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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • KeepItout
  • Visitor
  • 14365 Views
  • 90 replies
  • 10 likes
  • Other
  • 14365 Views
  • 90 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20814 Views
  • 9 replies
  • 2 likes
  • Other
  • 20814 Views
  • 9 replies
  • 2 likes

Issue with parrot search tool (again)

Hi Spotify, This issue has reapperad now since sometime during the Holidays, I'm not able to search anymore using the Spotify client in my car which uses Parrot. Everything else seem to work fine, playlists, top albums/songs, etc. https://community.s...

  • Music Fan
  • Hi Spotify,   This issue has reapperad now since sometime during the Holidays, I'm not able to search anymore using the Spotify client in my car which uses Parrot. Everything else seem to work...
  • db9
  • Music Fan
  • 816 Views
  • 3 replies
  • 0 likes
  • Other
  • 816 Views
  • 3 replies
  • 0 likes

Track is unavailable problem

Hi,I encountered serious problems in my Spotify desktop windows player, after I updated to the latest version. When I try to play a song it says "This track is not available. If you have the file on your computer, you can import it"I don't know why i...

  • Newbie
  • Hi, I encountered serious problems in my Spotify desktop windows player, after I updated to the latest version. When I try to play a song it says "This track is not available. If you have the file o...
  • pajmej
  • Newbie
  • 2462 Views
  • 16 replies
  • 5 likes
  • Web Player
    Windows
  • 2462 Views
  • 16 replies
  • 5 likes

Pioneer VSX-528 Spotify play

Hey Guys, i want to play musik from my local files over spotify play on my Pioneer VSX-528, Spotify say's: "Can't play this right now".With music from spotify this works perfectly but when i try this with music from my local files on Spotify this doe...

  • Newbie
  • Hey Guys,   i want to play musik from my local files over spotify play on my Pioneer VSX-528, Spotify say's: "Can't play this right now". With music from spotify this works perfectly but when...
  • 974 Views
  • 0 replies
  • 0 likes
  • 974 Views
  • 0 replies
  • 0 likes

Spotify premium Echo dot can' t find songs

I'm connected to Echo dot with Premium, can play the next / last title in a playlist or ask the current played title. If i ask to play a playlist or a title or something like "Alexa, play music from Pink Floyd on Spotify", I always get the answer "I ...

  • Newbie
  • I'm connected to Echo dot with Premium, can play the next / last title in a playlist or ask the current played title. If i ask to play a playlist or a title or something like "Alexa, play music from ...
  • fbergerch
  • Newbie
  • 1207 Views
  • 2 replies
  • 0 likes
  • 1207 Views
  • 2 replies
  • 0 likes

The Sound

My music keeps cutting in and out. It works when I use the online web player, but when I use the app this problem occurs. Help please.

  • Casual Listener
  • My music keeps cutting in and out. It works when I use the online web player, but when I use the app this problem occurs. Help please.
  • Sebasty
  • Community Legend
  • 521 Views
  • 3 replies
  • 0 likes
  • 521 Views
  • 3 replies
  • 0 likes

How to Print out official receipt for company purpose

Hi Spotify, How do i to print the official receipt every month ?? By the way can you send to me the receipt of Jan 2018 Please reply me ASAP,thanks in advance Regard, Boon

  • Newbie
  • Hi Spotify,   How do i to print the official receipt every month ?? By  the way can you send to me the receipt of Jan 2018 <removed sensitive information>   Please reply ...
  • jmdesin892
  • Roadie
  • 2383 Views
  • 1 replies
  • 0 likes
  • Other
  • 2383 Views
  • 1 replies
  • 0 likes

Solved!! Web Player Will Not Play Music on Specific Account

Recently, the web player has stopped working on my account. I can log in, browse, search songs or playlists, etc. but when I click play nothing happens. It doesn't matter what it is, when I click the play button it does nothing. I tried all the usual...

  • Casual Listener
  • Recently, the web player has stopped working on my account. I can log in, browse, search songs or playlists, etc. but when I click play nothing happens. It doesn't matter what it is, when I click the...
  • RASR
  • Casual Listener
  • 632 Views
  • 2 replies
  • 0 likes
  • 632 Views
  • 2 replies
  • 0 likes

Solved!! Song/Album Request

I would REALLY appreciate if u could get Kevin Gates album - In The Mean Time. Or just the song Shooting Stars by Kevin Gates

  • Casual Listener
  • I would REALLY appreciate if u could get Kevin Gates album - In The Mean Time. Or just the song Shooting Stars by Kevin Gates
  • Afriadynm
  • Casual Listener
  • 10683 Views
  • 64 replies
  • 0 likes
  • 10683 Views
  • 64 replies
  • 0 likes

[Amazon Echo] Playlist issue

When putting my playlist in alphabetical order after about 20 songs it will restart to the beginning. This only happens on echo and my playlist is not on shuffle.

  • Regular
  • When putting my playlist in alphabetical order after about 20 songs it will restart to the beginning. This only happens on echo and my playlist is not on shuffle.
  • 494 Views
  • 0 replies
  • 0 likes
  • Other
  • 494 Views
  • 0 replies
  • 0 likes

Songs history

Is it possible to watch your songs history? I need to find some songs I used to listen couple months ago. I forgot to add them to my playlist and now I forgot some of theyr names.

  • Newbie
  • Is it possible to watch your songs history? I need to find some songs I used to listen couple months ago. I forgot to add them to my playlist and now I forgot some of theyr names.
  • Bethany_Dawn
  • Community Legend
  • 511 Views
  • 1 replies
  • 0 likes
  • Connect
    Other
  • 511 Views
  • 1 replies
  • 0 likes

Solved!! Web Player stuck on "Advertisement"

So my web player is stuck on a generic "advertisement." It has not loaded yet, and I cannot play any music. (Note: I am on a computer where I do not have permissions to download the full app, so that's out.) I have: - Tried logging off and logging ba...

  • Casual Listener
  • So my web player is stuck on a generic "advertisement." It has not loaded yet, and I cannot play any music. (Note: I am on a computer where I do not have permissions to download the full app, so that...
  • TTGRudy
  • Newbie
  • 56196 Views
  • 34 replies
  • 9 likes
  • 56196 Views
  • 34 replies
  • 9 likes

Playlists for my small brand

How can I create a playlist for my small brand? Should I simply do it under my personal account or can do this under an account for the brand? Let me know - I haven't been able to find clarity about this on your pages. Thank you.

  • Newbie
  • How can I create a playlist for my small brand? Should I simply do it under my personal account or can do this under an account for the brand? Let me know - I haven't been able to find clarity about ...
  • anedwell
  • Casual Listener
  • 1008 Views
  • 3 replies
  • 0 likes
  • 1008 Views
  • 3 replies
  • 0 likes

Spotify web doesn't work

Music stopped to play on spotify web since some days ago. When I press the play button, the web app doesn't do nothing. The problem is my account, I did login on another computer and the problem still exists. I checked it in different browsers like C...

  • Newbie
  • Music stopped to play on spotify web since some days ago. When I press the play button, the web app doesn't do nothing. The problem is my account, I did login on another computer and the problem stil...
  • MalcolmKaiser
  • Newbie
  • 775 Views
  • 2 replies
  • 0 likes
  • Other
  • 775 Views
  • 2 replies
  • 0 likes

A specific playlist can't be embedded (gray box with error icon)

Hi, I've been posting a Spotify playlist for years on a website, but since a couple of weeks this playlist has issues with embedding it. When I do as I always do, it now shows a gray field with some kind of error symbol in the middle. Doing exactly t...

Alle berichten mod.jpg
  • Casual Listener
  • Hi,   I've been posting a Spotify playlist for years on a website, but since a couple of weeks this playlist has issues with embedding it.   When I do as I always do, it now shows ...
  • 421 Views
  • 0 replies
  • 0 likes
  • Other
  • 421 Views
  • 0 replies
  • 0 likes

[Web Player] Spotify randomly stopped working, repeatedly asks to reload

I'm using Mac OS X El Capitan 10.11.6. Chrome suddenly stopped cooperating with Spotify, and I keep getting this error at school. It works on my Windows computer just fine, but I'd rather not deal with iTunes on my school computer.

  • Casual Listener
  • I'm using Mac OS X El Capitan 10.11.6. Chrome suddenly stopped cooperating with Spotify, and I keep getting this error at school. It works on my Windows computer just fine, but I'd rather not deal wi...
  • Sebasty
  • Community Legend
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Stuck

Hi guys, i have an issue with Spotify: wherever i log (web player, software or app on my android) the system is stuck on the last song i played (Chosen by Maneskin) and i'm not able to play anything else.If i press on play, nothing happens. It seems ...

  • Casual Listener
  • Hi guys,   i have an issue with Spotify: wherever i log (web player, software or app on my android) the system is stuck on the last song i played (Chosen by Maneskin) and i'm not able to play ...
  • pitaccop
  • Casual Listener
  • 2611 Views
  • 2 replies
  • 0 likes
  • 2611 Views
  • 2 replies
  • 0 likes

Solved!! I cant unfollow a no more exist playlist

Hey, I am following the playlist Summer Trowbacks, owner : SpotifyBut the Playlist does not exist anymore, but i cant unfollow it.On desktop app i cant click it, and i see on the browser version this ( look at the attachments)How can i unfollow the p...

  • Visitor
  • Hey,   I am following the playlist  Summer Trowbacks, owner : Spotify But the Playlist does not exist anymore, but i cant unfollow it. On desktop app i cant click it, and i see on the b...
  • Sebasty
  • Community Legend
  • 1959 Views
  • 3 replies
  • 0 likes
  • 1959 Views
  • 3 replies
  • 0 likes

Limit of saved songs?

Is there a limit to save songs in my library? What is the reason for that? It doesn't make any sense, I pay for the premium service but I can't save all the songs I want (even without downloading them)? What is the reason for that? I really don't und...

  • Casual Listener
  • Is there a limit to save songs in my library? What is the reason for that? It doesn't make any sense, I pay for the premium service but I can't save all the songs I want (even without downloading the...
  • jmdesin892
  • Roadie
  • 380 Views
  • 1 replies
  • 0 likes
  • Other
  • 380 Views
  • 1 replies
  • 0 likes

Spotify Playlist issues on TV

I have a spotify app on my TV that was working well when I first logged in to use this app. Now, when I click on a playlist it will play one song and will not continue to the next song. It displays a "now playing" box on the screen with the little so...

  • Newbie
  • I have a spotify app on my TV that was working well when I first logged in to use this app. Now, when I click on a playlist it will play one song and will not continue to the next song. It displays a...
  • 348 Views
  • 0 replies
  • 0 likes
  • 348 Views
  • 0 replies
  • 0 likes

Private playlists accesible to followers

The name of my private playlist is being shown on the Friends feed and it becomes accesible just by clicking on it. I have double checked the playlist is not listed meaning it's private, however when playing a song from such playlist it becomes acces...

  • Newbie
  • The name of my private playlist is being shown on the Friends feed and it becomes accesible just by clicking on it. I have double checked the playlist is not listed meaning it's private, however when...
  • 976 Views
  • 0 replies
  • 2 likes
  • 976 Views
  • 0 replies
  • 2 likes