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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 12107 Views
  • 80 replies
  • 9 likes
  • Other
  • 12107 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20478 Views
  • 9 replies
  • 2 likes
  • Other
  • 20478 Views
  • 9 replies
  • 2 likes

Superuser Contribution [Mobile][Other] Option to disable Canvas while on cellular data.

At the end of the month, Spotify is usually my top data spender, mostly because of canvas, as I am not streaming over data. I would like to see canvas while on wifi, and I add songs to my playlists often daily, so offline mode is not a convenient opt...

  • Casual Listener
  • At the end of the month, Spotify is usually my top data spender, mostly because of canvas, as I am not streaming over data. I would like to see canvas while on wifi, and I add songs to my playlists o...
  • MafeG
  • Spotify Legend
  • 1130 Views
  • 1 replies
  • 2 likes
  • Mobile
    Other
  • 1130 Views
  • 1 replies
  • 2 likes

Superuser Contribution ROGAN EPISODES NOT PLAYING

PlanPremium CountryUSA DeviceiPhone XS Operating SystemiOS My Question or IssueJoe Rogan episodes will not play. It says, 'Playback failed. We're unable to play this video in your current location.' This is only for Rogan episodes. Everything else wo...

  • Newbie
  • Plan Premium   Country USA   Device iPhone XS   Operating System iOS   My Question or Issue Joe Rogan episodes will not play. It says, 'Playback failed. We're unable ...
  • Elena
  • Moderator
  • 22567 Views
  • 28 replies
  • 25 likes
  • Other
  • 22567 Views
  • 28 replies
  • 25 likes

Superuser Contribution Autoplay on Google Home not working

PlanPremium familyCountryUnited StatesDevicePixel 3Operating SystemWindows 10 My Question or IssueWhenever I start a playlist or shuffle my liked songs, either casting to Google Home or starting as a voice prompt from assistant on Google home, autopl...

  • Regular
  • Plan Premium family Country United States Device Pixel 3 Operating System Windows 10   My Question or Issue Whenever I start a playlist or shuffle my liked songs, either casting to Goo...
  • JWigs
  • Newbie
  • 6877 Views
  • 38 replies
  • 6 likes
  • 6877 Views
  • 38 replies
  • 6 likes

Superuser Contribution [Community][Other] Allow users to post questions

Rather than provide help to the issue on your help page, Spotify sends me to the community. Then there's no way to post my topic.

  • Casual Listener
  • Rather than provide help to the issue on your help page, Spotify sends me to the community. Then there's no way to post my topic.
  • Novy
  • Moderator
  • 449 Views
  • 1 replies
  • 0 likes
  • Other
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover navigation button

As of version 8.6.80.1180, Spotify introduced a 4th bottom button between Home and Search called "Discover". It's meant to be quick access to recommended music. Unfortunately, it's possible to tap this button by accident and immediately replace the s...

  • Newbie
  • As of version 8.6.80.1180, Spotify introduced a 4th bottom button between Home and Search called "Discover". It's meant to be quick access to recommended music. Unfortunately, it's possible to tap th...
  • Alex
  • Spotify Legend
  • 1044 Views
  • 5 replies
  • 2 likes
  • iOS
  • 1044 Views
  • 5 replies
  • 2 likes

Superuser Contribution Hide featured on playstation list

PlanFreeCountryUkraine DevicePlayStation 5Operating SystemPlayStation My Question or IssueIs there a way to hide or move down "featured on playstation" playlists on PS5?

  • Newbie
  • Plan Free Country Ukraine  Device PlayStation 5 Operating System PlayStation   My Question or Issue Is there a way to hide or move down "featured on playstation" playlists on PS5?
  • Kiril
  • Moderator
  • 681 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 681 Views
  • 1 replies
  • 0 likes

Why isn't spotify using any other 3rd party lyrics collection

I was testing the lyrics featured and it was an amazing experience. I love every bit of it, but I found there was some issue with getting the lyrics. Such lyrics provided by Musixmatch don't always provide the correct words. So my thought was why not...

  • Newbie
  • I was testing the lyrics featured and it was an amazing experience. I love every bit of it, but I found there was some issue with getting the lyrics. Such lyrics provided by Musixmatch don't always p...
  • Dec5233
  • Casual Listener
  • 300 Views
  • 1 replies
  • 0 likes
  • Other
  • 300 Views
  • 1 replies
  • 0 likes

Spotify Connect connection timeout

PlanBoth free and PremiumCountryAllDeviceAllOperating SystemAll My Question or Issue This topic has been discussed in many other threads for years now but it is still an issue.If I allow a guest/friend to connect their phone to my WiFi network and pl...

  • Casual Listener
  • Plan Both free and Premium Country All Device All Operating System All   My Question or Issue   This topic has been discussed in many other threads for years now but it is still ...
  • 1873 Views
  • 0 replies
  • 0 likes
  • Connect
  • 1873 Views
  • 0 replies
  • 0 likes

TV app.

you guys to make a tab on your TV app. that says “oldest to newest” on podcasts and such! c’mon guys!

  • Casual Listener
  • you guys to make a tab on your TV app. that says “oldest to newest” on podcasts and such! c’mon guys!    
  • 332 Views
  • 0 replies
  • 0 likes
  • TV app.
  • 332 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Dislike feature not doing anything

I noticed that no matter how much I dislike a song/artist, they somehow still reappear on my Release Radar/Discover Weekly. I heard that this is a result of not having much diversity/sample size for artists, but I feel like this isn't true. Is anyone...

  • Casual Listener
  • I noticed that no matter how much I dislike a song/artist, they somehow still reappear on my Release Radar/Discover Weekly. I heard that this is a result of not having much diversity/sample size for ...
  • fgrs
  • Newbie
  • 666 Views
  • 6 replies
  • 5 likes
  • Desktop
    Playlists
  • 666 Views
  • 6 replies
  • 5 likes

Superuser Contribution Friend feed not updating

Hello! My friend feed hasn't updated in about 3 days and it's the first time I'm experiencing this issue. I have tried reinstalling the app, logging out and back in, unfriending the users and following them back again and Windows 10 is up to date. Wa...

  • Casual Listener
  • Hello!   My friend feed hasn't updated in about 3 days and it's the first time I'm experiencing this issue. I have tried reinstalling the app, logging out and back in, unfriending the users an...
  • jyoti2
  • Casual Listener
  • 516 Views
  • 4 replies
  • 5 likes
  • music
  • 516 Views
  • 4 replies
  • 5 likes

Solved!!Superuser Contribution [iOS] Outrageous Data Consumption

Good morning. After updating the app and also sending out the Spotify Wrapped and lyrics too, I realised it is consuming much of my mobile data and this is crazy. I can’t imagine been in the app without playing any music yet it takes more than 100mb ...

  • Casual Listener
  • Good morning. After updating the app and also sending out the Spotify Wrapped and lyrics too, I realised it is consuming much of my mobile data and this is crazy. I can’t imagine been in the app with...
  • Alex
  • Spotify Legend
  • 521 Views
  • 3 replies
  • 0 likes
  • iOS
  • 521 Views
  • 3 replies
  • 0 likes

Friend feed shows active friends to have last listened an hour ago

PlanPremiumCountryPolandOperating SystemWindows 10 My QuestionI currently own two laptops - one old and the other brand new. I have no issues with Spotify on the old one, but when I started using the new one, I realized that all of my active friends ...

  • Casual Listener
  • Plan Premium Country Poland Operating System Windows 10   My Question I currently own two laptops - one old and the other brand new. I have no issues with Spotify on the old one, but whe...
  • ancyk
  • Casual Listener
  • 446 Views
  • 1 replies
  • 3 likes
  • Other
  • 446 Views
  • 1 replies
  • 3 likes

Is there any benefit to restricting Wrapped sharing?

Does anyone actually know any benefit Spotify could have gained by restricting the sharing of a user’s top 100 in wrapped? Wrapped coming out used to be Christmas before Christmas for me purely cause I could easily get all my friend’s and family’s to...

  • Casual Listener
  • Does anyone actually know any benefit Spotify could have gained by restricting the sharing of a user’s top 100 in wrapped? Wrapped coming out used to be Christmas before Christmas for me purely cause...
  • 240 Views
  • 0 replies
  • 3 likes
  • Other
  • 240 Views
  • 0 replies
  • 3 likes

Superuser Contribution Galaxy watch 4 playback through watch speaker

We need support for music playback through the Samsung Galaxy Watch 4 speaker. The previous versions of the watch had Spotify on the Tizen OS and it played through the device speaker. Now since the switch to Wear OS it is not possible to play through...

  • Regular
  • We need support for music playback through the Samsung Galaxy Watch 4 speaker. The previous versions of the watch had Spotify on the Tizen OS and it played through the device speaker. Now since the s...
  • Xenia
  • Moderator
  • 24389 Views
  • 42 replies
  • 42 likes
  • 24389 Views
  • 42 replies
  • 42 likes

Superuser Contribution Missing Stories (Movie / Aura / Podcast) from 2021 Wrapped

Hi everyone, We know some of you are wondering why you don't have the same Wrapped stories as your friends. We've seen the Movie, Aura and Podcast stories mentioned specifically. In order to create the different stories, specific requirements need to...

  • Moderator
  • Moderator
  • Hi everyone,   We know some of you are wondering why you don't have the same Wrapped stories as your friends. We've seen the Movie, Aura and Podcast stories mentioned specifically.   ...
  • Yuuna_
  • Newbie
  • 5854 Views
  • 31 replies
  • 2 likes
  • Other
  • 5854 Views
  • 31 replies
  • 2 likes

Superuser Contribution I want to know about calculation method of Top Track 2021

PlanPremiumCountrySouth KoreaOperating SystemWindows 10 My Question or Issue I'm South Korean. And I was interested in the Chart, so I was looking at the annual cumulative streaming. But, Top Track 2021 was quite different from what I expected. I won...

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  • Casual Listener
  • Plan Premium Country South Korea Operating System Windows 10     My Question or Issue    I'm South Korean.  And I was interested in the Chart, so I was looking at ...
  • MafeG
  • Spotify Legend
  • 431 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 431 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Minutes Listened?

PlanPremiumCountryUSDeviceGalaxy S10+Operating SystemWindows 7My Question or IssueOn my 2021 Wrapped it says my minutes listened is "21.443". Does that mean 21,443, as in twenty-one thousand? Or it has my minutes listened completely wrong? I listen t...

  • Newbie
  • Plan Premium Country US Device Galaxy S10+ Operating System Windows 7 My Question or Issue On my 2021 Wrapped it says my minutes listened is "21.443". Does that mean 21,443, as in twenty-one...
  • MafeG
  • Spotify Legend
  • 1883 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 1883 Views
  • 1 replies
  • 0 likes

Superuser Contribution Monthly Minutes listened to?

Not sure where to post this, but basically I want a monthly or time-series breakdown of the minutes listened to stat provided in Spotify Wrapped. Even exposing some api endpoint for me to check out would work

  • Casual Listener
  • Not sure where to post this, but basically I want a monthly or time-series breakdown of the minutes listened to stat provided in Spotify Wrapped. Even exposing some api endpoint for me to check out w...
  • CarlosE
  • Moderator
  • 606 Views
  • 1 replies
  • 1 likes
  • Other
  • 606 Views
  • 1 replies
  • 1 likes

Your Artists Releaved has ads!

I pay for Spotify, so why does Your Artists Relealed contain ads in the interview segments? You shouldn't be passing those ads onto us paid subscribers.

  • Music Fan
  • I pay for Spotify, so why does Your  Artists Relealed contain ads in the interview segments? You shouldn't be passing those ads onto us paid subscribers.
  • 200 Views
  • 0 replies
  • 0 likes
  • Other
  • 200 Views
  • 0 replies
  • 0 likes