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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 812 Views
  • 7 replies
  • 2 likes
  • Other
  • 812 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17274 Views
  • 8 replies
  • 1 likes
  • Other
  • 17274 Views
  • 8 replies
  • 1 likes

Rav 4 2017 won't display name of track or name of album or name of song

So just recently got the Rav4 2017 and I want to be able to listen to my music via the USB cable. So the music plays fine and the album art displays but where the name of the song, album, and artist is displayed, nothing is there. It seems though whe...

  • Newbie
  • So just recently got the Rav4 2017 and I want to be able to listen to my music via the USB cable. So the music plays fine and the album art displays but where the name of the song, album, and ar...
  • Akbaker2442
  • Newbie
  • 1650 Views
  • 1 replies
  • 1 likes
  • 1650 Views
  • 1 replies
  • 1 likes

Xbox One Spotify app sound problem with 5.1 av system

Hi,There is problem with Spotify playback when using 5.1 setting on Xbox configuration. I have a 5.1 channel av system connected to the Xbox One via HDMI and some how Spotify stream (it's stereo sound) is encoded so that sound is heard all surround c...

  • Casual Listener
  • Hi, There is problem with Spotify playback when using 5.1 setting on Xbox configuration. I have a 5.1 channel av system connected to the Xbox One via HDMI and some how Spotify stream (it's stereo so...
  • 1101 Views
  • 0 replies
  • 0 likes
  • Other
  • 1101 Views
  • 0 replies
  • 0 likes

When I select a song in the middle of the playlist the next song is always the 1st playlist song

Hi folks! Question:Couldn't Soptify keep the playlist order when playing songs from the middle? Next song is always going to the first playlist song... Details:I have one huge play list that when I select any music from the middle of it, the next son...

  • Newbie
  • Hi folks!   Question: Couldn't Soptify keep the playlist order when playing songs from the middle? Next song is always going to the first playlist song...   Details: I have one huge p...
  • 940 Views
  • 0 replies
  • 1 likes
  • 940 Views
  • 0 replies
  • 1 likes

MUSIC From around the world - Serbia

Hi, I wanted to draw your atention to the music you have as "Serbian" on Spotify. I don't know how you choose music to represent countries around the world, but what you have now for "Serbian Music" is NOT played anywhere in Serbia or former Yugoslav...

  • Newbie
  • Hi,  I wanted to draw your atention to the music you have as "Serbian" on Spotify. I don't know how you choose music to represent countries around the world, but what you have now for "Serbian ...
  • 408 Views
  • 0 replies
  • 2 likes
  • 408 Views
  • 0 replies
  • 2 likes

Gift card pin doesn't work and I'm crying :)

Hello,so yesterday I bought myself a giftcard (I always do that, but normally for 1 month) for 3 months (so I paid 30€). Today I typed in the pin and stuff and at first it worked, there was the green button "redeem code" (I'm German btw and I'm not r...

  • Newbie
  • Hello, so yesterday I bought myself a giftcard (I always do that, but normally for 1 month) for 3 months (so I paid 30€). Today I typed in the pin and stuff and at first it worked, there was the gre...
  • 345 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 345 Views
  • 0 replies
  • 0 likes

ChromeCast low audio quality

Hi!I have been experiencing a very bad audio quality when using ChromeCast 4k. It has been like this for couple of days. This has happened once before and updating my Spotify app did solve this problem, but there is no updates available. So I have la...

  • Regular
  • Hi! I have been experiencing a very bad audio quality when using ChromeCast 4k. It has been like this for couple of days.   This has happened once before and updating my Spotify app did solve...
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes

Downloaded music keeps getting erased

I pay for spotify premium but the music I download keeps getting erased, I'm not losing the music entirely but I have to keep downloading the music over and over again to get the offline capabilities and it's very frustrating considering it's a fairl...

  • Newbie
  • I pay for spotify premium but the music I download keeps getting erased, I'm not losing the music entirely but I have to keep downloading the music over and over again to get the offline capabilities...
  • jackandjill
  • Newbie
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Solved!! Unable to stream with spotify connect to bluesound powernode 2

I’ve a Bluesound PowerNode 2 that I’ve used with spotify connect with no issues for about 1 year. Since recently, I’m unable to stream from any device (table, smartphone, PC) with my spotify premium account to the PowerNode 2. However, I can stream w...

  • Casual Listener
  • I’ve a Bluesound PowerNode 2 that I’ve used with spotify connect with no issues for about 1 year.   Since recently, I’m unable to stream from any device (table, smartphone, PC) with my spotify...
  • Carolienl
  • Casual Listener
  • 9324 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
  • 9324 Views
  • 6 replies
  • 0 likes

Help I can't set the same volume level for all song

Please help me,I can't set the same volume level for all song on my Spotify on PC windows 10,Please help me

  • Casual Listener
  • Please help me,I can't set the same volume level for all song on my Spotify on PC windows 10,Please help me
  • IguanaSetup
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

My playlists are gone

So, I had a ton of playlists on my old PC. Well, not a ton, but I had playlists I used on the daily. I got a new PC fo Christmas, and downloaded Spotify. I logged in, and low and behold, none of my playlists were there. It just sucks, because I spent...

  • Casual Listener
  • So, I had a ton of playlists on my old PC. Well, not a ton, but I had playlists I used on the daily. I got a new PC fo Christmas, and downloaded Spotify. I logged in, and low and behold, none of my p...
  • zila10
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

Poor color combination for notification bar of some phones

Information is not at all visible in the notification menu when using Spotify for android due to color combination. Please see the attached screenshot.You can email me at ********@*******.edu. My name is Shubham Gupta.

  • Newbie
  • Information is not at all visible in the notification menu when using Spotify for android due to color combination. Please see the attached screenshot. You can email me at ********@*******.edu. My n...
  • Bhadzcarl
  • Newbie
  • 1097 Views
  • 2 replies
  • 1 likes
  • color
  • 1097 Views
  • 2 replies
  • 1 likes

Solved!! Embed Code Error

Hello I want to embed an artist when posting on the forum, but everytime i do that I get an error. "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit...

  • Music Fan
  • Hello I want to embed an artist when posting on the forum, but everytime i do that I get an error.  "Your post has been changed because invalid HTML was found in the message body. The invalid H...
  • playlistsbywax
  • Music Fan
  • 11060 Views
  • 13 replies
  • 2 likes
  • Windows
  • 11060 Views
  • 13 replies
  • 2 likes

spotify cutting in and out - how to transfer playlists to google music

Hi, I'm sick of spotify breaking functionality with updates, streaming spotify to chromecast used to work months ago without any issues but now it just cuts in and out randomly for a second or two. This makes listening to music very un-enjoyable. I'v...

  • Newbie
  • Hi, I'm sick of spotify breaking functionality with updates, streaming spotify to chromecast used to work months ago without any issues but now it just cuts in and out randomly for a second or two. T...
  • 432 Views
  • 0 replies
  • 0 likes
  • 432 Views
  • 0 replies
  • 0 likes

Play playlists on Spotify?

When I ask Alexa to play a playlist (either my own or one I’m following) she answers with one of 2 responses:‘That is not available on Spotify.’or‘Resuming Spotify.’ and plays whatever had been playing before.Any ideas how to get her to get it right?

  • Newbie
  • When I ask Alexa to play a playlist (either my own or one I’m following) she answers with one of 2 responses: ‘That is not available on Spotify.’ or ‘Resuming Spotify.’ and plays whatever had be...
  • Noah
  • Spotify Star
  • 462 Views
  • 1 replies
  • 0 likes
  • music
  • 462 Views
  • 1 replies
  • 0 likes

want to translate the about of bands from english to spanish don`t know who to talk about it.

For now i´m making a master degree in the university Pompeu Fabra of Spain and want to make a magazine showing the bands that i like and there are a lot that came from spotify, so the favor that i want to ask for its if its possible that spotify let ...

  • Newbie
  • For now i´m making a master degree in the university Pompeu Fabra of Spain and want to make a magazine showing the bands that i like and there are a lot that came from spotify, so the favor that i wa...
  • 492 Views
  • 0 replies
  • 0 likes
  • Other
  • 492 Views
  • 0 replies
  • 0 likes

Bad quality on Xbox One

Hello everyone, I just downloaded the spotify app for Xbox and everything works fine... But the music quality is horrible. If i connect my iPhone to my TV or soundsystem and use the iPhone app everythings works fine. All other apps and games on my Xb...

  • Casual Listener
  • Hello everyone,   I just downloaded the spotify app for Xbox and everything works fine... But the music quality is horrible. If i connect my iPhone to my TV or soundsystem and use the iPhone a...
  • Johnnycrinkle
  • Newbie
  • 25326 Views
  • 6 replies
  • 12 likes
  • 25326 Views
  • 6 replies
  • 12 likes

Google home + spotify always playing same album

hey, i have more than 150 songs registered on my spotify premium account.And since a month now, google home always play the same album when i ask it to play music, i already restored the google home with factory settings twice and i also spent more t...

  • Newbie
  • hey, i have more than 150 songs registered on my spotify premium account. And since a month now, google home always play the same album when i ask it to play music, i already restored the google hom...
  • 401 Views
  • 0 replies
  • 0 likes
  • 401 Views
  • 0 replies
  • 0 likes

Using spotify on twitch xbox one

Hello I would like know know if you can use this app on twitch app on xbox one, as you listen your viewers can hear it to. I have looked in to this but got no awnsers, i would love to use this app in my streams as the apps on the xbox music are rubbi...

  • Newbie
  • Hello  I would like know know if you can use this app on twitch app on xbox one, as you listen your viewers can hear it to. I have looked in to this but got no awnsers, i would love to use this...
  • 4835 Views
  • 0 replies
  • 11 likes
  • 4835 Views
  • 0 replies
  • 11 likes