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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 851 Views
  • 7 replies
  • 2 likes
  • Other
  • 851 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17297 Views
  • 8 replies
  • 1 likes
  • Other
  • 17297 Views
  • 8 replies
  • 1 likes

Xbox One App plays ads with premium

I just downloaded the app on Xbox One and I'll get an ad after every few songs/skips. The account I logged in with has premium and I checked on my phone app to make sure this was still the case. Please help!

  • Newbie
  • I just downloaded the app on Xbox One and I'll get an ad after every few songs/skips. The account I logged in with has premium and I checked on my phone app to make sure this was still the case. Plea...
  • Nico
  • Community Legend
  • 1410 Views
  • 1 replies
  • 1 likes
  • Other
  • 1410 Views
  • 1 replies
  • 1 likes

Not supporting Apple Watch

I found this so disappointing that I cannot install Spotify in my Apple Watch....when can spotify support Apple Watch .......

  • Newbie
  • I found this so disappointing that I cannot install Spotify in my Apple Watch.... when can spotify support Apple Watch ....... 
  • Nico
  • Community Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 444 Views
  • 1 replies
  • 0 likes

Not playing my playlist

Hi guys, so I just got that problem: everytime Im playing any album after the first song is finished it begins a song from 21 Savage album „Savage Mode” and I cant get why. IDK if I explained it correctly. If not pls tell me and I will try to be more...

  • Casual Listener
  • Hi guys, so I just got that problem: everytime Im playing any album after the first song is finished it begins a song from 21 Savage album „Savage Mode” and I cant get why.  IDK if I explained ...
  • Nico
  • Community Legend
  • 1197 Views
  • 1 replies
  • 0 likes
  • music
  • 1197 Views
  • 1 replies
  • 0 likes

Only play one music

I use web player over Google Chrome Version 66.0.3359.139, running in a MacBook Air with macOS High Sierra 10.13.4.Since this morning, every time I play any music or playlist, after 15 seconds its stops, and starts playing YOU GOT LOVE.I try play ano...

Screen Shot 2018-05-12 at 1.58.04 PM.png
  • Newbie
  • I use web player over Google Chrome Version 66.0.3359.139, running in a MacBook Air with macOS High Sierra 10.13.4. Since this morning, every time I play any music or playlist, after 15 se...
  • Nico
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Other
  • 287 Views
  • 1 replies
  • 0 likes

Windows 10 Mobile app doesn't play next playlist song

I am using Spotify 5.2.4.0 version on Windows 10 Mobile 10.0.15254.401 build (latest one).When I play playlist (local or global) app is playing the first song only, then it stops. I cannot also press "Next" button (|>) - it does not jump to next song...

  • Casual Listener
  • I am using Spotify 5.2.4.0 version on Windows 10 Mobile 10.0.15254.401 build (latest one). When I play playlist (local or global) app is playing the first song only, then it stops. I cannot also pre...
  • Nico
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

PS 4 - how to share playlist to other devices

Hello, I need an advice. Sadly, I spend a lot of time to made my playlist on ps4, where is only one posibility to click add to your library. When I am in library i see list of songs.There is no option to make playlist from them. When i log into my ac...

  • Casual Listener
  • Hello,   I need an advice.    Sadly, I spend a lot of time to made my playlist on ps4, where is only one posibility to click add to your library. When I am in library i see list of...
  • Nico
  • Community Legend
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

My friends do not see my feed anymore

PlanPremiumCountry Italy Device Operating SystemWindows 10 My Question or Issue A couple of day ago I did the premium account. Since that day no one of my friends can see my activity while I'm listening my playlist. I'm wondering if I switch off some...

  • Newbie
  • Plan Premium Country  Italy  Device   Operating System Windows 10   My Question or Issue  A couple of day ago I did the premium account. Since that day no one ...
  • Nico
  • Community Legend
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio

PlanPremiumCountry United StatesDeviceiPhone XOperating SystemWindows 10,etc. My Question or Issue I have a premium account, but the radio option is gone from my mobile add and my desktop app is not allowing me to create a new station. Why?

  • Newbie
  • Plan Premium Country  United States Device iPhone X Operating System Windows 10,etc.   My Question or Issue  I have a premium account, but the radio option is gone from my mo...
  • Guido
  • Spotify Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Other
  • 256 Views
  • 1 replies
  • 0 likes

Solved!! Cannot access Spotify For Artists

I'm unable to access Spotify For Artists, I keep getting the error message pictured below. I've tried on multiple browsers and it's the same result. What should I do? CountryCanadaDevice(Macbook Pro 15" 2015)

  • Casual Listener
  •   I'm unable to access Spotify For Artists, I keep getting the error message pictured below. I've tried on multiple browsers and it's the same result. What should I do?     Country...
  • Nico
  • Community Legend
  • 1714 Views
  • 3 replies
  • 0 likes
  • Other
  • 1714 Views
  • 3 replies
  • 0 likes

Can't Add Songs to Playlist

PlanFree/PremiumCountryCanadaDeviceChrome Version 66.0.3359.181 (64-bit)Operating SystemWindows 10 My Question or Issue I can't add songs to my existing playlist which only has 76 songs. When I click the option "Add to Playlist" from my library or se...

  • Regular
  • Plan Free/Premium Country Canada Device Chrome Version 66.0.3359.181 (64-bit) Operating System Windows 10   My Question or Issue  I can't add songs to my existing playlist wh...
  • Nico
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • Other
  • 342 Views
  • 1 replies
  • 0 likes

Wordpress Spotify Player - Error message "redirected too many times"

Hi, all the spotify player widgets embeded on my wordpress website are not working anymore.Error message is "open.spotify.com redirected you too many times."https://www.imusiciandigital.com/en/artist-of-the-month/ I created them with https://develope...

  • Casual Listener
  • Hi,   all the spotify player widgets embeded on my wordpress website are not working anymore. Error message is "open.spotify.com redirected you too many times." https://www.imusiciandig...
  • Nico
  • Community Legend
  • 471 Views
  • 1 replies
  • 0 likes
  • Other
  • 471 Views
  • 1 replies
  • 0 likes

Can't find or play song via Spotify?

Hi Spotify Community, I can't get this https://open.spotify.com/album/3GBnNRYsxBfEeMSMmTpJ25 to play?Is there a restriction due to location or what's the reason why this can't be played or found in spotify itself? Thanks for your help! bokchoi

  • Casual Listener
  • Hi Spotify Community,   I can't get this https://open.spotify.com/album/3GBnNRYsxBfEeMSMmTpJ25 to play? Is there a restriction due to location or what's the reason why this can't be play...
  • Bittencourt
  • Spotify Star
  • 536 Views
  • 2 replies
  • 0 likes
  • music
  • 536 Views
  • 2 replies
  • 0 likes

PS4 cannot use connect play

premium UKiPhone XSios12.1.3 My Question or IssueI have been trying to use my Spotify on my PS4, since I used my Facebook to login at first, so I can only use Spotify connect. However, even I am connected to the same WiFi I can’t find my PS4

  • Regular
  • premium  UK iPhone XS ios12.1.3   My Question or Issue I have been trying to use my Spotify on my PS4, since I used my Facebook to login at first, so I can only use Spotify connect. H...
  • rookiexxxx
  • Regular
  • 525 Views
  • 2 replies
  • 0 likes
  • 525 Views
  • 2 replies
  • 0 likes

Facebook Connected Accounts

I am currently using Premium with a facebook created account which I can't see "Disconnect from Facebook" button under social topic in settings of Desktop. I can log in with email and password. What if I close my facebook account?

  • Newbie
  •   I am currently using Premium with a facebook created account which I can't see "Disconnect from Facebook" button under social topic in settings of Desktop. I can log in with email and passwor...
  • Nico
  • Community Legend
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Spotify crashes right after it has loaded on ps4.

PlanFree/PremiumCountry NorwayDevicePlaystation 4Operating System5.55 My Question or Issue Hi, spotify crashes right after it has loaded... changing language doesnt work anymore... before all this happened i could not connect my phone to the ps4...

  • Newbie
  • Plan Free/Premium Country  Norway Device Playstation 4 Operating System 5.55   My Question or Issue  Hi, spotify crashes right after it has loaded... changing language doesnt...
  • Nico
  • Community Legend
  • 1307 Views
  • 1 replies
  • 0 likes
  • 1307 Views
  • 1 replies
  • 0 likes

Unable to unlink my account from Playstation

I am unable to link my Spotify with my NEW PlayStation account as I no longer want to use that account. I tried logging out the account and logging out of my Spotify. I attached an image of the message I get. PlanPremiumCountry United StatesDevicePS4...

  • Casual Listener
  • I am unable to link my Spotify with my NEW PlayStation account as I no longer want to use that account. I tried logging out the account and logging out of my Spotify. I attached an image of the messa...
  • Nico
  • Community Legend
  • 715 Views
  • 1 replies
  • 0 likes
  • 715 Views
  • 1 replies
  • 0 likes

Webplayer crashing

PlanFreeCountry UKDevicechromebookOperating Systemchrome os My Question or Issue There is a problem with the Spotify web player. I changed my Korean to Korean on my laptop, but I'm learning Korean and it really helps. However, if you do not click on ...

  • Newbie
  • Plan Free Country  UK Device chromebook Operating System chrome os   My Question or Issue  There is a problem with the Spotify web player. I changed my Korean to Korean on my...
  • Nico
  • Community Legend
  • 535 Views
  • 1 replies
  • 0 likes
  • Other
  • 535 Views
  • 1 replies
  • 0 likes

PS4 Troubleshooting

PlanPremiumCountryUSA DevicePS4 1 TBOperating SystemMost current OS My Question or IssueI rencently bought a ps4 and I want to use my Spotify on It but whenever I log in it tells me it’s linked somewhere else.I tried singing out of all devices but it...

  • Casual Listener
  • Plan Premium Country USA   Device PS4 1 TB Operating System Most current OS   My Question or Issue I rencently bought a ps4 and I want to use my Spotify on It but whenever I log ...
  • Nico
  • Community Legend
  • 747 Views
  • 1 replies
  • 0 likes
  • Sony
  • 747 Views
  • 1 replies
  • 0 likes

fire tv, keeps pausing

the spotify on my fire tv stick keeps pausing itself every 2 seconds, i’ve logged out, deleted it, restarted my fire tv and followed loads of other steps... help!!

  • Newbie
  •  the spotify on my fire tv stick keeps pausing itself every 2 seconds, i’ve logged out, deleted it, restarted my fire tv and followed loads of other steps... help!!
  • KeelinG
  • Newbie
  • 1041 Views
  • 2 replies
  • 0 likes
  • Other
  • 1041 Views
  • 2 replies
  • 0 likes

Solved!! "Song Unavailable" YungGezzis - M0N3Y UP (album SVTVN)

Country United StatesDevice/Operating SystemIOS 12, windows 10, etc My Question or IssueHello, i discovered this song 'M0N3Y UP' a few days ago and did some research about this song, it was apparently on google playstore, youtube, deezers, napsters, ...

  • Newbie
  • Country  United States Device/Operating System IOS 12,  windows 10, etc   My Question or Issue Hello, i discovered this song 'M0N3Y UP' a few days ago and did some research about...
  • Nico
  • Community Legend
  • 523 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 523 Views
  • 1 replies
  • 0 likes