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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bugga
  • Casual Listener
  • 5955 Views
  • 42 replies
  • 6 likes
  • Other
  • 5955 Views
  • 42 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18851 Views
  • 9 replies
  • 2 likes
  • Other
  • 18851 Views
  • 9 replies
  • 2 likes

Why are collaborative Playlists private and some users have them public?

Why are collaborative playlists private and some users have them public? I've seen other collaborative playlists in other user profiles and they are public but each time I create one becomes private and no one can see it.

  • Regular
  • Why are collaborative playlists private and some users have them public? I've seen other collaborative playlists in  other user profiles and they are public but each time I create one becomes p...
  • gmrdelcielo
  • Regular
  • 1545 Views
  • 5 replies
  • 0 likes
  • Other
  • 1545 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Roku][Developer] Roku does not obey hidden songs in auto-generated playlists.

Hey there,Roku Spoitify should obey hidden songs in auto-generated playlists (eg. Release Radar). Whether this isn't functioning correctly or hasn't been programmed yet, the result is a broken player and experience. My Roku3 has the latest Spotify ap...

  • Newbie
  • Hey there, Roku Spoitify should obey hidden songs in auto-generated playlists (eg. Release Radar).  Whether this isn't functioning correctly or hasn't been programmed yet, the result is a broke...
  • Elena
  • Moderator
  • 575 Views
  • 2 replies
  • 0 likes
  • Developer
    roku
  • 575 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music Quality (and Volume level)

PlanPremiumCountryDenmarkDeviceiPhone X and PCOperating SystemiOS 12.2 and Windows 10 Pro My Question or IssueI have a problem. I recently bought Spotify premium to be able to choose which songs I want to listen to and get better music quality. Now h...

  • Regular
  • Plan Premium Country Denmark Device iPhone X and PC Operating System iOS 12.2 and Windows 10 Pro   My Question or Issue I have a problem. I recently bought Spotify premium to be able t...
  • Ver
  • Spotify Legend
  • 3799 Views
  • 7 replies
  • 0 likes
  • music
    Other
  • 3799 Views
  • 7 replies
  • 0 likes

[iOS][Spotify for Artists] Artists Top 500 rankings won’t change

Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every single way I can to fix it yet it never fixes manual...

  • Regular
  • Every time the monthly stats for artists change, the Top 500 places don’t until a little while later. And sometimes it shows two spots when you go into their bio. Don’t know what to do. Tried every s...
  • 417 Views
  • 0 replies
  • 0 likes
  • iOS
    Spotify for Artists
  • 417 Views
  • 0 replies
  • 0 likes

Google nest mini would not play spotify more than 10s. Other music apps and radio works fine.

Hi Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop. To make sure it was not to do with other problems, I have done the f...

  • Visitor
  • Hi   Can anyone give me some advice on this issue? I asked my Google nest mini to play some music on Spotify and after a series of ads, it would only play 10s music and it would stop.   ...
  • 505 Views
  • 0 replies
  • 2 likes
  • Connect
    Other
  • 505 Views
  • 0 replies
  • 2 likes

The search engine in spotify is not working

I have a weird problem with Spotify:When I try to search a song, the following message appears:"Oooops, something went wrong"Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot create a new account because the following message appea...

  • Casual Listener
  • I have a weird problem with Spotify: When I try to search a song, the following message appears: "Oooops, something went wrong" Moreover, I can't save songs to "Liked Songs". Furthermore, I cannot...
  • Sebasty
  • Community Legend
  • 836 Views
  • 4 replies
  • 0 likes
  • account creating
    save songs
    search engine
  • 836 Views
  • 4 replies
  • 0 likes

horrible streaming

I just want to tell you guys that your service literally sucks. I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting out on a cell phone call. and it happens every ''x'' secon...

  • Gig Goer
  • I just want to tell you guys that your service literally sucks.  I play tunes all day long, and probably 2 full hours out of 10 total, every track that I play sounds similar to a voice cutting o...
  • 945 Views
  • 0 replies
  • 0 likes
  • Desktop
    Mobile
    stream quality
    Streaming Issue
  • 945 Views
  • 0 replies
  • 0 likes

Superuser Contribution My payment was on 17.08 and they ask me to pay again, and it's not even 17.09

Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.) My Question or Issue Hello there Spotify Community! I have an issue with the payment of my plan, I was charged on 17.08 for the ...

  • Visitor
  • Plan Premium Country Romania Device (iPhone 11 Pro Max / Desktop Windows) Operating System (iOS 13.6.1 / Windows 10,etc.)   My Question or Issue   Hello there Spotify ...
  • Xenia
  • Moderator
  • 524 Views
  • 1 replies
  • 0 likes
  • Connect
    Denon
    Other
    Sony
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect maximum number of devices?

PlanPremiumCountryUSDeviceReproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player My Question or IssueDoes Spotify Connect have a device limit? This may sound strange, but across two residences, I have around 60 Spotif...

  • Casual Listener
  • Plan Premium Country US Device Reproducible on all devices: iPhone 8, Galaxy A70, Pixel 3, Windows desktop, Web player   My Question or Issue Does Spotify Connect have a device limit?&nb...
  • philmehew
  • Casual Listener
  • 2053 Views
  • 3 replies
  • 2 likes
  • Connect
  • 2053 Views
  • 3 replies
  • 2 likes

[ARTIST PAGE] - Nothing shows at it should!

Hi, I've added all the information on my Spotify for Artist account and nothing is showing on my artist page. No header, no profile picture, no bio - nothing. On the spotify for artists site it says it's all good and should be visable - but isn't. It...

  • Visitor
  • Hi, I've added all the information on my Spotify for Artist account and nothing is showing on my artist page. No header, no profile picture, no bio - nothing.  On the spotify for artists site...
  • Billy-J
  • Spotify Star
  • 389 Views
  • 1 replies
  • 0 likes
  • Other
  • 389 Views
  • 1 replies
  • 0 likes

Album

PlanPremiumCountryPhilippinesDevice Samsung A50Operating SystemAndroid 10 My Question or IssueI noticed that there are two (2) Fallen Album by Evanescence available that are created in different time (March 2003 and January 2003). I noticed that when...

  • Visitor
  • Plan Premium Country Philippines Device  Samsung A50 Operating System Android 10   My Question or Issue I noticed that there are two (2) Fallen Album by Evanescence available that...
  • 238 Views
  • 0 replies
  • 0 likes
  • Other
  • 238 Views
  • 0 replies
  • 0 likes

Superuser Contribution Discover Weekly playlist is different in Desktop player and android player

Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium account on both - desktop and android. I've tried to re...

  • Casual Listener
  • Hi, do you have somebody similar issue with discover weekly playlist when you have one version of playlist on desktop player and different version of playlist on android. I am using same premium acco...
  • nunonuno
  • Casual Listener
  • 959 Views
  • 2 replies
  • 0 likes
  • Other
  • 959 Views
  • 2 replies
  • 0 likes

Tesla invalid account

Dear, I can’t connect my Spotify family account to my Tesla model 3 v10.2 email and password are correct (I tried login in a browser) but when I do login he answers invalid account. I’ve tried to change Tesla language... no way. Can you please help m...

  • Visitor
  • Dear,   I can’t connect my Spotify family account to my Tesla model 3 v10.2   email and password are correct (I tried login in a browser) but when I do login he answers invalid acco...
  • carda1989
  • Newbie
  • 1973 Views
  • 1 replies
  • 0 likes
  • Other
  • 1973 Views
  • 1 replies
  • 0 likes

Superuser Contribution YOGA

I find it extremely interesting that under the Yoga category that Spotify created practically every single playlist cover is a photo of a white woman. Not only is white washing a big enough problem on its own, but to create an entire category that or...

  • Newbie
  • I find it extremely interesting that under the Yoga category that Spotify created practically every single playlist cover is a photo of a white woman. Not only is white washing a big enough problem o...
  • Elena
  • Moderator
  • 593 Views
  • 1 replies
  • 0 likes
  • 593 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Other] Stop running McAfee Heating and Air ads!

Greg McAfee is a documented racist and sexual harasser. Please remove his advertisements!

  • Casual Listener
  • Greg McAfee is a documented racist and sexual harasser. Please remove his advertisements!
  • Elena
  • Moderator
  • 578 Views
  • 3 replies
  • 3 likes
  • All Platforms
    Other
  • 578 Views
  • 3 replies
  • 3 likes

[Mobile][Other] Maybe dont actively try and make life harder for people????

Why make it harder for people that dont pay you to listen to music?The obvious answer is to make more money, but **you already dont pay your artists enough**So don't make it so that if I dont have premium you PLAY SONGS THAT ARENT EVEN IN THE ALBUM T...

  • Visitor
  • Why make it harder for people that dont pay you to listen to music? The obvious answer is to make more money, but **you already dont pay your artists enough** So don't make it so that if I dont hav...
  • 398 Views
  • 0 replies
  • 0 likes
  • Mobile
    Other
  • 398 Views
  • 0 replies
  • 0 likes

Account not eligible for a Google

I have an active individual premium subscription, my account is based in Canada, I have not redeemed the offer previously. I'm not sure if subscribing via PayPal counts as using a partner, it is the only thing I can think of.

  • Casual Listener
  • I have an active individual premium subscription, my account is based in Canada, I have not redeemed the offer previously. I'm not sure if subscribing via PayPal counts as using a partner, it is the ...
  • EthanS1
  • Community Legend
  • 783 Views
  • 2 replies
  • 1 likes
  • 783 Views
  • 2 replies
  • 1 likes

Solved!! Spotify Visuals Don't Credit Artists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I was listening to Sticks (live) by Cannonball Adderly and there was a very cool visual vide...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • EthanS1
  • Community Legend
  • 589 Views
  • 1 replies
  • 0 likes
  • 589 Views
  • 1 replies
  • 0 likes