Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

65387 Views

7 replies

4 likes

  • 65387 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

p-squiggles

Visitor

39381 Views

219 replies

20 likes

Other
  • 39381 Views
  • 219 replies
  • 20 likes

Superuser Contribution Xbox Viewer Options

Im glad the videos have come to the xbox, though i felt i would bring my idea to the table. It isnt a big idea to watch the video if im multitasking, or focused on other things. However, ive noticed that when i watch a podcast on the spotify app on m...

Visitor

Im glad the videos have come to the xbox, though i felt i would bring my idea to the table.   It isnt a big idea to watch the video if im multitasking, or focused on other things. However, ive...

Novy

Moderator

1172 Views

1 replies

1 likes

  • 1172 Views
  • 1 replies
  • 1 likes

Superuser Contribution When offline download goes to external storage spotify is running slow since last versions

Device:Samsung Galaxy S10 + Samsung EvoPlus MicroSD 128GB Problem:Like 2 months ago I've been experiencing a very slow and laggy response from my Spotify app. I've tried so many things and finally found what's the problem.Since one of the recent upda...

Casual Listener

Device: Samsung Galaxy S10 + Samsung EvoPlus MicroSD 128GB   Problem: Like 2 months ago I've been experiencing a very slow and laggy response from my Spotify app. I've tried so many things a...

Alex

Spotify Legend

659 Views

1 replies

0 likes

Samsung
  • 659 Views
  • 1 replies
  • 0 likes

[Web Player][Playlists] failed to save playlist changes

I'm currently using the web browser on firefox and for the past couple of days, I've been unable to edit anything about my current playlists (descriptions, titles, cover art). At one point I couldn't add songs to the playlists, but that has since bee...

Newbie

I'm currently using the web browser on firefox and for the past couple of days, I've been unable to edit anything about my current playlists (descriptions, titles, cover art). At one point I couldn't...

455 Views

0 replies

1 likes

Playlists
Web Player
  • 455 Views
  • 0 replies
  • 1 likes

Superuser Contribution Blanks when playing music on the Chromecast from the app

PlanPremiumCountryBelgium DeviceXiaomi redmi node pro 8 tChromecast Also tested on a Iphone 8 and a Google pixel Operating SystemMobile: Android 10 (revision 10 QKQ1.200114.002, security patch : 2021-04-01) with the constructor overlay Miui Global 12...

Regular

Plan Premium Country Belgium   Device Xiaomi redmi node pro 8 t Chromecast   Also tested on a Iphone 8 and a Google pixel   Operating System Mobile: Android 10 (revision 10...

Alex

Spotify Legend

1457 Views

8 replies

0 likes

  • 1457 Views
  • 8 replies
  • 0 likes

Superuser Contribution Web Player for Podcasts missing video

On Crome, Firefox and Safari on MacOS or Windows The Web Player for podcasts (Joe Rogan) is missing the video. Clicking on the video button does nothing other than bring up an empty video player. Audio does play.

Music Fan

On Crome, Firefox and Safari  on MacOS or Windows   The Web Player for podcasts (Joe Rogan) is missing the video.  Clicking on the video button does nothing other than bring up an em...

Angelmarauder

Newbie

8516 Views

43 replies

7 likes

Other
  • 8516 Views
  • 43 replies
  • 7 likes

[Web Player][Developer] Backintracks

Dear Spotify developers, I play e-guitar at home and I'm used to play my favorite songs by playing with backingtracks. There has been a website that has provided a really huge database with tracks where one or more instruments where removed from the ...

Visitor

Dear Spotify developers,  I play e-guitar at home and I'm used to play my favorite songs by playing with backingtracks. There has been a website that has provided a really huge database with tr...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issue trying to like a playlist on the web player

PlanPremiumCountryIsraelDeviceLenovo ThinkPadOperating SystemWindows 10 My Question or IssueWhen trying to like a playlist through the web player, the heart icon lights up for a second, the popup message says that the playlist was saved, but nothing ...

Casual Listener

Plan Premium Country Israel Device Lenovo ThinkPad Operating System Windows 10   My Question or Issue When trying to like a playlist through the web player, the heart icon lights up fo...

Jeremy

Spotify Legend

744 Views

1 replies

1 likes

Other
  • 744 Views
  • 1 replies
  • 1 likes

Screen Protector

I'd like the option to be able to protect the screen surface. Anti glare would maybe work too. I'd definitely be happy with just a clear basic one.

Visitor

I'd like the option to be able to protect the screen surface. Anti glare would maybe work too. I'd definitely be happy with just a clear basic one.

EthanS1

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I want to turn back the old way to share songs on instagram

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

utkugr

Regular

884 Views

2 replies

0 likes

Samsung
  • 884 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hidden songs still play on Sonos

Songs that are marked as Hidden do not play on my iPhone, but when I connect to a Sonos speaker, the Hidden songs still play.This bug makes some of my playlists unplayable, since I like following others playlists and cannot simply remove the songs th...

Visitor

Songs that are marked as Hidden do not play on my iPhone, but when I connect to a Sonos speaker, the Hidden songs still play. This bug makes some of my playlists unplayable, since I like following...

Eni

Moderator

1015 Views

2 replies

3 likes

  • 1015 Views
  • 2 replies
  • 3 likes

Superuser Contribution Player only showing one song, but playing others

PlanPremiumCountryDenmarkDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueMy spotify is super buggySometimes my player gets stuck, showing the same song on screen despite it playing another. It can be stuck there for days on end, and the...

Casual Listener

Plan Premium Country Denmark Device OnePlus 6 Operating System Android 10   My Question or Issue My spotify is super buggy Sometimes my player gets stuck, showing the same song on scr...

Alex

Spotify Legend

630 Views

1 replies

0 likes

Music
Other
  • 630 Views
  • 1 replies
  • 0 likes

Podcast new episode not shown

Hello everyone, I posted a new podcast episode on my podcast today and it is not being displayed on Spotify. All other podcast aggregators are showing the episode correctly, however on Spotify not. In order to try to force Spotify to update the feed,...

Casual Listener

Hello everyone,    I posted a new podcast episode on my podcast today and it is not being displayed on Spotify. All other podcast aggregators are showing the episode correctly, however on...

581 Views

0 replies

0 likes

Discovery & Promo
Podcast Discussion
  • 581 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Web Player] mini/iconified player bug: Pause/Play button, Play not working

Win 10 21H1 (19043.1023), 32GB RAM, Edge Chromium 91.0.864.37 (64bit) I've noticed that when I use mini-player Pause/Play button doesn't work as expected: Pause works, but Play won't work and do nothing.E.g. showing Play button I'm talking about in t...

Casual Listener

Win 10 21H1 (19043.1023), 32GB RAM, Edge Chromium 91.0.864.37 (64bit)   I've noticed that when I use mini-player Pause/Play button doesn't work as expected: Pause works, but Play won't wo...

Eni

Moderator

883 Views

3 replies

0 likes

Other
  • 883 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is there any way to see your total listening hours on Spotify reliably?

Now I've been using Spotify for a good numbers of years now, and I always liked the thought of seeing your total listening hours throughout the account's existence. If there is any way, please tell me! Portallicious

Newbie

Now I've been using Spotify for a good numbers of years now, and I always liked the thought of seeing your total listening hours throughout the account's existence.    If there is any way...

Novy

Moderator

28695 Views

1 replies

9 likes

Other
  • 28695 Views
  • 1 replies
  • 9 likes

Superuser Contribution Partnership Spotify South Africa

Hi All I'm trying to get in contact with somebody who can help contact I repetitive for Spotify in South Africa. My Company is looking to do some business with them and we are struggling to get hold of anybody. Any suggestions of how to contact them?

Newbie

Hi All   I'm trying to get in contact with somebody who can help contact I repetitive for Spotify in South Africa.    My Company is looking to do some business with them and we are...

CarlosE

Spotify Legend

672 Views

1 replies

0 likes

Connect
  • 672 Views
  • 1 replies
  • 0 likes

Superuser Contribution Oembed problems

Hello,I have a problem with oembed.When asking for a url like this:https://open.spotify.com/oembed?url=https://open.spotify.com/playlist/2tfLy11qzGxtvT0RnyjEN9 I get an iframe with a URL similar to this:https://open.spotify.com/embed/playlist-v2/2tfL...

Visitor

Hello, I have a problem with oembed. When asking for a url like this: https://open.spotify.com/oembed?url=https://open.spotify.com/playlist/2tfLy11qzGxtvT0RnyjEN9   I get an iframe with a...

DEFSER

Casual Listener

1404 Views

4 replies

2 likes

Connect
  • 1404 Views
  • 4 replies
  • 2 likes

Superuser Contribution Desktop App not working

PlanPremiumCountryBrazilDeviceAcer LaptopOperating SystemWindows 7 SP1 My Question or IssueFor the past two weeks, my Desktop App has not been functioning correctly. The issue is that when I press the play button, it won't play the song, the app will...

Regular

Plan Premium Country Brazil Device Acer Laptop Operating System Windows 7 SP1   My Question or Issue For the past two weeks, my Desktop App has not been functioning correctly. The issu...

Mihail

Spotify Legend

2143 Views

19 replies

0 likes

Other
  • 2143 Views
  • 19 replies
  • 0 likes

Superuser Contribution Only You

PlanFreeCountryScotland,United KingdomDeviceiPhone XROperating SystemiOS 14.5 My Question or IssueThe only you feature does not work or show up, only the playlist

Visitor

  Plan Free Country Scotland,United Kingdom Device iPhone XR Operating System iOS 14.5   My Question or Issue The only you feature does not work or show up, only the playlist&nbs...

Jeremy

Spotify Legend

454 Views

1 replies

0 likes

Music
Other
  • 454 Views
  • 1 replies
  • 0 likes

Superuser Contribution First song in playlists not playing (or album singles)

PlanPremiumCountryUSADeviceTesla My Question or IssueThis has happened on a few different playlists. Attached is a video from my "liked songs" playlist, but it also has happened in "release radar". Occasionally, the first song will not play and it au...

Roadie

Plan Premium Country USA Device Tesla   My Question or Issue This has happened on a few different playlists. Attached is a video from my "liked songs" playlist, but it also has happened ...

Jeremy

Spotify Legend

4503 Views

16 replies

0 likes

Connect
Other
  • 4503 Views
  • 16 replies
  • 0 likes

Superuser Contribution Spotify Homepage customization/ remove podcasts

I never listen to podcasts on spotify, as I find them a waste of time (personal preference, other opinions may vary).I might get a link from someone to listen to a bit ,but that does not mean I want to continue it, listen to similar ones or anything ...

Visitor

I never listen to podcasts on spotify, as I find them a waste of time (personal preference, other opinions may vary). I might get a link from someone to listen to a bit ,but that does not mean I wa...

dr3wpnu1z

Newbie

2621 Views

8 replies

33 likes

App & Features
Podcast Discussion
  • 2621 Views
  • 8 replies
  • 33 likes