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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1635 Views
  • 16 replies
  • 6 likes
  • Other
  • 1635 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17602 Views
  • 8 replies
  • 1 likes
  • Other
  • 17602 Views
  • 8 replies
  • 1 likes

Album not showing up on my spotify

Hi, Strangely my friend can view and listen to Chasing Grace's album called nowhere near old enough, however this album doesn't show up at all on my spotify account. He shared the album with me, and now I can see it but the songs are greyed out and I...

  • Newbie
  • Hi,    Strangely my friend can view and listen to Chasing Grace's album called nowhere near old enough, however this album doesn't show up at all on my spotify account.  He shared t...
  • Nico
  • Community Legend
  • 417 Views
  • 1 replies
  • 0 likes
  • 417 Views
  • 1 replies
  • 0 likes

Music pausing on Samsung TV after 1 second

Been listening to spotify on my Samsung smart tv (UN49KU7000F) for months with no problem, now all of a sudden it's pausing every second. Press play and pauses again after one second. Tried uninstalling and reinstalling, signing out of all devices, r...

  • Casual Listener
  • Been listening to spotify on my Samsung smart tv (UN49KU7000F) for months with no problem, now all of a sudden it's pausing every second. Press play and pauses again after one second.    ...
  • fonzywonzy
  • Casual Listener
  • 6940 Views
  • 35 replies
  • 14 likes
  • Samsung
  • 6940 Views
  • 35 replies
  • 14 likes

Ads not playing to continue Playlist

Ok, so when I listen to my playlist on the Spotify Web Player an add will say its playing but doesn't play, I wait for it to play but nothing happens. I refresh the page to see if that helps, it restarts my playlist from the first song and doesn't co...

  • Newbie
  • Ok, so when I listen to my playlist on the Spotify Web Player an add will say its playing but doesn't play, I wait for it to play but nothing happens. I refresh the page to see if that helps, it rest...
  • Nico
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Aufhebung der 3333 Song Grenze

Wann wollt ihr endlich die Begrenzung aufheben das ist doch wohl ein scherz ?

  • Newbie
  • Wann wollt ihr endlich die Begrenzung aufheben das ist doch wohl ein scherz ?
  • Nico
  • Community Legend
  • 361 Views
  • 1 replies
  • 0 likes
  • 361 Views
  • 1 replies
  • 0 likes

Playstation App Zukunft - Playstation app future

Hallo, wird die Playstation App noch weiterentwickelt?Wäre super, wenn man dort seine Playlists besser bearbeiten kann. Bis jetzt ist die Playstation App leider nicht sehr gut. Hello, is the Playstation app still evolving? The Playstation app is not ...

  • Regular
  • Hallo, wird die Playstation App noch weiterentwickelt? Wäre super, wenn man dort seine Playlists besser bearbeiten kann. Bis jetzt ist die Playstation App leider nicht sehr gut.   Hello, is t...
  • Nico
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • PlayStation
  • 362 Views
  • 1 replies
  • 0 likes

Web player skipping Chrome v58.0.3029.110

Hi,I'm trying to access the webplayer on chrome v58.0.3029.110 however the songs endlessly skip and never actually play. I can get them to work if I click the same song like 50 times but the skipping resumes after the song ends.The web player used to...

  • Casual Listener
  • Hi, I'm trying to access the webplayer on chrome v58.0.3029.110 however the songs endlessly skip and never actually play. I can get them to work if I click the same song like 50 times but the skippi...
  • Nico
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Playlist can not be found

We've created the following playlist, and configured it as a public playlist: https://open.spotify.com/user/8cgxviei12momtw4ju1f3zbdp/playlist/4WeQuhO9OYxR3l4JvGTjkR However, when i login with a different account and search for the name of the playli...

  • Newbie
  • We've created the following playlist, and configured it as a public playlist: https://open.spotify.com/user/8cgxviei12momtw4ju1f3zbdp/playlist/4WeQuhO9OYxR3l4JvGTjkR   However, when i l...
  • Nico
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

ps4 songs too fast

Help please on my ps4 spotiy songs are playing way too fast and it sucks. Ive completly turned off console and turned back on, let it sit off all night, redownloaded spotify, i dont know how to fix

  • Newbie
  • Help please on my ps4 spotiy songs are playing way too fast and it sucks. Ive completly turned off console and turned back on, let it sit off all night, redownloaded spotify, i dont know how to fix
  • Nico
  • Community Legend
  • 399 Views
  • 1 replies
  • 0 likes
  • 399 Views
  • 1 replies
  • 0 likes

Solved!! Gift page broken

Trying to access the gift page: https://www.spotify.com/ie/purchase/ecards/ in Chrome on Windows. Getting 404 error.

  • Newbie
  •   Trying to access the gift page: https://www.spotify.com/ie/purchase/ecards/ in Chrome on Windows. Getting 404 error.     
  • LogicLoop
  • Newbie
  • 542 Views
  • 2 replies
  • 0 likes
  • Other
  • 542 Views
  • 2 replies
  • 0 likes

Superuser Contribution Webplayer (Mac; Google Chrome) only plays a few songs from a big playlist

PlanFree/Premium: PremiumCountry: Austria DeviceMacOperating SystemiOS My Question or Issue I have a playlist with around 300 songs on it. However, it only plays a handful of songs in shuffle mode in Web Player, using Google Chrome on a Mac with iOS....

  • Newbie
  • Plan Free/Premium: Premium Country: Austria   Device Mac Operating System iOS   My Question or Issue  I have a playlist with around 300 songs on it. However, it only plays a ...
  • Jemi
  • Spotify Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ps4 stops after 2 secs

The music plays for 2 sec then stops. I've uninstalled then re installed. I have checked for updates an still does it.PlanFree/PremiumCountry DevicePs4Operating My Question or Issue

  • Newbie
  • The music plays for 2 sec then stops. I've uninstalled then re installed. I have checked for updates an still does it. Plan Free/Premium Country   Device Ps4 Operating    My Q...
  • Jemi
  • Spotify Legend
  • 550 Views
  • 3 replies
  • 0 likes
  • 550 Views
  • 3 replies
  • 0 likes

Superuser Contribution Chromecast Spotify Skips

PlanPremiumCountryUSA DeviceChromecast UltraMy Question or Issue I've read multiple people have this issue spotify skips on my chromecast. It's very laggy. I'm dissapointed with this. Spotify is a large enteprise as is google. This issue has been on ...

  • Newbie
  • Plan Premium Country USA  Device Chromecast Ultra My Question or Issue   I've read multiple people have this issue spotify skips on my chromecast. It's very laggy. I'm dissapointed ...
  • Jemi
  • Spotify Legend
  • 898 Views
  • 1 replies
  • 1 likes
  • 898 Views
  • 1 replies
  • 1 likes

Superuser Contribution CarPlay only scrolls to first 12 items while driving

I just had CarPlay installed and Spotify will only allow me to scroll to the first 12 items on any page while I am driving. Once I am stopped or parked the entire list becomes available.

  • Newbie
  •   I just had CarPlay installed and Spotify will only allow me to scroll to the first 12 items on any page while I am driving. Once I am stopped or parked the entire list becomes available.
  • Jemi
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • Other
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pause of my music every second smart tv

PlanFree/PremiumCountry FranceDeviceSamsung smart tv0 My Question or Issue Hello i am french so i hope everybodyWill Well until last week. I am using my smart tv. 1 year old max. Everytime i am playing a song it stop.. Pause... so i push again the mu...

  • Casual Listener
  • Plan Free/Premium Country  France Device Samsung smart tv0   My Question or Issue  Hello i am french so i hope everybodyWill  Well until last week. I am using my smart tv....
  • Jeremyfrenchman
  • Casual Listener
  • 481 Views
  • 2 replies
  • 1 likes
  • Samsung
  • 481 Views
  • 2 replies
  • 1 likes

Stuck song not even playing

For the past maybe 48 hours, the web player has been stuck on one song, and has not played anything else. The song that it's stuck on isn't even playing at all. I tried logging out, restarting my laptop, changing my password, and some other things, a...

Screenshot 2017-12-10 at 11.14.58 AM - Edited.png
  • Casual Listener
  • For the past maybe 48 hours, the web player has been stuck on one song, and has not played anything else. The song that it's stuck on isn't even playing at all. I tried logging out, restarting my lap...
  • Nico
  • Community Legend
  • 462 Views
  • 3 replies
  • 1 likes
  • music
    Other
  • 462 Views
  • 3 replies
  • 1 likes

Solved!! [PS4] Musique qui se met en pause

A ma grande surprise, ce matin, quand j'ai voulu utiliser Spotify pour écouter ma musique j'ai remarqué que celle ci ce m'était en pause toutes les 2 secondes (vraiment), j'ai donc rallumé ma PlayStation rien à y faire, et quand je lance la musique à...

  • Casual Listener
  • A ma grande surprise, ce matin, quand j'ai voulu utiliser Spotify pour écouter ma musique  j'ai remarqué que celle ci ce m'était en pause toutes les 2 secondes (vraiment), j'ai donc rallumé ma P...
  • Oscar0-o
  • Casual Listener
  • 9464 Views
  • 6 replies
  • 6 likes
  • 9464 Views
  • 6 replies
  • 6 likes

Superuser Contribution No se puede reproducir esto en este momento

PlanPremiumCountrySpainDeviceMacbook Pro late 2016, PC, Xiaomi Redmi Note 5 Pro)Operating SystemmacOS Mojave, Windows 10, MIUI 10.2) My Question or IssueEstoy teniendo problemas para escuchar algunos grupos, que me da este mensaje de error. Por ejemp...

  • Casual Listener
  • Plan Premium Country Spain Device Macbook Pro late 2016, PC, Xiaomi Redmi Note 5 Pro) Operating System macOS Mojave, Windows 10, MIUI 10.2)   My Question or Issue Estoy teniendo proble...
  • Guido
  • Spotify Legend
  • 1554 Views
  • 3 replies
  • 0 likes
  • Other
  • 1554 Views
  • 3 replies
  • 0 likes