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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 554 Views
  • 4 replies
  • 2 likes
  • Other
  • 554 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17178 Views
  • 8 replies
  • 1 likes
  • Other
  • 17178 Views
  • 8 replies
  • 1 likes

Songs deleting by themselves

Hello Guys! I noticed that some songs are deleted from some of my playlists even if didn't want to, so I had to reinsert them. It has happened a few times, not frequently. Am I the only one? Thanks to everybody

  • Regular
  • Hello Guys! I noticed that some songs are deleted from some of my playlists even if didn't want to, so I had to reinsert them. It has happened a few times, not frequently. Am I the only one? Thanks t...
  • 354 Views
  • 0 replies
  • 0 likes
  • Other
  • 354 Views
  • 0 replies
  • 0 likes

Police

Hi there I have seen about 10 posts regarding the police and forces discount and there has been responses about voting for it but no actually answer? Is there a discount for the forces or not? If there isn’t I might have to change my music provider a...

  • Newbie
  • Hi there I have seen about 10 posts regarding the police and forces discount and there has been responses about voting for it but no actually answer? Is there a discount for the forces or not? If the...
  • 746 Views
  • 0 replies
  • 0 likes
  • Other
  • 746 Views
  • 0 replies
  • 0 likes

Solved!! My time capsule

Please help me! i can't find my time capsule there nothin in "decades" section...

  • Casual Listener
  • Please help me! i can't find my time capsule there nothin in "decades" section...
  • sniper_57
  • Casual Listener
  • 3066 Views
  • 4 replies
  • 0 likes
  • music
  • 3066 Views
  • 4 replies
  • 0 likes

Playing sonso speakers from spotify app

I have spotify premium and have been playing it from the spotify app on my sonos speakers for a couple of years. It has stopped working (either from my smart phone or my laptop). I can still access some spotify through the sonos app but not directly ...

  • Newbie
  • I have spotify premium and have been playing it from the spotify app on my sonos speakers for a couple of years.  It has stopped working (either from my smart phone or my laptop).  I can st...
  • 586 Views
  • 0 replies
  • 0 likes
  • 586 Views
  • 0 replies
  • 0 likes

Disconnecting from Sonos from a distance

I am still logged into Spotify on an iPad connected to a SONOS system 2000 miles away. How do I log out? Until I do, I can’t log into Spotify on my SONOS system here at home.

  • Newbie
  • I am still logged into Spotify on an iPad connected to a SONOS system 2000 miles away. How do I log out? Until I do, I can’t log into Spotify on my SONOS system here at home. 
  • 367 Views
  • 0 replies
  • 0 likes
  • 367 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sonos not conecting

Has the function to allow Spotify to play directly on a Sonos system been removed? I can play spotify on my phone and on a Amazon Firestick but no longer on one of my three Sonos 1s. I've tried uninstalling bothe the Sonos and Spotify apps but I'm no...

  • Community Legend
  • Has the function to allow Spotify to play directly on a Sonos system been removed? I can play spotify on my phone and on a Amazon Firestick but no longer on one of my three Sonos 1s. I've tried unins...
  • Heiko21
  • Casual Listener
  • 580 Views
  • 3 replies
  • 0 likes
  • 580 Views
  • 3 replies
  • 0 likes

Solved!! 2017 Wrapped not working

Hello I can't see what my 2017 wrapped card thing looks like because it won't load. After I log in, it never stops loading.

  • Casual Listener
  • Hello I can't see what my 2017 wrapped card thing looks like because it won't load. After I log in, it never stops loading.
  • Pauldjhiggins
  • Casual Listener
  • 29157 Views
  • 18 replies
  • 7 likes
  • 29157 Views
  • 18 replies
  • 7 likes

Superuser Contribution Re: Post of the Week: Playlist questions a-plenty!

Why Am I paying for Spotify, when they don't have new releases.....Eminems new album, realeased in 2017 is on Apple Music. But can't seem to find it on Spotify....WHY DO I GIVE YOU MONEY.

  • Casual Listener
  • Why Am I paying for Spotify, when they don't have new releases.....Eminems new album, realeased in 2017 is on Apple Music. But can't seem to find it on Spotify....WHY DO I GIVE YOU MONEY. 
  • Raffmorelli
  • Casual Listener
  • 455 Views
  • 2 replies
  • 0 likes
  • 455 Views
  • 2 replies
  • 0 likes

I'm looking for a song( Run Around—Jasan Radford)

Hello, I'm looking for a song:Run Around—Jasan RadfordTo my knowledge it not on Spotify. Is there anyway that this song could be added any time soon?

  • Newbie
  • Hello, I'm looking for a song: Run Around—Jasan Radford To my knowledge it not on Spotify. Is there anyway that this song could be added any time soon?   
  • Anders_sveidahl
  • Newbie
  • 732 Views
  • 1 replies
  • 0 likes
  • 732 Views
  • 1 replies
  • 0 likes

Spotify randomly subscribing to spam playlists

Hundreds of random playlists, all with two-word randomly generated names (by randomly generated users too, from the looks of it) have been appearing in my playlist subscriptions/follows without me subscribing to any of them. I have changed my passwor...

  • Newbie
  • Hundreds of random playlists, all with two-word randomly generated names (by randomly generated users too, from the looks of it) have been appearing in my playlist subscriptions/follows without ...
  • 547 Views
  • 0 replies
  • 0 likes
  • Sony
  • 547 Views
  • 0 replies
  • 0 likes

2017wrapped - not enough data

Hello,I have a family account and listen to Spotify on a daily basis. I've created several playlists this year, found tons of artists and religiously listen to Discover Weekly and Release Radar. I must have listened to thousands of hours overall.Howe...

Screen Shot 2017-12-14 at 15.46.51.png
  • Casual Listener
  • Hello, I have a family account and listen to Spotify on a daily basis. I've created several playlists this year, found tons of artists and religiously listen to Discover Weekly and Release Radar. I ...
  • mikechalmers
  • Casual Listener
  • 678 Views
  • 2 replies
  • 0 likes
  • Other
  • 678 Views
  • 2 replies
  • 0 likes

Facebook's Pixel

Is it possible to put facebook's pixel to a playlist i've create?

  • Newbie
  • Is it possible to put facebook's pixel to a playlist i've create?
  • 2443 Views
  • 0 replies
  • 7 likes
  • 2443 Views
  • 0 replies
  • 7 likes

Behind the lyrcis (Genius) doesn't work

Hello, Behind the lyrics doesn't work on my Iphone.I have the latest version of Spotify 8.4.28.1104, latest version of iOS 11.2.1I have premium account and also tried to reinstall the app several times. I am 100% sure that nehind the lyrics should wo...

  • Newbie
  • Hello,  Behind the lyrics doesn't work on my Iphone. I have the latest version of Spotify 8.4.28.1104, latest version of iOS 11.2.1 I have premium account and also tried to reinstall the ap...
  • 399 Views
  • 0 replies
  • 0 likes
  • music
  • 399 Views
  • 0 replies
  • 0 likes

Marantz MCR 611

Hello,I have an ampli marantz MCR 611 for several months.The ampli had an update last August. Since then, impossible to connect on it with spotify.When I go on the page of help spotify about marantz, I do not see my ampli on the list ... https://supp...

  • Newbie
  • Hello, I have an ampli marantz MCR 611 for several months. The ampli had an update last August. Since then, impossible to connect on it with spotify. When I go on the page of help spotify a...
  • Dutch-Elvis
  • Regular
  • 1906 Views
  • 4 replies
  • 0 likes
  • Marantz
  • 1906 Views
  • 4 replies
  • 0 likes

Slight Problem with Shuffle on Web Player

I'm having a slight problem with the Shuffle feature with the Web Player. Currently if I have Shuffle enabled on a playlist and click to play a specific song it will select a random song on the playlist to play instead. I don't believe this is the in...

  • Newbie
  • I'm having a slight problem with the Shuffle feature with the Web Player.  Currently if I have Shuffle enabled on a playlist and click to play a specific song it will select a random song on the...
  • 262 Views
  • 0 replies
  • 0 likes
  • music
  • 262 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Subscribers

I was wondering if on web player there was anyway to see what your subscriber count is for a playlist?

  • Regular
  • I was wondering if on web player there was anyway to see what your subscriber count is for a playlist?
  • Jack
  • Roadie
  • 939 Views
  • 3 replies
  • 0 likes
  • 939 Views
  • 3 replies
  • 0 likes

Wrong song in spotify playlist

Hi team,Listening to Spotify's Christian Dance Party playlist, just heard Levv - Collateral Damage and it doesn't belong there. Please remove it accordingly. Thank you!CL

  • Newbie
  • Hi team, Listening to Spotify's Christian Dance Party playlist, just heard Levv - Collateral Damage and it doesn't belong there.   Please remove it accordingly.   Thank you! CL
  • 240 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 240 Views
  • 0 replies
  • 0 likes

When will I be able to get my Time Capsule

I created a new Spotify account so the listening history was reset. Sadly I will not be able to have a 2017 Playlist. I want a new time capsule tho. I created this about two weeks ago, when will I be able to get my Time Capsule?

  • Roadie
  • I created a new Spotify account so the listening history was reset. Sadly I will not be able to have a 2017 Playlist. I want a new time capsule tho.   I created this about two weeks ago, when ...
  • 416 Views
  • 0 replies
  • 1 likes
  • Other
  • 416 Views
  • 0 replies
  • 1 likes

Solved!! Local Files Won't Play on Amazon Echo.

So, i've uploaded a a few local music files to Spotify through my Macbook. But it only plays on my Computer, not my Amazon Echo. Obviously, I've got premium, as playing Spotify on a Echo requires Premium. Is there anyway to play my local files to my ...

  • Newbie
  • So, i've uploaded a a few local music files to Spotify through my Macbook.  But it only plays on my Computer, not my Amazon Echo.   Obviously, I've got premium, as playing Spotify on a E...
  • MrRea
  • Newbie
  • 31492 Views
  • 8 replies
  • 7 likes
  • Other
  • 31492 Views
  • 8 replies
  • 7 likes

Stream Keeps Cutting Out

I had been using the free version of Spotify and noticed that the stream kept getting interrupted (pausing). At first you'd assume a bandwidth issue my end. Unlikely as I am in a City and have a consistent 10mb connection. Anyway to be sure I tried a...

  • Casual Listener
  • I had been using the free version of Spotify and noticed that the stream kept getting interrupted (pausing). At first you'd assume a bandwidth issue my end. Unlikely as I am in a City and have a cons...
  • ivdown
  • Newbie
  • 23312 Views
  • 284 replies
  • 5 likes
  • 23312 Views
  • 284 replies
  • 5 likes