Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
Newbie
35422 Views
94 replies
26 likes
- 35422 Views
- 94 replies
- 26 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Spotify Bedroom
i saw that everyone can make their room on site but i can’t there’s only errors
Visitor
2794021 Views
39 replies
153 likes
Other
- 2794021 Views
- 39 replies
- 153 likes
Why do i have ads on my podcasts even with premium?
This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...
Regular
211865 Views
216 replies
126 likes
- 211865 Views
- 216 replies
- 126 likes
Report issues with adverts
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
- 72216 Views
- 303 replies
- 26 likes
Superuser Contribution Podcast not playing
PlanPremiumCountryPhilippinesDeviceGalaxy Note 8 / Vaio Operating SystemAnrdoid Version 9 My Question or IssueSo I was listening to this one podcast and when I clicked for the next episode. It did not play, I tried playing the previous episode but no...
Plan Premium Country Philippines Device Galaxy Note 8 / Vaio Operating System Anrdoid Version 9 My Question or Issue So I was listening to this one podcast and wh...
Spotify Legend
1522 Views
6 replies
2 likes
Samsung
- 1522 Views
- 6 replies
- 2 likes
Superuser Contribution Removing a "Connected Device" (chromecast)
PlanPremiumCountryCanada Device(Samsung GalaxyS20, PC)Operating System(Windows 10) My Question or IssueAn old roommate moved out more than 7 months ago and took his speaker with him. Despite "Show local devices only" setting turned on, his speaker (w...
Plan Premium Country Canada Device (Samsung GalaxyS20, PC) Operating System (Windows 10) My Question or Issue An old roommate moved out more than 7 months ago and took his sp...
Spotify Legend
2197 Views
1 replies
0 likes
Samsung
- 2197 Views
- 1 replies
- 0 likes
Superuser Contribution [Mobile][Other] Let us turn off Recommendations because they are just ad’s.
The title say’s it. Honestly I’m tired of opening Spotify as a long paying customer and having to hit “ not interested “ on those “Recommendations” which we all know are just pop up ad’s. I shouldn’t get a pop up ad when I pay money to specifically a...
The title say’s it. Honestly I’m tired of opening Spotify as a long paying customer and having to hit “ not interested “ on those “Recommendations” which we all know are just pop up ad’s. I shouldn’t...
Spotify Legend
435 Views
1 replies
2 likes
Mobile
Other
- 435 Views
- 1 replies
- 2 likes
non streaming
I do not understand the meaning of non streaming. Does this mean that I can share 30 seconds of music on my platform?
I do not understand the meaning of non streaming. Does this mean that I can share 30 seconds of music on my platform?
311 Views
0 replies
0 likes
Other
- 311 Views
- 0 replies
- 0 likes
Is there a difference between Wrapped Blend and Friend Blend?
I've seen the friend blend before, but now there's an option to do so under 2021 wrapped... anyone know if they're different? It appears to be the same but can't find any clarification if this is true. also, kinda wack you can't make blends from comp...
I've seen the friend blend before, but now there's an option to do so under 2021 wrapped... anyone know if they're different? It appears to be the same but can't find any clarification if this is t...
534 Views
0 replies
0 likes
Other
- 534 Views
- 0 replies
- 0 likes
Solved!!Superuser Contribution Spotify connect: multiple accounts - how to disconnect
Hi,we are using a Spotify family account.The usage is manly done with Android phones with different Android versions.We also have a radio which has Spotify Connect (Medion MD 87090).If my wife connects to this radio, everything is fine.But if I want ...
Hi, we are using a Spotify family account. The usage is manly done with Android phones with different Android versions. We also have a radio which has Spotify Connect (Medion MD 87090). If my wif...
Spotify Legend
2487 Views
3 replies
0 likes
Connect
- 2487 Views
- 3 replies
- 0 likes
Superuser Contribution Spotify Installer cannot parse special character within the string
DeviceLaptopOperating SystemWindows 10 My Question or IssueSpotify Installer for windows tries to install the application into the C:\Users\{Windows User Name}\AppData...The problem is if the windows user name has special character in it, installatio...
Device Laptop Operating System Windows 10 My Question or Issue Spotify Installer for windows tries to install the application into the C:\Users\{Windows User Name}\AppData... The proble...
Moderator
860 Views
1 replies
0 likes
Other
- 860 Views
- 1 replies
- 0 likes
Superuser Contribution Spotify Wrap percentage
Hi everyone. I have something strange and i couldn't find it anywhere. In my Wrap is written that i have listened more than 100% of other listeners in my country! C an someone explain me what does it mean more than hundred percent. Thank you in advan...
Hi everyone. I have something strange and i couldn't find it anywhere. In my Wrap is written that i have listened more than 100% of other listeners in my country! C an someone explain me what does it...
Spotify Legend
4071 Views
5 replies
1 likes
Other
- 4071 Views
- 5 replies
- 1 likes
Superuser Contribution [Mobile][Other] Option to disable Canvas while on cellular data.
At the end of the month, Spotify is usually my top data spender, mostly because of canvas, as I am not streaming over data. I would like to see canvas while on wifi, and I add songs to my playlists often daily, so offline mode is not a convenient opt...
At the end of the month, Spotify is usually my top data spender, mostly because of canvas, as I am not streaming over data. I would like to see canvas while on wifi, and I add songs to my playlists o...
Spotify Legend
1978 Views
1 replies
3 likes
Mobile
Other
- 1978 Views
- 1 replies
- 3 likes
Superuser Contribution ROGAN EPISODES NOT PLAYING
PlanPremium CountryUSA DeviceiPhone XS Operating SystemiOS My Question or IssueJoe Rogan episodes will not play. It says, 'Playback failed. We're unable to play this video in your current location.' This is only for Rogan episodes. Everything else wo...
Plan Premium Country USA Device iPhone XS Operating System iOS My Question or Issue Joe Rogan episodes will not play. It says, 'Playback failed. We're unable ...
Moderator
26055 Views
28 replies
25 likes
Other
- 26055 Views
- 28 replies
- 25 likes
Superuser Contribution Autoplay on Google Home not working
PlanPremium familyCountryUnited StatesDevicePixel 3Operating SystemWindows 10 My Question or IssueWhenever I start a playlist or shuffle my liked songs, either casting to Google Home or starting as a voice prompt from assistant on Google home, autopl...
Plan Premium family Country United States Device Pixel 3 Operating System Windows 10 My Question or Issue Whenever I start a playlist or shuffle my liked songs, either casting to Goo...
Newbie
11047 Views
38 replies
6 likes
- 11047 Views
- 38 replies
- 6 likes
Superuser Contribution [Community][Other] Allow users to post questions
Rather than provide help to the issue on your help page, Spotify sends me to the community. Then there's no way to post my topic.
Rather than provide help to the issue on your help page, Spotify sends me to the community. Then there's no way to post my topic.
Moderator
682 Views
1 replies
0 likes
Other
- 682 Views
- 1 replies
- 0 likes
Superuser Contribution Discover navigation button
As of version 8.6.80.1180, Spotify introduced a 4th bottom button between Home and Search called "Discover". It's meant to be quick access to recommended music. Unfortunately, it's possible to tap this button by accident and immediately replace the s...
As of version 8.6.80.1180, Spotify introduced a 4th bottom button between Home and Search called "Discover". It's meant to be quick access to recommended music. Unfortunately, it's possible to tap th...
Spotify Legend
1987 Views
5 replies
2 likes
iOS
- 1987 Views
- 5 replies
- 2 likes
Superuser Contribution Hide featured on playstation list
PlanFreeCountryUkraine DevicePlayStation 5Operating SystemPlayStation My Question or IssueIs there a way to hide or move down "featured on playstation" playlists on PS5?
Plan Free Country Ukraine Device PlayStation 5 Operating System PlayStation My Question or Issue Is there a way to hide or move down "featured on playstation" playlists on PS5?
Moderator
1113 Views
1 replies
0 likes
PlayStation
- 1113 Views
- 1 replies
- 0 likes
Why isn't spotify using any other 3rd party lyrics collection
I was testing the lyrics featured and it was an amazing experience. I love every bit of it, but I found there was some issue with getting the lyrics. Such lyrics provided by Musixmatch don't always provide the correct words. So my thought was why not...
I was testing the lyrics featured and it was an amazing experience. I love every bit of it, but I found there was some issue with getting the lyrics. Such lyrics provided by Musixmatch don't always p...
Casual Listener
536 Views
1 replies
0 likes
Other
- 536 Views
- 1 replies
- 0 likes
Spotify Connect connection timeout
PlanBoth free and PremiumCountryAllDeviceAllOperating SystemAll My Question or Issue This topic has been discussed in many other threads for years now but it is still an issue.If I allow a guest/friend to connect their phone to my WiFi network and pl...
Plan Both free and Premium Country All Device All Operating System All My Question or Issue This topic has been discussed in many other threads for years now but it is still ...
2636 Views
0 replies
0 likes
Connect
- 2636 Views
- 0 replies
- 0 likes
TV app.
you guys to make a tab on your TV app. that says “oldest to newest” on podcasts and such! c’mon guys!
you guys to make a tab on your TV app. that says “oldest to newest” on podcasts and such! c’mon guys!
538 Views
0 replies
0 likes
TV app.
- 538 Views
- 0 replies
- 0 likes
Superuser Contribution [Desktop][Playlists] Dislike feature not doing anything
I noticed that no matter how much I dislike a song/artist, they somehow still reappear on my Release Radar/Discover Weekly. I heard that this is a result of not having much diversity/sample size for artists, but I feel like this isn't true. Is anyone...
I noticed that no matter how much I dislike a song/artist, they somehow still reappear on my Release Radar/Discover Weekly. I heard that this is a result of not having much diversity/sample size for ...
Newbie
1378 Views
6 replies
5 likes
Desktop
Playlists
- 1378 Views
- 6 replies
- 5 likes
Superuser Contribution Friend feed not updating
Hello! My friend feed hasn't updated in about 3 days and it's the first time I'm experiencing this issue. I have tried reinstalling the app, logging out and back in, unfriending the users and following them back again and Windows 10 is up to date. Wa...
Hello! My friend feed hasn't updated in about 3 days and it's the first time I'm experiencing this issue. I have tried reinstalling the app, logging out and back in, unfriending the users an...
Casual Listener
932 Views
4 replies
5 likes
Music
- 932 Views
- 4 replies
- 5 likes
Solved!!Superuser Contribution [iOS] Outrageous Data Consumption
Good morning. After updating the app and also sending out the Spotify Wrapped and lyrics too, I realised it is consuming much of my mobile data and this is crazy. I can’t imagine been in the app without playing any music yet it takes more than 100mb ...
Good morning. After updating the app and also sending out the Spotify Wrapped and lyrics too, I realised it is consuming much of my mobile data and this is crazy. I can’t imagine been in the app with...
Spotify Legend
838 Views
3 replies
0 likes
iOS
- 838 Views
- 3 replies
- 0 likes