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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 808 Views
  • 7 replies
  • 2 likes
  • Other
  • 808 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17273 Views
  • 8 replies
  • 1 likes
  • Other
  • 17273 Views
  • 8 replies
  • 1 likes

Alexa Echo only plays songs recently added to my Library?

PlanPremiumCountryUSA DeviceAmazon Echo Dot My Question or Issue When I tell my new Alexa to "shuffle songs from my library", it only shuffles songs added within the last year or so to my library. It never plays songs I added a while ago. When I scro...

  • Newbie
  •   Plan Premium Country USA  Device Amazon Echo Dot   My Question or Issue  When I tell my new Alexa to "shuffle songs from my library", it only shuffles songs added withi...
  • 772 Views
  • 0 replies
  • 2 likes
  • music
  • 772 Views
  • 0 replies
  • 2 likes

No info on artists revenue for customers ?

Hi there, using Spotify Premium in France on my Mac Desktop and Huawei Mate 20 mobile device. I may be wrong, but I didn't find any infrmation shared by Spotify with its customers explaining even the basics of how Spotify calculates / shares revenue ...

  • Newbie
  •   Hi there, using Spotify Premium in France on my Mac Desktop and Huawei Mate 20 mobile device. I may be wrong, but I didn't find any infrmation shared by Spotify with its customers explaining ...
  • 435 Views
  • 0 replies
  • 0 likes
  • Other
  • 435 Views
  • 0 replies
  • 0 likes

Issue fixed

PlanPremiumCountryUSADevicePixel 2Operating SystemPie My Question or Issue

  • Newbie
  •   Plan Premium Country USA Device Pixel 2 Operating System Pie   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Premium family
  • 408 Views
  • 1 replies
  • 0 likes

Songkick working for Bandcamp, not Spotify - kindly advise

Hello - Our concert info we added on Songkick is listed on Bandcamnp, but not Spotify after a couple days. Artist name : Gone Marshall, profile https://open.spotify.com/artist/7mBpwxFz4OPZRcc19WRv2W?si=DuV9VFOBQ3-BultpfG0Gqw Thanks for any assistance...

  • Music Fan
  • Hello -    Our concert info we added on Songkick is listed on Bandcamnp, but not Spotify after a couple days. Artist name :   Gone Marshall,  profile  https://ope...
  • 302 Views
  • 0 replies
  • 0 likes
  • music
  • 302 Views
  • 0 replies
  • 0 likes

Spotify doesn't play music on google home

PlanFreeCountry ItalyDeviceGoogle home miniOperating SystemAndroid My Question or Issue Hi,I have a problem. I have already read similar messages in the community but i didn't find the solution.With my spotify account google home mini doesn't play mu...

  • Newbie
  • Plan Free Country  Italy Device Google home mini Operating System Android   My Question or Issue   Hi, I have a problem. I have already read similar messages in the commu...
  • 337 Views
  • 0 replies
  • 0 likes
  • Other
  • 337 Views
  • 0 replies
  • 0 likes

Solved!! What can replace chromecast audio

Hello !I have a spotify premimum account.I have an old hi-fi system, and i'd like to play spotify on it with my phone in airplane mode. I have seen that I can do that with a Chromecast Audio, but it's impossible to buy it in France now. So, I ask you...

  • Casual Listener
  •  Hello ! I have a spotify premimum account. I have an old hi-fi system, and i'd like to play spotify on it with my phone  in airplane mode. I have seen that I can do that with a Chromecas...
  • max_e87
  • Composer
  • 4605 Views
  • 3 replies
  • 0 likes
  • 4605 Views
  • 3 replies
  • 0 likes

How to upload local mp3 file to web player

I see in the answers there's supposed to be a way to upload your own mp3 music into a spotify playlist. But none of the ways it says to do it are current anymore or don't work on web player. They all say to go to some sort of "settings" tab, which I ...

Screenshot 2018-12-29 at 2.55.42 PM.png Screenshot 2018-12-29 at 2.45.01 PM.png
  • Regular
  •   I see in the answers there's supposed to be a way to upload your own mp3 music into a spotify playlist. But none of the ways it says to do it are current anymore or don't work on web player. ...
  • Maxim
  • Spotify Star
  • 4368 Views
  • 1 replies
  • 0 likes
  • music
  • 4368 Views
  • 1 replies
  • 0 likes

Solved!! How to turn off binaural effects

PlanPremiumCountry UKDevice headphones (sony) My issue is my headphones have broken in the left ear, and some songs have slightly different sounds in each ear, and to prevent me not hearing parts of songs that are played in the left ear only, Id like...

  • Newbie
  • Plan Premium Country  UK Device   headphones (sony)   My issue is my headphones have broken in the left ear, and some songs have slightly different sounds in each ear, and to p...
  • landonharris88
  • Composer
  • 20024 Views
  • 1 replies
  • 0 likes
  • music
    Other
    Sony
  • 20024 Views
  • 1 replies
  • 0 likes

Song Disappear from spotify

https://open.spotify.com/album/43izHRxuhay1bX4C8sbarC This song [I Love You More Than You'll Ever Know] does disappear from spotify I don't know why?

  • Casual Listener
  • https://open.spotify.com/album/43izHRxuhay1bX4C8sbarC   This song [I Love You More Than You'll Ever Know] does disappear from spotify I don't know why?
  • landonharris88
  • Composer
  • 434 Views
  • 1 replies
  • 0 likes
  • Other
  • 434 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Google Home, Telia and Spotify account?

PlanPremium (Telia invoice)CountrySwedenDeviceGoogle HomeOperating SystemGoogle Home My Question or Issue Looking for a way to connect my Google Home device to my Telia Spotify Premium Account. Logging in to Spotify, it says that my account is "free"...

  • Visitor
  • Plan Premium (Telia invoice) Country Sweden Device Google Home Operating System Google Home   My Question or Issue  Looking for a way to connect my Google Home device to my Telia ...
  • Peter
  • Spotify Legend
  • 1392 Views
  • 6 replies
  • 0 likes
  • Other
  • 1392 Views
  • 6 replies
  • 0 likes

Other Suggested Music

What are the algorithms for the other suggested music? When I listen to a metal band called Race of Devils it mixes in pop music like Justin Bieber, Post Malone, Lady Gaga etc. These songs get mixed in 2-3 at a time so I lose my 6 skips quickly. I un...

  • Newbie
  • What are the algorithms for the other suggested music? When I listen to a metal band called Race of Devils it mixes in pop music like Justin Bieber, Post Malone, Lady Gaga etc. These songs get mixed ...
  • 288 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 288 Views
  • 0 replies
  • 0 likes

Spotify for Djay - some tracks not available?

PlanPremium / FamilyCountryUKDeviceIpad, HTC U11 phone, Desktop PC, Yamaha RN-602 My Question or IssueThere are a number of tracks which I am able to play in playlists in Spotify, on any/all of my devices, that will not play via Algoriddim's Djay app...

  • Casual Listener
  •  Plan Premium / Family Country UK Device Ipad, HTC U11 phone, Desktop PC, Yamaha RN-602     My Question or Issue There are a number of tracks which I am able to play in playli...
  • davebeep
  • Casual Listener
  • 2241 Views
  • 1 replies
  • 0 likes
  • music
  • 2241 Views
  • 1 replies
  • 0 likes

How do I import Itunes playlists

Hi,I'm new at Spotify and i cant import my playlists from Itunes into Spotify. When i click *File -> Import Playlist -> Itunes* nothing happens.Please help me Greetings Enno

  • Newbie
  • Hi, I'm new at Spotify and i cant import my playlists from Itunes into Spotify. When i click *File -> Import Playlist -> Itunes* nothing happens. Please help me   Greetings Enno
  • uuuyou
  • Newbie
  • 327958 Views
  • 38 replies
  • 9 likes
  • Web Player
    Windows
  • 327958 Views
  • 38 replies
  • 9 likes

Unfamiliar artist

I recently viewed my Spotify Wrapped info and somehow my top artist was someone I hadn't even heard of. So I immediately logged out all devices and changed my password. My problem is that I still see that artist as its own playlist created for me as ...

  • Newbie
  • I recently viewed my Spotify Wrapped info and somehow my top artist was someone I hadn't even heard of. So I immediately logged out all devices and changed my password. My problem is that I still see...
  • Jose_M
  • Spotify Star
  • 549 Views
  • 1 replies
  • 0 likes
  • Other
  • 549 Views
  • 1 replies
  • 0 likes

Messenger extension for group playlists not working

PlanFreeCountry USADeviceNexus 5XOperating SystemAndroid My Question or IssueEarlier this year, I tried out the Spotify extension on Facebook Messenger for making group playlists. I didn't have any friends interested in doing the playlist at that tim...

  • Casual Listener
  • Plan Free Country  USA Device Nexus 5X Operating System Android   My Question or Issue Earlier this year, I tried out the Spotify extension on Facebook Messenger for making g...
  • 330 Views
  • 0 replies
  • 0 likes
  • Other
  • 330 Views
  • 0 replies
  • 0 likes

Not Working on Google Home Mini

PlanPremiumCountry USDeviceGoogle Home MiniOperating SystemAndroid My Question or IssueHi, I just got a Home Mini for the first time and I can't get it to play anything on Spotify. My account is linked and it says that it is my default music provider...

  • Newbie
  • Plan Premium Country  US Device Google Home Mini Operating System Android   My Question or Issue Hi,   I just got a Home Mini for the first time and I can't get it to play a...
  • 329 Views
  • 0 replies
  • 0 likes
  • Other
  • 329 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Deselect or Replace Mixtapes

Hello, I just wanted to know how to deselect a mixtape or replace it with a previous one. Is there any possibility for that?Since I hear a lot of audiobooks with Spotify and there was created a mixtape which in my opinion is really useless, because i...

  • Casual Listener
  • Hello, I just wanted to know how to deselect a mixtape or replace it with a previous one. Is there any possibility for that? Since I hear a lot of audiobooks with Spotify and there was created a m...
  • Psychobat
  • Casual Listener
  • 603 Views
  • 2 replies
  • 0 likes
  • Other
  • 603 Views
  • 2 replies
  • 0 likes

Alexa isn't synchronised with Spotify. Wrong Songs get shown, and music stops playing

PlanPremiumCountryGermany DeviceAlexa Echo Dot 2. GenOperating SystemWindows 10 My Question or Issue When I start playing music over alexa, I can see the song playing in my Spotify App on PC. But when the song is over, Alexa plays the next song, but ...

  • Casual Listener
  • Plan Premium Country Germany  Device Alexa Echo Dot 2. Gen Operating System Windows 10   My Question or Issue  When I start playing music over alexa, I can see the song playi...
  • MrSchugga
  • Casual Listener
  • 2692 Views
  • 1 replies
  • 1 likes
  • Other
  • 2692 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Web Player Loads Blank Screen

Operating System Windows 8.1BrowserChromeAm trying to load web player it keeps loading blank page, i have tried loading itthrough incognition mode , tried with latest chrome browser, deleted all chrome addons, erase all cookies and cache but still it...

  • Newbie
  •   Operating System  Windows 8.1 Browser Chrome Am trying  to load web player it keeps loading blank page, i have tried loading it through incognition mode , tried with latest c...
  • Peter
  • Spotify Legend
  • 1049 Views
  • 3 replies
  • 1 likes
  • Other
  • 1049 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify jutters and skips playing through bluesound node 2

My new bluesound node 2 plays everything well except Spotify which jutters and skips all the time. I have checked and rechecked network, have tried all suggestions available from spotify and bluesound support and same result. Only further suggestion ...

  • Newbie
  • My new bluesound node 2 plays everything well except Spotify which jutters and skips all the time.  I have checked and rechecked network, have tried all suggestions available from spotify and bl...
  • rninl
  • Casual Listener
  • 2484 Views
  • 5 replies
  • 1 likes
  • Other
  • 2484 Views
  • 5 replies
  • 1 likes