  • Casual Listener
  • Plan Premium Country UK   Device Two different Samsung TVs My Question or Issue The spotify app disappeared from both of my TVs over the weekend and is no longer listed in the app store....
  • Mihail
  • Spotify Legend
  • 410 Views
  • 1 replies
  • 0 likes
  • Samsung
    TV
  • 410 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alexa Spotify Skill - Does not understand playlist name

PlanPremiumCountryGermany DeviceAll our Echos: Echo 1st Gen/Echo Dot 2nd Gen./Echo Dot 3rd Gen My Question or IssueAlexa does not play my own playlists anymore. I am trying to play my own playlists by saying "Alexa, play my playlist [playlistname] fr...

  • Newbie
  • ...rying to play my own playlists by saying "Alexa, play my playlist [playlistname] from Spotify." Alexa reponds: playing [some public playlist that sounds kind of like the same as my playlist name] &n...
  • Jeremy
  • Spotify Legend
  • 1331 Views
  • 1 replies
  • 0 likes
  • Other
  • 1331 Views
  • 1 replies
  • 0 likes

Superuser Contribution South Korea - I can't use Spotify on my PlayStation 4.

PlanPremiumCountrySouth Korea DeviceMy PlayStation 4Operating SystemPlayStation 4 Operating System I guess My Question or IssueSpotify got available here in South Korea a few weeks ago but the thing is that I can't use it on my PlayStation. Whenever ...

  • Newbie
  • Plan Premium Country South Korea   Device My PlayStation 4 Operating System PlayStation 4 Operating System I guess   My Question or Issue Spotify got available here in South Kore...
  • Jeremy
  • Spotify Legend
  • 394 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound stops playing after first song LG TV

PlanPremium CountryUSA DeviceLG TV 65UN7300PUF and LG Soundbar SL8YG Spotify Version2.57.3 8cea688 3.23.0 Operating SystemwebOS TV Version 5.1.0-3201 My Question or IssueThe first song will play fine, then the next there will be no sound. This is reg...

  • Casual Listener
  • Plan Premium   Country USA   Device LG TV 65UN7300PUF and LG Soundbar SL8YG   Spotify Version 2.57.3 8cea688 3.23.0   Operating System webOS TV Version 5.1.0-3201 &n...
  • Jeremy
  • Spotify Legend
  • 2506 Views
  • 21 replies
  • 3 likes
  • TV
  • 2506 Views
  • 21 replies
  • 3 likes

Solved!!Superuser Contribution Lossless quality

Hi! I heard that Spotify is offering some sort of Lossless subscription. I am really interested but I cannot find it! Could you help me please?

  • Regular
  • Hi! I heard that Spotify is offering some sort of Lossless subscription. I am really interested but I cannot find it! Could you help me please?
  • MattSuda
  • Spotify Star
  • 6087 Views
  • 19 replies
  • 10 likes
  • 6087 Views
  • 19 replies
  • 10 likes

Solved!!Superuser Contribution lossless quality maybe?

hellodo Spotify has any intention to release lossless quality, i see on ideas the topic is dated 2017 and i am sure people been calling for this transition even before that.. there is no way if Spotify considered it, it would take this long besides t...

  • Casual Listener
  • hello do Spotify has any intention to release lossless quality, i see on ideas the topic is dated 2017 and i am sure people been calling for this transition even before that.. there is no way if Spo...
  • MattSuda
  • Spotify Star
  • 9896 Views
  • 28 replies
  • 50 likes
  • 9896 Views
  • 28 replies
  • 50 likes

[Mobile] Free account, but received a Premium account through AT&T -fix?

have a Free account, but received a Premium account through AT&T, but can't get the Premium account on my Free account because it's under a different User name. How do I fix this?

  • Visitor
  • have a Free account, but received a Premium account through AT&T, but can't get the Premium account on my Free account because it's under a different User name. How do I fix this?
  • Billy-J
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Mobile
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! How do I exit the premium page? When I log in on mobile I'm stuck on a "premium" tab, no options.

Even if I re-download, re-login, or restart the phone (even deleting cache!) I can't leave the tab. The web player does the same thing but it's a prompt-message thing. I'm in a country that just gained access to Spotify, the account was opened in the...

  • Newbie
  • Even if I re-download, re-login, or restart the phone (even deleting cache!) I can't leave the tab. The web player does the same thing but it's a prompt-message thing.   I'm in a country that ...
  • Billy-J
  • Spotify Star
  • 4158 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 4158 Views
  • 1 replies
  • 0 likes

[Social] Listen together

You should be able to listen to the same song as others. Like streaming or group listen.

  • Visitor
  • You should be able to listen to the same song as others. Like streaming or group listen. 
  • MadmanOnWheels
  • Roadie
  • 259 Views
  • 1 replies
  • 2 likes
  • Social
  • 259 Views
  • 1 replies
  • 2 likes

Superuser Contribution The mathematical identity in the advertisement is wrong

I am from india. So, in india for the premium membership an add comes which asks whether you remember your previous exam or not. Then a voice comes reading out a mathematical identity wrong. It says a²+b²=a²+2ab+b². But this identity is completely wr...

  • Casual Listener
  • I am from india. So, in india for the premium membership an add comes which asks whether you remember your previous exam or not. Then a voice comes reading out a mathematical identity wrong. It says ...
  • CarlosE
  • Moderator
  • 333 Views
  • 3 replies
  • 0 likes
  • 333 Views
  • 3 replies
  • 0 likes

Superuser Contribution 👁👄👁

can the people who made a certain song see what you called the playlist that you used the song in if the playlist is private

  • Visitor
  • can the people who made a certain song see what you called the playlist that you used the song in if the playlist is private
  • CarlosE
  • Moderator
  • 202 Views
  • 2 replies
  • 0 likes
  • 202 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Other] Incentive for dedicated Spotify Community

As I came across the Spotify Community, I was amazed by the heavy participation by the community in improving Spotify as platform but I think that the current badge-system for the community contributors under-values the significance of the participat...

  • Music Fan
  • As I came across the Spotify Community, I was amazed by the heavy participation by the community in improving Spotify as platform but I think that the current badge-system for the community cont...
  • Mihail
  • Spotify Legend
  • 314 Views
  • 2 replies
  • 2 likes
  • Other
  • 314 Views
  • 2 replies
  • 2 likes

[Community][Other] Daily Challenges?

I think I've seen some people with a 'accepted or completed daily challenge' badge, so I suppose there must have been a daily challenge in the past, but I don't know if it exists currently. I feel like to make the community more closer together, it s...

  • Composer
  • I think I've seen some people with a 'accepted or completed daily challenge' badge, so I suppose there must have been a daily challenge in the past, but I don't know if it exists currently. I feel li...
  • 252 Views
  • 0 replies
  • 1 likes
  • Other
  • 252 Views
  • 0 replies
  • 1 likes

[Radio] Bring back song radio

This was always one of the best features of Spotify. Listening to your favorite songs and wishing you could find more of the same music you loved. Since removing goto song/playlist radio I can't browse for what I want to hear. For many years I've use...

  • Visitor
  • This was always one of the best features of Spotify. Listening to your favorite songs and wishing you could find more of the same music you loved. Since removing goto song/playlist radio I can't brow...
  • 300 Views
  • 0 replies
  • 0 likes
  • Radio
  • 300 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify connect disconnects from my pioneer HM86D network stereo

PlanPremium Student CountryUKDevicePioneer HM86D My Question or IssueThe stereo works fine but with Spotify it randomly disconnects, doesn't matter if I use android, iOS or OS. I have to turn the stereo off at the wall and completely reset it in orde...

  • Casual Listener
  • Plan Premium Student  Country UK Device Pioneer HM86D  My Question or Issue The stereo works fine but with Spotify it randomly disconnects, doesn't matter if I use android, iOS or OS...
  • Eni
  • Moderator
  • 620 Views
  • 3 replies
  • 0 likes
  • Connect
  • 620 Views
  • 3 replies
  • 0 likes