Announcements

Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

61628 Views

7 replies

4 likes

  • 61628 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

tonykaaye

Casual Listener

38597 Views

216 replies

19 likes

Other
  • 38597 Views
  • 216 replies
  • 19 likes

Superuser Contribution Alexa stuck on same playlist/music and won’t play what I ask

PlanPremiumCountryUKDeviceSamsung PhoneOperating SystemAndroid My Question or IssueI setup my mums new amazon echo dot and linked her spotify premium account to it (recently upgraded it to premium as needs to be premium to work on Alexa). it worked o...

Casual Listener

Plan Premium Country UK Device Samsung Phone Operating System Android     My Question or Issue I setup my mums new amazon echo dot and linked her spotify premium account to it (r...

JoDAn

Casual Listener

35487 Views

33 replies

25 likes

Other
  • 35487 Views
  • 33 replies
  • 25 likes

Superuser Contribution Re-Uploading a Song in a New Album and Keeping Play Count

My Question or Issue Hey guys, I just have a question regarding re-releasing a track. So I have a single currently out on my profile, but in about 2 months from now I am going to release an EP which include the said song, just with a different master...

Visitor

My Question or Issue   Hey guys, I just have a question regarding re-releasing a track. So I have a single currently out on my profile, but in about 2 months from now I am going to release an ...

Mario

Spotify Legend

2573 Views

1 replies

0 likes

Other
  • 2573 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa playing only radio no matter what command i give her

PlanFreeCountryRomaniaDeviceAmazon echo dot gen 3 and Asus ZenfoneMy Question or IssueUntil a few days ago Alexa was playing every song i would tell her with no problem but now whenever i issue a command her answer is always the same "[Whatever i sai...

Regular

Plan Free Country Romania Device Amazon echo dot gen 3 and Asus Zenfone My Question or Issue Until a few days ago Alexa was playing every song i would tell her with no problem but now whenever...

Anglo

Visitor

143208 Views

44 replies

19 likes

Music
Other
  • 143208 Views
  • 44 replies
  • 19 likes

Medion Spotify Connect compatible device stops playing

PlanPremiumCountryGERDevice / OSMotorola G5S Plus (Android 8.1.0 / Spotify 8.5.36.747)Motorola G6 (Android 9 / Spotify 8.5.36.747)both connected via W-Lan (doesn't matter if it's 2,4 or 5 GHz)Desktop (Win 10 Home 1909 / Spotify 1.1.22.633.g1bab253a) ...

Visitor

Plan Premium Country GER Device / OS Motorola G5S Plus (Android 8.1.0 / Spotify 8.5.36.747) Motorola G6 (Android 9 / Spotify 8.5.36.747) both connected via W-Lan (doesn't matter if it's 2,4 ...

775 Views

0 replies

0 likes

Connect
  • 775 Views
  • 0 replies
  • 0 likes

Help. Local files on a playlist do not play through Sonos Player 5 speaker, only through device..

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

880 Views

0 replies

0 likes

  • 880 Views
  • 0 replies
  • 0 likes

My Chromecast TV doesn't show up on my laptop, only on my phone

I just got a new Chromecast TV and the device doesn't show up on my Spotify app on my Macbook. They're both connected to the same wifi and my TV only shows up on my iPhone. If I play it from my phone, only THEN it shows up as a device on my laptop. H...

Visitor

I just got a new Chromecast TV and the device doesn't show up on my Spotify app on my Macbook. They're both connected to the same wifi and my TV only shows up on my iPhone.   If I play it from...

fronc

Casual Listener

1356 Views

3 replies

0 likes

Connect
Desktop
  • 1356 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't save albums/new songs to my library

This is a bug that me and 3 of my other friends are facing as well. It's just like how apple music's "play next" queue randomly disappears (took them half a year to fix dont be like them). A lot of people are recently discovering this but dont want t...

Casual Listener

This is a bug that me and 3 of my other friends are facing as well. It's just like how apple music's "play next" queue randomly disappears (took them half a year to fix dont be like them). A lot of p...

Mrswami

Regular

768 Views

3 replies

0 likes

  • 768 Views
  • 3 replies
  • 0 likes

Sonos integration and the case of the disappearing speakers

PlanPremiumCountryAustraliaDevicePixel 3Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have seven Sonos speakers through the house, all with fixed ip addresses. In the last three weeks Spotify is regularly losing connec...

Visitor

  Plan Premium Country Australia Device Pixel 3 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have seven Sonos speakers through the house...

1017 Views

0 replies

0 likes

  • 1017 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Link each artists to each track on album release using DistroKid

Am about to upload a single with 4 tracks. So the release has 4 tracks. Each track is a remix (yes I'm the original artist with permission from myself). I want each remixer/artist to be featured, on THEIR remix track.In Distrokid can only specify art...

Music Fan

Am about to upload a single with 4 tracks. So the release has 4 tracks. Each track is a remix (yes I'm the original artist with permission from myself). I want each remixer/artist to be featured, on ...

lonelyhaiku

Casual Listener

49349 Views

7 replies

0 likes

Other
  • 49349 Views
  • 7 replies
  • 0 likes

Can't play this right now on ps4

PlanFreeCountry DevicePlayStation 4 My Question or Issue2 songs in my playlist were playing fine yesterday and today i tried to play them and it said cannot play this song right now. I have tried to get answers but this is my last hope.

Newbie

  Plan Free Country   Device PlayStation 4   My Question or Issue 2 songs in my playlist were playing fine yesterday and today i tried to play them and it said cannot play thi...

1875 Views

0 replies

0 likes

PlayStation
  • 1875 Views
  • 0 replies
  • 0 likes

[All Platforms][Playlists] Release Radar inaccuracies

My Release Radar playlist used to refresh every week with brand new songs from my favorite artists, but recently it has been showing me a) songs by artists I don't follow and b) songs that have been on the playlist for weeks at a time. For a) the alg...

Newbie

My Release Radar playlist used to refresh every week with brand new songs from my favorite artists, but recently it has been showing me a) songs by artists I don't follow and b) songs that have been ...

470 Views

0 replies

0 likes

All Platforms
Playlists
  • 470 Views
  • 0 replies
  • 0 likes

Superuser Contribution Family plan with Alexa, can't play on multi devices despite multi accounts and separate setup

PlanPremium - FamilyCountryUKDevice3x Amazon Dots My Question or IssueWe have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 and child 2). Each Dot is linked to Spotify with separate accounts (myself...

Casual Listener

Plan Premium - Family Country UK Device 3x Amazon Dots   My Question or Issue We have 3 separate Alexa Dots in our house. Each is setup with their own Amazon accounts (myself, child 1 an...

Senormano

Newbie

6373 Views

16 replies

0 likes

Music
Other
  • 6373 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Wrong spelling in Argentinian translations

Hello, I've seen a lot of spelling mistakes in the Argentinian translation. For example on the web, it says "Registráte" (Register - imperative), while that's totally incorrect. The accent (á) does not belong there. Could you please check the transla...

Casual Listener

Hello, I've seen a lot of spelling mistakes in the Argentinian translation. For example on the web, it says "Registráte" (Register - imperative), while that's totally incorrect. The accent (á) does n...

Peter

Spotify Legend

1014 Views

4 replies

0 likes

Other
  • 1014 Views
  • 4 replies
  • 0 likes

Over 3000 votes for wear OS offline

There are over 3000 votes on the wear os offline feature but there hasn't been any updates or news from Spotify for over a year. Would Spotify please be able to give us some sort of update? After speaking to a Spotify adviser they told me that Spotif...

Casual Listener

There are over 3000 votes on the wear os offline feature but there hasn't been any updates or news from Spotify for over a year. Would Spotify please be able to give us some sort of update? After spe...

aleben

Music Fan

1693 Views

1 replies

10 likes

Other
  • 1693 Views
  • 1 replies
  • 10 likes

My podcast was taken down

I sample a few songs and talk about them. I still see many podcasts on Spotify that clearly have full songs in them and they're still up. Why was mine taken down? It is called Euro Nation. And why is Spotify support so terrible? They don't answer any...

Newbie

I sample a few songs and talk about them. I still see many podcasts on Spotify that clearly have full songs in them and they're still up. Why was mine taken down?   It is called Euro Nation....

EthanS1

Community Legend

1902 Views

1 replies

0 likes

Other
  • 1902 Views
  • 1 replies
  • 0 likes

[galaxy watch active 2] Spotify volume controls stopped

PlanPremiumCountryUkDeviceSamsung galaxy watch active 2Operating SystemLatest My Question or IssueThis is embarassing, after the terrible experience I had 2 years ago with samsung sport fit 2 and spotify offline, I thought they would have fixed the i...

Music Fan

Plan Premium Country Uk Device Samsung galaxy watch active 2 Operating System Latest   My Question or Issue This is embarassing, after the terrible experience I had 2 years ago with sa...

aleben

Music Fan

3386 Views

1 replies

1 likes

Music
  • 3386 Views
  • 1 replies
  • 1 likes

Play Count Tracking

When a song is released in two different albums, does your personal play count for the song sync, or is there a different play count for the song in each album? Asking because things like Spotify Wrapped tell you your most played songs, but this woul...

Visitor

When a song is released in two different albums, does your personal play count for the song sync, or is there a different play count for the song in each album? Asking because things like Spotify Wra...

2530 Views

0 replies

3 likes

Music
Other
  • 2530 Views
  • 0 replies
  • 3 likes

Re: Spotify says offline on android auto

I am having exacly the same problem.my car is less than 2 weeks old and I have a samsung s9.How to fix?

Visitor

I am having exacly the same problem.my car is less than 2 weeks old and I have a samsung s9. How to fix?  

DaeTime

Visitor

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

[Android][Other] Rapidly pressing the Play/Pause button causes a seemingly endless loop

When playing Spotify through a Google home I was using the Spotify Android app to control the music. I repeatedly pressed the play/pause button and found that it will continuously repeat the input seemingly infinitely, but certainly many times more t...

Newbie

When playing Spotify through a Google home I was using the Spotify Android app to control the music. I repeatedly pressed the play/pause button and found that it will continuously repeat the input se...

855 Views

0 replies

0 likes

Android
Other
  • 855 Views
  • 0 replies
  • 0 likes