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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 816 Views
  • 7 replies
  • 2 likes
  • Other
  • 816 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17275 Views
  • 8 replies
  • 1 likes
  • Other
  • 17275 Views
  • 8 replies
  • 1 likes

Xbox One Update Compression

DeviceXbox One X My Question or Issue Spotify updated on my xbox one x today (Nov 15, 2018 ) and now all of the music seems even more compressed than it was before. Any way of fixing this for xbox one x?

  • Newbie
  •    Device Xbox One X     My Question or Issue  Spotify updated on my xbox one x today (Nov 15, 2018 ) and now all of the music seems even more compressed than it was be...
  • 648 Views
  • 0 replies
  • 1 likes
  • music
    Other
  • 648 Views
  • 0 replies
  • 1 likes

Superuser Contribution "Enable player in your browser" overlay after a few songs

PlanFree/PremiumCountry United States of AmericaDeviceMicrosoft Edge browserOperating SystemWindows 10 My Question or Issue I will be listening to some music fine. After a few songs, an overlay will come up over the entire webplayer. It says "Enable ...

spotify error.png
  • Regular
  • Plan Free/Premium Country  United States of America Device Microsoft Edge browser Operating System Windows 10   My Question or Issue  I will be listening to some music fine. ...
  • dhamijad
  • Regular
  • 973 Views
  • 4 replies
  • 0 likes
  • Other
  • 973 Views
  • 4 replies
  • 0 likes

Library on shuffle playing songs not in library

Whether I am accessing Spotify on via Windows or Android, I usually just put my Library on shuffle. In the past few weeks, it keeps playing songs from the "A Star is Born" soundtrack. These songs are not in my library. Why do they keep playing them? ...

  • Newbie
  •   Whether I am accessing Spotify on via Windows or Android, I usually just put my Library on shuffle.  In the past few weeks, it keeps playing songs from the "A Star is Born" soundtrack.&n...
  • 295 Views
  • 0 replies
  • 1 likes
  • Other
  • 295 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Can't make a secret playlist become public again

I have several playlists which I have made secret.When I change their state to become public they are still can't be searched and are not visible in my public playlists.Their status is changed (ie choosing make secret shows the option to make public ...

  • Regular
  • I have several playlists which I have made secret. When I change their state to become public they are still can't be searched and are not visible in my public playlists. Their status is changed (i...
  • YoLaGarg
  • Regular
  • 624 Views
  • 2 replies
  • 0 likes
  • Other
  • 624 Views
  • 2 replies
  • 0 likes

Can't play music with Echo through the mobile app.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8+ and Amazon Echo 2nd genOperating SystemAndroid Version 8.0.0 Samsung Experience Version 9.0 My Question or IssueHey, yesterday using my mobile app to connect to my echo worked. However today I am tryin...

  • Newbie
  •   Plan Premium Country Canada Device Samsung Galaxy S8+ and Amazon Echo 2nd gen Operating System Android Version 8.0.0 Samsung Experience Version 9.0   My Question or Issue H...
  • 302 Views
  • 0 replies
  • 0 likes
  • music
    Samsung
  • 302 Views
  • 0 replies
  • 0 likes

[Web Player][Running] web player stuck on ad

Have tried everything in every thread on these boards. Work computer so can't download the ap -- solutions needed for web player only please.

  • Newbie
  • Have tried everything in every thread on these boards. Work computer so can't download the ap -- solutions needed for web player only please.
  • 388 Views
  • 0 replies
  • 0 likes
  • Running
    Web Player
  • 388 Views
  • 0 replies
  • 0 likes

Chrome Web Player Not Playing Music

PlanFreeCountryUSA DeviceGoogle ChromeOperating SystemWindows 10My Question or Issue This morning I was listening to some songs when all of the sudden I could no longer play songs on my web player. I try to spam click the play button of a song on a p...

  • Newbie
  • Plan Free Country USA  Device Google Chrome Operating System Windows 10 My Question or Issue   This morning I was listening to some songs when all of the sudden I could no longer ...
  • 538 Views
  • 0 replies
  • 2 likes
  • Other
  • 538 Views
  • 0 replies
  • 2 likes

Sonos devices not playing spotify when using alexa voice control

PlanPremium (Family Account)Country]United Kingdom DeviceSonos Beam, 2 x Sonos One My Question or Issue I have some SONOS devices (in particular SONOS Beam, One and Sub). I have linked them to alexa using the sonos skill and can use alexa on the sono...

  • Casual Listener
  • Plan Premium (Family Account) Country] United Kingdom   Device Sonos Beam, 2 x Sonos One   My Question or Issue   I have some SONOS devices (in particular SONOS Beam, One and...
  • 01daell
  • Casual Listener
  • 1111 Views
  • 1 replies
  • 1 likes
  • 1111 Views
  • 1 replies
  • 1 likes

I can´t play music from Spotify with Alexa.

I followed the instructions and connected my Spotify account with the Alexa app, but when i tell Alexa to play something in Spotify she told me that I have to connect Spotify in the Alexa app, something I already did. I tried to disconnect and connec...

  • Newbie
  • I followed the instructions and connected my Spotify account with the Alexa app, but when i tell Alexa to play something in Spotify she told me that I have to connect Spotify in the Alexa app, someth...
  • -qo69vc1_m7k
  • Casual Listener
  • 518 Views
  • 1 replies
  • 1 likes
  • 518 Views
  • 1 replies
  • 1 likes

Web Player locks up after loading certain amount of albums in my collection

Plan PremiumDevicePCOperating SystemWindows 10 My Question or Issue I made small js script to play random album and after some time it stopped working. I thought that it's an issue on my side due to changes on Spotify web UI, but after disabling my s...

  • Casual Listener
  • Plan   Premium Device PC Operating System Windows 10   My Question or Issue  I made small js script to play random album and after some time it stopped working. I thought that...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Superuser Contribution Web Player freezes

PlanFreeCountry GermanyDevicePCOperating SystemWindows 10 / Linux My Question or IssueHello, since about two weeks, i'm not able to use the spotify web player anymore.Once i click on the play button (of a playlist / of an artist / whatever), the webp...

  • Casual Listener
  • Plan Free Country  Germany Device PC Operating System Windows 10 / Linux   My Question or Issue Hello,  since about two weeks, i'm not able to use the spotify web player any...
  • mrgrimmig
  • Casual Listener
  • 2881 Views
  • 2 replies
  • 0 likes
  • Other
  • 2881 Views
  • 2 replies
  • 0 likes

Link to artist page not working

PlanPremiumCountryFranceDevicePCOperating SystemWindows 10 The link to my artist page is not working, it leads to a Spotify "Oops" page:https://open.spotify.com/artist/5nCPjH6mUrR2etGBmKANjKWhat is puzzling, is that if I search for my name in the Web...

  • Newbie
  • Plan Premium Country France Device PC Operating System Windows 10   The link to my artist page is not working, it leads to a Spotify "Oops" page: https://open.spotify.com/artist/5nCPjH...
  • 645 Views
  • 0 replies
  • 0 likes
  • Other
  • 645 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sonos stopped working

Anyone else notice that Sonos stopped working with Spotify a few days ago? At first, Spotify failed to recognize 2 out of my 3 Sonos devices. I was still able to play music on 1 Sonos device. Then yesterday, after upgrading the Sonos firmware, none o...

  • Newbie
  •   Anyone else notice that Sonos stopped working with Spotify a few days ago?  At first, Spotify failed to recognize 2 out of my 3 Sonos devices.  I was still able to play music on 1 S...
  • Jemi
  • Spotify Legend
  • 632 Views
  • 1 replies
  • 1 likes
  • Connect
  • 632 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify wont recognize my phone and my desktop are in the same network

PlanPremium Devicehtc u11, a win 7 desktop pcOperating Systemandroid 8.0.0, win 7 My Question or Issueim currently trying to get some .mp3 files from my pc on my phone to play on spotify, i ve added the files on my desktop and now im trying to get th...

  • Newbie
  •   Plan Premium   Device htc u11, a win 7 desktop pc Operating System android 8.0.0, win 7   My Question or Issue im currently trying to get some .mp3 files from my pc on my p...
  • Jemi
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • Connect
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Language Bugs in a page

Need to encode('utf-8') this page: https://login2.spotify.com/login-auth-successBcz when it's in another language it bugs kkk Live long and prosper | 2018

  • Newbie
  • Need to encode('utf-8') this page: https://login2.spotify.com/login-auth-success Bcz when it's in another language it bugs kkk 😄     Live long and prosper | 2018
  • Peter
  • Spotify Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Other
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aw, Snap! Something went wrong while displaying this webpage.

My Question or Issue As of a week or so everytime I use the Spotify Web Player and click on a Playlist I am directed to an error page that says, "Aw, Snap! Something went wrong while displaying this webpage." I have tried everything I can think of to...

  • Newbie
  • My Question or Issue   As of a week or so everytime I use the Spotify Web Player and click on a Playlist I am directed to an error page that says, "Aw, Snap! Something went wrong while display...
  • Peter
  • Spotify Legend
  • 799 Views
  • 1 replies
  • 0 likes
  • Other
  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Public playlist with likes

Hey there everyone, I was wanting to make a public playlist for my friends with the ability to track how many people like specific songs but I cant seem to find anything on it. Is there a way to make songs "likable" on a public playlist?

  • Newbie
  • Hey there everyone,   I was wanting to make a public playlist for my friends with the ability to track how many people like specific songs but I cant seem to find anything on it. Is there a w...
  • Guido
  • Spotify Legend
  • 2075 Views
  • 1 replies
  • 1 likes
  • music
  • 2075 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution stream on a website in France

Hiis it possible to stream a spotify playlist on a website in france ?if so, do we need to pay something to SACEM or anyone else ? RegardsDavid

  • Newbie
  •   Hi is it possible to stream a spotify playlist on a website in france ? if so, do we need to pay something to SACEM or anyone else ?   Regards David
  • Guido
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • Other
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does the 30-second previews count as streams?

Hi! I was just wondering if playing a public 30-second preview (on Twitter etc.) counts as a stream/play of the song? Thanks!

  • Newbie
  • Hi!   I was just wondering if playing a public 30-second preview (on Twitter etc.) counts as a stream/play of the song?    Thanks!
  • Jemi
  • Spotify Legend
  • 2159 Views
  • 1 replies
  • 0 likes
  • Other
  • 2159 Views
  • 1 replies
  • 0 likes