Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Amatharis
  • Newbie
  • 8061 Views
  • 56 replies
  • 7 likes
  • Other
  • 8061 Views
  • 56 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19376 Views
  • 9 replies
  • 2 likes
  • Other
  • 19376 Views
  • 9 replies
  • 2 likes

Radio isn't working for specific artist

Within the past two weeks I've had the radio for a specific artist cease working. The artist in question is Golfish, and I have attempted to play a radio station based on them in the desktop client in Windows 10, the android client in Nougat on a Nex...

2018-03-09 13_00_11-Spotify.png
  • Newbie
  • Within the past two weeks I've had the radio for a specific artist cease working. The artist in question is Golfish, and I have attempted to play a radio station based on them in the desktop client i...
  • wolffs79
  • Newbie
  • 543 Views
  • 1 replies
  • 2 likes
  • music
  • 543 Views
  • 1 replies
  • 2 likes

Renaissance: Turn of the Cards

Today, when I tried to listen to Renaissance's Turn of the Cards album, it got to "I Think of You", and instead of playing that song, it played "The Vultures Fly High", which is a song from a different Renaissance album. This really needs to be fixed...

  • Newbie
  • Today, when I tried to listen to Renaissance's Turn of the Cards album, it got to "I Think of You", and instead of playing that song, it played "The Vultures Fly High", which is a song from a differe...
  • 326 Views
  • 0 replies
  • 0 likes
  • 326 Views
  • 0 replies
  • 0 likes

Web player no carga ni reproduce nada

En dos notebooks distintos (un Windows 7 y un Windows 10) y con dos cuentas distintas (ninguna es Premium), no me carga absolutamente ninguna canción, ni las guardadas ni las para descubrir.Cuando apreto play, me aparece instantáneamente la canción e...

  • Newbie
  • En dos notebooks distintos (un Windows 7 y un Windows 10) y con dos cuentas distintas (ninguna es Premium), no me carga absolutamente ninguna canción, ni las guardadas ni las para descubrir. Cuando ...
  • matepore
  • Casual Listener
  • 6523 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 6523 Views
  • 2 replies
  • 0 likes

spotify web player no me reproduce las canciones

le doy play a las canciones individuales, a mis playlist y no las reproduce solo aparece la barra de la cancion pero no se mueve y no se escucha nada en mi lap. El sonido esta bien y todo he puesto otra aplicación de musica y si funciona pero a mi me...

  • Newbie
  • le doy play a las canciones individuales, a mis playlist y no las reproduce solo aparece la barra de la cancion pero no se mueve y no se escucha nada en mi lap. El sonido esta bien y todo he puesto o...
  • matepore
  • Casual Listener
  • 5561 Views
  • 3 replies
  • 0 likes
  • Windows
  • 5561 Views
  • 3 replies
  • 0 likes

Playback problems under Chromeos

For a couple of days now I am having serious problems with playback on my chromebox. I can't get it started is the first problem. Once after many clicks and refresh I finally get it started it take up to a minute in between tracks with silence to sta...

  • Visitor
  • For a couple of days now I am having serious problems with playback on my chromebox. I can't get it started is the first problem. Once after many clicks and refresh I finally get it started it take u...
  • 533 Views
  • 0 replies
  • 1 likes
  • Other
  • 533 Views
  • 0 replies
  • 1 likes

Solved!! Onkyo reciever not showing in Spotify Connect list.

Hi there, I have an Onlyo NR-616 with the latest firmware, when I open Spotify Connect on my mobile device (Samsung S3) my Onkyo reciever is not listed. How can I remedy this? Thanks in advance Jevon

  • Regular
  • Hi there, I have an Onlyo NR-616 with the latest firmware, when I open Spotify Connect on my mobile device (Samsung S3) my Onkyo reciever is not listed. How can I remedy this? Thanks in advance ...
  • rajackar
  • Regular
  • 1058493 Views
  • 90 replies
  • 3 likes
  • 1058493 Views
  • 90 replies
  • 3 likes

Superuser Contribution Rearrange tracks in song library

Hello,is there a way to rearrange songs inside your song-library (not playlist)? Couldnt find one in the Desktop App, Webapp and WP-App. Any help is appreciated.

  • Newbie
  • Hello, is there a way to rearrange songs inside your song-library (not playlist)? Couldnt find one in the Desktop App, Webapp and WP-App.   Any help is appreciated.
  • nfbasso
  • Newbie
  • 7737 Views
  • 2 replies
  • 20 likes
  • 7737 Views
  • 2 replies
  • 20 likes

Bizarre Echo Dot Behaviour

Just got an Echo Dot for my birthday. Connected it to spotify and set spotify as the default music player. It can't find any of my playlists, no matter what I say. This is one problem, which seems to happen to alot of people. But even stranger, when ...

  • Casual Listener
  • Just got an Echo Dot for my birthday. Connected it to spotify and set spotify as the default music player.  It can't find any of my playlists, no matter what I say. This is one problem, which s...
  • 548 Views
  • 0 replies
  • 1 likes
  • Other
  • 548 Views
  • 0 replies
  • 1 likes

Discover Weekly is missing essential releases

While there are releases of artists I've never heard before are in my Discover Weekly playlist, there are missing essential releases of artists I often listen (Young Fathers, David Byrne and Editors). Is this because some artists pay to get promoted ...

  • Newbie
  • While there are releases of artists I've never heard before are in my Discover Weekly playlist, there are missing essential releases of artists I often listen (Young Fathers, David Byrne and Editors)...
  • phan_times
  • Community Legend
  • 477 Views
  • 1 replies
  • 0 likes
  • music
  • 477 Views
  • 1 replies
  • 0 likes

[Web Player] Sound lowers/dips/ducks randomly

Hi!I get what sounds like ducking in the Spotify web player. I know this is a feature in mobile (and possibly desktop by now), but sounds odd to have in the web player. No other programme does this, e.g. foobar2000, games, Discord, browser on Youtube...

  • Visitor
  • Hi! I get what sounds like ducking in the Spotify web player. I know this is a feature in mobile (and possibly desktop by now), but sounds odd to have in the web player. No other programme does th...
  • LeoRager
  • Community Legend
  • 828 Views
  • 2 replies
  • 0 likes
  • Other
  • 828 Views
  • 2 replies
  • 0 likes

Google Home silent when playing Spotify

Hi I have 1 Google Home Mini that I’ve linked to Spotify. Installation and configuration went great, but it plays Spotify without any sound. For example: ME: Hey Google, play Discover weeklyHOME: OK, playing your playlist Discover weekly on SpotifyHO...

  • Visitor
  • Hi   I have 1 Google Home Mini that I’ve linked to Spotify. Installation and configuration went great, but it plays Spotify without any sound. For example:   ME: Hey Google, play Discov...
  • wedericus
  • Casual Listener
  • 2597 Views
  • 3 replies
  • 1 likes
  • 2597 Views
  • 3 replies
  • 1 likes

Popularity

Everybody like to be picky with their popularity songs, So I think Spotify should have a automatically heart by the song by ever artist on Spotify that’s include every artist who post albums on Spotify I feels this would make Spotify better

  • Regular
  • Everybody like to be picky with their popularity songs, So I think Spotify should have a automatically heart by the song by ever artist on Spotify that’s include every artist who post albums on Spoti...
  • 343 Views
  • 0 replies
  • 0 likes
  • iOS
  • 343 Views
  • 0 replies
  • 0 likes

Re: What the Stars Are Listening To – October

this is one of the worst music programs ever. pandora is way better!if you want feedback on how to make better email me.i was on like a total of 20 minutes and decided this sucked andleft. if you want baby boomer and older i can help.

  • Newbie
  • this is one of the worst music programs ever. pandora is way better! if you want feedback on how to make better email me. i was on like a total of 20 minutes and decided this sucked and left. if y...
  • 316 Views
  • 0 replies
  • 0 likes
  • 316 Views
  • 0 replies
  • 0 likes

Release an album

hello is it possible to release my album as an individual with sportify not through the publishing company ? Cause my publishing company(Korean) hasn’t have contact with sportify so it doesn’t support service on sportify whereas it does iTunes and my...

  • Newbie
  • hello 🙂 is it possible to release my album as an individual with sportify not through the publishing company ?  Cause my publishing company(Korean) hasn’t have contact with sportify so it does...
  • CzechFencer
  • Composer
  • 331 Views
  • 1 replies
  • 0 likes
  • Connect
    music
  • 331 Views
  • 1 replies
  • 0 likes

Alexa keeps changing to random artist?

Hello. I have 3 Alexa's and I'm sure they are wanting to get thrown in the bin or used as a hockey puck! They will work fine for a period of weeks and then for no apparent reason will start to play different artists specifically Spanish/Latin America...

  • Newbie
  • Hello.   I have 3 Alexa's and I'm sure they are wanting to get thrown in the bin or used as a hockey puck!  They will work fine for a period of weeks and then for no apparent reason will...
  • zooplankton
  • Newbie
  • 851 Views
  • 1 replies
  • 0 likes
  • 851 Views
  • 1 replies
  • 0 likes

Problems with Spotify Connect and Bluesound Powernode2

Hi, ever since getting my Powernode2 I´ve had issues with Spotify Connect. After installing Spotify on the BluOS-app it disappears, I can still see my device in Spotify but it fails to connect. It starts working after a factory reset (and sometimes r...

  • Casual Listener
  • Hi, ever since getting my Powernode2 I´ve had issues with Spotify Connect. After installing Spotify on the BluOS-app it disappears, I can still see my device in Spotify but it fails to connect. It st...
  • pelegrut
  • Casual Listener
  • 647 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 647 Views
  • 1 replies
  • 0 likes

Multimedia Album Art

I'm an album designer looking to enrich the experience of album art for my clients, I'm curious to see how Spotify is going to proceed in the future with the display of album art. I was really excited to see Spotify's Spotlight feature on podcasts as...

  • Newbie
  • I'm an album designer looking to enrich the experience of album art for my clients, I'm curious to see how Spotify is going to proceed in the future with the display of album art. I was really excite...
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Android TV playing someone else's Top 2017 playlist

Hey! I've got a problem with Spotify playing on my Philips Android TV. When I use casting (Spotify Connect) to play songs from my iPhone or Mac to my TV, everything's just fine. But yesterday I actually opened the Spotify app on my TV, which just got...

  • Newbie
  • Hey!    I've got a problem with Spotify playing on my Philips Android TV. When I use casting  (Spotify Connect) to play songs from my iPhone or Mac to my TV, everything's just fine. ...
  • stratosnn
  • Composer
  • 675 Views
  • 1 replies
  • 0 likes
  • Connect
    Philips
  • 675 Views
  • 1 replies
  • 0 likes

Superuser Contribution HULu activation issue

I just reenrolled in the student subscription. I cant seem to activate my hulu or find out how to reactivate or anything. Need help thx

  • Casual Listener
  • I just reenrolled in the student subscription. I cant seem to activate my hulu or find out how to reactivate or anything. Need help thx
  • melaniegonz5
  • Newbie
  • 923 Views
  • 2 replies
  • 0 likes
  • PlayStation
  • 923 Views
  • 2 replies
  • 0 likes

About the International Women's Day playlist...

Hey, Although I am a man, and I am therefore very aware that I am not the best spokesperson for feminism, I was very surprised and disappointed for your International Women's Day playlist. On Spotify France (idk if it is the same playlist everywhere)...

  • Newbie
  • Hey,  Although I am a man, and I am therefore very aware that I am not the best spokesperson for feminism, I was very surprised and disappointed for your International Women's Day playlist. On ...
  • 347 Views
  • 0 replies
  • 0 likes
  • 347 Views
  • 0 replies
  • 0 likes