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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
2024-03-20 5:14:41 PM
Tuesday
adambevo
Visitor
881 Views
7 replies
2 likes
Other

881 Views
7 replies
2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
17302 Views
8 replies
1 likes
Other

17302 Views
8 replies
1 likes

Some songs don't get registered as having been played

PlanPremiumCountryGermanyDeviceSamsung Galaxy 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI use stats sites for Spotify and they all track songs the same. But sometimes a song that I play in its entirety does not get...

Wurmmann
Roadie
Plan Premium Country Germany Device Samsung Galaxy 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I use stats sites for Spotify and they all tr...
2020-11-06 1:53:28 AM
260 Views
0 replies
0 likes
Other

260 Views
0 replies
0 likes

Superuser Contribution Amazon Echo suddenly tells me, "Spotify music is not supported on this device"

PlanPremium Family CountryUSA DeviceEcho Dot & Sonos One Operating SystemiOS 14 My Question or IssueHello. I typically use Spotify by asking Alexa to play from Spotify on either my Echo Dot or my Sonos One. It's been working flawlessly until tonight...

Orbsitron
Casual Listener
Plan Premium Family Country USA Device Echo Dot & Sonos One Operating System iOS 14 My Question or Issue Hello. I typically use Spotify by asking Al...
2020-10-30 6:43:34 AM
2020-11-05 4:36:17 PM
Jeremy
Spotify Legend
485 Views
1 replies
0 likes
Other

485 Views
1 replies
0 likes

Solved!!Superuser Contribution Playlists auto updating

Hello!If I subscribe to a playlist (and have it saved to my phone)... If the playlist has new songs added to it, does my account automatically sync from time to time and download the latest additions to my phone? Secondaly, if I click save on a tune ...

Jimmyrn85
Casual Listener
Hello! If I subscribe to a playlist (and have it saved to my phone)... If the playlist has new songs added to it, does my account automatically sync from time to time and download the latest additio...
2018-08-10 12:44:26 PM
2020-11-05 2:55:29 PM
Jeremy
Spotify Legend
5617 Views
11 replies
0 likes
music

5617 Views
11 replies
0 likes

Superuser Contribution Samsung Galaxy Watch - Login Problems

PlanPremiumCountry United KingdomDeviceSamsung Galaxy WatchOperating SystemTizen My Question or Issue Hi, got the new Samsung Galaxy Watch today but I can't get logged in to Spotify Premium so I can stream music via wifi without my phone/listen to mu...

CAB5
Newbie
Plan Premium Country United Kingdom Device Samsung Galaxy Watch Operating System Tizen My Question or Issue Hi, got the new Samsung Galaxy Watch today but I can't...
2018-09-07 10:52:48 PM
2020-11-05 9:26:42 AM
Alex
Spotify Legend
76344 Views
43 replies
18 likes
Login
Premium

76344 Views
43 replies
18 likes

Add to Playlist option not available (Mac Desktop)

Hello. I want to add a podcast episode to an existing playlist. When I attempt to drag and drop episode to my playlist, all of the playlists are greyed out. Right clicking also does not work. See screenshots. Any suggestions? Thanks.

denkst
Visitor
Hello. I want to add a podcast episode to an existing playlist. When I attempt to drag and drop episode to my playlist, all of the playlists are greyed out. Right clicking also does not work. See scr...
2020-11-01 5:32:02 PM
2020-11-05 3:09:52 AM
Sassy_Tugboat
Casual Listener
543 Views
1 replies
0 likes

543 Views
1 replies
0 likes

Spotify autocrashing on LG Stylo 4

I have an LG Stylo 4. Ever since I had it, my Spotify will crash at random, especially when using other apps. I noticed when this crash happens it also takes down my Messenger. my Snaps and messages won't appear in my notifications. I tried clean ins...

Neulock
Visitor
I have an LG Stylo 4. Ever since I had it, my Spotify will crash at random, especially when using other apps. I noticed when this crash happens it also takes down my Messenger. my Snaps and messages ...
2020-11-05 1:49:15 AM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

[Android][Connect] Car Mode with non-integrated BT

My car does not have BT built in. I do however have a BT device that I can connect my phone to that I use to play music. In the app I have Car Mode selected to use that mode "Only in a car" BUT how does it know when I am in a car if I am not using a ...

akumako17
Regular
My car does not have BT built in. I do however have a BT device that I can connect my phone to that I use to play music. In the app I have Car Mode selected to use that mode "Only in a car" BUT how d...
2020-11-04 12:39:49 AM
166 Views
0 replies
1 likes
Android
Connect

166 Views
0 replies
1 likes

[Other] Dubble scrobbling when using Spotify through Sonos

Ok so it seems that Sonos doesn’t really care about this issue since I find post about this from like 3 years ago.But another issue with Scrobbling with your Spotify account is that if you use the Last.fm Scrobble feature on Sonos when you start play...

konradjhnson
Casual Listener
Ok so it seems that Sonos doesn’t really care about this issue since I find post about this from like 3 years ago. But another issue with Scrobbling with your Spotify account is that if you use the ...
2020-11-04 10:20:13 PM
487 Views
0 replies
2 likes
Other

487 Views
0 replies
2 likes

Solved!! Chromecast issue

PlanPremiumCountryRomaniaDeviceiPhone XsOperating SystemiOS 14.1 My Question or IssueAfter the last Spotify update, sometimes I can't cast to my TV with google chromecast installed. When I try to cast I can see the TV in the devices list with the mes...

stefuuu
Casual Listener
Plan Premium Country Romania Device iPhone Xs Operating System iOS 14.1 My Question or Issue After the last Spotify update, sometimes I can't cast to my TV with google chromecast ins...
2020-11-02 7:07:40 PM
2020-11-04 6:55:05 PM
stefuuu
Casual Listener
465 Views
1 replies
1 likes
TV

465 Views
1 replies
1 likes

[playstation] [account] [games]

PlanPremiumCountryFranceDevicePlaystation 4Operating Systemplaystation 4 OS 8.00 and other before My Question or IssueWhen i play a game in a persistent universe like The Crew 2 or Elite Dangerous spotify will not let me choose another playlist from ...

koan95300
Casual Listener
Plan Premium Country France Device Playstation 4 Operating System playstation 4 OS 8.00 and other before My Question or Issue When i play a game in a persistent universe like The Cre...
2020-11-01 9:55:20 AM
2020-11-04 5:24:09 PM
koan95300
Casual Listener
551 Views
2 replies
0 likes
Account
Other

551 Views
2 replies
0 likes

Superuser Contribution Some songs not displaying in results when searching in Instagram Music feature (Spotify)

Hi! Does anyone know how sharing music via Instagram works? I have accessed the 'music' feature via Instagram Stories (the one in which you choose a song and it plays over your photo/etc), however, certain songs don't come up in the results at all. I...

Pppppp4
Visitor
Hi! Does anyone know how sharing music via Instagram works? I have accessed the 'music' feature via Instagram Stories (the one in which you choose a song and it plays over your photo/etc), however, c...
2020-10-28 3:37:52 PM
2020-11-04 4:00:07 PM
Mihail
Spotify Legend
2458 Views
1 replies
0 likes
Other

2458 Views
1 replies
0 likes

Superuser Contribution Spotify app will not launch on Roku Premiere

PlanPremiumCountryUSADeviceRoku Premiere (3920X, 7th Generation)Operating SystemRoku My Question or IssueOver the last few days, I have been unable to launch Spotify on my Roku Premiere. I click on the app icon on the Roku home screen, and it just si...

Jimbotron
Casual Listener
Plan Premium Country USA Device Roku Premiere (3920X, 7th Generation) Operating System Roku My Question or Issue Over the last few days, I have been unable to launch Spotify on my Ro...
2020-10-28 2:38:54 PM
2020-11-04 3:32:11 PM
Alex
Spotify Legend
484 Views
2 replies
0 likes
Other

484 Views
2 replies
0 likes

Superuser Contribution Web player is broken (http error 503+504) when pressing play

Hey TeamThird this in the last 30 days, the web player is borken.Pressings play on songs does not work and in chrome F12 I see server HTTP error 503+504.Why are these issue happen EVERY week? come on team.

dbakshid
Regular
Hey Team Third this in the last 30 days, the web player is borken. Pressings play on songs does not work and in chrome F12 I see server HTTP error 503+504. Why are these issue happen EVE...
2020-10-28 1:23:57 PM
2020-11-04 2:30:18 PM
Alex
Spotify Legend
346 Views
1 replies
1 likes
music

346 Views
1 replies
1 likes

Superuser Contribution Suggestion: Equalizer by playlist

Can we have the possibility to set the equalizer in the playlist instead for the whole app? Or maybe just the possiblity to override depending on the playlist? In my case, my playlists are (usually) by music genres. Which means I have to change the e...

evcamilo
Regular
Can we have the possibility to set the equalizer in the playlist instead for the whole app? Or maybe just the possiblity to override depending on the playlist? In my case, my playlists are (...
2020-10-28 12:47:09 PM
2020-11-04 2:24:29 PM
Mihail
Spotify Legend
268 Views
1 replies
0 likes
Other

268 Views
1 replies
0 likes

Superuser Contribution Spotify crashes when opened.

PlanFreeCountryEnglandDeviceHP Chromebook Operating SystemChrome OSMy Question or IssueI can download the Spotify app through Google play store but the app does not stay open long enough to log in. I've tried clearing cache, updating my system and re...

kacirobins1
Newbie
Plan Free Country England Device HP Chromebook Operating System Chrome OS My Question or Issue I can download the Spotify app through Google play store but the app does not stay open l...
2020-10-27 11:25:16 PM
2020-11-04 1:11:36 PM
Ver
Spotify Legend
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Superuser Contribution Fire TV - Spotify dropouts

PlanPremiumCountryGerDeviceFireTvOperating SystemFire OS 6.2.7.6 My Question or IssueSometimes there are dropouts, it's like 3-10 seconds no sound but the time bar is running normally, them skipping back to the point where it lost sound. Amazon music...

Kevinkoenig
Casual Listener
Plan Premium Country Ger Device FireTv Operating System Fire OS 6.2.7.6 My Question or Issue Sometimes there are dropouts, it's like 3-10 seconds no sound but the time bar is...
2020-10-27 6:08:08 PM
2020-11-04 12:31:39 PM
Jeremy
Spotify Legend
304 Views
1 replies
0 likes
TV

304 Views
1 replies
0 likes

Superuser Contribution Can’t play music, when I can I can’t stop it

PlanPremiumCountryUkDevicePlayStation, IOS, AlexaOperating SystemLatest available on all My Question or IssueI can’t listen to any music. I try to play a song it won’t start, I’ve tried this on several devices and the same issue. When I get a song to...

Dan-Rimmer
Casual Listener
Plan Premium Country Uk Device PlayStation, IOS, Alexa Operating System Latest available on all My Question or Issue I can’t listen to any music. I try to play a song it won’t start,...
2020-10-17 11:23:52 AM
2020-11-04 9:51:53 AM
Ver
Spotify Legend
566 Views
3 replies
0 likes
Other

566 Views
3 replies
0 likes

Superuser Contribution Galaxy Watch3, cannot login

PlanPremiumCountryItalyDeviceIphone 6 and iphone X \ Galaxy watch3 For the login I have 2 choices:- Pair on Phone- Spotify Whatever option you choose, the result is the same,It comes the following message:You are now streaming on your watchListen to ...

Lorenzo79pg
Casual Listener
Plan Premium Country Italy Device Iphone 6 and iphone X \ Galaxy watch3 For the login I have 2 choices: - Pair on Phone - Spotify Whatever option you choose, the result is th...
2020-10-27 10:20:38 PM
2020-11-03 5:38:16 PM
Lorenzo79pg
Casual Listener
1034 Views
2 replies
0 likes
Samsung

1034 Views
2 replies
0 likes

Podcasts added to queue even though I unfollowed everything

Besides the fact that Spotify's queue was conceived by lump on a bench in the park, it doesn't even respect when I follow or unfollow something. Here's what happened:1. Subscribed to a couple podcasts2. Listened to 1, marked as played when finished3....

adv_nomadic
Casual Listener
Besides the fact that Spotify's queue was conceived by lump on a bench in the park, it doesn't even respect when I follow or unfollow something. Here's what happened: 1. Subscribed to a cou...
2020-11-03 4:45:02 PM
955 Views
0 replies
1 likes

955 Views
0 replies
1 likes

Superuser Contribution Spotify problems with Alexa

PlanPremium DeviceComputer (Windows 10), Android phone and Amazon Echo Dots. My Question or IssueLately Spotify has started playing automatically after I have paused or stopped the music. It can happen after few minutes, or hours. Sometimes in the mi...

vesa
Casual Listener
Plan Premium Device Computer (Windows 10), Android phone and Amazon Echo Dots. My Question or Issue Lately Spotify has started playing automatically after I have paused or stoppe...
2020-10-17 3:45:11 PM
2020-11-03 12:17:59 PM
Ver
Spotify Legend
2942 Views
1 replies
0 likes
Other

2942 Views
1 replies
0 likes

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