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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1540 Views
  • 15 replies
  • 5 likes
  • Other
  • 1540 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17576 Views
  • 8 replies
  • 1 likes
  • Other
  • 17576 Views
  • 8 replies
  • 1 likes

[Playlists] Gear Sport doesn't show name of playlist just album cover

I have a Samsung gear sport and when I go to my playlists it shows a bunch of album covers and not the name of the playlists. I have version 2.4.12. Is there any way to fix this to show the name and not the album covers?

  • Newbie
  • I have a Samsung gear sport and when I go to my playlists it shows a bunch of album covers and not the name of the playlists. I have version 2.4.12. Is there any way to fix this to show the name and ...
  • 160 Views
  • 0 replies
  • 0 likes
  • Playlists
  • 160 Views
  • 0 replies
  • 0 likes

[Mobile][Connect] .apk for Astell & Kern Digital Audio Player

Does anyone know of a RELIABLE source for a legitimate Spotify .apk that I can use on my new Astell & Kern Digital Audio Player for my Premium Account? Thanks

  • Visitor
  • Does anyone know of a RELIABLE source for a legitimate Spotify .apk that I can use on my new Astell & Kern Digital Audio Player for my Premium Account?   Thanks      
  • 319 Views
  • 0 replies
  • 0 likes
  • Connect
    Mobile
  • 319 Views
  • 0 replies
  • 0 likes

Playback going haywire on Google Nest Mini

PlanFree/PremiumCountryRomaniaDeviceGoogle Nest Mini My Question or IssueAs the title said playback is just going haywire. It skips songs randomly it plays and pauses and I have no clue why.Tested playback on my phone and laptop and it works fine so ...

  • Music Fan
  • Plan Free/Premium Country Romania Device Google Nest Mini   My Question or Issue As the title said playback is just going haywire. It skips songs randomly it plays and pauses and I have ...
  • Albert_F
  • Music Fan
  • 393 Views
  • 2 replies
  • 0 likes
  • Connect
  • 393 Views
  • 2 replies
  • 0 likes

Solved!! Every song stops after 10 seconds.

Plan: Premium Country: Italy DeviceLaptop and smartphoneOperating SystemUbuntu20.04 and Android 9 My Question or IssueHello everybody, my songs stop after 10 second when using Webplayer on Ubuntu 20.04 and after 5 seconds when using the app on my mob...

  • Casual Listener
  • Plan: Premium   Country: Italy   Device Laptop and smartphone Operating System Ubuntu20.04 and Android 9   My Question or Issue Hello everybody, my songs stop after 10 seco...
  • Adda299792458
  • Casual Listener
  • 1130 Views
  • 7 replies
  • 5 likes
  • music
  • 1130 Views
  • 7 replies
  • 5 likes

Stops at 10 Seconds then plays on the web player

It plays the music then stops at 10 seconds for a 1 or 2 second break and then it continues playing the music till the end. It is kinda a bug, but I can handle it. Ads do not do this bug. It does not do this on the apps, just the web player.

  • Visitor
  • It plays the music then stops at 10 seconds for a 1 or 2 second break and then it continues playing the music till the end. It is kinda a bug, but I can handle it. Ads do not do this bug. It does not...
  • Billy-J
  • Spotify Star
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

[Android][Connect] Allow Spotify to link up and play music when using Amazon alexa auto.

When using alexa auto, Spotify will not work by saying alexa open Spotify. I've just been told that Spotify doesn't work with alexa auto.

  • Visitor
  • When using alexa auto, Spotify will not work by saying alexa open Spotify.  I've just been told that Spotify doesn't work with alexa auto.
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Superuser Contribution Samsung Smart TV - App closes immediately

PlanPremiumCountryCanadaDeviceSamsung Smart TV - Model UN55TU7000FXZCOperating SystemTizen My Question or IssueStarted behaving like that on November 19th. When I try to fire up the app on my Samsung TV, it opens and immediately closes. I can see the...

  • Visitor
  • Plan Premium Country Canada Device Samsung Smart TV - Model UN55TU7000FXZC Operating System Tizen   My Question or Issue Started behaving like that on November 19th. When I try to...
  • Elena
  • Moderator
  • 815 Views
  • 1 replies
  • 0 likes
  • Samsung
    TV
  • 815 Views
  • 1 replies
  • 0 likes

[Desktop] Local files are being listed in Spotify in non-alphabetical order

Hi, I'm using the Windows Desktop app, version 1.1.46.916.g416cacf1, and a new problem is occuring. I have a folder in Windows file explorer with a set of local tracks. The files are named 01 Track 1.mp3, 02 Track 2.mp3, 03 Track 3.mp3, etc. When I v...

  • Gig Goer
  • Hi, I'm using the Windows Desktop app, version 1.1.46.916.g416cacf1, and a new problem is occuring.  I have a folder in Windows file explorer with a set of local tracks.  The files are name...
  • 165 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 165 Views
  • 0 replies
  • 0 likes

Superuser Contribution Link Amazon echo dot witch free Spotify account in Colombia

PlanFree/PremiumCountryColombiaDeviceAmazon echo dotMy Question or IssueHi. I'd like to buy an Amazon echo dot in Colombia. But im not sure if I can use and link my free Spotify account or if I need a premium one. I know that in a lot of countries is...

  • Visitor
  • Plan Free/Premium Country Colombia Device Amazon echo dot My Question or Issue Hi. I'd like to buy an Amazon echo dot in Colombia. But im not sure if I can use and link my free Spotify account...
  • Alex
  • Spotify Legend
  • 506 Views
  • 1 replies
  • 0 likes
  • Other
  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Progress bar not showing on tv!!!!

PlanFreeCountryBrazilDeviceSamsung tv, Fire StickOperating SystemTizen 2019 My Question or IssueOh man where's the progress/time bar songs on the tv app?? On Samsung's Tizen and Fire Stick they just vanished... Dont like that small cover art at the l...

  • Regular
  • Plan Free Country Brazil Device Samsung tv, Fire Stick Operating System Tizen 2019   My Question or Issue Oh man where's the progress/time bar songs on the tv app?? On Samsung's Tizen ...
  • JulianKarhof
  • Music Fan
  • 1434 Views
  • 13 replies
  • 2 likes
  • Samsung
    Time Bar
    TV app
  • 1434 Views
  • 13 replies
  • 2 likes

[Other] lame new interface

With the new Spotify interface, i don't even have a player on the screen. I can't click through tracks or see what track i'm on! wth!! Why break something that wasn't broke? If I'm missing something, I'd appreciate being pointed in the right directio...

  • Visitor
  • With the new Spotify interface, i don't even have a player on the screen. I can't click through tracks or see what track i'm on! wth!! Why break something that wasn't broke? If I'm missing something,...
  • 177 Views
  • 0 replies
  • 0 likes
  • Other
  • 177 Views
  • 0 replies
  • 0 likes

Connect Everywhere - No longer able to connect to all speakers that are on the same wifi network

I have been using Connect everywhere to play music to my sound bar and all of my alexa devices. Out of nowhere I am no longer able to select the "everywhere" feature. I still see all the devices available, but the everywhere option no longer appears....

  • Visitor
  • I have been using Connect everywhere to play music to my sound bar and all of my alexa devices. Out of nowhere I am no longer able to select the "everywhere" feature. I still see all the devices avai...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Web Player] Adding tracks to playlist only shows first 50 tracks

I use an old Samsung (Android). When I download an Album and want to play it - it takes ages to show me the album- or well it actually does not show me the downloaded album - but says I should go online. So I usually put an album in a playlist - beca...

  • Music Fan
  • I use an old Samsung (Android). When I download an Album and want to play it - it takes ages to show me the album- or well it actually does not show me the downloaded album - but says I should go o...
  • Mihail
  • Spotify Legend
  • 3490 Views
  • 12 replies
  • 0 likes
  • Web Player
  • 3490 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Profile link not working

My profile link to my Spotify Profile leads to a page " blank : blocked. Whats up. My Spotify Profile is Honey Dew. Thank you

  • Visitor
  • My profile link to my Spotify Profile leads to a page " blank : blocked. Whats up. My Spotify Profile is Honey Dew. Thank you 😊
  • Ivan
  • Spotify Legend
  • 665 Views
  • 1 replies
  • 0 likes
  • Help
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting ads in spanish

PlanFree, but just got three month free trial of Premium. Issue has occured both on and off PremiumCountryUSDeviceAndroid phone and two PC'sOperating SystemAndroid 9.0, Windows 8.1 and Windows 10 My Question or IssueI keep getting ads in Spanish. I d...

  • Casual Listener
  • Plan Free, but just got three month free trial of Premium. Issue has occured both on and off Premium Country US Device Android phone and two PC's Operating System Android 9.0, Windows 8.1 and ...
  • Alex
  • Spotify Legend
  • 1281 Views
  • 2 replies
  • 1 likes
  • music
  • 1281 Views
  • 2 replies
  • 1 likes

Superuser Contribution How do permanently i unlink my @#$$@#$ devices?

I HATE HATE HATE that I can't keep my @#$Q#$ devices un-linked. (aka - How do I **permanently** un-link my phone from my computer?)PlanPremiumCountry USA DeviceiPhone 8 & PCOperating SystemiOS 13, Windows 10 My Question or Issue I want to listen to m...

  • Casual Listener
  • I HATE HATE HATE that I can't keep my @#$Q#$ devices un-linked.   (aka - How do I **permanently** un-link my phone from my computer?) Plan Premium Country USA   Device iPhone ...
  • Jeremy
  • Spotify Legend
  • 975 Views
  • 3 replies
  • 0 likes
  • Connect
  • 975 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on Galaxy watch offline not working

PlanPremiumCountryCzech RepublicDevice: Samsung galaxy watchOperating SystemTizen My Question or IssueHi I have issues when I download any playlist to the watch to listen offline, right after the download is playing offline fine..but the next day is ...

  • Casual Listener
  • Plan Premium Country Czech Republic Device: Samsung galaxy watch Operating System Tizen   My Question or Issue Hi I have issues when I download any playlist to the watch to listen offli...
  • Ver
  • Spotify Legend
  • 14293 Views
  • 25 replies
  • 5 likes
  • Samsung
  • 14293 Views
  • 25 replies
  • 5 likes

Superuser Contribution Want to remove Collaboration on web player

PlanFreeCountryUnited StatesDeviceChromebookOperating SystemChrome OSMy Question or IssueI want to make a playlist of 100+ songs public, but sometime in the past I made it collaborative. I've looked at other posts, and I've never been able to find th...

  • Visitor
  • Plan Free Country United States Device Chromebook Operating System Chrome OS My Question or Issue I want to make a playlist of 100+ songs public, but sometime in the past I made it c...
  • Mihail
  • Spotify Legend
  • 550 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 550 Views
  • 2 replies
  • 0 likes

Superuser Contribution LG Soundbar SK10Y

The SoundBar is not detected by Spotify. Both the 'requestee' device (such as PC) and the SoundBar (player) are on the same network. Connectivity is also good, as LG Mobile App detected the SoundBar just fine, I can also ping its IP address. Seeing a...

  • Newbie
  • The SoundBar is not detected by Spotify. Both the 'requestee' device (such as PC) and the SoundBar (player) are on the same network. Connectivity is also good, as LG Mobile App detected the SoundBar ...
  • Mihail
  • Spotify Legend
  • 1620 Views
  • 3 replies
  • 3 likes
  • Connect
  • 1620 Views
  • 3 replies
  • 3 likes