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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bobbybooie
  • Visitor
  • 17820 Views
  • 112 replies
  • 11 likes
  • Other
  • 17820 Views
  • 112 replies
  • 11 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 21530 Views
  • 9 replies
  • 2 likes
  • Other
  • 21530 Views
  • 9 replies
  • 2 likes

Cannot play some (download) songs on Sonos

PlanPremiumCountrySwitzerlandDeviceHuawai P20pro, Samsung Tab AOperating SystemAndroid 9 My Question or IssueWhen I want to play a downloaded song on my mobile device it works, but if I want to connect to Sonos it does not connect. If I already play ...

  • Visitor
  • Plan Premium Country Switzerland Device Huawai P20pro, Samsung Tab A Operating System Android 9   My Question or Issue When I want to play a downloaded song on my mobile device it work...
  • 774 Views
  • 0 replies
  • 0 likes
  • 774 Views
  • 0 replies
  • 0 likes

"I can't play Spotify on that device"

We recently received an Echo Auto. We have a premium student Spotify account. I was able to connect my phone to the Echo Auto just fine and use it with Spotify. However, when I connected my wife's phone and try to use Spotify, Alexa says, "I can't pl...

  • Casual Listener
  • We recently received an Echo Auto. We have a premium student Spotify account. I was able to connect my phone to the Echo Auto just fine and use it with Spotify. However, when I connected my wife's ph...
  • anthony_bird
  • Newbie
  • 4321 Views
  • 3 replies
  • 4 likes
  • Android
    Other
  • 4321 Views
  • 3 replies
  • 4 likes

Any URL brings back to Home

I use to browse on spotify using url and Spotify IDs. For instance, I search on DuckDuckGo the name of a song with I'm Feeling Ducky, then it starts the song automatically. Since today, it doesn't work anymore. Any clue why?

  • Casual Listener
  • I use to browse on spotify using url and Spotify IDs. For instance, I search on DuckDuckGo the name of a song with I'm Feeling Ducky, then it starts the song automatically. Since today, it doesn't wo...
  • 1155 Views
  • 0 replies
  • 0 likes
  • Other
  • 1155 Views
  • 0 replies
  • 0 likes

Music stops periodically in Xbox one app

PlanPremiumCountryCanada DeviceXbox One My Question or Issue Last few days I'm finding that I'll start a playlist in the Spotify app, songs will be playing and then suddenly after a few songs (~15-20 mins or so?) sound in the app will stop. Songs are...

  • Newbie
  • Plan Premium Country Canada   Device Xbox One   My Question or Issue   Last few days I'm finding that I'll start a playlist in the Spotify app, songs will be playing and then...
  • 718 Views
  • 0 replies
  • 1 likes
  • music
  • 718 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify web Player not working on Firefox

I'm having this message each time i open Spotify web player on Firefox, for now 3 weeks.Basically it says that a problem has occured and i need to reload the page. That doesn't fix anything. Actually 2 weeks ago, reloading the page 5-20 times would f...

error.png
  • Regular
  • I'm having this message each time i open Spotify web player on Firefox, for now 3 weeks. Basically it says that a problem has occured and i need to reload the page. That doesn't fix anything. Ac...
  • user-removed
  • Not applicable
  • 28204 Views
  • 8 replies
  • 0 likes
  • Other
  • 28204 Views
  • 8 replies
  • 0 likes

Superuser Contribution JBL Link 20 will not play spotify playlists

I have 3 Google Home Speakers, a JBL Link 20 and a non-premium Spotify Account. If I ask my Google Home speakers to play my Spotify playlists it will play them. If I ask the JBL Link 20 to play the same Spotify playlists it will not. The JBL Link 20 ...

  • Casual Listener
  • I have 3 Google Home Speakers, a JBL Link 20 and a non-premium Spotify Account.  If I ask my Google Home speakers to play my Spotify playlists it will play them.  If I ask the JBL Link 20 t...
  • exkiwi
  • Newbie
  • 5144 Views
  • 4 replies
  • 0 likes
  • Other
  • 5144 Views
  • 4 replies
  • 0 likes

set up multiple spotify accounts witth Alexa Echo

PlanPremiumUSA DeviceAlexa Echo How to set up multiple Spotify accounts under Premium plan to use Alexa Echo so that each account owner can ask Alexa to play his/her own playlist?

  • Visitor
  • Plan Premium USA   Device Alexa Echo   How to set up multiple Spotify accounts under Premium plan to use Alexa Echo so that each account owner can ask Alexa to play his/her own playl...
  • 657 Views
  • 0 replies
  • 1 likes
  • Other
  • 657 Views
  • 0 replies
  • 1 likes

Playstation 4 L1 and R1 (other shortcuts)

PlanPremiumCountry EnglandDeviceGoogle Pixel 3Operating SystemPlaystation 4 My Question or Issue What has happened to the shortcuts as they no longer work, mainly care about L1 and R1 and Triangle that allowed you to skip, repeat and pause/play your ...

  • Visitor
  • Plan Premium Country  England Device Google Pixel 3 Operating System Playstation 4   My Question or Issue  What has happened to the shortcuts as they no longer work, mainly c...
  • Gideon_Moriarty
  • Casual Listener
  • 1774 Views
  • 1 replies
  • 1 likes
  • 1774 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists/albums do not seamlessly loop

PlanPremiumCountryCanadaDevicePC / iPhone 7Operating SystemWindows 10 / iOS 12 My Question or IssueWhen I listen to tracks in an album/playlist, they play seamlessly and there's no gap between when one ends and another starts. When I try to loop the ...

  • Newbie
  • Plan Premium Country Canada Device PC / iPhone 7 Operating System Windows 10 / iOS 12   My Question or Issue When I listen to tracks in an album/playlist, they play seamlessly and ther...
  • PavlovsSon
  • Regular
  • 2042 Views
  • 2 replies
  • 2 likes
  • music
  • 2042 Views
  • 2 replies
  • 2 likes

[Yamaha] Cannot connect to a/v receiver

PlanPremiumCountryPHDevice(Mi MIX, notebook Asus, receiver Yamaha RX-A2050)Operating System(Android Oreo, Windows 7) My Question or Issue[Yamaha] Cannot connect to a/v receiverSuddenly Spotify stopped to connect to a/v receiver. It worked fine for 1/...

  • Visitor
  • Plan Premium Country PH Device (Mi MIX, notebook Asus, receiver Yamaha RX-A2050) Operating System (Android Oreo, Windows 7)   My Question or Issue [Yamaha] Cannot connect to a/v r...
  • 870 Views
  • 0 replies
  • 3 likes
  • Other
  • 870 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Application not available for WebOs 2.2

PlanFree/PremiumCountry BrazilDeviceTV LG 40LF6350Operating SystemWebOS TV 2.2 My Question or Issue Why Spotify application is not available yet for this device? If may be converted or modified for running on this device? I really miss this app. I us...

  • Casual Listener
  • Plan Free/Premium Country  Brazil Device TV LG 40LF6350 Operating System WebOS TV 2.2  My Question or Issue   Why Spotify application is not available yet for this device? If...
  • jeff-parker
  • Regular
  • 6605 Views
  • 4 replies
  • 1 likes
  • Connect
  • 6605 Views
  • 4 replies
  • 1 likes

Superuser Contribution Sudden volume changes

I think this is a problem with Spotify and not my computer, but suddenly I'm having problems with the volume. I'm using the web version (Chrome) on an iMac desktop. I'll be listening with earphones, with the volume set on Spotify at about 70% and all...

  • Casual Listener
  • I think this is a problem with Spotify and not my computer, but suddenly I'm having problems with the volume. I'm using the web version (Chrome) on an iMac desktop. I'll be listening with earphones, ...
  • luchau2
  • Visitor
  • 869 Views
  • 2 replies
  • 1 likes
  • Other
  • 869 Views
  • 2 replies
  • 1 likes

Stream Xbox through Xbox companion windows 10 Spotify stops music when game starts

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 783 Views
  • 0 replies
  • 0 likes
  • Connect
    music
    Other
  • 783 Views
  • 0 replies
  • 0 likes

Solved!! Google Home Mini Offer Failed

My Question or IssueWhen I went to check out to get my Google Home Mini, the Google store said there was an error and to try again later. But now if I try to go through the process again, the Google store says, "Unfortunately, we couldn't add that to...

  • Casual Listener
  • My Question or Issue When I went to check out to get my Google Home Mini, the Google store said there was an error and to try again later. But now if I try to go through the process again, the Googl...
  • herroashree
  • Casual Listener
  • 1251 Views
  • 2 replies
  • 0 likes
  • Other
  • 1251 Views
  • 2 replies
  • 0 likes

Spotify Stuck on a song, won't play that song or anything else

PlanPremiumCountryUnited StatesDeviceiPhone 10, Apple Watch, Google Home Mini, PCOperating SystemiOS 13.2.2, Watch iOS 6.1, Windows 10 My Question or IssueI was playing the Guilty Pleasures playlist this morning on the Spotify desktop software and af...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 10, Apple Watch, Google Home Mini, PC Operating System iOS 13.2.2, Watch iOS 6.1, Windows 10   My Question or Issue I was playing the G...
  • simpleporcelain
  • Casual Listener
  • 606 Views
  • 1 replies
  • 0 likes
  • Other
  • 606 Views
  • 1 replies
  • 0 likes

Solved!! No playlists, can't search or add favorites on web player

PlanPremiumCountryUSADeviceChrome, firefox, all browsersOperating SystemWindows 10My Question or IssueNone of my playlists are present. Search results in an "oops" error. When selecting add to favorites, it does not reflect in my favorites.

  • Casual Listener
  • Plan Premium Country USA Device Chrome, firefox, all browsers Operating System Windows 10 My Question or Issue None of my playlists are present. Search results in an "oops" error. When selec...
  • pennstatephil
  • Casual Listener
  • 1463 Views
  • 1 replies
  • 0 likes
  • 1463 Views
  • 1 replies
  • 0 likes

Lil Peep song stolen, released by other artist

My Question or IssueWhile on Discover Weekly, I heard “Witchblades” by Lil Peep & Lil Tracy, (which has [to my knowledge] only been uploaded on SoundCloud and YouTube) except it was released to Spotify by an artist by the name of “Bunk 15 GANG”. This...

  • Newbie
  • My Question or Issue While on Discover Weekly, I heard “Witchblades” by Lil Peep & Lil Tracy, (which has [to my knowledge] only been uploaded on SoundCloud and YouTube) except it was released to...
  • 1358 Views
  • 0 replies
  • 0 likes
  • Other
  • 1358 Views
  • 0 replies
  • 0 likes

I can't embed my playlist into my SquareSpace website!

PlanPremiumCountryUSAMy Question or IssueI really just want to embed my monthly playlist on my SquareSpace site and they have an option to embed but none of the links from Spotify work. I have tried all three "Copy" options under "Share" including "C...

Screen Shot 2019-11-01 at 5.17.24 PM.png Screen Shot 2019-11-01 at 5.18.00 PM.png
  • Newbie
  • Plan Premium Country USA My Question or Issue I really just want to embed my monthly playlist on my SquareSpace site and they have an option to embed but none of the links from Spotify work. I h...
  • FreyaCatherine
  • Visitor
  • 4796 Views
  • 1 replies
  • 0 likes
  • music
  • 4796 Views
  • 1 replies
  • 0 likes

Volume omhoog

Het volume van mijn Marantz receiver gaat zonder aanleiding steeds flink omhoog. Ik gebruik Spotify met de app op Samsung S9.

  • Visitor
  • Het volume van mijn Marantz receiver gaat zonder aanleiding steeds flink omhoog. Ik gebruik Spotify met de app op Samsung S9.
  • 361 Views
  • 0 replies
  • 0 likes
  • 361 Views
  • 0 replies
  • 0 likes

Superuser Contribution Se cierra la app sola

/PremiumCountryArgentinaDeviceRedmi S2Operating SystemMiu 10 My Question or IssueHace varias semanas cuando voy a otra app se frena la música, antes era cada 10 min. Pero ahora es cada vez que entro a otra app. Ya eliminé caché, borre los datos, rein...

  • Casual Listener
  •   /Premium Country Argentina Device Redmi S2 Operating System Miu 10   My Question or Issue Hace varias semanas cuando voy a otra app se frena la música, antes era cada 10 min. Pe...
  • Petya
  • Community Legend
  • 786 Views
  • 1 replies
  • 0 likes
  • Other
  • 786 Views
  • 1 replies
  • 0 likes