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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2036 Views
  • 19 replies
  • 6 likes
  • Other
  • 2036 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17734 Views
  • 8 replies
  • 2 likes
  • Other
  • 17734 Views
  • 8 replies
  • 2 likes

Denon Receivers and Spotify Connect Woes

Hey all, So I am at my wits end regarding this, and I'd appreciate any suggestions. I have a HTPC setup in my livingroom. It is used for both TV and music. I have it configured as the center of a multi-room system via the analogue Zone2 outputs on th...

  • Music Fan
  • Hey all,   So I am at my wits end regarding this, and I'd appreciate any suggestions.   I have a HTPC setup in my livingroom.  It is used for both TV and music.  I have it con...
  • 2993 Views
  • 0 replies
  • 10 likes
  • Denon
    Marantz
  • 2993 Views
  • 0 replies
  • 10 likes

Solved!! Anomaly web player chrome

PlanPremiumCountry ItalyDeviceIpod, PC Windows 7 My Question or Issue Sometime when I open spotify on my PC or Ipod it appears a green light that tell me that I listening on web player chrome (that I didn't use) with songs or playlists that I never l...

  • Music Fan
  • Plan Premium Country  Italy Device Ipod, PC Windows 7     My Question or Issue   Sometime when I open spotify on my PC or Ipod it appears a green light that tell me that...
  • Nico
  • Community Legend
  • 986 Views
  • 1 replies
  • 0 likes
  • 986 Views
  • 1 replies
  • 0 likes

Superuser Contribution PlayStation Music Account

PlanPremiumCountry TaiwanDevicePS4My Question or IssueWhen I tried to log Spotify in my new PS4, it shows that I have to disconnect the old account(which might be my old PS3) However, I forgot all of my account and passwords, so I couldn’t log in the...

  • Visitor
  • Plan Premium Country  Taiwan Device PS4 My Question or Issue When I tried to log Spotify in my new PS4, it shows that I have to disconnect the old account(which might be my old PS3) Howev...
  • Jemi
  • Spotify Legend
  • 498 Views
  • 1 replies
  • 0 likes
  • Connect
    PlayStation
  • 498 Views
  • 1 replies
  • 0 likes

web player

My Question or IssueI've enabled the web player in my browser, but whenever I try to play music Spotify tells me to "Enable player in your browser". How do I get past it?

  • Newbie
  • My Question or Issue I've enabled the web player in my browser, but whenever I try to play music Spotify tells me to "Enable player in your browser". How do I get past it?    
  • Nico
  • Community Legend
  • 961 Views
  • 6 replies
  • 1 likes
  • Account
  • 961 Views
  • 6 replies
  • 1 likes

Solved!! all my songs and playlists missing

PlanPremiumCountrySlovakiaDevicePC and Huawei P8 LiteOperating systemWindows 10 and Android 6.0 My Question or Issue After last update I missing all my saved song and playlists. I have just 2 saved songs, which I saved after update and some weird son...

  • Regular
  • Plan Premium Country Slovakia Device PC and Huawei P8 Lite Operating system Windows 10 and Android 6.0   My Question or Issue  After last update I missing all my saved song and pl...
  • Nico
  • Community Legend
  • 1567 Views
  • 9 replies
  • 0 likes
  • music
  • 1567 Views
  • 9 replies
  • 0 likes

Beat Fever

Chicos necesito de su ayuda. Hace un tiempo estoy en um juego de musica llamado Beat Fever. El problema es que por un error del juego, mi cuenta de spotify, se asoció a otra cuenta de beat fever (no la mía) y no puedo desvincular esa cuenta erronea y...

  • Newbie
  • Chicos necesito de su ayuda. Hace un tiempo estoy en um juego de musica llamado Beat Fever. El problema es que por un error del juego, mi cuenta de spotify, se asoció a otra cuenta de beat fever (no ...
  • Jose_M
  • Spotify Star
  • 529 Views
  • 1 replies
  • 1 likes
  • Other
  • 529 Views
  • 1 replies
  • 1 likes

Samsung Smart TV UI bug

PlanPremiumCountryUnited KingdomDeviceSamsung UE49MU8000Operating SystemTizen? My IssueWhen launching songs from playlists that have a genius behind the lyrics supplement, the actual play screen will close to the main browse screen. This also happens...

  • Newbie
  • Plan Premium Country United Kingdom Device Samsung UE49MU8000 Operating System Tizen?   My Issue When launching songs from playlists that have a genius behind the lyrics supplement, ...
  • Nico
  • Community Legend
  • 460 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 460 Views
  • 1 replies
  • 0 likes

Solved!! Problems following Web API Tutorial

Sorry if this is not the right place to post about this.But I'm following the Web API Tutorial at https://developer.spotify.com/documentation/web-api/quick-start/I have a problem and after Login in, the page returns to the same Login and not as shown...

  • Casual Listener
  • Sorry if this is not the right place to post about this. But I'm following the Web API Tutorial at https://developer.spotify.com/documentation/web-api/quick-start/ I have a problem and after Login ...
  • Nico
  • Community Legend
  • 892 Views
  • 3 replies
  • 0 likes
  • Connect
  • 892 Views
  • 3 replies
  • 0 likes

Solved!! Discover Weekly image not changing

So my discover weekly has stayed the same for a year or so even tho i've change my Facebook profile picture multiple times. I've tried various things to resolve this: Removed facebook link, unfollowed playlist, waited a while, etc but none have worke...

  • Casual Listener
  • So my discover weekly has stayed the same for a year or so even tho i've change my Facebook profile picture multiple times.   I've tried various things to resolve this: Removed facebook link, ...
  • Nico
  • Community Legend
  • 724 Views
  • 4 replies
  • 0 likes
  • Other
  • 724 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify for samsung gear fit 2 pro

PlanPremiumCountry IsarelDeviceSamsung Gear Fit2 ProOperating SystemTizen My Question or Issue Hello,It seems that there is no way for me to install spotify on my Gear Fit2 Pro.is there a way to get spotify on my device no through the Galaxy Apps app...

  • Casual Listener
  •   Plan Premium Country  Isarel Device Samsung Gear Fit2 Pro Operating System Tizen   My Question or Issue  Hello, It seems that there is no way for me to install spoti...
  • Peter
  • Spotify Legend
  • 1306 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 1306 Views
  • 3 replies
  • 0 likes

Spotiify Web Player issues?

Plan*PremiumCountry *USADeviceWeb player My Question or Issue SO I kinda let a week pass with my Web player not working. First, if i click on a song i want to hear, it 'skips' 3-5 songs down a list and plays the one it landed on. But it doesn't play ...

  • Newbie
  • Plan *Premium Country  *USA Device Web player      My Question or Issue  SO I kinda let a week pass with my Web player not working. First, if i click on a song i wan...
  • Nico
  • Community Legend
  • 665 Views
  • 1 replies
  • 0 likes
  • Other
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution Support for Samsung gear fit2 (Israel)?

Hi, I have recently purchased a Samsung gear fit2 pro Smart Watch, with the promise that it enables Spotify. However, the Spotify app isn't available for installation in my Samsung "Smart Gear" app store. Any idea why?* I am a premium Spotify user.* ...

  • Newbie
  • Hi, I have recently purchased a Samsung gear fit2 pro Smart Watch, with the promise that it enables Spotify. However, the Spotify app isn't available for installation  in my Samsung "Smart ...
  • Peter
  • Spotify Legend
  • 759 Views
  • 3 replies
  • 2 likes
  • 759 Views
  • 3 replies
  • 2 likes

Superuser Contribution Cannot Reconnect to Hulu

PlanStudent PremiumCountry United States My Question or Issue I am not able to reconnect my hulu account with my spotify account. I missed a payment, and I have not figured out to reconnect since. Under my account overview, it just says "start watchi...

  • Newbie
  • Plan Student Premium Country  United States   My Question or Issue  I am not able to reconnect my hulu account with my spotify account. I missed a payment, and I have not figured...
  • Peter
  • Spotify Legend
  • 640 Views
  • 1 replies
  • 0 likes
  • Connect
  • 640 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Play Button only preview

PlanFree/PremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueSpotify Play Button doesn't seem to work anymore the way it did before, on any browser. Now, when you choose a track in the Spotify Play Button, you can only listen to...

  • Newbie
  • Plan Free/Premium Country Italy Device PC Operating System Windows 10   My Question or Issue Spotify Play Button doesn't seem to work anymore the way it did before, on any browser. Now...
  • Ivellios
  • Casual Listener
  • 20357 Views
  • 7 replies
  • 4 likes
  • music
  • 20357 Views
  • 7 replies
  • 4 likes

Superuser Contribution Bad music quality after upload!?

PlanFree/PremiumCountryRich Text The NetherlandsDeviceSamsung galaxyOperating System windows 10My Question or Issue Today my first 2 songs are released on spotify, I was so happy untill I listened to the songs... The quality seems to be so much lower...

  • Newbie
  • Plan Free/Premium CountryRich Text  The Netherlands Device Samsung galaxy Operating System   windows 10 My Question or Issue  Today my first 2 songs are released on spotify, ...
  • Peter
  • Spotify Legend
  • 2070 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 2070 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cant move songs to "next in queue" when playing on a Sonos

Hello everyone, I'm experiencing trouble with moving songs from one of my playlists to the playing queue whenever I'm playing a song on my Sonos. Spotify confirms that the song was added to the queue but the queue is still empty. When I switch from p...

  • Newbie
  • Hello everyone,   I'm experiencing trouble with moving songs from one of my playlists to the playing queue whenever I'm playing a song on my Sonos. Spotify confirms that the song was added to ...
  • Peter
  • Spotify Legend
  • 1364 Views
  • 3 replies
  • 2 likes
  • Connect
  • 1364 Views
  • 3 replies
  • 2 likes

Superuser Contribution Estou sendo cobrado por uma conta que não tenho acesso

Fiz uma conta, mas perdi o acesso a ela (não sei mais a senha nem o e-mail) e quero cancelar ela porque estou sendo cobrado e já tenho outra conta. Vou ter que cancelar o cartão ? ou alguém pode me dar uma ajuda aqui ?

  • Newbie
  • Fiz uma conta, mas perdi o acesso a ela (não sei mais a senha nem o e-mail) e quero cancelar ela porque estou sendo cobrado e já tenho outra conta. Vou ter que cancelar o cartão ? ou alguém pode me d...
  • Peter
  • Spotify Legend
  • 477 Views
  • 1 replies
  • 0 likes
  • Connect
    music
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio function

Maybe i am completely backward and not up to speed with how the latest technology operates, but i feel its impossible to make a comment on this tedious forum. This commet has no reference or connection with the above topic, however I am appallled how...

  • Newbie
  • Maybe i am completely backward and not up to speed with how the latest technology operates, but i feel its impossible to make a comment on this tedious forum. This commet has no reference or connecti...
  • Peter
  • Spotify Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Majority of saved songs are gone

PlanPremiumCountryUSA DeviceAll devices I ownOperating SystemAll OSs I have My Question or IssueI just noticed that the vast majority of my saved songs are no longer in "My Library". Why would this happen? Is there a way to recover the state of my li...

  • Newbie
  • Plan Premium Country USA   Device All devices I own Operating System All OSs I have   My Question or Issue I just noticed that the vast majority of my saved songs are no longer i...
  • TomLegend
  • Spotify Legend
  • 536 Views
  • 5 replies
  • 0 likes
  • Other
  • 536 Views
  • 5 replies
  • 0 likes

Superuser Contribution Shuffle play is not random

PlanFreeCountry ITDeviceWebplayer Operating SystemWin10 My Question or IssueMy playlist has thousand of songs and hundreds of different artists. Whenever I use the randomize button on the webplayer, it will only skip between songs of the first two ar...

  • Casual Listener
  • Plan Free Country  IT Device Webplayer   Operating System Win10   My Question or Issue My playlist has thousand of songs and hundreds of different artists. Whenever I use th...
  • Peter
  • Spotify Legend
  • 741 Views
  • 3 replies
  • 0 likes
  • Other
  • 741 Views
  • 3 replies
  • 0 likes