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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2214 Views
  • 19 replies
  • 6 likes
  • Other
  • 2214 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17794 Views
  • 8 replies
  • 2 likes
  • Other
  • 17794 Views
  • 8 replies
  • 2 likes

Chromecast Audio Connectivity

Spotify won't connect to Chromecast Audio. This afternoon it just stopped. It's worked without issue (more or less) for several months. I have two CCA devices. Both are showing up on the Spotify app as "Devices Available" on both an Android tablet an...

  • Newbie
  • Spotify won't connect to Chromecast Audio. This afternoon it just stopped. It's worked without issue (more or less) for several months.   I have two CCA devices. Both are showing up on the Spo...
  • Chromecast-user
  • Casual Listener
  • 822 Views
  • 5 replies
  • 0 likes
  • 822 Views
  • 5 replies
  • 0 likes

Track shows in search but won't open

My tracks release date was set to 18/1/18. Since then i can see my track in the search but always get the "something went wrong error". Tried searching on my friends device, same thing. What's the issue, this is my first release on spotify.

  • Regular
  • My tracks release date was set to 18/1/18. Since then i can see my track in the search but always get the "something went wrong error". Tried searching on my friends device, same thing. What's the is...
  • djmaksofficial
  • Regular
  • 966 Views
  • 9 replies
  • 0 likes
  • 966 Views
  • 9 replies
  • 0 likes

Solved!! Spotify wrapped 2017

Hello! I can't see my 2017 stats on Spotify. I only see 2 playlists and I really would like to see how many minutes of music did I stream and what genre.Here is what I see:

  • Newbie
  • Hello! I can't see my 2017 stats on Spotify. I only see 2 playlists and I really would like to see how many minutes of music did I stream and what genre. Here is what I see:  
  • Sebasty
  • Community Legend
  • 6763 Views
  • 1 replies
  • 0 likes
  • 6763 Views
  • 1 replies
  • 0 likes

Pay Artists More

Spotify is a wonderful app that can really help smaller artists gain exposure and a wider audience. This is wonderful, but artists usually can’t survive on touring alone and they have to sacrifice other areas of their lives so that they can continue ...

  • Newbie
  • Spotify is a wonderful app that can really help smaller artists gain exposure and a wider audience. This is wonderful, but artists usually can’t survive on touring alone and they have to sacrifice ot...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Error code (WV-33899-2)

When I go to use Spotify on my ps4 this error pops up. I’m connected to the internet, I’ve also tried disconnecting my psn but that doesn’t work either. Does anyone know what’s wrong? It’s been like this for a week

  • Casual Listener
  • When I go to use Spotify on my ps4 this error pops up. I’m connected to the internet, I’ve also tried disconnecting my psn but that doesn’t work either. Does anyone know what’s wrong? It’s been like ...
  • Abby654
  • Casual Listener
  • 1459 Views
  • 4 replies
  • 0 likes
  • 1459 Views
  • 4 replies
  • 0 likes

Speakers with built in Spotify app.

Hi, are there any speakers with built in Spotify app, like the Logitech Squeezebox? The problem with Spotify connect is that you need an extra device (cellphone, tablet etc) to control Spotify. My kids don't have there own phones yet but still want t...

  • Newbie
  • Hi, are there any speakers with built in Spotify app, like the Logitech Squeezebox? The problem with Spotify connect is that you need an extra device (cellphone, tablet etc) to control Spotify. My ki...
  • 522 Views
  • 0 replies
  • 0 likes
  • music
  • 522 Views
  • 0 replies
  • 0 likes

Google Home Mini & Spotify

When using voice commands to start playing music on spotify the google home mini always starts playing music off my phone, even when its other people talking who have their phones hooked up to the google home. I am able to connect to the speaker thro...

  • Newbie
  • When using voice commands to start playing music on spotify the google home mini always starts playing music off my phone, even when its other people talking who have their phones hooked up to the go...
  • 393 Views
  • 0 replies
  • 0 likes
  • Connect
  • 393 Views
  • 0 replies
  • 0 likes

Spotify no longer shares my activity on Facebook

Good evening,i noticed since several days that spotify no longer assures the relay of my plays with Facebook. These ones don't appear anymore in my thread of news, in spite of the alreader correctly adjusted setting, on what i saw in some tutorials.H...

  • Casual Listener
  • Good evening, i noticed since several days that spotify no longer assures the relay of my plays with Facebook. These ones don't appear anymore in my thread of news, in spite of the alreader correc...
  • EvannH
  • Casual Listener
  • 2659 Views
  • 4 replies
  • 0 likes
  • 2659 Views
  • 4 replies
  • 0 likes

Happy Chill Playlist is Not Happy

I was listening to the happy chill playlist and Olivia O' Briens Empty played. This is not a happy chill song. She frequently comments about how she's "empty inside" and how she "doesn't want to live, but is too scared to die." My hopes for a happy c...

  • Newbie
  • I was listening to the happy chill playlist and Olivia O' Briens Empty played.  This is not a happy chill song.  She frequently comments about how she's "empty inside" and how she "doe...
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Web player on mobile

When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load the last page it doesn't load the web player instead ...

  • Newbie
  • When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load th...
  • 1282 Views
  • 0 replies
  • 0 likes
  • 1282 Views
  • 0 replies
  • 0 likes

Heos wireless speakers on multiple spotify accounts

Hi there My Setup: - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan)- Heos AVR - Wired network connection- 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band- 2x Android Smartphone - Both logged in with different Spotify premiums accounts (member...

  • Newbie
  • Hi there   My Setup:   - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan) - Heos AVR - Wired network connection - 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band - 2x Android S...
  • 823 Views
  • 0 replies
  • 0 likes
  • Denon
  • 823 Views
  • 0 replies
  • 0 likes

Spotify App Not Working on Windows Phone 10

I'm using a Microsoft Lumia 640 LTE with Windows Phone 10.The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or it doesn't do anything at all.Also, navigating the men...

  • Newbie
  • I'm using a Microsoft Lumia 640 LTE with Windows Phone 10. The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or i...
  • Bloginn
  • Casual Listener
  • 6613 Views
  • 14 replies
  • 3 likes
  • Other
  • 6613 Views
  • 14 replies
  • 3 likes

Google home & chromecast gaps while streaming

Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable. I checked everything. Version. Wifi channels.... router... no issue with youtube ...

  • Newbie
  • Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable.   I checked everything....
  • 398 Views
  • 0 replies
  • 0 likes
  • 398 Views
  • 0 replies
  • 0 likes

Changing my song's preview?

Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is there a way to change this? Thanks!

  • Newbie
  • Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is ther...
  • 2368 Views
  • 0 replies
  • 20 likes
  • 2368 Views
  • 0 replies
  • 20 likes

Cannot login to PS4

Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!

  • Newbie
  • Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!
  • melachupa2018
  • Newbie
  • 516 Views
  • 2 replies
  • 0 likes
  • Other
  • 516 Views
  • 2 replies
  • 0 likes

PS4 App

Hi, I'm having some trouble with the Spotify app on PS4. I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option. However when I open the app on PlayStation I'm told that there is an "error connecting ...

  • Newbie
  • Hi,   I'm having some trouble with the Spotify app on PS4.    I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option.  ...
  • marikelowa
  • Casual Listener
  • 519 Views
  • 1 replies
  • 1 likes
  • PlayStation
  • 519 Views
  • 1 replies
  • 1 likes

Spotify doesn't work on Sonos in the UAE

The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and Apple music but not Spotify.Are there plans to fix this iss...

  • Visitor
  • The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and App...
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes