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Please see below the most popular frequently asked questions.

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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • fas42
  • Casual Listener
  • 5060 Views
  • 34 replies
  • 6 likes
  • Other
  • 5060 Views
  • 34 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18708 Views
  • 9 replies
  • 2 likes
  • Other
  • 18708 Views
  • 9 replies
  • 2 likes

Solved!! Spotify connect with MArantz m-cr611

Hallo,I ALWAYS had problems with spotify and Marantz, problems that i could synthesize in "sometimes it works, sometimes not".I tried quite everything, but now there are some certainties:1)on or off, the Marantz ampli ALWAYS appears in ethernet conne...

  • Casual Listener
  • Hallo, I ALWAYS had problems with spotify and Marantz, problems that i could synthesize in "sometimes it works, sometimes not". I tried quite everything, but now there are some certainties: 1)on o...
  • Trotty
  • Casual Listener
  • 5423 Views
  • 4 replies
  • 1 likes
  • 5423 Views
  • 4 replies
  • 1 likes

Request to add a new artist/album/song

HI i just wonder how spotify adds in more music because I have an album i want to listen to but its not on spotify. The album is called AGUST D by Agust D (Suga - BTS).

  • Newbie
  • HI i just wonder how spotify adds in more music because I have an album i want to listen to but its not on spotify. The album is called AGUST D by Agust D (Suga - BTS).
  • theawkwardlemon
  • Newbie
  • 461 Views
  • 1 replies
  • 0 likes
  • music
  • 461 Views
  • 1 replies
  • 0 likes

snapchat filter

A mate sent me a snap with a filter showing what he was currently listening to on spotify. When I asked how it works he said he just let spotify play music on his phone and then make a snap and swipe right until you get the right filter, but it didn'...

  • Casual Listener
  • A mate sent me a snap with a filter showing what he was currently listening to on spotify. When I asked how it works he said he just let spotify play music on his phone and then make a snap and swipe...
  • 10754 Views
  • 0 replies
  • 9 likes
  • music
  • 10754 Views
  • 0 replies
  • 9 likes

Solved!! Can't queue on new Web Player

Last opened the web player on Tuesday 1/17/17 and was able to use the queue function, just opened the web player today 1/19/17 and the layout looks different. I cannot (or rather, don't know how to) queue songs to play them in succession. I am on Goo...

  • Regular
  • Last opened the web player on Tuesday 1/17/17 and was able to use the queue function, just opened the web player today 1/19/17 and the layout looks different. I cannot (or rather, don't know how to) ...
  • woohoooo
  • Newbie
  • 27909 Views
  • 28 replies
  • 25 likes
  • Web Player
  • 27909 Views
  • 28 replies
  • 25 likes

Getting local files to play on Google Home

Hey, I've figured out how to get local files to download across devices (phones and laptops) however I can't figure out how to get it to then play on Google Home. Help?

  • Newbie
  • Hey, I've figured out how to get local files to download across devices (phones and laptops) however I can't figure out how to get it to then play on Google Home. Help? 🙂
  • eclecticmission
  • Newbie
  • 5453 Views
  • 9 replies
  • 7 likes
  • Other
  • 5453 Views
  • 9 replies
  • 7 likes

Please select a tag

Hi guys, always if I try to post my Spotify Playlist I can choose between 2 options. „Cancel“ or „please select a tag“Then I choose 2-3 tags, still there‘s a box with „please select a tag“Could you have me? Would be very nice, thanks!

  • Music Fan
  • Hi guys, always if I try to post my Spotify Playlist I can choose between 2 options. „Cancel“ or „please select a tag“ Then I choose 2-3 tags, still there‘s a box with „please select a tag“ Could y...
  • 471 Views
  • 0 replies
  • 1 likes
  • 471 Views
  • 0 replies
  • 1 likes

Solved!! Update Spotify Roku App

I finally got a Roku TV, and I found a couple of things lacking: 1. There is no "My Music section. 2. Searching is difficult and not user friendly. It is difficult to find anything I want to listen to. 3. Spotify app on my phone suggests I can use Sp...

  • Newbie
  • I finally got a Roku TV, and I found a couple of things lacking:   1. There is no "My Music section.   2. Searching is difficult and not user friendly. It is difficult to find anything ...
  • kzk82
  • Casual Listener
  • 7227 Views
  • 6 replies
  • 0 likes
  • 7227 Views
  • 6 replies
  • 0 likes

spotify stops playing on my russound

I am playing the newest version of Spotify on my Russound to my speakers. Spotify stops playing frequently and I have to start again.

  • Casual Listener
  • I am playing the newest version of Spotify on my Russound to my speakers.  Spotify stops playing frequently and I have to start again. 
  • whoopu1
  • Casual Listener
  • 1340 Views
  • 4 replies
  • 0 likes
  • Other
  • 1340 Views
  • 4 replies
  • 0 likes

Spotify Community

Hello all, If you could escalate this message that would be great thanks. I had changed my Spotify account and deleted my old one. My Spotify community account was then changed. Old Username: < removed for security > Old Spotify Community: < removed ...

  • Visitor
  • Hello all,   If you could escalate this message that would be great thanks. I had changed my Spotify account and deleted my old one. My Spotify community account was then changed.  ...
  • 347 Views
  • 0 replies
  • 0 likes
  • Other
  • 347 Views
  • 0 replies
  • 0 likes

Censoring Songs

I don't know when Spotify changed, but I was just listening to Steppin' by Supa **bleep** Humble and where it would say "I'm blowing up like Isis, because I am the nicest" it has been replaced with silence. The album cover has also been changed and t...

  • Casual Listener
  • I don't know when Spotify changed, but I was just listening to Steppin' by Supa **bleep** Humble and where it would say "I'm blowing up like Isis, because I am the nicest" it has been replaced with s...
  • TheBoedster
  • Casual Listener
  • 1684 Views
  • 3 replies
  • 1 likes
  • 1684 Views
  • 3 replies
  • 1 likes

Samsung Smart TV remove volume adjustment

Hello I am using Spotify om different devices and the last months since I used Spotify on my Samsung Smart TV (J6250) everything was fine for me. I was not able to change the volume of Spotfiy with my Iphone when I was listening over TV and that was ...

  • Newbie
  • Hello  I am using Spotify om different devices and the last months since I used Spotify on my Samsung Smart TV (J6250) everything was fine for me.   I was not able to change the volu...
  • 1850 Views
  • 0 replies
  • 2 likes
  • 1850 Views
  • 0 replies
  • 2 likes

Solved!! How to search for low-plays tracks?

Hey - first time user. I'd like to explore less popular music by searching for tracks of a particular genre with less than some number of plays. But I can't find way to do that. Is there a way? I'm using the web player. Thank you.

  • Regular
  • Hey - first time user.   I'd like to explore less popular music by searching for tracks of a particular genre with less than some number of plays.  But I can't find  way to do that. ...
  • Sebasty
  • Community Legend
  • 37731 Views
  • 5 replies
  • 2 likes
  • Other
  • 37731 Views
  • 5 replies
  • 2 likes

Solved!! Listened to on Spotify >> Facebook

Hi, I'm not seeing music played on my Facebook as "listened to" songs. - My facebook and Spotify are linked- The "show activity" is turned on- My activity Log on Facebook is on (I see the SEPTEMBER Spotify log, but no the new song that I heard)- Spot...

  • Newbie
  • Hi,    I'm not seeing music played on my Facebook as "listened to" songs.   - My facebook and Spotify are linked - The "show activity" is turned on - My activity Log on Facebook ...
  • Bethany_Dawn
  • Community Legend
  • 564 Views
  • 1 replies
  • 0 likes
  • Other
  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Home

Please Help. I have a Google home and I have spotify premium . I have created 5 different playlists and it has played each one. I just can't say hey Google play my 70's and 80's playlist, Google home can never find it. That is the problem I'm having....

  • Visitor
  • Please Help. I have a Google home and I have spotify premium . I have created 5 different playlists and it has played each one. I just can't say hey Google play my 70's and 80's playlist, Google home...
  • Melody
  • Spotify
  • 843 Views
  • 1 replies
  • 0 likes
  • Other
  • 843 Views
  • 1 replies
  • 0 likes

Same suggested songs for my playlist over and over

I have a playlist that has over 500 songs and a few months ago I added a number of Dutch songs, since then all of the suggested songs for that particular playlist have been Dutch or by Dutch artists, I've added other songs since then but Spotify keep...

  • Newbie
  • I have a playlist that has over 500 songs and a few months ago I added a number of Dutch songs, since then all of the suggested songs for that particular playlist have been Dutch or by Dutch artists,...
  • 440 Views
  • 0 replies
  • 0 likes
  • music
  • 440 Views
  • 0 replies
  • 0 likes

Cannot find public Playlist in Tesla Model S

Dear community The spotify support is horrible - they didn't give me any useful answer after 18 emails. Now I want to ask you:I can't find a playlist I created with my Spotify account julien.kindle called "Teslaroadtrip" and I want to find that one i...

  • Casual Listener
  • ...ulien.kindle called "Teslaroadtrip" and I want to find that one in my Model S. I already made the playlist public, but it is not possible to find it for me. I find thousands of playlist like "classic 1...
  • julienkindle
  • Casual Listener
  • 4363 Views
  • 3 replies
  • 1 likes
  • Other
  • 4363 Views
  • 3 replies
  • 1 likes

grammy

create playlists with grammy winners, oscar winners, emmy winners, mercury winners, rock n roll hall of fame, million sellers (album and singles)

  • Gig Goer
  • create playlists with grammy winners, oscar winners, emmy winners, mercury winners,  rock n roll hall of fame, million sellers (album and singles)
  • 494 Views
  • 0 replies
  • 0 likes
  • music
  • 494 Views
  • 0 replies
  • 0 likes

NBC A.P. Bio Ad

Get rid of the A.P. Bio ad. There’s curse words in it & I play Spotify in my business & some of my customers have complained about it.

  • Newbie
  • Get rid of the A.P. Bio ad. There’s curse words in it & I play Spotify in my business & some of my customers have complained about it.
  • 581 Views
  • 0 replies
  • 0 likes
  • 581 Views
  • 0 replies
  • 0 likes

Alexa Cannot find followed Playlists

Hello,I have the following issue with Alexa <--> Sptify integration.I have setup Alexa with its own account ( to simplify sharing playlists), and have added my Alexa e-mail account to my Family plan.In my Sportify client for Alexa, I am following the...

  • Casual Listener
  • Hello, I have the following issue with Alexa <--> Sptify integration. I have setup Alexa with its own account ( to simplify sharing playlists), and have added my Alexa e-mail account to ...
  • RDLemos
  • Casual Listener
  • 1506 Views
  • 4 replies
  • 2 likes
  • 1506 Views
  • 4 replies
  • 2 likes

Running genre

Yesterday the Running genre was there, today it isn't. Anyone know where it went and if it is coming back? This was a wonderful feature that sold me on Spotify!

  • Casual Listener
  • Yesterday the Running genre was there, today it isn't. Anyone know where it went and if it is coming back? This was a wonderful feature that sold me on Spotify!
  • JaneMN1
  • Casual Listener
  • 797 Views
  • 4 replies
  • 3 likes
  • 797 Views
  • 4 replies
  • 3 likes