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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • babatjie
  • Casual Listener
  • 5366 Views
  • 37 replies
  • 6 likes
  • Other
  • 5366 Views
  • 37 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18750 Views
  • 9 replies
  • 2 likes
  • Other
  • 18750 Views
  • 9 replies
  • 2 likes

Support for Mycroft Voice Assistant gone?

Premium user for a decent while now, and I gotta say I'm SUPER disappointed to see that spotify late last year hasn't had support for Mycroft anymore, despite having support for all of it's competitors. I mean, why not? I was really hoping to using a...

  • Casual Listener
  • Premium user for a decent while now, and I gotta say I'm SUPER disappointed to see that spotify late last year hasn't had support for Mycroft anymore, despite having support for all of it's competito...
  • 398 Views
  • 0 replies
  • 1 likes
  • 398 Views
  • 0 replies
  • 1 likes

Superuser Contribution Subscribed Playlists can't be made public

Operating SystemWindows 10 My Question or IssueI just saw that I am apparently not able to make playlists that I subscribed to be public so they appear on my profile. I see no option for it when I right-click a playlist, but I am 100% sure this used ...

Screenshot 2021-04-02 215857.png
  • Casual Listener
  • Operating System Windows 10   My Question or Issue I just saw that I am apparently not able to make playlists that I subscribed to be public so they appear on my profile. I see no option f...
  • Eni
  • Moderator
  • 666 Views
  • 1 replies
  • 0 likes
  • Other
  • 666 Views
  • 1 replies
  • 0 likes

Superuser Contribution [LG TV WebOS 5.2.1-2521] Can't play any song and the app goes crazy

PlanPremiumCountryHungaryDeviceLG TV 50NANO793NEOperating SystemWebOS 5.2.1-2521 My Question or IssueHello! I'm having an issue with the Spotify app on my new LG TV. The problem is that it doesn't play music at all. The counter doesn't start, the but...

  • Casual Listener
  • Plan Premium Country Hungary Device LG TV 50NANO793NE Operating System WebOS 5.2.1-2521   My Question or Issue Hello! I'm having an issue with the Spotify app on my new LG TV. The prob...
  • Eni
  • Moderator
  • 981 Views
  • 5 replies
  • 0 likes
  • TV
  • 981 Views
  • 5 replies
  • 0 likes

Poor Sound Quality Car play

Recently sound quality became poor with Apple Car Play.it sounds like a radio with bad interference and out of tune.hope it can be fixed soon

  • Visitor
  • Recently sound quality became poor with Apple Car Play. it sounds like a radio with bad interference and out of tune. hope it can be fixed soon
  • 240 Views
  • 0 replies
  • 0 likes
  • 240 Views
  • 0 replies
  • 0 likes

Can't share songs in Instagram story (2021)

PlanPremiumCountryHungaryDeviceHonor 9XOperating SystemAndroid 10(EMUI 10.0.0) My Question or Issue Hi! For about a week I can't share any songs on Instagram. When I click on "Share" there's an option labeled "Instagram" and when I click on it, It on...

Screenshot_20210403_102155_com.spotify.music.jpg
  • Visitor
  •   Plan Premium Country Hungary Device Honor 9X Operating System Android 10 (EMUI 10.0.0)   My Question or Issue   Hi! For about a week I can't share any songs on Instagram...
  • Emilia_8
  • Community Legend
  • 892 Views
  • 1 replies
  • 1 likes
  • Other
  • 892 Views
  • 1 replies
  • 1 likes

Sharing to Instagram Pulls up Camera

PlanPremiumCountryPHDeviceHuawei Nova 5TOperating SystemAndroid 10 My Question or IssueSharing song/album pulls up the story viewfinder camera. Reinstalled twice. All other tickets in the community forum just says the issue is fixed with no steps to ...

  • Newbie
  •   Plan Premium Country PH Device Huawei Nova 5T Operating System Android 10   My Question or Issue Sharing song/album pulls up the story viewfinder camera. Reinstalled twice. All...
  • Emilia_8
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • music
  • 463 Views
  • 1 replies
  • 0 likes

Max volume is too low

Max volume on spotify application is too low, especially when comparing with youtube music which is too loud. I'm using Spotify application on Android Mi10T Any solutions?

  • Visitor
  • Max volume on spotify application is too low, especially when comparing with youtube music which is too loud.   I'm using Spotify application on Android Mi10T   Any solutions?
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums disappear in web player (ChromeOS)

PlanPremiumCountryUnited StatesDeviceGoogle PixelbookOperating SystemChromeOS My Question or IssueIn the web player, if I search for an artist (e.g. Elliott Smith), click on the artist, go to their list of albums, click on an album, and then click th...

  • Casual Listener
  • Plan Premium Country United States Device Google Pixelbook Operating System ChromeOS   My Question or Issue In the web player, if I search for an artist (e.g. Elliott Smith), click on ...
  • Alex
  • Spotify Legend
  • 3017 Views
  • 10 replies
  • 2 likes
  • Other
  • 3017 Views
  • 10 replies
  • 2 likes

Solved!! I don't have an access to settings on Webplayer or an app.

PlanPremiumCountryPolandDeviceGalaxy Book 10.6Operating SystemWindows 10 My Question or IssueI don't have the settings icon or option velow my profile picture on Webplayer nor app (I checked different computers and it doesn't work either), however it...

20210330_052907.png 20210330_052520.jpg
  • Casual Listener
  • Plan Premium Country Poland Device Galaxy Book 10.6 Operating System Windows 10   My Question or Issue I don't have the settings icon or option velow my profile picture on Webplayer n...
  • Billy-J
  • Spotify Star
  • 2290 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 2290 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Survey Disappeared

I've opened the desktop app for Windows 10 and a survey popped up on my screen. I saw that as a great opportunity to tell Spotify how my experience was going but I missclicked with my mouse and the survey disappeared. I wanna know how I can get it ba...

  • Newbie
  • I've opened the desktop app for Windows 10 and a survey popped up on my screen. I saw that as a great opportunity to tell Spotify how my experience was going but I missclicked with my mouse and the s...
  • Novy
  • Moderator
  • 743 Views
  • 2 replies
  • 2 likes
  • Other
  • 743 Views
  • 2 replies
  • 2 likes

Superuser Contribution When telling Google Assistant to play music on a group - It looks for music matching the group name

PlanPremium CountryUS and Canada DeviceAll Google Assistant/Home Devices My Question or IssueWhen requesting Google Assistant/Home "Play music from spotify on "X group" where X group is the name of the Google Device group, spotify is using the group ...

  • Casual Listener
  • Plan Premium   Country US and Canada  Device All Google Assistant/Home Devices   My Question or Issue When requesting Google Assistant/Home "Play music from spotify on "X grou...
  • CarlosE
  • Moderator
  • 1472 Views
  • 3 replies
  • 0 likes
  • Other
  • 1472 Views
  • 3 replies
  • 0 likes

[iOS] My car doesn't think that Spotify is a regular media player after recent update

After the update on 28.3.21, my car doesn't recognize spotify as a media player, so all my steering wheel and dash board controls do not work. I've tried resetting the stereo, unpairing the phone, deleting the app off my phone and nothing seems to wo...

  • Newbie
  • After the update on 28.3.21, my car doesn't recognize spotify as a media player, so all my steering wheel and dash board controls do not work. I've tried resetting the stereo, unpairing the phone, de...
  • 213 Views
  • 0 replies
  • 0 likes
  • iOS
  • 213 Views
  • 0 replies
  • 0 likes

can i rip songs to a usb stick from spotify?

I have an old stereo in my car which only plays songs ripped onto a usb, doesnt stream, can i rip songs from spotify and put onto a usb stick?

  • Visitor
  • I have an old stereo in my car which only plays songs ripped onto a usb, doesnt stream, can i rip songs from spotify and put onto a usb stick?
  • Hubo
  • Community Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • 460 Views
  • 1 replies
  • 0 likes

[Other] Why is there no update about gender notation?

Dear Spotify Team I just wrote a post Here.Apparently there exists already a similar thread that’s why my post got closed. That’s fine but the old thread is already 1 year old and so far there has not been any update nor statement from Spotify's side...

  • Casual Listener
  • Dear Spotify Team   I just wrote a post Here. Apparently there exists already a similar thread that’s why my post got closed. That’s fine but the old thread is already 1 year old and so ...
  • Hubo
  • Community Legend
  • 413 Views
  • 1 replies
  • 0 likes
  • Other
  • 413 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Integration for Algoriddim DJay Pro

PlanPremiumCountryUKDeviceMacbook Pro late 2015Operating SystemmacOS Catalina 10.15.3 My Question or IssueI hear rumours that Spotify will no longer be integrated with Algoriddim djay from 1st July 2020 onwards, is this true? What are you able to tel...

  • Casual Listener
  • Plan Premium Country UK Device Macbook Pro late 2015 Operating System macOS Catalina 10.15.3   My Question or Issue I hear rumours that Spotify will no longer be integrated with Algori...
  • Padfranceschini
  • Regular
  • 148151 Views
  • 225 replies
  • 27 likes
  • 148151 Views
  • 225 replies
  • 27 likes

[Mobile][Podcasts] Targeted Ads for premium subscribers

Why are there ads on podcasts for premium subscribers? This seems abusive as I already pay for a service. I would expect not to have to pay for a product AND be the product (Spotify clearly is paid for every ad). This is absolutely ridiculous and cou...

  • Visitor
  • Why are there ads on podcasts for premium subscribers? This seems abusive as I already pay for a service. I would expect not to have to pay for a product AND be the product (Spotify clearly is paid f...
  • 598 Views
  • 0 replies
  • 0 likes
  • Mobile
    Podcasts
  • 598 Views
  • 0 replies
  • 0 likes

Superuser Contribution JRE Data Issue

Today I was listening to the JRE podcast for the first time on Spotify, I downloaded the podcast to my phone so i wouldn't use data but after I got home from an hour of driving I had a notification that my data was capped out for the month. During th...

  • Visitor
  • Today I was listening to the JRE podcast for the first time on Spotify, I downloaded the podcast to my phone so i wouldn't use data but after I got home from an hour of driving I had a notification t...
  • adina-listener
  • Regular
  • 4663 Views
  • 9 replies
  • 6 likes
  • 4663 Views
  • 9 replies
  • 6 likes

Superuser Contribution Firefox - Open via Spotify app

Hello,I had a Spotify link sent to me on Discord and when I clicked it, it opened in my Firefox and then I got prompted to do open future Spotify links through the Spotify app itself however I accidentally clicked on no and I was never able to change...

  • Regular
  • Hello, I had a Spotify link sent to me on Discord and when I clicked it, it opened in my Firefox and then I got prompted to do open future Spotify links through the Spotify app itself however I acci...
  • wlonkly
  • Visitor
  • 5633 Views
  • 5 replies
  • 0 likes
  • Other
  • 5633 Views
  • 5 replies
  • 0 likes

[Other] Make account changes require more customer attention

I just spent a whole day back and forth with customer service trying to understand A: how my account got made Spotify premium duo 8 months ago with my attention only slightly diverted.B: how the customer service agent cancelled my subscription withou...

  • Newbie
  • I just spent a whole day back and forth with customer service trying to understand  A: how my account got made Spotify premium duo 8 months ago with my attention only slightly diverted. B: how...
  • 196 Views
  • 0 replies
  • 1 likes
  • Other
  • 196 Views
  • 0 replies
  • 1 likes

Superuser Contribution Order by Songlength

Not sure if this should rather be in the ideas section.I ordered a rather big playlist (about 2600 songs) by the legth of the songs. Many songs have the same length.The songs with the same length are not played how they are shown in the playlist.Say ...

  • Regular
  • Not sure if this should rather be in the ideas section. I ordered a rather big playlist (about 2600 songs) by the legth of the songs. Many songs have the same length. The songs with the same length...
  • LarsVegas09
  • Regular
  • 752 Views
  • 3 replies
  • 0 likes
  • music
  • 752 Views
  • 3 replies
  • 0 likes