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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2257 Views
  • 19 replies
  • 6 likes
  • Other
  • 2257 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17824 Views
  • 8 replies
  • 2 likes
  • Other
  • 17824 Views
  • 8 replies
  • 2 likes

Superuser Contribution What plays after the recommended songs from a playlist finish and what does thumbing up and down do?

I can't figure out what plays after the "Recommended Songs" under a playlist finish. Is it simply more recommended songs based on that playlist or are they just songs Spotify's algorithm thinks you will like in general? Also, does thumbing these song...

  • Newbie
  •   I can't figure out what plays after the "Recommended Songs" under a playlist finish. Is it simply more recommended songs based on that playlist or are they just songs Spotify's algorithm thin...
  • Jemi
  • Spotify Legend
  • 676 Views
  • 1 replies
  • 0 likes
  • Other
  • 676 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify en Chromecast

Hola. Tengo un plan familiar y reproducimos desde Android o IPhone a un Chrome Cast en el TV. Funcionaba perfectamente y desde hace unos días sólo se reproduce una sola canción y luego se silencia. Actualicé todas las aplicaciones y nada. Pueden ayud...

  • Casual Listener
  • Hola. Tengo un plan familiar y reproducimos desde Android o IPhone a un Chrome Cast en el TV. Funcionaba perfectamente y desde hace unos días sólo se reproduce una sola canción y luego se silencia. A...
  • Jemi
  • Spotify Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution another artists music added to Ravi of Vixx

My Question or IssueIn the list of solo singles by K-pop idol Ravi (VIXX) there are 2 singles by another artist with the same name. Some time ago I could leave a suggestion to fix this, but now can't find the way.In the screenshot you can see singles...

  • Casual Listener
  • My Question or Issue In the list of solo singles by K-pop idol Ravi (VIXX) there are 2 singles by another artist with the same name. Some time ago I could leave a suggestion to fix this, but now can...
  • Jemi
  • Spotify Legend
  • 409 Views
  • 1 replies
  • 0 likes
  • music
  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connection issues with Kenwood DDX395

We just installed the Kenwood ddx395 receiver and have paired it up with our phones via Bluetooth. It will very rarely connect to the Spotify input option on the receiver, it usually will just read "connecting" on the screen. It occasionally will con...

  • Newbie
  • We just installed the Kenwood ddx395 receiver and have paired it up with our phones via Bluetooth. It will very rarely connect to the Spotify input option on the receiver, it usually will just read "...
  • Jemi
  • Spotify Legend
  • 549 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on underwater mp3

Hi there! i've a question i do swimming in the pool and i've a underwater mp3 from sony i would like to know if and how can i transfer the music on it it'll be very annoing if i cant

  • Newbie
  • Hi there! i've a question i do swimming in the pool and i've a underwater mp3 from sony i would like to know if and how can i transfer the music on it it'll be very annoing if i cant 😞  
  • Jemi
  • Spotify Legend
  • 566 Views
  • 1 replies
  • 0 likes
  • music
    Sony
  • 566 Views
  • 1 replies
  • 0 likes

Spotify on my firestick isn’t working right

PlanPremiumDeviceAmazon firestickMy Question or Issue So i went to use Spotify on my fire stick and it would act like it was loading and then just say error. Long story short I ended up fixing that by uninstalling and reinstalling. But now it’s not e...

  • Visitor
  • Plan Premium Device Amazon firestick My Question or Issue  So i went to use Spotify on my fire stick and it would act like it was loading and then just say error. Long story short I ended u...
  • 9701 Views
  • 0 replies
  • 7 likes
  • music
    Other
  • 9701 Views
  • 0 replies
  • 7 likes

Unable to play a specific song

Plan: PremiumCountry: United Kingdom Device: IPhone 6, PCOperating System: iOS 10, Windows 8 My Question or Issue So my Spotify has been fairly glitchy today - audio keeps going twitchy at random points but i don't mind since this has only happened a...

  • Visitor
  •   Plan: Premium Country: United Kingdom   Device: IPhone 6, PC Operating System: iOS 10, Windows 8   My Question or Issue   So my Spotify has been fairly g...
  • 383 Views
  • 0 replies
  • 0 likes
  • music
  • 383 Views
  • 0 replies
  • 0 likes

Web Browser not supported

PlanPremiumCountry USDeviceComputerOperating SystemWindows 10 My Question or Issue Just recently I am now unable to play spotify through my web browser. I normally use firefox but i can also use it on internet Explore and Microsoft Edge. Because this...

  • Newbie
  •   Plan Premium Country  US Device Computer Operating System Windows 10   My Question or Issue   Just recently I am now unable to play spotify through my web browser. I...
  • Sebasty
  • Community Legend
  • 2505 Views
  • 1 replies
  • 0 likes
  • Other
  • 2505 Views
  • 1 replies
  • 0 likes

Track Wont Play

Ok, I found a playlist for the new Dragon ball Super movie that came out earlier this month. In the playlist, all of the tracks play except for the one entitled Brolys Rage and Sorrow. It's in gray and I'm unable to play it, and that was the one I ne...

  • Newbie
  • Ok, I found a playlist for the new Dragon ball Super movie that came out earlier this month. In the playlist, all of the tracks play except for the one entitled Brolys Rage and Sorrow. It's in gray a...
  • Sebasty
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Other
  • 238 Views
  • 1 replies
  • 0 likes

Playlist Covers

PlanPremiumCountry DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue Can I use an image for my playlist if I clearly state in the description that I do not own said image? I really, really enjoy customizing my playlists with co...

  • Newbie
  • Plan Premium Country   Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  Can I use an image for my playlist if I clearly state in the description...
  • Sebasty
  • Community Legend
  • 864 Views
  • 1 replies
  • 0 likes
  • Other
  • 864 Views
  • 1 replies
  • 0 likes

Unknown Device signing in to my account

MY ISSUE: Another device (see attachment), which is unknown to me keeps interrupting my music playing and prompts me to listen to that device and it keeps on playing different playlists and songs. PlanPremiumCountry Philippines Device(iPhone 8 an iph...

  • Newbie
  • MY ISSUE:   Another device (see attachment), which is unknown to me keeps interrupting my music playing and prompts me to listen to that device and it keeps on playing different playlists and ...
  • Sebasty
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • Other
  • 290 Views
  • 1 replies
  • 0 likes

Web player not compatible

Hello, I want to switch to Spotify, as I'm not satisfied with a concurrent site I'm listening to music at work, but I just can't get Spotify to play. At work, I'm on a Windows 7, I don't have admin rights, and it is not allowed to download .exe files...

  • Regular
  • Hello,   I want to switch to Spotify, as I'm not satisfied with a concurrent site 🙂 I'm listening to music at work, but I just can't get Spotify to play.   At work, I'm on a Windows 7...
  • 355 Views
  • 0 replies
  • 0 likes
  • Other
  • 355 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Family and Connect only works on Owner, Why?

PlanSpotify FamilyCountryNetherlandsDeviceSamsung Galaxy S7, HTC M9Operating SystemAndroid Oreo, Android Nougat My Question or IssueSo i just signed up for a Spotify Family Member ship.This is my for Spotify experiance and it's disapoiting so far.Aft...

  • Casual Listener
  • Plan Spotify Family Country Netherlands Device Samsung Galaxy S7, HTC M9 Operating System Android Oreo, Android Nougat   My Question or Issue So i just signed up for a Spotify Fam...
  • Siewert308SW
  • Casual Listener
  • 2930 Views
  • 4 replies
  • 1 likes
  • Connect
    Denon
  • 2930 Views
  • 4 replies
  • 1 likes

Galaxy Watch / Music plays out of nowhere

PlanPremium Free until a fix is availableCountryGermanyDeviceSamsung Galaxy Watch 46mmOperating System4.0.0.1 My Question or IssueAfter handling calls or issuing voice commands, Spotify Android application starts resuming playback from where it was p...

  • Newbie
  • Plan Premium Free until a fix is available Country Germany Device Samsung Galaxy Watch 46mm Operating System 4.0.0.1   My Question or Issue After handling calls or issuing voice comm...
  • 1040 Views
  • 0 replies
  • 1 likes
  • Other
    Samsung
  • 1040 Views
  • 0 replies
  • 1 likes

Superuser Contribution Songs can't be played on mobile even though I can play it on laptop

PlanPremiumCountry USADeviceGalaxy S9 My Question or IssueI listen to Japanese songs, and since some of the songs are available in iTunes, I bought them from the iTunes store and then add to my spotify playlist using my laptop and download them so I ...

  • Casual Listener
  • Plan Premium Country  USA Device Galaxy S9   My Question or Issue I listen to Japanese songs, and since some of the songs are available in iTunes, I bought them from the iTunes stor...
  • Jemi
  • Spotify Legend
  • 1029 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 1029 Views
  • 3 replies
  • 0 likes

Losing tracks from playlists

I have been creating a "best of" playlist for every year since 1961 but have recently noticed that some tracks I had added to the playlists have disappeared. I noticed this because all the tracks by my favourite band, Magazine, are no longer availabl...

  • Regular
  • I have been creating a "best of" playlist for every year since 1961 but have recently noticed that some tracks I had added to the playlists have disappeared.   I noticed this because all the t...
  • lindsc1
  • Regular
  • 415 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 415 Views
  • 2 replies
  • 0 likes

offline not working with Samsung Gear Sport (reloaded)

PlanPremiumCountry DEDeviceSamsung Galaxy 7Operating SystemAndroid My Question or IssueSpotify offline player does not work on Samsung Gear Sport. It stops playing after a few seconds or after one song. There is a topic here already about this which ...

  • Music Fan
  • Plan Premium Country  DE Device Samsung Galaxy 7 Operating System Android   My Question or Issue Spotify offline player does not work on Samsung Gear Sport. It stops playing after...
  • Andrebot
  • Regular
  • 1255 Views
  • 3 replies
  • 11 likes
  • Samsung
  • 1255 Views
  • 3 replies
  • 11 likes

Superuser Contribution Music goes gray and I have to make all downloads again.

PlanPremiumCountry Germany Operating System iOS 12.1.2, Windows 10 My Question or Issue For some time, more and more songs are grayed out and can no longer be played. I have uninstalled and reinstalled the Spotify app on my PC as well as my Iphone. W...

  • Casual Listener
  • Plan Premium Country  Germany   Operating System  iOS 12.1.2, Windows 10   My Question or Issue   For some time, more and more songs are grayed out and can no longer...
  • Swingganster
  • Casual Listener
  • 558 Views
  • 2 replies
  • 0 likes
  • Other
  • 558 Views
  • 2 replies
  • 0 likes

Multiple Echo Dot - individual Spotify accounts

Hi - I have a Spotify Premium / family account. I have just bought three Amazon echo dots. I have set up one of them and linked it to MY Spotify profile. This seems to have linked all three dots to MY Spotify profile. My son would like his own Spotif...

  • Casual Listener
  • Hi - I have a Spotify Premium / family account. I have just bought three Amazon echo dots. I have set up one of them and linked it to MY Spotify profile. This seems to have linked all three dots to M...
  • MrRogers83
  • Newbie
  • 4254 Views
  • 3 replies
  • 3 likes
  • Other
  • 4254 Views
  • 3 replies
  • 3 likes

Superuser Contribution Only first 10 minutes of BBC podcasts Witness

So I just bookmarked "Witness: World War 2 collection" from BBC podcasts. I noticed that there is only the first 10 minutes of each episode when I they are about 60 min long. Any idea why?

  • Casual Listener
  •   So I just bookmarked "Witness: World War 2 collection" from BBC podcasts. I noticed that there is only the first 10 minutes of each episode when I they are about 60 min long. Any idea why?
  • Peter
  • Spotify Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • Other
  • 338 Views
  • 1 replies
  • 0 likes