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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61212 Views

7 replies

4 likes

  • 61212 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

lilbearks

Visitor

38509 Views

215 replies

19 likes

Other
  • 38509 Views
  • 215 replies
  • 19 likes

Solved!! Will my playlist still be available to others if I unsubscribe to premium?

I've got a book coming out this summer from a major publisher, and I'm planning to create a playlist to share with my readers as bonus content. I'd give them the Spotify link along with a bookmark and temporary tattoo. I have a question though: If I ...

Casual Listener

I've got a book coming out this summer from a major publisher, and I'm planning to create a playlist to share with my readers as bonus content. I'd give them the Spotify link along with a bookmark an...

Emilia_8

Community Legend

1918 Views

4 replies

1 likes

Music
  • 1918 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playing a song from "search in playlist" only plays songs that show up on the search

Long title, I know, but this issue Is quite annoying. When using "search in playlist" or "filter" to look for a specific song, lets say a song that has the word "hey" in it, you get a reduced list of only the songs that have "hey" in them, lets say t...

Casual Listener

Long title, I know, but this issue Is quite annoying.    When using "search in playlist" or "filter" to look for a specific song, lets say a song that has the word "hey" in it, you get a ...

PandaMane

Newbie

9125 Views

18 replies

12 likes

  • 9125 Views
  • 18 replies
  • 12 likes

Solved!! Internship With Spotify

Hello guys! I am a DJ/Producer from Beirut/Lebanon, hosting international guest mixes and also signed with several electronic music labels. I have a university degree in Radio & TV, also took some music production, Djing and music business courses. M...

Regular

Hello guys! I am a DJ/Producer from Beirut/Lebanon, hosting international guest mixes and also signed with several electronic music labels. I have a university degree in Radio & TV, also to...

ID-Joe

Regular

1956 Views

4 replies

1 likes

Other
  • 1956 Views
  • 4 replies
  • 1 likes

Spotify User Connected to my Alexa Devices w/o Permission

PlanFree/PremiumCountryUnited StatesDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAn avid Spotify user named Michael McMahon of Mile High Motion in Colorado, conne...

Casual Listener

Plan Free/Premium Country United States Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

isane

Newbie

1492 Views

4 replies

1 likes

Discussion
  • 1492 Views
  • 4 replies
  • 1 likes

[Other] Discord Embed Volume Freaking Control

Dear Spotify, Thanks for the project. I'm sorry, telling, but it seems, your Discord embed might killed someone, literally. For example, someone sent me a Discord message containing a Spotify embed and after me quietly clicking on the "Play" button, ...

Visitor

Dear Spotify,   Thanks for the project.   I'm sorry, telling, but it seems, your Discord embed might killed someone, literally. For example, someone sent me a Discord message cont...

Yputi

Casual Listener

3297 Views

1 replies

24 likes

Other
  • 3297 Views
  • 1 replies
  • 24 likes

[All Platforms][Other] Does Wrapped Count a Single Differently than the Album Version?

How does Wrapped treat a single a band releases before an album? For example, let's say Band A releases a single called "Song 1". I listened to the Song 1 single 100 times, but when the album released a month later, I listened to the album version of...

Newbie

How does Wrapped treat a single a band releases before an album? For example, let's say Band A releases a single called "Song 1". I listened to the Song 1 single 100 times, but when the album release...

673 Views

0 replies

0 likes

All Platforms
Other
  • 673 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify App not able to connect to Sonos

PlanPremium (Family)CountryUSDeviceiPhone 8 & 11, Mac, WindowsOperating SystemMacOS Big Sur, iOS 14.4, Windows 10 (all patched) My Question or IssueFor the past couple weeks, Sonos has not available to send music to from the Spotify app on our phones...

Newbie

Plan Premium (Family) Country US Device iPhone 8 & 11, Mac, Windows Operating System MacOS Big Sur, iOS 14.4, Windows 10 (all patched)   My Question or Issue For the past couple we...

Jeremy

Spotify Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Jobs `similar jobs` links are incorrect

PremiumUSAMacBook Air 2017macOS Mojave 10.14.6Google Chrome Version 88.0.4324.192 (Official Build) (x86_64) IssueNavigate to www.spotifyjobs.comSelect a single job postingNavigate down to the `similar jobs` sectionNotice the href tags are the same as...

Newbie

Premium USA MacBook Air 2017 macOS Mojave 10.14.6 Google Chrome Version 88.0.4324.192 (Official Build) (x86_64)   Issue Navigate to www.spotifyjobs.com Select a single job posting Navi...

Jeremy

Spotify Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't install Spotify on Samsung Galaxy Watch from Bangladesh

PlanFreeCountryBangladeshDeviceSamsung Galaxy WatchOperating SystemTizen 4.0.0.7 My Question or IssueSpotify launched in Bangladesh recently, and I'm really enjoying it! It's working fine on desktop and mobile, however I'm unable to install it on my ...

Casual Listener

Plan Free Country Bangladesh Device Samsung Galaxy Watch Operating System Tizen 4.0.0.7   My Question or Issue Spotify launched in Bangladesh recently, and I'm really enjoying it! It's...

Jeremy

Spotify Legend

1036 Views

3 replies

0 likes

Samsung
  • 1036 Views
  • 3 replies
  • 0 likes

[All Platforms] Change the in-app volume when switching devices

I would be listening to Spotify on Alexa, but then switch to headphones on my computer. For some reason the in-app volume would automatically default to whatever the Alexa was using. It'd be much easier if you could set a default in-app volume for ea...

Visitor

I would be listening to Spotify on Alexa, but then switch to headphones on my computer. For some reason the in-app volume would automatically default to whatever the Alexa was using. It'd be much eas...

409 Views

0 replies

0 likes

All Platforms
  • 409 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on LG TV with soundbar LG SN7Y with digital sound out set to pass through

PlanPremiumDeviceTV LG NANO86, Soundbar LG SN7YOperating SystemwebOs 5.1.0 My Question or IssueSpotify doesn't work on TV with soundbar connected through HDMI ARC when sound out is set to pass through. I tried to uninstall the app and reinstall, turn...

Casual Listener

Plan Premium Device TV LG NANO86, Soundbar LG SN7Y Operating System webOs 5.1.0   My Question or Issue Spotify doesn't work on TV with soundbar connected through HDMI ARC when sound out ...

Novy

Moderator

1314 Views

6 replies

0 likes

TV
  • 1314 Views
  • 6 replies
  • 0 likes

Solved!! Songs disappear and are impossible to play

PlanFreeCountryFranceDevicesHP Laptop 15-bw0xx, Redmi Note 8TOperating SystemWindows 10, Android My Question or Issue Hello, Since yesterday, some songs in my playlists (especially Korean ones from many artists but I don't know if there's a connectio...

Casual Listener

Plan Free Country France Devices HP Laptop 15-bw0xx, Redmi Note 8T Operating System Windows 10, Android   My Question or Issue   Hello,   Since yesterday, some songs in my...

MattSuda

Spotify Star

10225 Views

24 replies

0 likes

Music
  • 10225 Views
  • 24 replies
  • 0 likes

Superuser Contribution Shazam not showing any option for Spotify Integration

PlanPremiumCountryUSA DeviceSamsung Galaxy J7 ProOperating SystemAndroid 9.1 My Question or IssueHey, I can no longer connect Spotify to Shazam. I could last time but for some reason I had revoke access. Then, some days later when I tried it again, t...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy J7 Pro Operating System Android 9.1   My Question or Issue Hey, I can no longer connect Spotify to Shazam. I could last time but ...

Eni

Moderator

1990 Views

7 replies

0 likes

Samsung
  • 1990 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Not playing, random username

So my spotify has been not working. I tried reinstalling, resetting my whole laptop. but it's not working and I need help. Whenever I open spotify, it shows some random username, and I can only click the left handed side panels and nothing else, I ca...

Casual Listener

So my spotify has been not working. I tried reinstalling, resetting my whole laptop. but it's not working and I need help.   Whenever I open spotify, it shows some random username, and I can o...

Eni

Moderator

2844 Views

2 replies

1 likes

Other
  • 2844 Views
  • 2 replies
  • 1 likes

Superuser Contribution Chromecast 100% volume at start

PlanPremiumCountryBelgium DeviceChromecast 3 controlled by android phonesOperating Systemwhatever a chromecast 3 runs on My Question or Issuei use my chromecast to play music fro m spotify on my TVwhenever i start doing this, it starts off at 100% mu...

Regular

Plan Premium Country Belgium   Device Chromecast 3 controlled by android phones Operating System whatever a chromecast 3 runs on   My Question or Issue i use my chromecast to pla...

Eni

Moderator

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution Many of the 60 music categories/genres don't show on Sonos. How to fix?

Plan: PremiumCountry: AustraliaDevice: Sonos 5 and Sonos 1 I contacted your support team on SpotifyCares but the responses that I got were not helpful at all. Here's the conversation: In the Spotify app, there are about 60 categories/genres of music ...

Regular

Plan: Premium Country: Australia Device: Sonos 5 and Sonos 1   I contacted your support team on SpotifyCares but the responses that I got were not helpful at all. Here's the conversati...

Alex

Spotify Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Shopify

I added a playlist to my shopify store but the songsfrequently switch in the middle during playback.How could I solve it?

Newbie

I added a playlist to my shopify store but the songs frequently switch in the middle during playback. How could I solve it?

timdovie

Newbie

752 Views

2 replies

0 likes

  • 752 Views
  • 2 replies
  • 0 likes

Tracklinking Attribution

I am going to post an album with a new distributor and plan to use track linking by uploading with the new distributor, waiting to see if the linking occurs, and then take down the album with the old/previous distributor. Will Spotify begin sending p...

Newbie

I am going to post an album with a new distributor and plan to use track linking by uploading with the new distributor, waiting to see if the linking occurs, and then take down the album with the old...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Superuser Contribution Filtering a playlist on one device affects other devices

PlanPremium Operating SystemMacOS Catalina, Android My Question or IssueToday I filtered my "liked songs" playlist on my Mac, played the song, and then switched to my Android mobile to try and play another song in that same filtered playlist but coul...

Casual Listener

Plan Premium   Operating System MacOS Catalina, Android   My Question or Issue Today I filtered my "liked songs" playlist on my Mac, played the song, and then switched to my Android ...

CarlosE

Spotify Legend

433 Views

1 replies

0 likes

Other
  • 433 Views
  • 1 replies
  • 0 likes