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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10092 Views
  • 72 replies
  • 9 likes
  • Other
  • 10092 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20006 Views
  • 9 replies
  • 2 likes
  • Other
  • 20006 Views
  • 9 replies
  • 2 likes

Superuser Contribution Multiple Songs Duplicated in Your Daily Drive Playlist

PlanPremiumCountryUSADeviceComputer, Mobile PhoneOperating SystemWindows 7, Android Oreo My Question or IssueAt least four tracks have been duplicated on the latest generation of my 'Your Daily Drive' playlist. When a duplicate is being played, the W...

  • Regular
  • Plan Premium Country USA Device Computer, Mobile Phone Operating System Windows 7, Android Oreo   My Question or Issue At least four tracks have been duplicated on the latest gene...
  • Alex
  • Spotify Legend
  • 1041 Views
  • 5 replies
  • 1 likes
  • Other
  • 1041 Views
  • 5 replies
  • 1 likes

Text barely visible for embedded podcast with white image

Hi, I would like to raise certain issue for the dynamic background color for embedded podcast.I know the background color is dependent on the image for the podcast.Currently there is one podcast with white image, then the embedded podcast becomes whi...

  • Regular
  • Hi,   I would like to raise certain issue for the dynamic background color for embedded podcast. I know the background color is dependent on the image for the podcast. Currently there is one...
  • tommy9690
  • Regular
  • 693 Views
  • 3 replies
  • 0 likes
  • 693 Views
  • 3 replies
  • 0 likes

App issues playing on google device

Hello, I'm having app issues when playing music via my Google home device. When I pair to the device the app jumps the minutes back to the start but continues to play the song. Also when I try skip the track is skips on the device but then shows its ...

  • Casual Listener
  • Hello,   I'm having app issues when playing music via my Google home device. When I pair to the device the app jumps the minutes back to the start but continues to play the song. Also when I t...
  • Mrfingerling
  • Casual Listener
  • 855 Views
  • 6 replies
  • 0 likes
  • Social & Random
  • 855 Views
  • 6 replies
  • 0 likes

Group Session - Stop code expiring

Premium PlanUnited Kingdom DeviceiPhone / Alexa In our shared office we're using the very useful Group Session on a specific account used only for the office, playing through the office Alexa. An iPhone is used to set up the Group Session and the Spo...

  • Newbie
  • Premium Plan United Kingdom   Device iPhone / Alexa   In our shared office we're using the very useful Group Session on a specific account used only for the office, playing through th...
  • bitmorse
  • Visitor
  • 2706 Views
  • 1 replies
  • 12 likes
  • Other
  • 2706 Views
  • 1 replies
  • 12 likes

Superuser Contribution [Playlists] Is there any way to recover previous versions of a playlist?

My favorite playlist is Soft Pop Hits. It's like the person who made shared all my favorite songs. But yesterday, it was updated and looks completely different. That playlist was my life Can I get the April 12, 2019 version of Soft Pop Hits back? Tha...

  • Newbie
  • My favorite playlist is Soft Pop Hits. It's like the person who made shared all my favorite songs. But yesterday, it was updated and looks completely different. That playlist was my life 😞 Can I get...
  • Brookem81
  • Visitor
  • 3956 Views
  • 5 replies
  • 0 likes
  • music
  • 3956 Views
  • 5 replies
  • 0 likes

Solved!! [WM 6.5] HTC HD2 (Windows mobile 6.5) not able to download app - Marketplace has closed for WM6

m.spotify.com refer to Marketplace, but I'm not able to get it anylonger. Plz change http://m.spotify.com to manual download !!!

  • Newbie
  • m.spotify.com refer to Marketplace, but I'm not able to get it anylonger. Plz change http://m.spotify.com to manual download !!!
  • Flibberfire
  • Casual Listener
  • 14393 Views
  • 22 replies
  • 1 likes
  • 14393 Views
  • 22 replies
  • 1 likes

Superuser Contribution Issues with Spotify Connect volume synchronization on Samsung soundbar

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 / Samsung Galaxy S20 / Samsung HW-Q80R SoundbarOperating SystemAndroid 8.0.0 / Android 10 My Question or IssueHello, I would like to use Spotify connect on my soundbar which is my main sound system at ...

  • Regular
  • Plan Premium Country Germany Device Samsung Galaxy S7 / Samsung Galaxy S20 / Samsung HW-Q80R Soundbar Operating System Android 8.0.0 / Android 10   My Question or Issue Hello, I would ...
  • CarlosE
  • Moderator
  • 2543 Views
  • 7 replies
  • 1 likes
  • Connect
    music
    Samsung
  • 2543 Views
  • 7 replies
  • 1 likes

Superuser Contribution [PC] Stuck on "Redirecting to browser to complete login" loop.

PlanFree/Premium Operating SystemWindows 10 My Question or IssueSpotify for Windows 10 was working fine since installing it last month until today when I opened it and was prompted to log in. I clicked the "Log In" button, got directed to my browser,...

  • Newbie
  • Plan Free/Premium   Operating System Windows 10   My Question or Issue Spotify for Windows 10 was working fine since installing it last month until today when I opened it and was pro...
  • CarlosE
  • Moderator
  • 1294 Views
  • 1 replies
  • 1 likes
  • Other
  • 1294 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problems switching from Phone to PC and other way around

PlanPremiumCountryLatviaDevicePC, Phone (Spotify app)Operating SystemWindows 10, Android 9 My Question or IssueAfter long sessions of listening, when I switch from Phone to PC, then it always shows, that song is not playable and I am unable to contin...

  • Casual Listener
  • Plan Premium Country Latvia Device PC, Phone (Spotify app) Operating System Windows 10, Android 9   My Question or Issue After long sessions of listening, when I switch from Phone to P...
  • Jeremy
  • Spotify Legend
  • 754 Views
  • 1 replies
  • 0 likes
  • Other
  • 754 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs don't show up on Tesla

PlanPremiumCountryUSAOperating SystemiOS, MacOS, Tesla My Question or IssueLiked songs do not readily show up under "Liked Songs" on my Tesla. Sometimes they show up after a few days, but often I need to completely log out and back in for them to pop...

  • Roadie
  • Plan Premium Country USA Operating System iOS, MacOS, Tesla   My Question or Issue Liked songs do not readily show up under "Liked Songs" on my Tesla. Sometimes they show up after a few ...
  • Jeremy
  • Spotify Legend
  • 1859 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 1859 Views
  • 1 replies
  • 0 likes

[Your Library] Shuffle Liked songs on sonos

Currently liked songs are not able to shuffle through Sonos or any other streaming speaker. I want to be able to play all of my music through my speakers on sonos. Please fix this ASAP. I have contacted support many time regarding this issue without ...

  • Casual Listener
  • Currently liked songs are not able to shuffle through Sonos or any other streaming speaker. I want to be able to play all of my music through my speakers on sonos. Please fix this ASAP. I have contac...
  • 386 Views
  • 0 replies
  • 1 likes
  • Your Library
  • 386 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Web Player] Will not load liked songs

PlanFreeCountryUnited StatesDevicePC Browser (Firefox, Microsoft EdgeOperating SystemWindows 10 My Question or IssueWhen I click the link to view my liked songs on the web player, the page says "Couldn't find that playlist. Search for something else?...

  • Casual Listener
  • Plan Free Country United States Device PC Browser (Firefox, Microsoft Edge Operating System Windows 10   My Question or Issue When I click the link to view my liked songs on the web pl...
  • Elena
  • Moderator
  • 950 Views
  • 7 replies
  • 0 likes
  • Other
  • 950 Views
  • 7 replies
  • 0 likes

Bring back previous version of Home tab

Not really an idea, but the last update changed the functionality of the Home tab and I REALLY don't like it. I preferred the carousels with suggested music, recently played, top playlists and collections, etc. Now there is only a single option under...

  • Visitor
  • Not really an idea, but the last update changed the functionality of the Home tab and I REALLY don't like it. I preferred the carousels with suggested music, recently played, top playlists and collec...
  • 191 Views
  • 0 replies
  • 1 likes
  • 191 Views
  • 0 replies
  • 1 likes

Giftcard PIN code is Unreadable

Plan: Premium, 12MonthsCountry: CanadaDevice: I Phone XR My Question or IssueI have just bought a 12 month gift card for Spotify premium and the gift cards back pin got scratched and became unreadable for the first half of the PIN. I need assistance ...

  • Newbie
  • Plan: Premium, 12Months Country: Canada Device: I Phone XR   My Question or Issue I have just bought a 12 month gift card for Spotify premium and the gift cards back pin got scratched and b...
  • AdamDamon
  • Spotify Star
  • 1013 Views
  • 1 replies
  • 0 likes
  • Other
  • 1013 Views
  • 1 replies
  • 0 likes

Superuser Contribution What quality does Spotify store their music in?

I was wondering what is the maximum quality Spotify can provide, is it like FLAC or CD quality? Can it be as high as DSD? And what are the ways Spotify get their music? Righ off recording studios?

  • Newbie
  • I was wondering what is the maximum quality Spotify can provide, is it like FLAC or CD quality? Can it be as high as DSD? And what are the ways Spotify get their music? Righ off recording studios?
  • Novy
  • Moderator
  • 412 Views
  • 1 replies
  • 0 likes
  • music
  • 412 Views
  • 1 replies
  • 0 likes

Spotify can't connect to Kenwood

I can't connect my Spotify (V. 8.6.18.720) on my Huawei P20 Pro to my Kenwood DDX4018. On the Kenwood Display appears "Connect... I have the issue since 1.5 year. Did you have a solution?

  • Visitor
  • I can't connect my Spotify (V. 8.6.18.720) on my Huawei P20 Pro to my Kenwood DDX4018.   On the Kenwood Display appears "Connect...   I have the issue since 1.5 year.   Did you h...
  • 672 Views
  • 0 replies
  • 0 likes
  • 672 Views
  • 0 replies
  • 0 likes

Playback bar stuck when casting

PlanPremium CountryUK DeviceGoogle Pixel 4 XL Operating SystemAndroid (latest version) My Question or Issue When casting through Spotify Connect or the standard cast API, the timebar (where you can select a position in a song) and the timestamp remai...

  • Casual Listener
  • Plan Premium   Country UK   Device Google Pixel 4 XL   Operating System Android (latest version)   My Question or Issue  When casting through Spotify Connect or ...
  • AdamDamon
  • Spotify Star
  • 514 Views
  • 1 replies
  • 0 likes
  • Connect
  • 514 Views
  • 1 replies
  • 0 likes

Liked songs not shuffling on Sonos

Whenever I try to shuffle songs while streaming to Sonos or any other streaming speaker, nothing happens. No songs play ever. I can play albums and all my other playlists and everything else except my liked songs. I have contacted support for way too...

  • Casual Listener
  • Whenever I try to shuffle songs while streaming to Sonos or any other streaming speaker, nothing happens. No songs play ever. I can play albums and all my other playlists and everything else except m...
  • 577 Views
  • 0 replies
  • 0 likes
  • Liked Songs Playlist
    Please Fix This
  • 577 Views
  • 0 replies
  • 0 likes

Superuser Contribution group listening skipping songs

PlanPremiumCountryUSADeviceiPhone SE (2020)Operating SystemiOS 14.4.2 My Question or Issuein a listening session whenever a listener queues or plays a song it will suddenly skip mid song and go back to what the person who made the party was listening...

  • Casual Listener
  • Plan Premium Country USA Device iPhone SE (2020) Operating System iOS 14.4.2   My Question or Issue in a listening session whenever a listener queues or plays a song it will suddenly s...
  • Ver
  • Spotify Legend
  • 492 Views
  • 3 replies
  • 1 likes
  • music
    Other
  • 492 Views
  • 3 replies
  • 1 likes