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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

80817 Views

9 replies

4 likes

  • 80817 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42900 Views

232 replies

21 likes

Other
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  • 232 replies
  • 21 likes

the Portuguese spotify

Being a frequent user of Spotify (free version) in Lisbon, Portugal, I get to listen often to your ads.I'm really disturbed with the low formal quality of your self-promotion advertisement. Cheap quality voice, non professional speaker, bad texts and...

Newbie

Being a frequent user of Spotify (free version) in Lisbon, Portugal, I get to listen often to your ads. I'm really disturbed with the low formal quality of your self-promotion advertisement. Ch...

664 Views

0 replies

0 likes

  • 664 Views
  • 0 replies
  • 0 likes

Add song to 2 playlists; counts as 1 or 2 songs?

Hi all.I like some of the tracks to appear in multiple playlists.Does a track that is added to, say, 2 playlists count as 2 or as 1?

Casual Listener

Hi all. I like some of the tracks to appear in multiple playlists. Does a track that is added to, say, 2 playlists count as 2 or as 1?

491 Views

0 replies

0 likes

  • 491 Views
  • 0 replies
  • 0 likes

HOW TO DISABLE SPOTIFY WEB PLAYER

Hi there, I have spotify for around 1 year now, maybe a bit more. About 6 months ago the following problem started: everytime I play music, be it my own playlists or from someone else, sooner or later it just stops playing! when I check it out, it sa...

Casual Listener

Hi there,   I have spotify for around 1 year now, maybe a bit more. About 6 months ago the following problem started: everytime I play music, be it my own playlists or from someone else, ...

Sebasty

Community Legend

86252 Views

1 replies

22 likes

Other
  • 86252 Views
  • 1 replies
  • 22 likes

Superuser Contribution Incorrect Songs in Playlist

This happened while using latest chrome, halfway though the playlist. I was listening to a christmas song but it said I was listening to Pon De Replay by Rihanna. I skipped to the next track and it was Scrubs by TLC. I skipped back two and it was not...

Newbie

  This happened while using latest chrome, halfway though the playlist. I was listening to a christmas song but it said I was listening to Pon De Replay by Rihanna. I skipped to the next track ...

Jemi

Spotify Legend

723 Views

1 replies

0 likes

  • 723 Views
  • 1 replies
  • 0 likes

Buying a gift card in a different country

Trying to buy a Spanish gift card with a Canadian debit card is it possible? I went to the Spanish sportify website, I entered the Canadian debit card details and then I was redirected to this URL: https://www.spotify.com/es/purchase/ecards/checkout/...

Newbie

Trying to buy a Spanish gift card with a Canadian debit card is it possible?  I went to the Spanish sportify website, I entered the Canadian debit card details and then I was redirected to this...

484 Views

0 replies

0 likes

Other
  • 484 Views
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Alexa urgent help

My echo lets me say "alexa play spotify premium " and plays my songs but it will not let me ask for a specific song despite me being premium account! Says your spotify account does not support streaming on this device?! HELP!!!

Newbie

My echo lets me say "alexa play spotify premium " and plays my songs but it will not let me ask for a specific song despite me being premium account! Says your spotify account does not support stream...

1050 Views

0 replies

0 likes

  • 1050 Views
  • 0 replies
  • 0 likes

Cant control Spotify after connecting to bluetooth

I have a Kenwood radio with bluetooth, and I use Spotify on it. The radio has controls to skip and choose, but on my phone is just a black background with the Spotify logo. I'd like to be able to select any specific song I want, but I cannot because ...

Newbie

I have a Kenwood radio with bluetooth, and I use Spotify on it.  The radio has controls to skip and choose, but on my phone is just a black background with the Spotify logo.  I'd ...

499 Views

0 replies

2 likes

Music
  • 499 Views
  • 0 replies
  • 2 likes

I can’t get a my 2017 playlist??

I’m so sad I can’t get a “my 2017 wrapped” playlist. It says they don’t have enough data - I listened to music everyday?? Is this issue getting resolved? I was really looking forward to this

Newbie

I’m so sad I can’t get a “my 2017 wrapped” playlist. It says they don’t have enough data - I listened to music everyday?? Is this issue getting resolved? I was really looking forward to this

594 Views

0 replies

0 likes

  • 594 Views
  • 0 replies
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Google Home - Playing music from another linked spotify account

So I bought my family a Google Home and it works great! The one problem though, it only plays music from MY Spotify account. Whenever my family asks to play a song (and their Spotify account is linked to their google account), it still only plays mus...

Casual Listener

So I bought my family a Google Home and it works great!   The one problem though, it only plays music from MY Spotify account.  Whenever my family asks to play a song (and their Spot...

Noah

Spotify Star

1000 Views

1 replies

0 likes

Connect
Other
  • 1000 Views
  • 1 replies
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Amazon Echo can't find songs of a genre suddenly

Starting today, I can't get Alexa to play genres or find "types" of music.For example, these commands that worked yesterday, no longer work""Alexa, play rap music [on Spotify]""Alexa, play classical music [on Spotify]""Alexa, play video game music [o...

Casual Listener

Starting today, I can't get Alexa to play genres or find "types" of music. For example, these commands that worked yesterday, no longer work" "Alexa, play rap music [on Spotify]" "Alexa, play cl...

itguynb

Casual Listener

6692 Views

10 replies

1 likes

  • 6692 Views
  • 10 replies
  • 1 likes

Locking your account.

My friend just found her account hacked. Some creetin born out of a cesspit has change the email and password. My friend has seen, live, her playlists getting removed. She has payment information saved on the account meaning that **bleep** can leech ...

Newbie

My friend just found her account hacked. Some creetin born out of a cesspit has change the email and password. My friend has seen, live, her playlists getting removed. She has payment infor...

1005 Views

0 replies

0 likes

  • 1005 Views
  • 0 replies
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all my playlists are gone

they're not on my phone or computer other topics i've seen on this issue was they were logged into another account but i'm definitely not.. think there is some technical glitch but can't find any other way to contact spotify than this?

Visitor

they're not on my phone or computer 😞 other topics i've seen on this issue was they were logged into another account but i'm definitely not.. think there is some technical glitch but can't find any...

374 Views

0 replies

0 likes

Other
  • 374 Views
  • 0 replies
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Echo won't make a sound!

Hi all, I have an Echo and a Echo Dot. I am a premium user. My Echoes have just stopped playing spotify at all. They appear to be connected, claim to be connected, but just don't make a noise. I have tried unlinking and relinking my account, differen...

Newbie

Hi all,   I have an Echo and a Echo Dot.  I am a premium user.  My Echoes have just stopped playing spotify at all.  They appear to be connected, claim to be connected, but just...

540 Views

0 replies

0 likes

Other
  • 540 Views
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Marantz MCR610 and ECHO Dot

I updated the firmware on my Marantz on Xmas eve and my Spotify Premium account was removed and replaced with Last FM. Firstly, is this right?I then got an ECHO Dot for Xmas which I'd like to be able to ask Alexa to play my Spotify songs on the Maran...

Newbie

I updated the firmware on my Marantz on Xmas eve and my Spotify Premium account was removed and replaced with Last FM. Firstly, is this right? I then got an ECHO Dot for Xmas which I'd like to be ab...

818 Views

0 replies

1 likes

  • 818 Views
  • 0 replies
  • 1 likes

Spotify on Alexa

Every time I ask for a song or artist to be played Alexa replies with “artist has not been found” or it just plays a sample of the song I want, any idea how to just play the song I want?

Newbie

Every time I ask for a song or artist to be played Alexa replies with “artist has not been found” or it just plays a sample of the song I want, any idea how to just play the song I want?

681 Views

0 replies

0 likes

Other
  • 681 Views
  • 0 replies
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Streaming to an Amazon Echo dot - not supported

I have just got an Amazon Echo dot for Xmas, but when I ask it to play my Spotify playlist it says “Your Spotify Account does not support Straming to this device” ? Doers anyone know who to fix this. I can play via the app from my phone as it is disp...

Newbie

I have just got an Amazon Echo dot for Xmas, but when I ask it to play my Spotify playlist it says “Your Spotify Account does not support Straming to this device” ?  Doers anyone know who to fi...

reubinharle24

Newbie

1430 Views

1 replies

0 likes

Connect
  • 1430 Views
  • 1 replies
  • 0 likes

Cannot log into spotify on my ps4

So I recently deleted my old Spotify account that was connected to my ps4 because I decided to make a new one. I logged out of my old Spotify acc on all of my devices including my ps4. Upon trying to log into my new Spotify acc using the “connect to ...

Newbie

So I recently deleted my old Spotify account that was connected to my ps4 because I decided to make a new one. I logged out of my old Spotify acc on all of my devices including my ps4. Upon trying to...

Nico

Community Legend

1006 Views

1 replies

0 likes

Music
PlayStation
Sony
  • 1006 Views
  • 1 replies
  • 0 likes