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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1509 Views
  • 14 replies
  • 5 likes
  • Other
  • 1509 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17558 Views
  • 8 replies
  • 1 likes
  • Other
  • 17558 Views
  • 8 replies
  • 1 likes

[All Platforms] Make idea submission easier

It was very hard for me to find the idea submission feature and therefore I suspect there were a lot of people with a lot of great ideas but they just did't know how to submit them. I thing idea submission should be a feature reachable from the app. ...

  • Casual Listener
  • It was very hard for me to find the idea submission feature and therefore I suspect there were a lot of people with a lot of great ideas but they just did't know how to submit them. I thing idea subm...
  • Luan
  • Spotify Star
  • 278 Views
  • 3 replies
  • 1 likes
  • All Platforms
  • 278 Views
  • 3 replies
  • 1 likes

Superuser Contribution Queued songs don't show up in the recently played, after they've been played

PlanPremiumCountryCanadaDeviceIphone 12 pro and desktopOperating SystemiOS 12.4.2, Windows 10 My Question or IssueI usually queue a bunch of songs a time, but after the queued songs have been played, they don't show up in the recently played.So does ...

  • Visitor
  • Plan Premium Country Canada Device Iphone 12 pro and desktop Operating System iOS 12.4.2, Windows 10   My Question or Issue I usually queue a bunch of songs a time, but after the queue...
  • Peter
  • Spotify Legend
  • 647 Views
  • 1 replies
  • 0 likes
  • Other
  • 647 Views
  • 1 replies
  • 0 likes

Toggle behind the music

PlanPremiumCountryUKDevice(iPhone SE)Operating System(iOS 10) My Question or IssueThere's been a lot of people asking be able to disable behind the lyrics.In the distant past, I asked for the feedback sounds to have a disable button, thenin the very ...

  • Casual Listener
  • Plan Premium Country UK Device (iPhone SE) Operating System (iOS 10)   My Question or Issue There's been a lot of people asking be able to disable behind the lyrics. In the distant pa...
  • 174 Views
  • 0 replies
  • 0 likes
  • music
  • 174 Views
  • 0 replies
  • 0 likes

Re: [Web Player] No scrollbar for Playlists sidebar when using Firefox

I can't figure out how to do a new post so I am posting here. In order to find out what playlists various artists are on I have been going to the artist profile and selecting "About." near the top of the artist profile. Then among other things, I cou...

  • Visitor
  • I can't figure out how to do a new post so I am posting here. In order to find out what playlists various artists are on I have been going to the artist profile and selecting "About."  near the ...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

What happened to that website that showed all of your statistics?

This was the website: http://107.170.81.187:8080/public/top I've been able to periodically check in on it over the last few years to see if my Wrapped 2020 was accurate or not. But, sadly, it doesn't seem to work anymore. Is there any reason why this...

  • Newbie
  • This was the website: http://107.170.81.187:8080/public/top   I've been able to periodically check in on it over the last few years to see if my Wrapped 2020 was accurate or not. But, sadly, i...
  • Larry-Person
  • Music Fan
  • 30387 Views
  • 1 replies
  • 3 likes
  • 30387 Views
  • 1 replies
  • 3 likes

Unable to Like/Vote Signed In

I made a previous post like this as a question but it got marked as spam. I don't if it was because I was editing too much or what so I'm asking here. The only way I'm able to like/vote is when I sign out, once signed out, when I click like/vote I ge...

  • Music Fan
  • I made a previous post like this as a question but it got marked as spam. I don't if it was because I was editing too much or what so I'm asking here.   The only way I'm able to like/vote is...
  • Un1c0rn
  • Music Fan
  • 751 Views
  • 6 replies
  • 1 likes
  • Other
  • 751 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Cannot edit playlist details on web player

PlanPremiumCountryFranceDeviceWeb browsers Firefox and Google ChromeOperating SystemLinux (Debian) My Question or IssueAs I couldn't change my playlist picture on mobile phone, I tried to do that with the web player, but each time I click on "Edit de...

  • Casual Listener
  • Plan Premium Country France Device Web browsers Firefox and Google Chrome Operating System Linux (Debian)   My Question or Issue As I couldn't change my playlist picture on mobile phon...
  • DrBeryl
  • Casual Listener
  • 1493 Views
  • 2 replies
  • 7 likes
  • Other
  • 1493 Views
  • 2 replies
  • 7 likes

Solved!! No podcasts in Spotify Russia

Podcasts are not available in Russia. When you search for podcasts they are shown as a genre but then when you try to open them it opens to a black page. Will they at all be available in Russia?

  • Visitor
  • Podcasts are not available in Russia. When you search for podcasts they are shown as a genre but then when you try to open them it opens to a black page. Will they at all be available in Russia?
  • morwinblack
  • Visitor
  • 1609 Views
  • 2 replies
  • 28 likes
  • Other
  • 1609 Views
  • 2 replies
  • 28 likes

Solved!!Superuser Contribution My Shazam tracks not updating anymore

Hi, I have linked my account with Facebook and shazam (shazam and facebook are also linked to each other). Although when I shazam new songs they do not show up in my playlist 'My Shazamed Tracks'. I don't know if they ever did (I just found the playl...

  • Regular
  • Hi,    I have linked my account with Facebook and shazam (shazam and facebook are also linked to each other). Although when I shazam new songs they do not show up in my playlist 'My Shaza...
  • Xenia
  • Moderator
  • 249875 Views
  • 46 replies
  • 39 likes
  • 249875 Views
  • 46 replies
  • 39 likes

[Android][Other] Werbung trotz Premium

Spotify schaltet Werbung in meiner app, obwohl ich doch monatlich dafür bezahle keine Werbung zu sehen? Wie kann ich das ausschalten? Und wenn ich das nicht ausschalten kann, welche Entschädigung steht mir zu?

  • Visitor
  • Spotify schaltet Werbung in meiner app, obwohl ich doch monatlich dafür bezahle keine Werbung zu sehen? Wie kann ich das ausschalten? Und wenn ich das nicht ausschalten kann, welche Entschädigung ste...
  • 644 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 644 Views
  • 0 replies
  • 0 likes

Solved!! Never got the email for being a top listener

My Question or IssueAs the subject says, I'm a top listener for at least one artist, and never got an email for it even though I have both push & email notifications on. I found out through the 2020 wrapped stories, so im wondering why I never got th...

  • Casual Listener
  • My Question or Issue As the subject says, I'm a top listener for at least one artist, and never got an email for it even though I have both push & email notifications on. I found out through the...
  • EthanS1
  • Community Legend
  • 1587 Views
  • 4 replies
  • 0 likes
  • music
    Other
  • 1587 Views
  • 4 replies
  • 0 likes

Solved!! Are your top 100 songs of 2020 ranked?

Is the Your Top Songs of 2020 playlist ranked by most listened 1-100, or is it just the top 100 but in a random order?

  • Visitor
  • Is the Your Top Songs of 2020 playlist ranked by most listened 1-100, or is it just the top 100 but in a random order?
  • AdamDam
  • Spotify Star
  • 2449 Views
  • 1 replies
  • 0 likes
  • Other
  • 2449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song playing too fast - Shot in the Dark - Playing with Lightning

PlanPremiumCountryGermanyDeviceiPhone 12 Pro, MacBook Pro Early 2015, Linux LaptopOperating SystemiOS 14, macOS 11, Linux My Question or IssueThe whole album "Shot in the dark" by "Shot in the dark" is playing slightly too fast. I own the LP and also...

  • Newbie
  • Plan Premium Country Germany Device iPhone 12 Pro, MacBook Pro Early 2015, Linux Laptop Operating System iOS 14, macOS 11, Linux   My Question or Issue The whole album "Shot in the dar...
  • Jeremy
  • Spotify Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • music
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect stuttering

PlanPremiumCountryUKDeviceRoberts Stream 65iOperating SystemAndroid 10 and Windows 10 Home My Question or IssueUsing Spotify Connect on my Roberts Stream 65i results in frequent stuttering at the start of songs, when they have been individually selec...

  • Regular
  • Plan Premium Country UK Device Roberts Stream 65i Operating System Android 10 and Windows 10 Home   My Question or Issue Using Spotify Connect on my Roberts Stream 65i results in frequ...
  • westhillman
  • Regular
  • 866 Views
  • 4 replies
  • 0 likes
  • Connect
  • 866 Views
  • 4 replies
  • 0 likes

Superuser Contribution Lyrics Not Showing

Usernameguidoperez_PlanPremiumCountryCosta RicaDevice(iPad Pro 11’ 2019, iPhone 11)Operating System(iOS, iPad OS.) My Question or IssueHi, I have a problem that, I don’t know why I can’t see the lyrics provided by Musixmatch on my devices. I pay a fa...

  • Newbie
  • Username guidoperez_ Plan Premium Country Costa Rica Device (iPad Pro 11’ 2019, iPhone 11) Operating System (iOS, iPad OS.)   My Question or Issue Hi, I have a problem that, I don’t ...
  • Mihail
  • Spotify Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • Sony
  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify lagging, crashing, freezing whenever I try changing sing, scrolling, etc.

PlanPremiumCountryUnited StatesDeviceiPhone 10SOperating SystemiOS 14.2 My Question or IssueRecently I’ve been having an issue with my Spotify app being extremely laggy while trying to scroll through my playlist, change songs, play/pause/skip, and ev...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 10S Operating System iOS 14.2   My Question or Issue Recently I’ve been having an issue with my Spotify app being extremely laggy while...
  • Xenia
  • Moderator
  • 841 Views
  • 1 replies
  • 1 likes
  • Other
  • 841 Views
  • 1 replies
  • 1 likes

Solved!! Inaccurate Artist Information

PlanPremiumCountryHong KongDeviceiPhone 8, PC My Question or IssueHello, I found the cover for this playlist is actually Yoga Lin (林宥嘉) but not Andrew Tan (陳勢安). Have been noticing this over a year. Think better to bring this up.

  • Visitor
  • Plan Premium Country Hong Kong Device iPhone 8, PC   My Question or Issue Hello, I found the cover for this playlist is actually Yoga Lin (林宥嘉) but not Andrew Tan (陳勢安). Have been n...
  • Billy-J
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa

PlanPremiumCountryUKDeviceSamsung Galaxy S9+ and Amazon Echo AutoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSince updating the Spotify app I'm struggling to get it to play on the Auto. If the phones locked it says I n...

  • Visitor
  • Plan Premium Country UK Device Samsung Galaxy S9+ and Amazon Echo Auto Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Since updating the Spotify a...
  • Peter
  • Spotify Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 301 Views
  • 1 replies
  • 0 likes