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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2437 Views
  • 22 replies
  • 6 likes
  • Other
  • 2437 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17865 Views
  • 8 replies
  • 2 likes
  • Other
  • 17865 Views
  • 8 replies
  • 2 likes

An add keeps stopping spotify from working

I've got this problem like two days now. The problem is that spotifys own add keeps stopping my spotify from working. I've tried turning my tablet off when the add comes because only closing the app does not work. But even when i turn off my tablet a...

  • Newbie
  • I've got this problem like two days now. The problem is that spotifys own add keeps stopping my spotify from working. I've tried turning my tablet off when the add comes because only closing the app ...
  • Nico
  • Community Legend
  • 304 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 304 Views
  • 1 replies
  • 0 likes

Web Player is locked

Logged onto Web Player this morning, only to find out that 'Spotify Connect' is now in full-force blocking me from using Web Player because I am supposedly 'listening on my iPhone'...I tried logging off from my phone, removing Spotify from it, re-ins...

  • Newbie
  • Logged onto Web Player this morning, only to find out that 'Spotify Connect' is now in full-force blocking me from using Web Player because I am supposedly 'listening on my iPhone'... I tried loggin...
  • Nico
  • Community Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 355 Views
  • 1 replies
  • 0 likes

Songs offline

I had a problem. I have an offline premium account, and I really want to listen to a song offline. When im online then I'm able to listen, but as soon as I go offline, the song just sits at 0:00 and it doesnt start, but the other ones do start.

  • Newbie
  • I had a problem. I have an offline premium account, and I really want to listen to a song offline. When im online then I'm able to listen, but as soon as I go offline, the song just sits at 0:00 and ...
  • Nico
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Can't Play Spotify on PS4

When I try to use the Spotify application, it doesn't let me, citing an error connecting to the PlayStation Network even though I'm connected to the Internet and said Internet works fine on my PS4 and all other devices. If I try to refresh under the ...

  • Music Fan
  • When I try to use the Spotify application, it doesn't let me, citing an error connecting to the PlayStation Network even though I'm connected to the Internet and said Internet works fine on my P...
  • Nico
  • Community Legend
  • 930 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 930 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Video unavailable

PlanFreeCountry CanadaDeviceiPhone 7+, Windows 10 laptopOperating SystemiOS 12, Windows 10 My Question or IssueI'm constantly getting "We're not able to play this video in your current location" errors and playback is stopped. Then I have to skip to ...

  • Casual Listener
  •   Plan Free Country  Canada Device iPhone 7+, Windows 10 laptop Operating System iOS 12, Windows 10   My Question or Issue I'm constantly getting "We're not able to play thi...
  • ionmang20
  • Casual Listener
  • 1442 Views
  • 2 replies
  • 0 likes
  • Other
  • 1442 Views
  • 2 replies
  • 0 likes

Superuser Contribution Music constantly stopping everyday 1 second

PlanFreeCountry Czech RepublicDevicePlayStation 4, Samsung Smart TVOperating SystemPS4 OS, Tizen My Question or IssueHello Spotify, I have a problem since today re-login. All my saved music is stopping each 1 second. Tested on mentioned devices. Coul...

  • Regular
  • Plan Free Country  Czech Republic Device PlayStation 4, Samsung Smart TV Operating System PS4 OS, Tizen   My Question or Issue Hello Spotify,   I have a problem since today...
  • Peter
  • Spotify Legend
  • 924 Views
  • 3 replies
  • 2 likes
  • Samsung
  • 924 Views
  • 3 replies
  • 2 likes

Ps4 keeps pausing music

PlanFreeCountry IrelandDevicePlaystation 4 (PS4)Operating Systemwhatever the PS4 runs on so I have had this issue where when I play a song every 2-3 seconds it pauses the current song. this is quite annoying and I tried uninstalling Spotify for PS4 a...

  • Casual Listener
  • Plan Free Country  Ireland Device Playstation 4 (PS4) Operating System whatever the PS4 runs on  so I have had this issue where when I play a song every 2-3 seconds it pauses the cu...
  • user-removed
  • Not applicable
  • 14982 Views
  • 46 replies
  • 18 likes
  • PlayStation
    Sony
  • 14982 Views
  • 46 replies
  • 18 likes

Spotify Webplayer won't play because it says I'm connected on my iPhone

I have tried logging out of all devices, switching devices on the webplayer, clearing my cache and cookies, using a different internet browser - NOTHING will work. So now I can't play music on my computer at work and it is driving me crazy. Any sugge...

  • Newbie
  • I have tried logging out of all devices, switching devices on the webplayer, clearing my cache and cookies, using a different internet browser - NOTHING will work. So now I can't play music on my com...
  • Nico
  • Community Legend
  • 519 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 519 Views
  • 1 replies
  • 0 likes

Private playlist showing on profile

Hello, everyone I've a got a private playlist, although I realized that it shows up for another users, in my public profile (a friend searched for my profile and noticed that). I don't want it, but I tried everything and nothing helped. Anyone knows ...

  • Newbie
  • Hello, everyone    I've a got a private playlist, although I realized that it shows up for another users, in my public profile (a friend searched for my profile and noticed that). I...
  • Nico
  • Community Legend
  • 387 Views
  • 1 replies
  • 0 likes
  • Other
  • 387 Views
  • 1 replies
  • 0 likes

Unable to share on Twitter

Recently I closed my Twitter account and opened a new one,I used to could share songs directly on Twitter and my Twitter and Spotify accounts were connected. I can't see my Spotify account in Twitter's applications section. I read some old topics and...

  • Newbie
  • Recently I closed my Twitter account and opened a new one,I used to could share songs directly on Twitter and my Twitter and Spotify accounts were connected. I can't see my Spotify account in Twitter...
  • Nico
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Iframe in Wordpress generate 2 google analytics code

Hello, copying the playlist url in a page editor of Wordpress automatically shows the web player. Good! But my Google Analytics tells me that there are 2 Google Analytics with the same ID. Both rendered in the spotify Widget, so my GA tells me that t...

  • Casual Listener
  •   Hello, copying the playlist url in a page editor of Wordpress automatically shows the web player. Good!  But my Google Analytics tells me that there are 2 Google Analytics with the same...
  • 502 Views
  • 0 replies
  • 1 likes
  • Other
  • 502 Views
  • 0 replies
  • 1 likes

Web Player just flat out stopped working

Last night the Spotify web player was working fine (I'm using Chrome for Mac), but starting today it just stopped working without me making any major changes. I can open the website (open.spotify.com) but hitting play on any song does nothing. I do h...

  • Newbie
  • Last night the Spotify web player was working fine (I'm using Chrome for Mac), but starting today it just stopped working without me making any major changes. I can open the website (open.spotify.com...
  • Nico
  • Community Legend
  • 1371 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
  • 1371 Views
  • 1 replies
  • 0 likes

Can't play playlist to PS4 Device

So both my desktop and cell phone can see the PS4 and its constantly just says "can't do this right now." Here is what I have tried and done with no success. Downloaded playlist to phone, I can play it on my phone or my desktop but won't let me selec...

  • Newbie
  • So both my desktop and cell phone can see the PS4 and its constantly just says "can't do this right now." Here is what I have tried and done with no success. Downloaded playlist to phone, I can play ...
  • Nico
  • Community Legend
  • 2072 Views
  • 1 replies
  • 0 likes
  • 2072 Views
  • 1 replies
  • 0 likes

Spotify Collaborative Playlist

I added my friend to my collaborative playlist and they can't see any of the songs I've added (except for one). I can't figure out what the problem is. Help appreciated

  • Newbie
  • I added my friend to my collaborative playlist and they can't see any of the songs I've added (except for one). I can't figure out what the problem is. Help appreciated
  • Nico
  • Community Legend
  • 378 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 378 Views
  • 1 replies
  • 0 likes

Search is broken on desktop and web player

every time I search for something, even something simple like The Eurythmics or James Brown, I get "An error occurred, please try again later" I can search just songs or just albums fine, but I cannot click show all results without getting the error....

  • Music Fan
  • every time I search for something, even something simple like The Eurythmics or James Brown, I get "An error occurred, please try again later" I can search just songs or just albums fine, but I canno...
  • Nico
  • Community Legend
  • 519 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bose verbindt alleen met Spotify Connect . Niet met radio

Sinds enkele dagen heb ik Spotify Premium. Als ik de Bose Soundtouch in de keuken aanzet, krijg ik direct muziek van Spotify van mijn GSM. Ik kan geen radiozender ontvangen. Hoe kan ik dat veranderen !! ML

  • Newbie
  • Sinds enkele dagen heb ik Spotify Premium.  Als ik de Bose Soundtouch in de keuken aanzet, krijg ik direct muziek van Spotify van mijn GSM. Ik kan geen  radiozender ontvangen.  Hoe kan...
  • Jemi
  • Spotify Legend
  • 1276 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Radio
  • 1276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Platform Podcasting - Hispanic marketers

Hi guys! At Mas Academy, we are working on a new podcasting platform, focused on Spanish speaking marketers. We are a little lost regarding the process of integrating with Spotify and publishing our users' programs from the API. Any advice? Big!

  • Newbie
  • Hi guys!   At Mas Academy, we are working on a new podcasting platform, focused on Spanish speaking marketers.   We are a little lost regarding the process of integrating with Spotify a...
  • Jemi
  • Spotify Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • Desktop
    Partnership
  • 473 Views
  • 1 replies
  • 0 likes

Ads freezing yet playlist continues in background

As previously posted the destop version of Spotify is freezing up on certain Ads (Aquafina sparkling ad speicifcally but also KFC, etc). Once you reload the page and press play, playback continues but it's in the middle of the next song which means i...

  • Regular
  • As previously posted the destop version of Spotify is freezing up on certain Ads (Aquafina sparkling ad speicifcally but also KFC, etc).  Once you reload the page and press play, playback contin...
  • Nico
  • Community Legend
  • 616 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 616 Views
  • 1 replies
  • 0 likes

Spotify on PS4

Hello. Why I can't run my Spotify Family Premiun account on my PlayStation 4 Pro? I situated in Cyprus.

  • Newbie
  • Hello. Why I can't run my Spotify Family Premiun account on my PlayStation 4 Pro? I situated in Cyprus.
  • Nico
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

Solved!! Is there a multi-user shared playlist feature?

Hey there,Me and my girlfriend are both premium users. We were thinking about how it would be nice to have a comon playlist for us both to add in our fav songs so we can listen to each others'. Thing is we would need to both be able to add songs to t...

  • Regular
  • Hey there, Me and my girlfriend are both premium users. We were thinking about how it would be nice to have a comon playlist for us both to add in our fav songs so we can listen to each others'. Thi...
  • Nico
  • Community Legend
  • 2136 Views
  • 3 replies
  • 0 likes
  • Other
  • 2136 Views
  • 3 replies
  • 0 likes