Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
PlanPremium (family)CountryAustraliaDevice(Mac Air)My Question or IssueWhen logged into the web version of Spotify i go to click on my Spotify wrapped and it shows me artists and podcasts only one person on my family plan is on, is there any way to g...
Misleading advertisement regarding Google Mini !! If you reside in Australia this promotion is not for you - Sopitifu wont tell you that, but after you pay and go Premium, you will find that this offer is not for your country! "We're sorry, but this ...
Hello, I have a Galaxy S6 edge at home and I have some old speakers.I connect my phone to the speaker using jack 3.5mm output and play music with my Spotify account remotely by selecting my phone in the device list. The thing is that I can't control ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI only saw one album throughout the whole Spotify that uses Hemi-Sync music to align the sub-...
Hi Guys, I don't know if this is the right place to post, but the track order of WASP's Crimson Idol album is not correct at all. It'd be great if the admins could make it right. Cheers, M
PlanPremiumCountryUKDeviceRoberts Stream 65iOperating SystemWindows 10 My Question or IssueI recently purchased a Roberts Stream 65i which features Spotify Connect as one of its attractions. However, it is the one feature on the device that doesn't w...
In late 2018 I switched over to a new Spotify account - and haven't streamed on the old account since. I still have Premium on said account as it's still connected by the family subscription. I was just wondering if there is any way I could still gai...
I have a lot of downloaded songs that aren't available on Spotify and listen to them pretty often by adding the local files to my Spotify playlists. Obviously the data that says I streamed the artist for X minutes doesn't show, but do the minutes I s...
PlanStudent PremiumCountryU.SDeviceIphone 11Operating Systemios 13.2.3 My Question or IssueLately my spotify has been playing random songs in the background like; roads of Canada, beautiful songs 12.07, and etc. The only one that uses this account is...
PlanPremiumCountryUKDeviceiPhone 8, Galaxy s8, web player (chrome), desktop player (windows 10), Samsung Smart TVOperating SystemPhones, Chrome and PC are all on most recent update, unsure about TV (I assume it updates itself) My Question or IssueMy ...
While exploring this amazing playlist I clicked on the artist column and it got sorted by the artist names instead by the number of plays, which is the main reason this playlist is useful, is there any way I can revert it back to the original ranking...
PlanPremiumCountryUKDeviceSamsung Galaxy S8, Custom built PC, PS4)Operating SystemWindows 10 My Question or IssueHi, I've been using spotify for years now and i saw a few posts on facebook of peoples' spotify wrapped including graphs of other years c...
HiDoes anyone know if there is a time limit to streaming with this.I have Premium and use Spotify connect to stream a 900+ song playlist (shuffled) to a Roberts 93i overnight as I have trouble sleeping.When i wake in the morning I note that the radio...
Hi Ive got a problem with playing music on samsung tv app. It happends on multiple tv's (othrr houses of family included) While Music is playing The app sometimes struggle to Play smoothly. I mean that song likes to pause like for A half second nad t...
PlanPremiumCountryIrelandDeviceGoogle Home My Question or IssueEverytime I ask Google Home to play Song Fairytale of New York from Spotify, it doesn’t play the original version. It plays a version with the Pogues and Katie Melua.Even when I ask to pl...
Hi,I really like the current Daily Mix feature - it's great for discovering new music and also for noticing new patterns in my listening habits and crossovers between genre that I hadn't noticed before. For example, I'm listening to a cool mix right ...
PlanFamily PremiumCountryUnited KingdomDeviceSamsung Galaxy J3 2017Operating SystemAndroid Pie 9.0 My Question or IssueI've tried on the website, on the app and on another device, but I can't see my spotify wrapped 2019, it only shows me my playlist....
can you use the web player on xbox, it used to work now it always says, enable the web player, then it takes you to update but edge cant download anyway
PlanPremiumCountryUSA DeviceMacbook Pro 2018 Operating SystemmacOS High Sierra v10.13.6 My Question or Issue Hello there -I just noticed this issue today.. I have a giant playlist (1100+ songs) and I usually keep in alphabetical order, then (with a s...
PlanSwitched from student plan to family plan halfway through 2019CountryUSAMy Question or IssueUpon looking at my Spotify wrapped for 2019, I have many songs and artists that I have not listened to in a while being my top songs. I've been tracking m...