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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

41829 Views

7 replies

2 likes

  • 41829 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

jror2011

Visitor

34265 Views

183 replies

16 likes

Other
  • 34265 Views
  • 183 replies
  • 16 likes

Superuser Contribution XML format for spotify podcast

HelloWe are new and we are trying to create a podcast.We have our own servers with the audios.We want to create the XML to incorporate them into Spoty.We have not found any example of a file that we must build.Can someone help us? With a working XML ...

Casual Listener

Hello We are new and we are trying to create a podcast. We have our own servers with the audios. We want to create the XML to incorporate them into Spoty. We have not found any example of a file ...

Alex

Spotify Legend

4051 Views

3 replies

0 likes

Other
  • 4051 Views
  • 3 replies
  • 0 likes

Problem with Spotify Connect

Hello! I share wifi with my neighbor and whenever I open spotify I have the option to connect to their devices. How do I solve this? Is there any way to discard their devices? Thanks. Edit: And shouldn't spotify connect relate to accounts? Why wifi? ...

Casual Listener

Hello! I share wifi with my neighbor and whenever I open spotify I have the option to connect to their devices. How do I solve this? Is there any way to discard their devices? Thanks.   Edit...

266 Views

0 replies

0 likes

Connect
  • 266 Views
  • 0 replies
  • 0 likes

[Mobile][Search] Search engine problems

The Spotify search engine really falls short of the rest of the app. Sometimes a song that is on Spotify doesn’t show up at all. For instance, “Believe” by Bruno Mali kid wouldn’t show up at all when I typed Believe. Not one of the results showed was...

Visitor

The Spotify search engine really falls short of the rest of the app. Sometimes a song that is on Spotify doesn’t show up at all. For instance, “Believe” by Bruno Mali kid wouldn’t show up at all when...

359 Views

0 replies

0 likes

Mobile
Search
  • 359 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Other] Make this pages submission work with Safari

When clicking next after typing in the idea subject, the next page just tries to load endlessly repeating. Safari Big Sur 11.6... Had install and use Chrome. Site should be CROSS BROWSER and tested as such. Or at least clear alerting saying which bro...

Casual Listener

When clicking next after typing in the idea subject, the next page just tries to load endlessly repeating. Safari Big Sur 11.6... Had install and use Chrome. Site should be CROSS BROWSER and tested a...

MafeG

Spotify Legend

208 Views

1 replies

0 likes

Other
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Sonos assistant Google, Tesla,... ,][Other] Multiple sessions for Spotify duo and family

Currently, Spotify only allows one session at a time per account, even with duo (2 accounts bundled) or family (6 accounts bundled) subscriptions. In order to take full advantage of Spotify's integration, the number of simultaneous sessions should ma...

Music Fan

Currently, Spotify only allows one session at a time per account, even with duo (2 accounts bundled) or family (6 accounts bundled) subscriptions.    In order to take full advantage of Sp...

Wattokp

Music Fan

1086 Views

2 replies

2 likes

...
assistant Google
Other
Tesla
  • 1086 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Other] Filter Add-on: "Played", "Not Played"

Good day Spotify! I had a suggestion for you guys! Can you add a filter option, "PLAYED","NOT PLAYED". It would be a game changer when listening to Podcasts!. It is pretty troublesome to open my phone and manually skip the episodes that I have heard ...

Visitor

Good day Spotify!   I had a suggestion for you guys! Can you add a filter option, "PLAYED","NOT PLAYED".    It would be a game changer when listening to Podcasts!. It is pretty tro...

CarlosE

Spotify Legend

343 Views

1 replies

0 likes

Other
  • 343 Views
  • 1 replies
  • 0 likes

INVASIVE POP UPS ON PREMIUM

Hey, I know Spotify knows about this and aren't doing anything about it on purpose. We don't pay you extra money to continue getting invasive pop ups you CAN'T TURN OFF!!!! WHY???? WHY????????? ABSOLUTELY INSANE!!!!! EVERY SINGLE DAY, ANOTHER POP UP ...

Music Fan

Hey, I know Spotify knows about this and aren't doing anything about it on purpose.   We don't pay you extra money to continue getting invasive pop ups you CAN'T TURN OFF!!!!   WHY?...

402 Views

0 replies

1 likes

Other
  • 402 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't play the private playlist that i followed

Hey, i'm trying to listen a private playlist that i followed but it doesn't even open on win10 app. I tried on mobile app too. It says it is private list and doesn't play again. What should i do

Newbie

Hey, i'm trying to listen a private playlist that i followed but it doesn't even open on win10 app. I tried on mobile app too. It says it is private list and doesn't play again. What should i do

CarlosE

Spotify Legend

1130 Views

1 replies

0 likes

Other
  • 1130 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Other] Localize Spotify to Ukrainian fully - localize all clients and all your services

Spotify was launched in Ukraine some time ago.Yet the service itself was not localized properly before entering the region.Clearly, Spotify was introduced in Ukraine as a part of introducing it in Russia, but this is a poor excuse.A blind man would s...

Newbie

Spotify was launched in Ukraine some time ago. Yet the service itself was not localized properly before entering the region. Clearly, Spotify was introduced in Ukraine as a part of introducing it...

Kiril

Moderator

3089 Views

4 replies

27 likes

Other
  • 3089 Views
  • 4 replies
  • 27 likes

Superuser Contribution Spotify does not connect to HEOS

PlanPremium (Family)CountrySwitzerlandDeviceiPhone 11 ProOperating SystemiOS 14.8My Question or IssueSince a few weeks not I have issues to play Spotify on my HEOS system. I already restarted everything, even did a hard reset of the HEOS. I also trie...

Regular

Plan Premium (Family) Country Switzerland Device iPhone 11 Pro Operating System iOS 14.8 My Question or Issue Since a few weeks not I have issues to play Spotify on my HEOS system. I already...

CarlosE

Spotify Legend

3794 Views

7 replies

0 likes

Denon
  • 3794 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Web Player][Podcasts] Spotify on TV

This is a very simple idea with I hope a simple solution lol I would assume since we do live in an era where fast streaming without lagging should be at everyone’s disposal so please Spotify can you guys fix the streaming resolution when it comes to ...

Visitor

This is a very simple idea with I hope a simple solution lol I would assume since we do live in an era where fast streaming without lagging should be at everyone’s disposal so please Spotify can you ...

Mihail

Spotify Legend

407 Views

1 replies

0 likes

Podcasts
Web Player
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Show "Now Playing" in PowerPoint

is there a way to have what is "now playing" showing up within other computer programs. For example, to have a slide in PPT with the current song which is playing?

Newbie

is there a way to have what is "now playing" showing up within other computer programs. For example, to have a slide in PPT with the current song which is playing? 

MafeG

Spotify Legend

870 Views

1 replies

0 likes

Other
  • 870 Views
  • 1 replies
  • 0 likes

I accidentally hid a song

I accidentally hid a song on a radio Spotify was playing and I don’t know what the song is so I’m not sure what to do to put it back on the radio. Can anyone offer any help/ advice

Newbie

I accidentally hid a song on a radio Spotify was playing and I don’t know what the song is so I’m not sure what to do to put it back on the radio. Can anyone offer any help/ advice 

605 Views

0 replies

1 likes

Other
  • 605 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Desktop][Other] How to block an artist?

The solution to click the "three dots" under the Artist's page and choose to block them doesn't seem to exist (at least on the desktop App). How do we do this?

Visitor

The solution to click the "three dots" under the Artist's page and choose to block them doesn't seem to exist (at least on the desktop App). How do we do this?  

MafeG

Spotify Legend

518 Views

1 replies

0 likes

Desktop
Other
  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify between Devices

PlanPremiumDeviceiPhone/HP LaptopMy Question or IssueI've recently noticed an issue where my Spotify on both my laptop and my iPhone keep connecting to each other. I'll be listening to music on my laptop and Spotify will be closed on my phone, but wh...

Newbie

Plan Premium Device iPhone/HP Laptop My Question or Issue I've recently noticed an issue where my Spotify on both my laptop and my iPhone keep connecting to each other.  I'll be listening t...

Ver

Spotify Legend

376 Views

1 replies

0 likes

Music
  • 376 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify does not work with Voice Assistant on Facebook Portal

I can't get this Facebook Portal to use the voice assistant with SpotifyThis is a video showing the problem: https://youtu.be/L4cjuLqnd2oI've tried uninstalling and reinstalling Spotify, restarting and unplugging the device, resetting the device, and...

Newbie

I can't get this Facebook Portal to use the voice assistant with Spotify This is a video showing the problem: https://youtu.be/L4cjuLqnd2o I've tried uninstalling and reinstalling Spotify, res...

Eni

Moderator

1764 Views

1 replies

0 likes

Connect
Other
  • 1764 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcas sleep timer

for the love of god, fix the issue of the sleep timer, it doesn’t work when you are trying to use it on a speaker and some of us wanna hear our podcast at night, thank you very much, meIm serious xx

Visitor

for the love of god, fix the issue of the sleep timer, it doesn’t work when you are trying to use it on a speaker and some of us wanna hear our podcast at night, thank you very much, me Im serious xx

Jeremy

Spotify Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Finding a podcast

I'm trying to find this podcast and I can't seem to find it on the Spotify app. I was using another app for listening to podcasts and that one was able to find this. Here are the details:https://play.acast.com/s/theres-a-column-for-that/s1e21-carolin...

Newbie

I'm trying to find this podcast and I can't seem to find it on the Spotify app. I was using another app for listening to podcasts and that one was able to find this. Here are the details: https://pl...

Alex

Spotify Legend

705 Views

1 replies

0 likes

Other
  • 705 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Homepage customization/ remove podcasts

I never listen to podcasts on spotify, as I find them a waste of time (personal preference, other opinions may vary).I might get a link from someone to listen to a bit ,but that does not mean I want to continue it, listen to similar ones or anything ...

Visitor

I never listen to podcasts on spotify, as I find them a waste of time (personal preference, other opinions may vary). I might get a link from someone to listen to a bit ,but that does not mean I wa...

dr3wpnu1z

Newbie

2510 Views

8 replies

33 likes

App & Features
Podcast Discussion
  • 2510 Views
  • 8 replies
  • 33 likes

Superuser Contribution [Android][Other] Recent updates killed Car Android head units

My car has a 7" horizontal display Head unit.Since the new updates, I am no longer able to open the music player, to access the main player page (with the function buttons, shuffle etc)This means it's now permenantly stuck on shuffle, no ability to s...

Newbie

My car has a 7" horizontal display Head unit. Since the new updates, I am no longer able to open the music player, to access the main player page (with the function buttons, shuffle etc) This means...

MafeG

Spotify Legend

391 Views

1 replies

0 likes

Android
Other
  • 391 Views
  • 1 replies
  • 0 likes