Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 16085 Views
  • 8 replies
  • 1 likes
  • Other
  • 16085 Views
  • 8 replies
  • 1 likes

Solved!!Superuser Contribution The new Spotify icons

For some reason on my phone I haven’t gotten the new icons and home layout yet. It’s been a couple weeks and I’ve seen a lot of people with the same phone as me have it but for some reason I don’t. My Spotify app is updated to the newest version and ...

  • Newbie
  • For some reason on my phone I haven’t gotten the new icons and home layout yet. It’s been a couple weeks and I’ve seen a lot of people with the same phone as me have it but for some reason I don’t. M...
  • Ivan
  • Spotify Legend
  • 998 Views
  • 1 replies
  • 0 likes
  • Other
  • 998 Views
  • 1 replies
  • 0 likes

Solved!! playlist wont load past 100 songs

my one playlist, which has 146 songs (about, it might be 145/47 but its around 150 songs) will not load past song 100, on chrome web player. the playlist works fine on the moblie app, but as i cannot get the mac app, i rely on the web player more oft...

  • Casual Listener
  •   my one playlist,  which has 146 songs (about, it might be 145/47 but its around 150 songs) will not load past song 100, on chrome web player. the playlist works fine on the moblie a...
  • Pauljd12
  • Visitor
  • 3765 Views
  • 6 replies
  • 0 likes
  • music
  • 3765 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Release Radar] Wrong Artists with identical names appear in Release Radar

The Release Radar playlist contains new releases from artists I have no interest in, but have the same name as another artist I am interested in. For example, this week the artist "fluke" (spotify:artist:1S5arwafkIBA7cK4UQWE8L) appeared in my playlis...

  • Newbie
  • The Release Radar playlist contains new releases from artists I have no interest in, but have the same name as another artist I am interested in.   For example, this week the artist "fluke" (s...
  • Mario
  • Spotify Legend
  • 272 Views
  • 1 replies
  • 0 likes
  • music
  • 272 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Pop-up player doesn't appear when I turn it on

PlanFreeCountryNew ZealandDeviceChromebookOperating SystemWeb Player My Question or IssueWhen I turn on the pop up player, it doesn't appear even though it turns green. (Usually appears in the bottom right corner)Please get back to me as soon as you ...

Screenshot 2020-03-13 at 7.10.45 PM.png
  • Visitor
  • Plan Free Country New Zealand Device Chromebook Operating System Web Player   My Question or Issue When I turn on the pop up player, it doesn't appear even though it turns green. &n...
  • Ivan
  • Spotify Legend
  • 957 Views
  • 1 replies
  • 0 likes
  • Other
  • 957 Views
  • 1 replies
  • 0 likes

Solved!! Podcast Just Set Up. Episode Is Missing

Plan:FreeCountry: United States Device: Macbook ProOperating System: iOS 10 My Question or Issue I host my podcast through Buzzsprout. I completed the registration and set up and 3 of the 4 episodes in my RSS feed made it to Spotify. One is missing. ...

  • Casual Listener
  •   Plan:Free Country: United States   Device: Macbook Pro Operating System: iOS 10   My Question or Issue   I host my podcast through Buzzsprout. I completed the registrat...
  • Ggleason77
  • Visitor
  • 3254 Views
  • 4 replies
  • 0 likes
  • Other
  • 3254 Views
  • 4 replies
  • 0 likes

Pressing play button now requires Google recaptcha?

Cheers, with some more or less recent update to the open.spotify.com player, Spotify stopped working for me (Firefox).Browsing Spotify works perfectly fine but anytime I press the play button nothing happens, meaning no music is played and the time i...

  • Casual Listener
  • Cheers,   with some more or less recent update to the open.spotify.com player, Spotify stopped working for me (Firefox). Browsing Spotify works perfectly fine but anytime I press the play but...
  • wellington1993
  • Newbie
  • 884 Views
  • 1 replies
  • 3 likes
  • Other
  • 884 Views
  • 1 replies
  • 3 likes

Superuser Contribution [BMW Connected] Queue/Playlist never loads into car's headunit

PlanPremiumCountryGermanyDevicePixel 2 XL, Samsung A8 2018, Samsung S10+Operating SystemAndroid9, Android10, BMW Connected App 6.1.1.5396 My Question or IssueThe queue, i. e. current playlist doesn't show up in the car's headunit, only ever showing "...

  • Casual Listener
  • Plan Premium Country Germany Device Pixel 2 XL, Samsung A8 2018, Samsung S10+ Operating System Android9, Android10, BMW Connected App 6.1.1.5396   My Question or Issue The queue, i. e....
  • claim
  • Regular
  • 3117 Views
  • 7 replies
  • 2 likes
  • Other
  • 3117 Views
  • 7 replies
  • 2 likes

[iOS][Connect] Chromecast

Please please please improve the chromecast experience. If I’m playing on any device over wifi with chromecast, it will randomly disconnect me extremely often! Sometimes I can’t even make it through a song. I don’t experience this problem with any ot...

  • Visitor
  • Please please please improve the chromecast experience. If I’m playing on any device over wifi with chromecast, it will randomly disconnect me extremely often! Sometimes I can’t even make it through ...
  • 409 Views
  • 0 replies
  • 0 likes
  • Connect
    iOS
  • 409 Views
  • 0 replies
  • 0 likes

[Xbox One] Large playlist scrolling - "Something went wrong"

PlanFreeCountryCanadaDeviceXbox One My Question or IssueWhenever I try to scroll through a long playlist of mine on the Xbox One, it scrolls for around 96 songs before returning a "Something went wrong" error. I can still shuffle the playlist with so...

  • Casual Listener
  • Plan Free Country Canada Device Xbox One   My Question or Issue Whenever I try to scroll through a long playlist of mine on the Xbox One, it scrolls for around 96 songs before returning ...
  • 576 Views
  • 0 replies
  • 0 likes
  • Other
  • 576 Views
  • 0 replies
  • 0 likes

Collaborative Public Playlist

Need help, is it possible to publicate a collaborative playlist but without the editing permission. example : me and my friend are on the same collaborative playlist but i want to make other friends able to see it but not editing, possible ?

  • Visitor
  • Need help,  is it possible to publicate a collaborative playlist but without the editing permission.  example : me and my friend are on the same collaborative playlist but i want to m...
  • Nico
  • Community Legend
  • 641 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 641 Views
  • 1 replies
  • 0 likes

Skipping songs

I have Spotify premium and whenever I play a song (from the search bar) when the song is over it just replays the song it had just played And when i try skipping it just replays the same song over and over If I want a new song I have to go into the a...

  • Casual Listener
  • I have Spotify premium and whenever I play a song (from the search bar) when the song is over it just replays the song it had just played And when i try skipping it just replays the same song over ...
  • Aharona
  • Casual Listener
  • 600 Views
  • 2 replies
  • 0 likes
  • Other
  • 600 Views
  • 2 replies
  • 0 likes

Cannot play Musik on google home mini

My Question or IssueI cannot play music from spotify on my google home minis anymore. It only work on my google home nest. When I try to cast to a google home mini device (or them all as a speaker group) the songs start to shuffle on Spotify, then st...

  • Visitor
  •   My Question or Issue I cannot play music from spotify on my google home minis anymore. It only work on my google home nest. When I try to cast to a google home mini device (or them all as a ...
  • 754 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 754 Views
  • 0 replies
  • 0 likes

BMW iDrive sound quality

PlanPremiumCountryGermanyDeviceiPhone 10s, BMW X5 G05Operating SystemiOS 13.3.1 My Question or IssueI connected my Spotify Premium account with the iDrive OS of my BMW and it's working fine (most of the time). Nonetheless I observe that the sound qua...

  • Visitor
  • Plan Premium Country Germany Device iPhone 10s, BMW X5 G05 Operating System iOS 13.3.1   My Question or Issue I connected my Spotify Premium account with the iDrive OS of my BMW and it...
  • 1418 Views
  • 0 replies
  • 7 likes
  • Other
  • 1418 Views
  • 0 replies
  • 7 likes

I generated Spotify codes and now they give error

Good morning to everybody. I sent this same message by email to 'spotifycodes@spotify.com' but I haven't received a response yet. I hope you can help me. Regards. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...

  • Casual Listener
  • Good morning to everybody.   I sent this same message by email to 'spotifycodes@spotify.com' but I haven't received a response yet. I hope you can help me. Regards.   - - - - - - - - - ...
  • 385 Views
  • 0 replies
  • 0 likes
  • Other
  • 385 Views
  • 0 replies
  • 0 likes

Rattling sounds with Bluetooth headset

PlanPremiumCountryLatvia DeviceXiaomi 4 Prime (Android 6), Lenovo T540p (Windows 10)Headset: Anker Soundcore Life P2Spotify VersionWindows: 1.1.27.472.gf6574b97Andriod: 8.5.2.759 My Question or IssueWhen I listen with Spotify some types of tracks, mo...

  • Newbie
  • Plan Premium Country Latvia   Device Xiaomi 4 Prime (Android 6), Lenovo T540p (Windows 10) Headset: Anker Soundcore Life P2 Spotify Version Windows: 1.1.27.472.gf6574b97 Andriod: ...
  • 519 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 519 Views
  • 0 replies
  • 0 likes

Generé codigos de Spotify y ahora dan error

Buenos días a todos. Escribo este mensaje en español y, si no consigo ayuda en mi idioma, lo transcribo en inglés para intentar obtener más información. Este mismo mensaje lo envie por correo electrónico a 'spotifycodes@spotify.com' pero no he obteni...

  • Casual Listener
  • Buenos días a todos. Escribo este mensaje en español y, si no consigo ayuda en mi idioma, lo transcribo en inglés para intentar obtener más información.   Este mismo mensaje lo envie por corre...
  • 492 Views
  • 0 replies
  • 0 likes
  • Other
  • 492 Views
  • 0 replies
  • 0 likes

Solved!! Beginnings and endings of songs cut off on Amazon Echo Dot

I purchased a few Echo Dots which I connected via miniplug to two separate stereo systems in different rooms. When I play playlists I made, the first two or three seconds and last two or three seconds of every song is abruptly cut off, and there are ...

  • Casual Listener
  •  I purchased a few Echo Dots which I connected via miniplug to two separate stereo systems in different rooms.  When I play playlists I made, the first two or three seconds and last two or ...
  • Nativson
  • Casual Listener
  • 19354 Views
  • 14 replies
  • 5 likes
  • 19354 Views
  • 14 replies
  • 5 likes

Superuser Contribution Spotify Connect Keeps Defaulting to Max Volume

PlanPremiumCountryUSADeviceAndroid, Alexa, Onkyo Reciever My Question or IssueWhen trying to play music from my Spotify account on my Alexa's or Onkyo receiver the volume keeps turning itself to max. This has been happening for about a month. If I us...

  • Newbie
  • Plan Premium Country USA Device Android, Alexa, Onkyo Reciever   My Question or Issue When trying to play music from my Spotify account on my Alexa's or Onkyo receiver the volume keeps t...
  • Intelli32
  • Casual Listener
  • 3260 Views
  • 3 replies
  • 4 likes
  • Connect
    Other
  • 3260 Views
  • 3 replies
  • 4 likes

Superuser Contribution Subaru (Car Brand)

PlanPremiumCountryCanada DeviceSamsung Galaxy S7 My Question or Issue My question/issue is that spotify isn't compatible with the subaru cars, espeically the news one. I have 2015 subaru legacy and if I use spotify the first song I listen to shows up...

  • Newbie
  • Plan Premium Country Canada   Device Samsung Galaxy S7   My Question or Issue  My question/issue is that spotify isn't compatible with the subaru cars, espeically the news...
  • Ivan
  • Spotify Legend
  • 2429 Views
  • 3 replies
  • 2 likes
  • Samsung
  • 2429 Views
  • 3 replies
  • 2 likes