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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 884 Views
  • 7 replies
  • 2 likes
  • Other
  • 884 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17304 Views
  • 8 replies
  • 1 likes
  • Other
  • 17304 Views
  • 8 replies
  • 1 likes

Superuser Contribution I can't find certain songs

PlanPremiumCountryMalaysiaDeviceSony XPeria ZOperating SystemAndroid KitKat My Question or Issue I can't find If This Was A Movie by Taylor Swift. I've searched it everywhere, its gone from my playlist and library, I've went through her albums, nothi...

  • Visitor
  • Plan Premium Country Malaysia Device Sony XPeria Z Operating System Android KitKat   My Question or Issue  I can't find If This Was A Movie by Taylor Swift. I've searched it every...
  • SergioDavid
  • Roadie
  • 593 Views
  • 1 replies
  • 0 likes
  • Sony
  • 593 Views
  • 1 replies
  • 0 likes

Not Safe For Work Album Covers show up in Announcements

Plan - PremiumCountry - USA Device - Mac App and Web My Question or Issue When I logged in this morning I was presented with a topless Niki Minaj on my work computer. I've never listened to Niki Minaj and was quite embarrassed at having my co workers...

  • Newbie
  • Plan - Premium Country - USA  Device - Mac App and Web   My Question or Issue   When I logged in this morning I was presented with a topless Niki Minaj on my work computer. ...
  • jonlovestheword
  • Casual Listener
  • 660 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 660 Views
  • 1 replies
  • 1 likes

Anyone know how to delink Spotify account from BBC My Tracks?

My Question or Issue There used to be an FAQ on the BBC My Tracks website but this Q&A has been removed. It was the only way I could get my BBC My Tracks playlist exporting to Spotify when it stopped, which it did occasionally, by deleting and adding...

  • Casual Listener
  • My Question or Issue  There used to be an FAQ on the BBC My Tracks website but this Q&A has been removed. It was the only way I could get my BBC My Tracks playlist exporting to Spotify when...
  • Dee_Gee
  • Casual Listener
  • 760 Views
  • 2 replies
  • 0 likes
  • Other
  • 760 Views
  • 2 replies
  • 0 likes

Superuser Contribution Daily Mix keeps changing before you play first song

PlanPremiumCountry USADeviceiphone xOperating Systemioslatest public ios 11 My Question or Issue Basically, every morning when the daily mix resets, assuming YOU DONT click "play" on any of the mixes (or play any songs in that mix playlist), everytim...

  • Music Fan
  • Plan Premium Country  USA Device iphone x Operating Systemios latest public ios 11   My Question or Issue   Basically, every morning when the daily mix resets, a...
  • Aimee_T
  • Roadie
  • 1091 Views
  • 5 replies
  • 0 likes
  • Other
  • 1091 Views
  • 5 replies
  • 0 likes

Solved!! Continue developing my app or not? Need help on compliance with Developer Service Terms.

Hi all,Im currently in the explore phase of developing an android app on top of Spotify APIs. After thoroughly reading the Developer Term of Service and Legal Terms, I am in doubt that my app would see the public light. Therefore, Im in need of getti...

  • Casual Listener
  • ...ould see the public light. Therefore, Im in need of getting in touch with one of you that could be so kind to quickly skim through my app pitch/idea and give a red og green light. Could you help me with t...
  • mortenhaga
  • Casual Listener
  • 705 Views
  • 2 replies
  • 0 likes
  • Other
  • 705 Views
  • 2 replies
  • 0 likes

Superuser Contribution Russound MCA 88X

Plan premiumFree/PremiumCountry USA Device Russound Operating System(iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question or Issue Russound MCA 88X is not recognized by Spotify as a device to play selections.

  • Casual Listener
  • Plan premium Free/Premium Country USA   Device Russound  Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10   My Question or Issue  Russound MCA 88X...
  • Alfredo
  • Roadie
  • 3415 Views
  • 5 replies
  • 0 likes
  • Other
  • 3415 Views
  • 5 replies
  • 0 likes

Thumbs Down No Noticeable Effect (Web Player - Chrome)

Hi there, I'm new to Spotify; so far, I'm loving it. One thing I've noticed though: If I'm playing an artist radio station in the app (iPhone) I can 'thumbs up' or 'thumbs down' it. These both seem to work perfectly, and 'thumbs down' skips the track...

  • Regular
  • Hi there,     I'm new to Spotify; so far, I'm loving it.     One thing I've noticed though: If I'm playing an artist radio station in the app (iPhone) I can 'thumbs up' or 'th...
  • Jose_M
  • Spotify Star
  • 727 Views
  • 6 replies
  • 0 likes
  • Other
  • 727 Views
  • 6 replies
  • 0 likes

Superuser Contribution I can't open Spotify on my PS4 (Error: E-80E80400)

Hello there! So, my problem is:Whenever I try to open the Spotify app on my PS4, it just comes up with an error code ( Error E-80E80400) I tried to re-install it, but that didn't help.I even un-linked and then re-linked my account, but that didn't wo...

  • Newbie
  •    Hello there!   So, my problem is: Whenever I try to open the Spotify app on my PS4, it just comes up with an error code ( Error E-80E80400)   I tried to re-install it, bu...
  • SergioDavid
  • Roadie
  • 2370 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
  • 2370 Views
  • 1 replies
  • 1 likes

Superuser Contribution File format and bitrate on spotify connect.

Hallo all. I am a premium subscriber I have a Denon unit I use lot with Spotify connect. It works really well. Mostly the sound quality is pretty good. But ones in a while on some tracks, I think they sound a bit rough. I know that listening on my ph...

  • Casual Listener
  • Hallo all.  I am a premium subscriber  I have a Denon unit I use  lot with Spotify connect. It works really well.    Mostly the sound quality is pretty good. But ones in ...
  • ShDK
  • Casual Listener
  • 1610 Views
  • 2 replies
  • 0 likes
  • Connect
    Denon
  • 1610 Views
  • 2 replies
  • 0 likes

Superuser Contribution Gear s3 app got many bugs

PlanPremiumCountry Israel DeviceSamsung gear s3SM-R760Operating SystemTizen 3.0.0.2 Spotify Samsung gear version1.0 My Question or Issue Hey, I had started to use Spotify for gear s3, for the last 2 months. Throughout that time, I have faced too many...

  • Gig Goer
  • Plan Premium Country  Israel  Device Samsung gear s3 SM-R760 Operating System Tizen 3.0.0.2   Spotify Samsung gear version 1.0   My Question or Issue   Hey, I ...
  • _Bellagio_
  • Gig Goer
  • 647 Views
  • 2 replies
  • 0 likes
  • Other
    Samsung
  • 647 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify remote controlling Sonos! (no wifi)

I’ve noticed recently that on occasion when in my car & attempting to use Spotify, I sometimes will get no sound through the car - this is usually when I recently have had Spotify app being directed to play through my sonos.just happened to be that 3...

  • Casual Listener
  • I’ve noticed recently that on occasion when in my car & attempting to use Spotify, I sometimes will get no sound through the car - this is usually when I recently have had Spotify app being direc...
  • Alfredo
  • Roadie
  • 3491 Views
  • 3 replies
  • 4 likes
  • Other
  • 3491 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution Spotify running on Yamaha AVR

PlanPremiumCountry USADeviceGalaxy 5s, Yamaha TRS-7790 and Yamaha AV-A770)Operating SystemAndroid My Question or IssueI am a new user and just discovered something I did not know. I was shuting down my system for the night and the music wouldn't stop...

  • Casual Listener
  • Plan Premium Country  USA Device Galaxy 5s, Yamaha TRS-7790 and Yamaha AV-A770) Operating System Android   My Question or Issue I am a new user and just discovered something I did...
  • SadMike
  • Casual Listener
  • 5206 Views
  • 5 replies
  • 1 likes
  • Samsung
  • 5206 Views
  • 5 replies
  • 1 likes

"Hidden" Albums

I've been going through some of my older playlists to clean up ones I no longer need. I've come across examples of albums that no longer appear on the artist page, but because my old playlist included them, I am able to navigate to the album page and...

  • Gig Goer
  • I've been going through some of my older playlists to clean up ones I no longer need.  I've come across examples of albums that no longer appear on the artist page, but because my old playlist i...
  • Jose_M
  • Spotify Star
  • 1953 Views
  • 1 replies
  • 2 likes
  • Other
  • 1953 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playing music on xbox one, through headset not tv

PlanPremiumCountry USADeviceXbox 1Operating SystemMicrosoft OS My Question or Issue I am very glad that Xbox now has the ability to play music in the backround, however I was wondering is there anyway to play the music just through the headset and no...

  • Casual Listener
  • Plan Premium Country  USA Device Xbox 1 Operating System Microsoft OS   My Question or Issue  I am very glad that Xbox now has the ability to play music in the backround, how...
  • Hersheymj
  • Casual Listener
  • 44233 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 44233 Views
  • 3 replies
  • 0 likes

Does Google Home notify Spotify when I tell Google Home I like or don't like a song?

PlanPremiumCountry USADeviceGoogle HomeOperating SystemWin 10 My Question or Issue I play Spotify through Google Home. I tell Google Home that I like or don't like a song and it tells me it will make a note of that. Does this information get back to ...

  • Casual Listener
  • Plan Premium Country  USA Device Google Home Operating System Win 10   My Question or Issue  I play Spotify through Google Home. I tell Google Home that I like or don't like ...
  • Jose_M
  • Spotify Star
  • 618 Views
  • 1 replies
  • 0 likes
  • music
  • 618 Views
  • 1 replies
  • 0 likes

Superuser Contribution BUG: Song is displayed in embed playlist, but not in app-playlist

Got a strange bug: On position 1 in my playlist is a song ("Forever Young"), which is not in the app-playlist displayed. How do I get that song out of there? I have already emptied and recreated the entire playlist, but this one song is always displa...

  • Regular
  • Got a strange bug: On position 1 in my playlist is a song ("Forever Young"), which is not in the app-playlist displayed. How do I get that song out of there? I have already emptied and recreated the ...
  • Alfredo
  • Roadie
  • 607 Views
  • 3 replies
  • 0 likes
  • Other
  • 607 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web player broken in my browsers

When I log into Spotify web player, the browse page only shows a message, "Enable player in your browser". There's a link below this to an article on enabling DRM media. This is already enabled in both of my browsers (Firefox, Chrome), and there's no...

  • Newbie
  • When I log into Spotify web player, the browse page only shows a message, "Enable player in your browser". There's a link below this to an article on enabling DRM media. This is already enabled in bo...
  • Alfredo
  • Roadie
  • 514 Views
  • 1 replies
  • 0 likes
  • Other
  • 514 Views
  • 1 replies
  • 0 likes

New daily mixes don't appear anymore

PlanPremium DeviceLG G4 and Desktop.Operating SystemAndroid 6.0 and Windows 10 My Question or IssueI have subscribed to premium almost 2 months ago and still i don't get daily mixes daily. I only got 5 daily mixes and now i get nothing.I listen to mu...

  • Casual Listener
  • Plan Premium   Device LG G4 and Desktop. Operating System Android 6.0 and Windows 10   My Question or Issue I have subscribed to premium almost 2 months ago and still i don't ...
  • Noah
  • Spotify Star
  • 2007 Views
  • 3 replies
  • 0 likes
  • Other
  • 2007 Views
  • 3 replies
  • 0 likes

Why can't see the collab playlist?

I've collab a playlist from my Macbook Air, but how come my girlfriend can't see the playlist from her Spotify?I have a premium plan, but she doesn't.

  • Newbie
  • I've collab a playlist from my Macbook Air, but how come my girlfriend can't see the playlist from her Spotify? I have a premium plan, but she doesn't.
  • matfalcon
  • Gig Goer
  • 722 Views
  • 1 replies
  • 0 likes
  • music
  • 722 Views
  • 1 replies
  • 0 likes

[Webplayer] Follow a playlist

I have a spotify premium account and am attempting to make a collaborative playlist with some friends, but they only can use the web player. The steps here : http://www.tomsguide.com/faq/id-2343246/collaborate-spotify-playlist.htmlIndicate that one m...

  • Newbie
  • I have a spotify premium account and am attempting to make a collaborative playlist with some friends, but they only can use the web player. The steps here : http://www.tomsguide.com/faq/id-2343...
  • Keanu_C
  • Community Legend
  • 1189 Views
  • 1 replies
  • 1 likes
  • Other
  • 1189 Views
  • 1 replies
  • 1 likes