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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • wadwaddwa14
  • Visitor
  • 15777 Views
  • 101 replies
  • 10 likes
  • Other
  • 15777 Views
  • 101 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20975 Views
  • 9 replies
  • 2 likes
  • Other
  • 20975 Views
  • 9 replies
  • 2 likes

Google Home Mini & Spotify

When using voice commands to start playing music on spotify the google home mini always starts playing music off my phone, even when its other people talking who have their phones hooked up to the google home. I am able to connect to the speaker thro...

  • Newbie
  • When using voice commands to start playing music on spotify the google home mini always starts playing music off my phone, even when its other people talking who have their phones hooked up to the go...
  • 416 Views
  • 0 replies
  • 0 likes
  • Connect
  • 416 Views
  • 0 replies
  • 0 likes

Spotify no longer shares my activity on Facebook

Good evening,i noticed since several days that spotify no longer assures the relay of my plays with Facebook. These ones don't appear anymore in my thread of news, in spite of the alreader correctly adjusted setting, on what i saw in some tutorials.H...

  • Casual Listener
  • Good evening, i noticed since several days that spotify no longer assures the relay of my plays with Facebook. These ones don't appear anymore in my thread of news, in spite of the alreader correc...
  • EvannH
  • Casual Listener
  • 2782 Views
  • 4 replies
  • 0 likes
  • 2782 Views
  • 4 replies
  • 0 likes

Happy Chill Playlist is Not Happy

I was listening to the happy chill playlist and Olivia O' Briens Empty played. This is not a happy chill song. She frequently comments about how she's "empty inside" and how she "doesn't want to live, but is too scared to die." My hopes for a happy c...

  • Newbie
  • I was listening to the happy chill playlist and Olivia O' Briens Empty played.  This is not a happy chill song.  She frequently comments about how she's "empty inside" and how she "doe...
  • 330 Views
  • 0 replies
  • 0 likes
  • 330 Views
  • 0 replies
  • 0 likes

Web player on mobile

When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load the last page it doesn't load the web player instead ...

  • Newbie
  • When ever I try to us ethe web player on mobile it doesn't work. It loads then just send s me to the front page everytime. Loads up the player, instantly switches to front page. I hit back to load th...
  • 1318 Views
  • 0 replies
  • 0 likes
  • 1318 Views
  • 0 replies
  • 0 likes

Heos wireless speakers on multiple spotify accounts

Hi there My Setup: - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan)- Heos AVR - Wired network connection- 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band- 2x Android Smartphone - Both logged in with different Spotify premiums accounts (member...

  • Newbie
  • Hi there   My Setup:   - Router: Ausus AC88U (active 2.4 and 5 Ghz wlan) - Heos AVR - Wired network connection - 2x Heos 1 - Both wirelessly connected to 2.4 Wlan band - 2x Android S...
  • 923 Views
  • 0 replies
  • 0 likes
  • Denon
  • 923 Views
  • 0 replies
  • 0 likes

Spotify App Not Working on Windows Phone 10

I'm using a Microsoft Lumia 640 LTE with Windows Phone 10.The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or it doesn't do anything at all.Also, navigating the men...

  • Newbie
  • I'm using a Microsoft Lumia 640 LTE with Windows Phone 10. The app doesn't work. Whenever I try to play a playlist or whatever, it either plays like one second of the song and then goes silent, or i...
  • Bloginn
  • Casual Listener
  • 6935 Views
  • 14 replies
  • 3 likes
  • Other
  • 6935 Views
  • 14 replies
  • 3 likes

Google home & chromecast gaps while streaming

Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable. I checked everything. Version. Wifi channels.... router... no issue with youtube ...

  • Newbie
  • Since about 2 weeks. While streaming on google home or Chromecast the music is frequently stopped for less half a second something like every 20sec. Very uncomfortable.   I checked everything....
  • 444 Views
  • 0 replies
  • 0 likes
  • 444 Views
  • 0 replies
  • 0 likes

Changing my song's preview?

Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is there a way to change this? Thanks!

  • Newbie
  • Hi, I was wondering if as an artist I can change the preview shown on the shared song link, it currently plays the verse and pre-chorus but I really want it to be the pre-chorus chorus parts. Is ther...
  • 2742 Views
  • 0 replies
  • 20 likes
  • 2742 Views
  • 0 replies
  • 20 likes

Cannot login to PS4

Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!

  • Newbie
  • Help! I have changed my password several times, and I still cannot log on. Has anyone faced this problem before? Thanks!
  • melachupa2018
  • Newbie
  • 572 Views
  • 2 replies
  • 0 likes
  • Other
  • 572 Views
  • 2 replies
  • 0 likes

PS4 App

Hi, I'm having some trouble with the Spotify app on PS4. I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option. However when I open the app on PlayStation I'm told that there is an "error connecting ...

  • Newbie
  • Hi,   I'm having some trouble with the Spotify app on PS4.    I'm able to stream music fine from my mobile device to the PS4 by selecting the devices available option.  ...
  • marikelowa
  • Casual Listener
  • 588 Views
  • 1 replies
  • 1 likes
  • PlayStation
  • 588 Views
  • 1 replies
  • 1 likes

Spotify doesn't work on Sonos in the UAE

The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and Apple music but not Spotify.Are there plans to fix this iss...

  • Visitor
  • The service doesnt seem to work for Spotify users in the UAE. Im wondering if anybody in other countries outside of the US also face this issue. Sonos seems to be able to play Soundcloud and App...
  • 487 Views
  • 0 replies
  • 0 likes
  • 487 Views
  • 0 replies
  • 0 likes

Superuser Contribution There is a device connected (Roberts iStream 2) to my Spotify that doesn´t exist.

My Spotify is connected to this Roberts iStream sound system, but I don´t have it and I don´t know anyone who has it. How can I find how it was connected and how can I delete it? Thanks!

  • Newbie
  • My Spotify is connected to this Roberts iStream sound system, but I don´t have it and I don´t know anyone who has it. How can I find how it was connected and how can I delete it?   Thanks!
  • Rosie_fieldhous
  • Newbie
  • 1119 Views
  • 2 replies
  • 0 likes
  • Connect
  • 1119 Views
  • 2 replies
  • 0 likes

2017 wrapped

Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?

  • Newbie
  • Has the wrapped video on spotify been gotten rid of? Mine just isn’t there? Is there any way I can find it?
  • 506 Views
  • 0 replies
  • 0 likes
  • 506 Views
  • 0 replies
  • 0 likes

Solved!! Won't Post to Facebook?

So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've noticed about a week or two ago, it stopped doing this. ...

  • Casual Listener
  • So, I have Spotify linked to my Facebook account and everything, and it used to post to my profile on the side (With the timeline profile) which songs/playlists I've been listening to. But I've notic...
  • sidboswell
  • Casual Listener
  • 88678 Views
  • 594 replies
  • 8 likes
  • 88678 Views
  • 594 replies
  • 8 likes

Spotify on Windows app won't connect to Sonos Speaker

The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device. It was okay up until just before Christmas but now it won't connect. The mobile app is fine though but doesn't offer the full ran...

  • Newbie
  • The Spotify app on my windows 10 laptop won't connect to my Sonos Play:1 even though it is listed as an availble device.   It was okay up until just before Christmas but now it won't connect. ...
  • 767 Views
  • 0 replies
  • 0 likes
  • 767 Views
  • 0 replies
  • 0 likes

Solved!! Where is offline music stored?

Where is offline music stored? Need to understand this to ensure the APP not in danger of overwriting something important. Also want to know what happens to that storage, once my premium runs out? Will i be able to clean that space up?

  • Casual Listener
  • Where is offline music stored? Need to understand this to ensure the APP not in danger of overwriting something important. Also want to know what happens to that storage, once my premium runs out? Wi...
  • Dev888
  • Newbie
  • 75313 Views
  • 10 replies
  • 0 likes
  • 75313 Views
  • 10 replies
  • 0 likes

More relevant radio

Update from Spotify staff: "Hey everyone! As this idea is quite vague and it's difficult to say when it has been officially implemented, we're moving it to the Help boards. From there we will continue to pass this feedback to the Radio teams--who are...

  • Newbie
  • Update from Spotify staff:   "Hey everyone! As this idea is quite vague and it's difficult to say when it has been officially implemented, we're moving it to the Help boards. From there we w...
  • r3lau
  • Newbie
  • 12153 Views
  • 62 replies
  • 141 likes
  • Other
  • 12153 Views
  • 62 replies
  • 141 likes

Family members with the same address not being able to join Family Plan

2 of my family members have inputed the EXACT same address as Me, the master account for the Family Plan, but it says they do not have the same address and does not allow them to be included in the Family Plan. I have already tried tetsing by making ...

  • Newbie
  • 2 of my family members have inputed the EXACT same address as Me, the master account for the Family Plan, but it says they do not have the same address and does not allow them to be included in the F...
  • vitornash
  • Newbie
  • 628 Views
  • 1 replies
  • 0 likes
  • Other
  • 628 Views
  • 1 replies
  • 0 likes