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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1642 Views
  • 16 replies
  • 6 likes
  • Other
  • 1642 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17606 Views
  • 8 replies
  • 1 likes
  • Other
  • 17606 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify streaming garbage audio artifacts through Chromecast Audio

Starting at ~13:05 PST today, Spotify's stream service to my Chromecast Audio devices started emitting a bizarre audible artifact when Spotify playback is paused, and between tracks when playing albums or playlists. The artifact is a knocking sound o...

  • Music Fan
  • Starting at ~13:05 PST today, Spotify's stream service to my Chromecast Audio devices started emitting a bizarre audible artifact when Spotify playback is paused, and between tracks when playing albu...
  • Katerina
  • Spotify Legend
  • 1060 Views
  • 6 replies
  • 2 likes
  • 1060 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution Artist pages missing on webplayer

PlanPremiumCountryCroatiaDeviceHP Probook G4 (IMHO not influencing the issue)Operating SystemWindows 10, Webplayer (tried Chrome and FF) My Question or Issuee.g. Antonín Dvorak's page, Antonio Vivaldi's page, J. S. Bach's page... are missing on webpl...

  • Casual Listener
  • Plan Premium Country Croatia Device HP Probook G4 (IMHO not influencing the issue) Operating System Windows 10, Webplayer (tried Chrome and FF)   My Question or Issue e.g. Antonín Dvor...
  • Elena
  • Moderator
  • 526 Views
  • 3 replies
  • 0 likes
  • Other
  • 526 Views
  • 3 replies
  • 0 likes

Superuser Contribution Modified Content and Unskippable Ads

PlanPremiumCountryUSA DeviceAll My Question or IssuePer section 8 "Rights you grant us" of the Spotify Terms and Conditions of Use:"Some Content licensed by, provided to, created by or otherwise made available by Spotify (e.g. podcasts) may contain a...

  • Regular
  • Plan Premium Country USA   Device All   My Question or Issue Per section 8 "Rights you grant us" of the Spotify Terms and Conditions of Use: "Some Content licensed by, provid...
  • Cyphadrus
  • Regular
  • 1886 Views
  • 4 replies
  • 0 likes
  • Other
  • 1886 Views
  • 4 replies
  • 0 likes

Superuser Contribution Support for the Huawei AI Cube

CountryUnited KingdomDeviceHuawei AI CubeOperating SystemAmazon AlexaMy Question or IssueAs I currently understand it there is no support for playing Spotify through the Huawei AI Cube, which contains Amazon Alexa. Is there any intention for this to ...

  • Visitor
  • Country United Kingdom Device Huawei AI Cube Operating System Amazon Alexa My Question or Issue As I currently understand it there is no support for playing Spotify through the Huawei AI Cube...
  • cc00ffee
  • Newbie
  • 11336 Views
  • 9 replies
  • 10 likes
  • Other
  • 11336 Views
  • 9 replies
  • 10 likes

Superuser Contribution Shuffle only downloaded songs

PlanPremiumCountryPolandDeviceOneplus 5TOperating SystemAndroid My Question or IssueSince not so long ago whenever I filter only downloaded songs in the songs menu, and hit shuffle play, it plays all my liked songs, including the ones I don't have do...

  • Casual Listener
  • Plan Premium Country Poland Device Oneplus 5T Operating System Android   My Question or Issue Since not so long ago whenever I filter only downloaded songs in the songs menu, and hit s...
  • outglot
  • Casual Listener
  • 502 Views
  • 2 replies
  • 1 likes
  • music
  • 502 Views
  • 2 replies
  • 1 likes

Spotify ceased to function on Onkyo CR-N755 receiver

Since this weekend I realised I could not log-in to Spotify anymore on my Onkyo receiver. Initially I thought I had entered the wrong password. However, after online research I found out that Spotify has ceased to function on some older Onkyo product...

  • Casual Listener
  • Since this weekend I realised I could not log-in to Spotify anymore on my Onkyo receiver. Initially I thought I had entered the wrong password. However, after online research I found out that Spotify...
  • s0r1n
  • Casual Listener
  • 5910 Views
  • 16 replies
  • 3 likes
  • Onkyo
  • 5910 Views
  • 16 replies
  • 3 likes

Superuser Contribution "Marked as Good Idea" -- Status Updates? | Dislike/Thumbs Down Feature

PlanPremiumCountryUKDeviceAll/anyOperating SystemAll/anyMy Question or IssueFirstly, in general, for ideas marked as 'Good Idea(s)' by the Admins or whatever powers-that-be, is there any way to get a status update on how that is progressing to implem...

  • Casual Listener
  • Plan Premium Country UK Device All/any Operating System All/any My Question or Issue Firstly, in general, for ideas marked as 'Good Idea(s)' by the Admins or whatever powers-that-be, is ther...
  • Alex
  • Spotify Legend
  • 1179 Views
  • 9 replies
  • 5 likes
  • algorithm
    Good idea
    idea
    marked as good idea
    Recommendations
    restored features
  • 1179 Views
  • 9 replies
  • 5 likes

Superuser Contribution Spotify on Majority Fitzwilliam DAB Radio

PlanPremiumCountryUKDeviceMajority Fitzwilliam DAB & Internet Radio Tuner My Question or IssueI have a Majority Fitzwilliam DAB & Internet Tuner.Aside from being a DAB radio it will allow access to Internet Radio and will play from s USB Memory Stick...

  • Visitor
  • Plan Premium Country UK Device Majority Fitzwilliam DAB & Internet Radio Tuner   My Question or Issue I have a Majority Fitzwilliam DAB & Internet Tuner. Aside from being a DAB ...
  • Mihail
  • Spotify Legend
  • 1226 Views
  • 1 replies
  • 0 likes
  • Other
  • 1226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see podcast in Australia region

PlanPremiumCountryAustraliaDeviceAll devices (specifically tested with web player, Windows 10 and Pixel 4a)Operating SystemAndroid and Windows 10 My Question or IssueI'm trying to migrate to using Spotify for my podcasts, and all but 1 of the ones I ...

  • Visitor
  • Plan Premium Country Australia Device All devices (specifically tested with web player, Windows 10 and Pixel 4a) Operating System Android and Windows 10   My Question or Issue I'm tryi...
  • Ivan
  • Spotify Legend
  • 668 Views
  • 1 replies
  • 0 likes
  • Other
  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connection problems to Onkyo amp via wifi

My partner and I have a Spotify duo account. While I can generally easily stream music from Spotify to our Onkyo amp over wifi, my partner can connect sometimes but then her phone and computer simply stop "seeing" the amp anymore, it stops appearing ...

  • Casual Listener
  • My partner and I have a Spotify duo account. While I can generally easily stream music from Spotify to our Onkyo amp over wifi, my partner can connect sometimes but then her phone and computer simply...
  • aiemdavalrus
  • Music Fan
  • 1406 Views
  • 7 replies
  • 0 likes
  • Connect
    Onkyo
  • 1406 Views
  • 7 replies
  • 0 likes

Superuser Contribution How is 'Where People Listen' calculated?

My Question or IssueHello everyone,I was curious about how the 'where people listen' section of an artist page is calculated.Is it referring to the accumulated total or is it a statistic of the month kind of thing? Many thanks in advance!

  • Visitor
  • My Question or Issue Hello everyone, I was curious about how the 'where people listen' section of an artist page is calculated. Is it referring to the accumulated total or is it a statistic of the...
  • Ivan
  • Spotify Legend
  • 1187 Views
  • 1 replies
  • 0 likes
  • Other
  • 1187 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove device

PlanPremiumCountry Philippines DeviceiPhone 6s+, MacBook ProOperating SystemiOS 10, OS Catalina My Question or IssueHow do you remove a device from your Spotify account that you never connected with in the first place? It seems I'm also getting rando...

  • Casual Listener
  • Plan Premium Country Philippines   Device iPhone 6s+, MacBook Pro Operating System iOS 10, OS Catalina   My Question or Issue How do you remove a device from your Spotify account ...
  • Elena
  • Moderator
  • 4223 Views
  • 4 replies
  • 0 likes
  • Connect
  • 4223 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Code for custom Playlist

Hi! I have a question regarding Spotify Codes!! I had this nice idea of doing a playlist of songs and printing the code of the aforementioned playlist on t shirts and selling them.My only setback thought is if this breaks or violates any spotify copy...

  • Visitor
  • Hi! I have a question regarding Spotify Codes!!   I had this nice idea of doing a playlist of songs and printing the code of the aforementioned playlist on t shirts and selling them. My only ...
  • Mihail
  • Spotify Legend
  • 1988 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 1988 Views
  • 3 replies
  • 0 likes

REMOVING SONGS

PlanFREECountryUNITED STATESDeviceCHROMEBOOKOperating SystemCHROME My Question or IssueI am having some problems when it comes to trying to remove a song or unfollow certain playlists. I have deleted Spotify and reinstalled multiple times to see if i...

  • Newbie
  • Plan FREE Country UNITED STATES Device CHROMEBOOK Operating System CHROME   My Question or Issue I am having some problems when it comes to trying to remove a song or unfollow certain ...
  • 311 Views
  • 0 replies
  • 1 likes
  • Other
  • 311 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Podcasts] Black Lives Matter

I find it great that Spotify has created a Black Lives Matter playlist and is promoting the Black Lives Matter community. I was however thinking how Spotify could take it a step further, by not only giving us music, but also supplying a selection of ...

  • Casual Listener
  • I find it great that Spotify has created a Black Lives Matter playlist and is promoting the Black Lives Matter community. I was however thinking how Spotify could take it a step further, by not only ...
  • elefunks
  • Newbie
  • 3046 Views
  • 9 replies
  • 6 likes
  • Podcasts
  • 3046 Views
  • 9 replies
  • 6 likes

Can not use the I watch with the Airpods

I just bought my IWatch and my Airpod pros - I went to play Spotify from my watch to my Airpods and it won't work!!! The whole reason I got them is so I would not have to carry my phone when I run. Will you please help me get this resolved?

  • Visitor
  •  I just bought my IWatch and my Airpod pros - I went to play Spotify from my watch to my Airpods and it won't work!!! The  whole reason I got them is so I would not have to carry my phone...
  • diso123wolf1
  • Visitor
  • 777 Views
  • 2 replies
  • 0 likes
  • Other
  • 777 Views
  • 2 replies
  • 0 likes

How exactly do I submit a new idea in Idea Exchange?

I've been around in circles trying to figure it out (links to the Idea Exchange lead to other posts that lead back to the Idea Exchange that lead nowhere) and the best I can come up with, according to the other "Where exactly can I post new ideas?" t...

Screen Shot 2020-09-21 at 1.54.32 AM.png
  • Visitor
  • I've been around in circles trying to figure it out (links to the Idea Exchange lead to other posts that lead back to the Idea Exchange that lead nowhere) and the best I can come up with, according t...
  • Emilia_8
  • Community Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • Other
  • 403 Views
  • 1 replies
  • 0 likes

"Watch this short ad for 30 minutes of ad-free music" plays ads within the 30-minue time.

PlanFreeCountryUnited StatesDeviceiPhone 7 and iPhone XS MaxOperating SystemiOS 12-14 My Question or IssueWhen I watch the few ads to get 30 minutes of ad-free music, it typically plays no ads for around 5-10 minutes before it just starts playing ads...

  • Visitor
  •   Plan Free Country United States Device iPhone 7 and iPhone XS Max Operating System iOS 12-14   My Question or Issue When I watch the few ads to get 30 minutes of ad-free music,...
  • 568 Views
  • 0 replies
  • 3 likes
  • music
  • 568 Views
  • 0 replies
  • 3 likes

Superuser Contribution Need to restore eliminated playlist long time ago

I would like to restore a playlist that I deleted a long time ago, now I have it again but I cannot restore or download it PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • I would like to restore a playlist that I deleted a long time ago, now I have it again but I cannot restore or download it   Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9...
  • Alex
  • Spotify Legend
  • 2313 Views
  • 3 replies
  • 1 likes
  • Other
  • 2313 Views
  • 3 replies
  • 1 likes

Can not log in on PS4

It is impossible to log in on PS4 with russian accountPlanPremiumCountryRussiaDevicePlayStation4My Question or IssueDo you have plans to fix it?

  • Visitor
  • It is impossible to log in on PS4 with russian account Plan Premium Country Russia Device PlayStation4 My Question or Issue Do you have plans to fix it?
  • 284 Views
  • 0 replies
  • 0 likes
  • 284 Views
  • 0 replies
  • 0 likes