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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

Vasil
Moderator
a month ago
2 weeks ago
scxttlxnd
Newbie
662 Views
4 replies
2 likes
Other

662 Views
4 replies
2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

HardDriveRadio
Regular
2020-04-05 4:46:13 PM
2021-09-21 11:23:36 PM
superheart-4
Music Fan
17228 Views
8 replies
1 likes
Other

17228 Views
8 replies
1 likes

Superuser Contribution Artists not showing up and saved songs gone

All of my artists are gone and my saved songs are no longer showing up. I can only view playlists and podcasts (none of which I have) and it is difficult to find songs and takes much longer. I'm not sure if this is a bug or a terrible update, please ...

Helpmeplz1
Casual Listener
All of my artists are gone and my saved songs are no longer showing up. I can only view playlists and podcasts (none of which I have) and it is difficult to find songs and takes much longer. I'm not ...
2019-03-09 6:03:26 AM
2019-03-25 4:56:54 PM
JacariAtlCapric
Music Fan
8188 Views
21 replies
18 likes

8188 Views
21 replies
18 likes

Connects to one device but not another

PlanPremiumCountryUKDeviceAllOperating SystemAll My Question or Issue"Names changed but you get the idea" So I had my main Spotify account linked to my Jeff Bezos account. As this was getting in the way (me out and about, someone plays something at h...

travs
Regular
Plan Premium Country UK Device All Operating System All My Question or Issue "Names changed but you get the idea" So I had my main Spotify account linked to my Jeff Bezos ac...
2019-03-23 1:13:37 PM
381 Views
0 replies
0 likes
Connect

381 Views
0 replies
0 likes

Google Home support for Spotify India

My IssueSo, I've had a Spotify US account(Free) for quite a while. A few weeks back spoSpot launched in my country (India) and I immediately switched to India and bought Premium. To my dissapointmend my Google Home integration with Spotify stopped wo...

AnonNick
Newbie
My Issue So, I've had a Spotify US account(Free) for quite a while. A few weeks back spoSpot launched in my country (India) and I immediately switched to India and bought Premium. To my dissapointme...
2019-03-16 8:17:39 PM
2019-03-23 4:14:54 AM
nmabhinandan
Casual Listener
714 Views
1 replies
2 likes
Other

714 Views
1 replies
2 likes

Recently Played

PlanPremiumCountryUnited StatesDevice(iPhone Operating System(iOS 10)My Question or IssueI was just wondering if there was an update that changed how "Recently Played" is set up. When I would select an artist/band that I had saved/downloaded songs fr...

jmar91
Casual Listener
Plan Premium Country United States Device (iPhone 😎 Operating System (iOS 10) My Question or Issue I was just wondering if there was an update that changed how "Recently Played" is set up.&...
2019-03-22 8:52:25 PM
764 Views
0 replies
0 likes
music
Other

764 Views
0 replies
0 likes

Autoplay Feature on Smart TVs

PlanPremiumCountryRomaniaDeviceSamsung TVOperating SystemI actually have no idea My Question or IssueWhen I search a song on Spotify using my PC, and then play it, after the song ends, it will automatically play another song that is somehow related t...

RaduD1
Casual Listener
Plan Premium Country Romania Device Samsung TV Operating System I actually have no idea My Question or Issue When I search a song on Spotify using my PC, and then play it, af...
2019-03-21 9:51:54 AM
2019-03-22 2:37:42 PM
marcaevans
Composer
2067 Views
3 replies
0 likes
Samsung

2067 Views
3 replies
0 likes

Superuser Contribution Album title and tracks missing: show strange hieroglyphic characters

Does anyone know what's up with this, and how to fix it?In case it isn't obvious, it's the tracklist for the album 'The Second Coming' by Nordic Union, but the tracks have been replaced by strange characters. The first track is actually called 'My Fe...

MichaelMoore
Casual Listener
Does anyone know what's up with this, and how to fix it? In case it isn't obvious, it's the tracklist for the album 'The Second Coming' by Nordic Union, but the tracks have been replaced by stra...
2019-03-21 2:31:30 PM
2019-03-22 2:28:20 PM
Guido
Spotify Legend
760 Views
3 replies
0 likes
music
Other

760 Views
3 replies
0 likes

Some songs are greyed out when I listen through Google Home

PlanPremiumCountryUnited KingdomMy Question or IssueWhen I listen to music through my Google Home, some songs are greyed out specifically on the Hamilton soundtrack ( My Shot, Stay Alive, etc.), but I can listen to these songs on my phone normally. C...

Kitkatelyn
Newbie
Plan Premium Country United Kingdom My Question or Issue When I listen to music through my Google Home, some songs are greyed out specifically on the Hamilton soundtrack ( My Shot, Stay Alive, e...
2019-03-21 7:20:22 PM
2019-03-22 9:47:30 AM
Nico
Community Legend
599 Views
1 replies
0 likes
Other

599 Views
1 replies
0 likes

Superuser Contribution Web Player not playing!

Hi!I've been using the web player for a long time now. Have spotify linked to my mobile (Samsung Galaxy S8+) and Google Home systems.Starting today I could not get anything to play on the web player (Chrome, Windows 10) if I hit the play button on an...

TamirMeiri
Casual Listener
Hi! I've been using the web player for a long time now. Have spotify linked to my mobile (Samsung Galaxy S8+) and Google Home systems. Starting today I could not get anything to play on the web pla...
2019-02-25 4:08:41 PM
2019-03-22 8:05:21 AM
buggiboy
Casual Listener
1521 Views
7 replies
1 likes
music

1521 Views
7 replies
1 likes

Disable Synchronization

Is there a way to disable synchronization between different devices such as smartphones and PC?Usually I listen to online music on my PC and want to return to the playlist I listened to after using my phone and listening to some downloaded content.Th...

demontjd
Casual Listener
Is there a way to disable synchronization between different devices such as smartphones and PC? Usually I listen to online music on my PC and want to return to the playlist I listened to after usi...
2019-03-21 2:41:24 PM
2019-03-21 4:39:39 PM
Nico
Community Legend
559 Views
1 replies
0 likes
Connect

559 Views
1 replies
0 likes

When i Favorite songs on my phone and will not Show mon Computer

PlanPremiumCountry Sweden Device Phone and ComputerOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a friend that haveing problem. When she make a song to favorite on hers phone. Later on when she are online on Compu...

linus96an
Casual Listener
Plan Premium Country Sweden Device Phone and Computer Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a friend that hav...
2019-03-19 9:53:44 AM
2019-03-21 3:20:53 PM
Ethan_Moore004
Composer
599 Views
1 replies
0 likes
Other

599 Views
1 replies
0 likes

Bad Quality song(s) on Chromecast and Web Player

PlanPremiumCountryGermany DeviceOne Plus 3, Chromecast Audio, Web Player, FiiO Olympus 2, Beyerdynamic DT 770 ProOperating SystemAdroid 8.1, Win 10 Pro, Chrome My Question or IssueI was listening to the attached song via Chromecast and noticed some g...

TKB
Regular
Plan Premium Country Germany Device One Plus 3, Chromecast Audio, Web Player, FiiO Olympus 2, Beyerdynamic DT 770 Pro Operating System Adroid 8.1, Win 10 Pro, Chrome My ...
2019-03-04 11:04:46 AM
2019-03-21 3:19:22 PM
Ethan_Moore004
Composer
2221 Views
4 replies
0 likes

2221 Views
4 replies
0 likes

Spotify connect on Hitachi smart tv

PlanFreeCountryUK My Question or IssueHiIs there any way to use Spotify connect on a Hitachi smart tv?Please let me knowThanks!

user-removed
Visitor
Plan Free Country UK My Question or Issue Hi Is there any way to use Spotify connect on a Hitachi smart tv? Please let me know Thanks!
2019-03-21 12:30:55 PM
2019-03-21 3:14:34 PM
marcaevans
Composer
9960 Views
1 replies
0 likes
Other

9960 Views
1 replies
0 likes

Superuser Contribution Deleted playlists appear in google. Pease, help, I want privacy.

Any device. Good afternoon. First say that I am using the google translator, I hope you understand me.My problem is that I have deleted playlists that no longer appear in my account, but if you type my username (javiergenis) in google, these playlist...

JavGen
Casual Listener
...n google and in the spotify web player? The capture is an example of one that no longer exists, there are many more. Look at my profile and you will see that it is not public. From other d...
2019-03-16 2:20:54 PM
2019-03-21 10:40:51 AM
Peter
Spotify Legend
2611 Views
3 replies
0 likes
Other

2611 Views
3 replies
0 likes

Greyed out parts of Spotify Originals Playlist

AM/PM playlist. Won't play either on web or in any app. It's not even songs but the interview parts. Tried it in the US and Canada and also other places with changing my country in the settings. How come?? like this one: https://open.spotify.com/play...

wezmez
Newbie
AM/PM playlist. Won't play either on web or in any app. It's not even songs but the interview parts. Tried it in the US and Canada and also other places with changing my country in the setti...
2019-03-19 3:45:57 PM
2019-03-20 8:44:43 PM
marcaevans
Composer
1018 Views
1 replies
0 likes
Other

1018 Views
1 replies
0 likes

Web Player mutes between each song

Hello,I'm using a combo of the web player and the chrome app on my Chromebook. Each time I play a song, it seems like its playing but no sound is coming out. The volume on both the computer and the web player are at maximum. Then when I click the vol...

sgkirkendall
Casual Listener
Hello, I'm using a combo of the web player and the chrome app on my Chromebook. Each time I play a song, it seems like its playing but no sound is coming out. The volume on both the computer...
2019-02-16 6:17:28 PM
2019-03-20 5:24:20 PM
sgkirkendall
Casual Listener
2261 Views
4 replies
0 likes
music
Other

2261 Views
4 replies
0 likes

"Release Radar" Playlist Became Shuffle-Only Again

PlanFreeCountryTurkeyDeviceSamsung Galaxy S5Operating SystemAndroid Marshmallow (6) My Question or IssueEver since the update to Free Spotify accounts that allowed them to listen to some playlists without having to shuffle I enjoyed listening to the ...

Unbeknownst
Regular
Plan Free Country Turkey Device Samsung Galaxy S5 Operating System Android Marshmallow (6) My Question or Issue Ever since the update to Free Spotify accounts that allowed them to li...
2019-03-19 8:12:55 AM
2019-03-20 12:04:33 PM
Unbeknownst
Regular
1913 Views
5 replies
3 likes
Other
Samsung

1913 Views
5 replies
3 likes

Solved!! [Web Player] Screens turn black (on/off)

Hey guys, at work I'm not allowed to install the Spotify App on my Windows 10 laptop, so I'm listening via Spotfy Web Player (https://open.spotify.com/), usually using Chrome (73.0.3683.75 64-bit), but the same thing happens with MS IE Edge. When I o...

DelayPriest
Newbie
Hey guys, at work I'm not allowed to install the Spotify App on my Windows 10 laptop, so I'm listening via Spotfy Web Player (https://open.spotify.com/), usually using Chrome (73.0.3683.75 6...
2019-03-20 10:04:32 AM
2019-03-20 11:27:14 AM
Nico
Community Legend
37686 Views
1 replies
32 likes
Other

37686 Views
1 replies
32 likes

Superuser Contribution "Black Monday" Ad Freezing

Plan Free Device Samsung Galaxy S7 Operating System Android 8.0 My Question or Issue Whenever the "Black Monday" ad shows up, it doesn't play at all and won't let me do anything to play music. I have to fully exit the app and reenter in order to resu...

diecapricorn
Newbie
Plan Free Device Samsung Galaxy S7 Operating System Android 8.0 My Question or Issue Whenever the "Black Monday" ad shows up, it doesn't play at all and won't let me do anything t...
2019-01-22 6:40:52 AM
2019-03-20 10:41:26 AM
Jemi
Spotify Legend
1125 Views
6 replies
6 likes
Ads freezing app

1125 Views
6 replies
6 likes

Solved!!Superuser Contribution Unable to disable Behind The Lyrics in new layout

Plan Premium Family Country USA Device Samsung Galaxy S8 Operating System Android Lyrics are forced at the bottom of the new Spotify layout and toggling the "Behind the Lyrics" checkbox in the settings does absolutely nothing. Maybe if you could add ...

joeywashere
Visitor
Plan Premium Family Country USA Device Samsung Galaxy S8 Operating System Android Lyrics are forced at the bottom of the new Spotify layout and toggling the "Behind the Lyric...
2019-03-14 4:14:57 PM
2019-03-19 3:20:24 PM
Peter
Spotify Legend
4016 Views
2 replies
2 likes
Behind the lyrics
lyrics
New Layout

4016 Views
2 replies
2 likes

Samsung TV

Hey guys, My samsung tv spotify app stopped working . It's complaining about https://api-partner.spotify.com/tvapp URL is unavailable . Anyone facing similar problems ? SdsFrancis

FrancisMartins
Casual Listener
Hey guys, My samsung tv spotify app stopped working . It's complaining about https://api-partner.spotify.com/tvapp URL is unavailable . Anyone facing similar problems ? Sds Francis
2019-03-15 11:39:59 PM
2019-03-19 2:32:07 PM
Nico
Community Legend
1448 Views
3 replies
1 likes
Samsung

1448 Views
3 replies
1 likes

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Other (Podcasts, Partners, etc.)

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