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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2443 Views
  • 22 replies
  • 6 likes
  • Other
  • 2443 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17865 Views
  • 8 replies
  • 2 likes
  • Other
  • 17865 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify won’t play on Amazon Echo/Dot

Plan- PremiumCountry- USA DeviceiPhone Xs; Amazon Echo; Amazon Echo-Dot Operating SystemiOS 14.3; Alexa Software Version: 658655620 My Question or IssueLast week, while playing music from Spotify on my Echo, it stopped playing music mid-song. When te...

  • Visitor
  •   Plan - Premium Country - USA   Device iPhone Xs; Amazon Echo; Amazon Echo-Dot  Operating System iOS 14.3; Alexa Software Version: 658655620    My Question or Iss...
  • Jeremy
  • Spotify Legend
  • 1232 Views
  • 1 replies
  • 0 likes
  • Other
  • 1232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Speaker that isn't Alexa or Google

PlanPremiumCountryUSA My Question or IssueIs there a smart speaker that has voice recognition to natively play Spotify that isn't Alexa or Google? I'd like to be able to use voice commands with the speaker directly without having to use a phone app l...

  • Visitor
  • Plan Premium Country USA   My Question or Issue Is there a smart speaker that has voice recognition to natively play Spotify that isn't Alexa or Google? I'd like to be able to use voice co...
  • Novy
  • Moderator
  • 472 Views
  • 1 replies
  • 0 likes
  • Connect
  • 472 Views
  • 1 replies
  • 0 likes

[All Platforms][Spotify for Artists] Artist Listenership Data and Graph Reports Incorrect

Have difficulty understanding the maths that Spotify uses for summation and reporting of Listernership over a 28 period on the Artist pageThe daily numbers are listed below. These daily listeners sum to 274 for 28 days, averages at 9.7 per day, but S...

  • Roadie
  • Have difficulty understanding the maths that Spotify uses for summation and reporting of Listernership over a 28 period on the Artist page The daily numbers are listed below. These daily listeners s...
  • 271 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Spotify for Artists
  • 271 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Podcast has been removed from listings

Unsure if this is the correct place, but I'm not getting a response via the podcast email. I have been running a podcast for the last 6 months and this is sent via RSS feed to Spotify. Yesterday I was checking the dashboard and noticed that the podca...

  • Casual Listener
  • Unsure if this is the correct place, but I'm not getting a response via the podcast email.   I have been running a podcast for the last 6 months and this is sent via RSS feed to Spotify. &nbs...
  • Grim_Jim
  • Regular
  • 10605 Views
  • 18 replies
  • 5 likes
  • Other
  • 10605 Views
  • 18 replies
  • 5 likes

Superuser Contribution Why can't my friends see what i'm listening to when I use Spotify connect?

When I listen via Spotify Connect to any device, Sonos, KEF etc it doesn't update my friends list so nobody can see what I'm listening to. If I choose to listen on my Mac or iPad my friends can see what I'm listening to. Why is this and when is it li...

  • Casual Listener
  • When I listen via Spotify Connect to any device, Sonos, KEF etc it doesn't update my friends list so nobody can see what I'm listening to. If I choose to listen on my Mac or iPad my friends can see w...
  • CarlosE
  • Moderator
  • 790 Views
  • 1 replies
  • 0 likes
  • Connect
  • 790 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily Mix playlist changing order

I have persistent issue with Daily Mix playlists. For example purposes let's say I have only two. I look at them and I see:Daily Mix 1Artist X, Artist Y, Artist ZDaily Mix 2Artist A, Artist B, Artist CI pick the first mix and let it play. Then, let's...

  • Regular
  • I have persistent issue with Daily Mix playlists. For example purposes let's say I have only two. I look at them and I see: Daily Mix 1 Artist X, Artist Y, Artist Z Daily Mix 2 Artist A, Artist ...
  • bMind
  • Regular
  • 2764 Views
  • 4 replies
  • 2 likes
  • 2764 Views
  • 4 replies
  • 2 likes

Superuser Contribution Do I need a license for cover songs

I read somewhere Spotify pays for covers. Is it necessary to get licenses to release cover songs if I plan to only release them on Spotify? For example if I recorded my own cover of blink 182s "what's my age again" and credit the original authors in ...

  • Casual Listener
  • I read somewhere Spotify pays for covers. Is it necessary to get licenses to release cover songs if I plan to only release them on Spotify? For example if I recorded my own cover of blink 182s "what'...
  • Mihail
  • Spotify Legend
  • 19686 Views
  • 5 replies
  • 0 likes
  • music
    Other
  • 19686 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution When will I stop being able to see 2020 wrapped story

How long will I be able to access my 2020 Wrapped story?(Clarification: The story, not the playlists)

  • Visitor
  • How long will I be able to access my 2020 Wrapped story? (Clarification: The story, not the playlists)
  • Eni
  • Moderator
  • 1159 Views
  • 3 replies
  • 0 likes
  • Other
  • 1159 Views
  • 3 replies
  • 0 likes

No discount applied when attempting to redeem Google Nest Mini offer

I received the e-mail Your Premium subscription includes a Google Nest Mini. Claim yours while supplies last.I clicked the "Claim Yours Now" button Went through the Google Process (linking accounts) Picked my colour Was told that discount would be ap...

  • Newbie
  • I received the e-mail  Your Premium subscription includes a Google Nest Mini. Claim yours while supplies last. I clicked the "Claim Yours Now" button Went through the Google Process (linkin...
  • Harriet100
  • Newbie
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast playback speed on echo

Podcast playback speed works well on phone, on Bluetooth headphones but not when connected to Echo dot. On app it says 3x but it plays normal speed. Tried with various podcasts, same result. PlanPremiumCountryUSADeviceSamsung Galaxy 7

  • Casual Listener
  • Podcast playback speed works well on phone, on Bluetooth headphones but not when connected to Echo dot. On app it says 3x but it plays normal speed. Tried with various podcasts, same result.  &...
  • Spowlee
  • Casual Listener
  • 5334 Views
  • 10 replies
  • 4 likes
  • Connect
  • 5334 Views
  • 10 replies
  • 4 likes

Solved!!Superuser Contribution Spotify Community prevents me to post a message

DeviceDesktopOperating SystemWindows 10, Chrome 87 My Question or IssueI was trying to post a message. Any time I pressed POST it told me there is something wrong. After I managed to fix everything, the system told me that I am flooding the Community...

nimareq_0-1607597880796.png nimareq_2-1607597924958.png
  • Roadie
  • Device Desktop Operating System Windows 10, Chrome 87   My Question or Issue I was trying to post a message. Any time I pressed POST it told me there is something wrong. After I managed to...
  • Novy
  • Moderator
  • 603 Views
  • 3 replies
  • 0 likes
  • Other
  • 603 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't find Spotify app on PS5

PlanPremiumCountryIsrael DevicePlayStation 5Operating SystemPS5 My Question or IssueI can't find the Spotify app on PS5. It is not listed under "All Apps" or when searching the store. According to Sony's official webpage, Spotify IS available in Isra...

  • Casual Listener
  • Plan Premium Country Israel   Device PlayStation 5 Operating System PS5   My Question or Issue I can't find the Spotify app on PS5. It is not listed under "All Apps" or when sear...
  • whateveruknow
  • Casual Listener
  • 2263 Views
  • 2 replies
  • 0 likes
  • Sony
  • 2263 Views
  • 2 replies
  • 0 likes

[Alexa][Music] Turn off Autoplay for virtual assistants

When I ask Alexa or Google Assistant to play a song from Spotify, it plays the song I asked for, and then it goes on to play other random **bleep** I didn't ask for and don't want to hear. This may be good for a party, to keep the music going and all...

  • Newbie
  • When I ask Alexa or Google Assistant to play a song from Spotify, it plays the song I asked for, and then it goes on to play other random **bleep** I didn't ask for and don't want to hear.  This...
  • distantcousin
  • Casual Listener
  • 2147 Views
  • 1 replies
  • 9 likes
  • Alexa
    music
  • 2147 Views
  • 1 replies
  • 9 likes

Superuser Contribution (Xbox One) Spotify Not Playing Music

PlanFreeCountryUnited States of AmericaDeviceXbox OneOperating System2.4.23.70 My Question or IssueWhile I was listening to Spotify on my Xbox One an ad came on and the ad played through but after the ad finished my Spotify wouldn’t play the next son...

  • Newbie
  • Plan Free Country United States of America Device Xbox One Operating System 2.4.23.70   My Question or Issue While I was listening to Spotify on my Xbox One an ad came on and the ad pl...
  • Ivan
  • Spotify Legend
  • 23006 Views
  • 14 replies
  • 29 likes
  • Other
  • 23006 Views
  • 14 replies
  • 29 likes

Solved!! How to stop following playlist?

Hi Sometimes I’m following playlist that I’m asume I’ve followed automatically when I’ve gave my permission/access to my Spotify account but when I’ve unfollowed next week/time I’m following new playlist and I don’t know how to stop it, I’ve checked ...

  • Music Fan
  • Hi   Sometimes I’m following playlist that I’m asume I’ve followed automatically when I’ve gave my permission/access to my Spotify account but when I’ve unfollowed next week/time I’m following...
  • AdamDam
  • Spotify Star
  • 777 Views
  • 3 replies
  • 0 likes
  • Other
  • 777 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not working with LG Soundbar

Plan Premium Country Spain Device LG SK8 (Built in Chromecast) Operating System Android, Windows 10 My Question or Issue I'm having trouble since a week, I literally can't cast Spotify to my soundbar from ANY device. I have tried with my laptop, Desk...

  • Casual Listener
  •   Plan Premium Country Spain Device LG SK8 (Built in Chromecast) Operating System Android, Windows 10   My Question or Issue I'm having trouble since a week, I literal...
  • Mihail
  • Spotify Legend
  • 33660 Views
  • 231 replies
  • 119 likes
  • cast
    soundbar
  • 33660 Views
  • 231 replies
  • 119 likes

Solved!!Superuser Contribution Spotify on Playstation

Hey, I'm trying to link my Spotify to my PS5, but it's telling me that my Spotify is already linked to a PSN account. The problem is that I have had multiple PSN accounts and even though I looked through all that I can remember, I still don't know wh...

  • Casual Listener
  • Hey, I'm trying to link my Spotify to my PS5, but it's telling me that my Spotify is already linked to a PSN account. The problem is that I have had multiple PSN accounts and even though I looked thr...
  • Mihail
  • Spotify Legend
  • 1376 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 1376 Views
  • 1 replies
  • 0 likes

Listeners per month

Добрый день. На странице исполнителей есть данные по прослушиванию в месяц. Эти данные за календарный месяц или за 30 дней от текущей даты? Заранее спасибо за ответ

  • Casual Listener
  • Добрый день. На странице исполнителей есть данные по прослушиванию в месяц. Эти данные за календарный месяц или за 30 дней от текущей даты? Заранее спасибо за ответ 
  • 340 Views
  • 0 replies
  • 0 likes
  • Desktop
    Spotify for Artists
  • 340 Views
  • 0 replies
  • 0 likes

[All Platforms][Podcasts] I will cancel Spotify if no video on apps by end of January

There are 20 other options besides Spotify and I will be choosing one of them and canceling Spotify by the end of January if video capability isn't provided on the apps. You got Rogan months and millions of dollars ago. There is no excuse. Spotify is...

  • Roadie
  • There are 20 other options besides Spotify and I will be choosing one of them and canceling Spotify by the end of January if video capability isn't provided on the apps. You got Rogan months and mill...
  • 593 Views
  • 0 replies
  • 1 likes
  • All Platforms
    Podcasts
  • 593 Views
  • 0 replies
  • 1 likes

[Other] Redeeming Premium Gift Card Zip Code

There are fields to enter the card's PIN, a zip code, and a captcha button to hit proving you're not a robot. The zip code field is not asking for your current address, but the ORIGINAL address where you began your account.

  • Regular
  • There are fields to enter the card's PIN, a zip code, and a captcha button to hit proving you're not a robot.  The zip code field is not asking for your current address, but the ORIGINAL address...
  • 306 Views
  • 0 replies
  • 0 likes
  • Other
  • 306 Views
  • 0 replies
  • 0 likes