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Forum Posts

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

42660 Views

7 replies

2 likes

  • 42660 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Boehmin

Visitor

34382 Views

184 replies

16 likes

Other
  • 34382 Views
  • 184 replies
  • 16 likes

Solved!!Superuser Contribution I have sent my music to playlist editors, but...

Hello,My name is Belzifer and i'm an artist on Spotify. I have sent a beautiful song to Spotify playlist editors on the 7th June (or around this date), however today I have seen that I've sent the wrong genre. I have decided to correct it today but n...

Casual Listener

Hello, My name is Belzifer and i'm an artist on Spotify.   I have sent a beautiful song to Spotify playlist editors on the 7th June (or around this date), however today I have seen that I'v...

Mario

Spotify Legend

910 Views

3 replies

0 likes

Other
  • 910 Views
  • 3 replies
  • 0 likes

Superuser Contribution album/single/compilation disappear in web player

PlanPremiumCountryUKDeviceChromebookOperating SystemChrome My Question or IssueI've been having an issue (not previously) recently where when I click on an album to view it, then go back to the artist page to view other albums, singles, ect., the alb...

Visitor

Plan Premium Country UK Device Chromebook Operating System Chrome   My Question or Issue I've been having an issue (not previously) recently where when I click on an album to view it, ...

Katerina

Spotify Legend

605 Views

1 replies

0 likes

Music
Other
  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does Spotify sucks part of our streamings?

PlanPremiumCountryGreeceDevice My Question or IssueThe last weeks I use almost everyday, all day, the Spotify For Artists app both on my mobile and web browser.I noticed that almost every day, the counter sucks 30-80 streamings.BUT today was really a...

Casual Listener

Plan Premium Country Greece Device   My Question or Issue The last weeks I use almost everyday, all day, the Spotify For Artists app both on my mobile and web browser. I noticed that alm...

Mario

Spotify Legend

406 Views

2 replies

0 likes

Music
Other
  • 406 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liking a song from a family members account

PlanFamily PremiumCountryUSADevicePixel 2,3, Google HomeOperating SystemGoogle Assistant, Android 10 My Question or IssueWe have a family premium account that my wife and I share. Both of us have our accounts linked with Google Assistant with voice m...

Regular

Plan Family Premium Country USA Device Pixel 2,3, Google Home Operating System Google Assistant, Android 10   My Question or Issue We have a family premium account that my wife and I s...

Katerina

Spotify Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

[Marshall] multiroom preset issue

Hello sir ,I can not post topic ,pls help. I bought couple of stanmore multi-room last month. I can set my favorite spotify album at preset No.1 2 and 3 , My wife set her favorite spotify album at preset No.4 5 and 6 , We use Spotify Family Plan . Wh...

Visitor

  Hello sir ,I can not post topic ,pls help.       I bought couple of stanmore multi-room last month. I can set my favorite spotify album at preset No.1 2 and 3 , My wife set he...

326 Views

0 replies

0 likes

Other
  • 326 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify does not see Alexa devices

PlanPremiumCountryUKDevice(Samsung S10, PC)Operating System(Android 10, Windows 10) My Question or IssueSince I upgraded my phone from an S7 to an S10 I have been unable to see any of our Alexa devices (we have 3 Echos in the house). I also have a Ya...

Casual Listener

Plan Premium Country UK Device (Samsung S10, PC) Operating System (Android 10, Windows 10)   My Question or Issue Since I upgraded my phone from an S7 to an S10 I have been unable...

beagle808

Casual Listener

5985 Views

2 replies

0 likes

Other
  • 5985 Views
  • 2 replies
  • 0 likes

Superuser Contribution I don't want the connection between my devices,how to cancel it?

Sometimes I want to play diffrent albums on different devices,but the spotify connect make me can only play one album on just one device at the same time.How to unavailable this?

Visitor

Sometimes I want to play diffrent albums on different devices,but the spotify connect make me can only play one album on just one device at the same time.How to unavailable this?

Mario

Spotify Legend

492 Views

1 replies

0 likes

Connect
  • 492 Views
  • 1 replies
  • 0 likes

Get Peter Thiel's Founder's Fund out of Spotify's financing

I'm disappointed that Spotify draws its capital from Peter Thiel's Founders Fund. Last year, Thiel bankrolled Donald Trump's campaign with a $1.25 million contribution, despite the Republican candidate's horrifying remarks about sexual assault, his m...

Newbie

I'm disappointed that Spotify draws its capital from Peter Thiel's Founders Fund. Last year, Thiel bankrolled Donald Trump's campaign with a $1.25 million contribution, despite the Republican ca...

mexico4g

Newbie

4870 Views

2 replies

7 likes

  • 4870 Views
  • 2 replies
  • 7 likes

Albums on Artist page are not visible

PlanPremiumCountryLatviaDeviceDesktop/Web/PhoneOperating SystemWin 10/Android My Question or IssueI've noticed that when logged in I cannot see several albums on the artist page (and listen to most of the songs from there). However, if I use web play...

Visitor

Plan Premium Country Latvia Device Desktop/Web/Phone Operating System Win 10/Android   My Question or Issue I've noticed that when logged in I cannot see several albums on the artist p...

serhatsabakk

Visitor

717 Views

1 replies

4 likes

Music
  • 717 Views
  • 1 replies
  • 4 likes

Issues With Podcast

My podcast hadn't updated on Spotify after I posted my last episode. I tried to log in to see if I could refresh the feed, but notice the podcast isn't in my options on the Podcasters login. So I tried to claim it, but it says: "Your RSS feed failed ...

Casual Listener

My podcast hadn't updated on Spotify after I posted my last episode. I tried to log in to see if I could refresh the feed, but notice the podcast isn't in my options on the Podcasters login. So I tri...

aaron2310

Casual Listener

731 Views

1 replies

0 likes

Other
  • 731 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists Gone

I can't access any of my already saved music through my artists, and I now have to try to add them all back one by one and it's been pretty disappointing not having it readily available. Is there any setting I can change or anything I can do to chang...

Visitor

I can't access any of my already saved music through my artists, and I now have to try to add them all back one by one and it's been pretty disappointing not having it readily available. Is there any...

Xenia

Moderator

535 Views

2 replies

0 likes

Samsung
  • 535 Views
  • 2 replies
  • 0 likes

Solved!! [Fire TV] Can you skip songs on Fire TV through an Echo speaker?

When you're playing music on Fire TV's Spotify app, will it respond to a command - like skip song - you give to an Echo speaker in the same network?

Regular

When you're playing music on Fire TV's Spotify app, will it respond to a command - like skip song - you give to an Echo speaker in the same network?

Newtonite

Regular

1828 Views

2 replies

0 likes

Other
Premium
  • 1828 Views
  • 2 replies
  • 0 likes

Xbox One Spotify Problem

PlanPremiumCountryUnited StatesDeviceXbox One My Question or IssueWhen I use the sidebar Spotify menu and try to click the repeat/no repeat/repeat one toggle, it stays on 'no repeat'

Casual Listener

Plan Premium Country United States Device Xbox One   My Question or Issue When I use the sidebar Spotify menu and try to click the repeat/no repeat/repeat one toggle, it stays on 'no rep...

carterwrest

Casual Listener

750 Views

2 replies

1 likes

Music
Other
  • 750 Views
  • 2 replies
  • 1 likes

Solved!! Can i become my own music distributor and label, and be able to upload to Spodify?

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueCan i become my own music distributor and label, and be able to upload to Spodify? Is there some sort of FAQ I can look at?

Visitor

  Plan Premium Country Australia Device PC Operating System Windows 10   My Question or Issue Can i become my own music distributor and label, and be able to upload to Spodify? I...

Billy-J

Spotify Star

6180 Views

1 replies

0 likes

Premium for Students
  • 6180 Views
  • 1 replies
  • 0 likes

iPhone Plays Not Showing On Desktop/Webplayer & Not Scrobbling To Last.fm

PlanPremiumCountryUK DeviceiPhone 7 PlusOperating SystemiOS 13 My Question or Issue Hi, the songs I play on my iPhone aren't showing on the Desktop or Webplayer while I am listening. Usually it shows what I am listening to and I have the option to ch...

Music Fan

  Plan Premium Country UK  Device iPhone 7 Plus Operating System iOS 13   My Question or Issue   Hi, the songs I play on my iPhone aren't showing on the Desktop or Web...

Tombo

Music Fan

602 Views

1 replies

0 likes

Connect
  • 602 Views
  • 1 replies
  • 0 likes

Solved!! scheduling a playlist to automatically add or remove specific songs each day

Is there any way to schedule ahead of time certain songs to be added or removed from the playlist. working on a playlist that is updated daily, with one song added and the oldest removed, is there a way to automate it so I dont have to physically go ...

Visitor

Is there any way to schedule ahead of time certain songs to be added or removed from the playlist. working on a playlist that is updated daily, with one song added and the oldest removed, is there a ...

EthanS1

Community Legend

2469 Views

1 replies

0 likes

Playlists
  • 2469 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can I unlink my spotify from an old playstation account, which i don't know the login of?

Dear community A few years ago I linked my Spotify to a PlayStation account on a PS3 of a friend. Here I didn't think about the fact that I had to disconnect it. Many years later I had bought a PS4. Here I tried to connect my Spotify again, without s...

Casual Listener

Dear community   A few years ago I linked my Spotify to a PlayStation account on a PS3 of a friend. Here I didn't think about the fact that I had to disconnect it. Many years later I had bough...

Elena

Moderator

2082 Views

3 replies

0 likes

PlayStation
  • 2082 Views
  • 3 replies
  • 0 likes

Superuser Contribution Few problems

Hello,I had a premium plan in Israel. I had few problems and since I didn't find a mail for sending feedback, I am putting it here and hope Spotify gys will see it:1. There are not daily list with mix Hebrew/English songs. Only Hebrew OR English.2. I...

Casual Listener

Hello, I had a premium plan in Israel. I had few problems and since I didn't find a mail for sending feedback, I am putting it here and hope Spotify gys will see it: 1. There are not daily list wit...

Elena

Moderator

522 Views

1 replies

0 likes

Music
  • 522 Views
  • 1 replies
  • 0 likes