Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28215 Views

152 replies

14 likes

Other
  • 28215 Views
  • 152 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23826 Views

9 replies

2 likes

Other
  • 23826 Views
  • 9 replies
  • 2 likes

spotify ads australia

hey guys do u remember this one ad that used to play mutliple times in 2017, (pretty sure its a commercial company ads)it was really fast paced ( with like clicking and drumming like sounds) and then it ends with a thump

Casual Listener

hey guys do u remember this one ad that used to play mutliple times in 2017, (pretty sure its a commercial company ads) it was really fast paced ( with like clicking and drumming like sounds) and th...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Advertisements

Hear me out here. Adverts you cannot skip, correct? Meaning you are forced to listen to them and it can leave an impact to you if about something such as cancer charity adverts etc. But what does the world really need to hear right now? What main top...

Newbie

Hear me out here. Adverts you cannot skip, correct? Meaning you are forced to listen to them and it can leave an impact to you if about something such as cancer charity adverts etc. But what does the...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Solved!! hardware - Harman/kardon - omni 20

Hi there,I juste bought the omni 20 wifi speakers from Harman Kardon because i read good reviews about them which Saïd they would work with spotify connect through wifi. However, i cannot seem to make them work, as i don't see them on my 'spotify con...

Casual Listener

Hi there, I juste bought the omni 20 wifi speakers from Harman Kardon because i read good reviews about them which Saïd they would work with spotify connect through wifi. However, i cannot seem to m...

EuroHoo

Newbie

62709 Views

73 replies

0 likes

  • 62709 Views
  • 73 replies
  • 0 likes

Spotify connect - Bose SoundTouch not playing iTunes playlists

Hello, Spotify plays flawlesly to my Soundtouch ST10/20 Speakers via connect . If I want to play am importet iTunes playlist that is not possible anymore.Connect Status displays: Can't play this right now. Spotify is not active on this device. Error ...

Casual Listener

Hello,   Spotify plays flawlesly to my Soundtouch ST10/20 Speakers via connect .   If I want to play am importet iTunes playlist that is not possible anymore. Connect Status displays: ...

MojoRizin

Newbie

1308 Views

3 replies

0 likes

Connect
  • 1308 Views
  • 3 replies
  • 0 likes

My song is listed under a new artist instead of Mine

So essentially, the problem is that my song "Drop the Bass" is on Rofel. Except, it's not on the "correct" Rofel. I want it to be under all my other tracks, ROFEL (in all caps). Is there any way I can get this transferred?

Casual Listener

So essentially, the problem is that my song "Drop the Bass" is on Rofel.  Except, it's not on the "correct" Rofel.  I want it to be under all my other tracks, ROFEL (in all caps).  Is ...

phan_times

Community Legend

468 Views

1 replies

0 likes

Other
  • 468 Views
  • 1 replies
  • 0 likes

[WP8.1\W10M] Browse page is empty

I can't see anything on browse page. App just shows "unfortunately there is nothing here" text. I've checked on both phones with Windows 10 Mobile and Windows Phone 8.1. Reinstalling an app didn't help.

Music Fan

I can't see anything on browse page. App just shows "unfortunately there is nothing here" text. I've checked on both phones with Windows 10 Mobile and Windows Phone 8.1. Reinstalling an app didn't he...

BananaHood

Music Fan

1083 Views

2 replies

1 likes

Other
WP 8
  • 1083 Views
  • 2 replies
  • 1 likes

Show list of Users I'm following on Samsung TV

I am not seeing a list of the people that I follow on Samsung TV. I see the people I follow on iphone and desktop, but not on Samsung smart TV. Is there a way to get that?Thanks for any feedback.

Newbie

I am not seeing a list of the people that I follow on Samsung TV.  I see the people I follow on iphone and desktop, but not on Samsung smart TV. Is there a way to get that? Thanks for any feedb...

1316 Views

0 replies

2 likes

  • 1316 Views
  • 0 replies
  • 2 likes

Why are you removing your app from my smart tv?

I have a Vizio Smart TV. Every time I open my Spotify App, it tells me that it will soon be unavailable and to "visit (a website) to see where you can further play Spotify Music" . Why?There were a couple of bugs about a year and a half ago but I hav...

Newbie

I have a Vizio Smart TV. Every time I open my Spotify App, it tells me that it will soon be unavailable and to "visit (a website) to see where you can further play Spotify Music" .  Why? There...

Murray1957

Newbie

7112 Views

10 replies

2 likes

  • 7112 Views
  • 10 replies
  • 2 likes

Spotify doesn't work

When I try to listen a song it doesn't work. I always read "This song is not available. If the file is on your computer, you can import it."I tried to update Spotify to see if that could have been the problem. I also tried to log-out but nothing chan...

Newbie

When I try to listen a song it doesn't work. I always read "This song is not available. If the file is on your computer, you can import it." I tried to update Spotify to see if that could have been ...

phan_times

Community Legend

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

login from my samsung smart tv

Samsung smart hub. I installed spotify. Try to log in with my usual credentials. Message ... wrong password... appears, even though correct credentials are entered. Any advice

Newbie

Samsung smart hub. I installed spotify. Try to log in with my usual credentials. Message ... wrong password... appears, even though correct credentials are entered. Any advice

Ambalavanar

Casual Listener

8343 Views

12 replies

0 likes

  • 8343 Views
  • 12 replies
  • 0 likes

As from today I cannot use Chromecast Audio from Spotify

All other audio streaming; Google Play Music, Youtube, radio is fine but can no longer cast from Spotify. Tried casting Spotify screen to TV from Google Chromecast, no luck either. Checked everything and reinstalled but no luck. Won't use Spotify if ...

Casual Listener

All other audio streaming; Google Play Music, Youtube, radio is fine but can no longer cast from Spotify. Tried casting Spotify screen to TV from Google Chromecast, no luck either. Checked everything...

jpzinn

Newbie

2203 Views

8 replies

3 likes

  • 2203 Views
  • 8 replies
  • 3 likes

Superuser Contribution Same Music As Last Week

My "Browse' and "Discover Weekly" has the same music/songs/albums in it this week that were there last week. Why didnt it change this week and give me new music? I signed out and in again, that did nothing. I am NOT a premium member. thanks.

Visitor

My "Browse' and "Discover Weekly" has the same music/songs/albums in it this week that were there last week. Why didnt it change this week and give me new music? I signed out and in again, that did n...

user-removed

Not applicable

600 Views

2 replies

0 likes

Other
  • 600 Views
  • 2 replies
  • 0 likes

To retrieve lost songs - can anyone help please?

Hi I've been an ITunes subscriber for a number of years. I have also synchronised my ITunes playlist with my Spotify account. Recently (last September) I took my PC in for a repair. Only recently I have discovered - to my absolute horror - that since...

Regular

Hi   I've been an ITunes subscriber for a number of years. I have also synchronised my ITunes playlist with my Spotify account.   Recently (last September) I took my PC in for a repair....

TheBrickSlayer

Roadie

607 Views

1 replies

0 likes

Other
  • 607 Views
  • 1 replies
  • 0 likes

Spotify Connect DOES NOT WORK with Denon-avr-x2300W

I normally never write complains or on any forums but I am very dissapointed in the Spotify Connect and I got used (till now) to good products from Spotify. I read about all these problems with various receivers (not only Denon I have mentioned in th...

Regular

I normally never write complains or on any forums but I am very dissapointed in the Spotify Connect and I got used  (till now) to good products from Spotify. I read about all these problems with...

Seth_Logan

Music Fan

10016 Views

28 replies

3 likes

Connect
Denon
music
  • 10016 Views
  • 28 replies
  • 3 likes

Solved!! View current playlist on new Spotify web player

Since the web player has been updated to the new interface, where do I click to see the current playlist/play queue. If I'm playing an album, you can click on the album in the 'now playing' bar at the bottom to jump to the list. However, sometimes I'...

Casual Listener

Since the web player has been updated to the new interface, where do I click to see the current playlist/play queue.   If I'm playing an album, you can click on the album in the 'now playing' ...

uomorospo

Casual Listener

26122 Views

20 replies

3 likes

  • 26122 Views
  • 20 replies
  • 3 likes

Spotify Web Player won't play any Music

All of a sudden one day, out of the blue the Spotify Web Player stopped working. I've tried every trick I could find. I've tried different browers, I've tried clearing cache and cookies, I've tried disabling certain add-ons, I've reloaded a billion t...

Newbie

All of a sudden one day, out of the blue the Spotify Web Player stopped working. I've tried every trick I could find. I've tried different browers, I've tried clearing cache and cookies, I've tried d...

TheBrickSlayer

Roadie

728 Views

1 replies

0 likes

Other
  • 728 Views
  • 1 replies
  • 0 likes

MY NAME IS ONOMATOPOEIA IDEA

I'm 22 years arranging music for over 300 objects in 6 countres! I've got a perfect playlists! They are much better then any best you have and I'm asking you how we can make some deal about it! My company have 4 people emploed and we as a small group...

Newbie

I'm 22 years arranging music for over 300 objects in 6 countres! I've got a perfect playlists! They are much better then any best  you have and I'm asking you how we can make some deal about it!...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Playlist order when playing from Google Home

Hi, every time that I ask my Google Home to play a playlist, it starts playing the songs I've added years ago. I've set my android phone and my Mac to sort songs by Recently Added as I guess it's more common to listen the most recent music on your pl...

Casual Listener

Hi, every time that I ask my Google Home to play a playlist, it starts playing the songs I've added years ago. I've set my android phone and my Mac to sort songs by Recently Added as I gues...

2884 Views

0 replies

69 likes

Other
  • 2884 Views
  • 0 replies
  • 69 likes

Weird Playlist Issue

Hey All, Is there a Chris Cornell event going on right now? Everytime I try to play the songs from one of his bands it instead plays the "This is Chris Cornell" playlist. Anyone know why?

Newbie

Hey All,   Is there a Chris Cornell event going on right now? Everytime I try to play the songs from one of his bands it instead plays the "This is Chris Cornell" playlist. Anyone know why?

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Spotify partnership with nonprofits

I am currently working with a nonprofit that strongly supports mental health initiatives and treatments. For this, we have a race in West Michigan that raises money for this cause. It also raises awareness that one in five people suffer from mental h...

Newbie

I am currently working with a nonprofit that strongly supports mental health initiatives and treatments. For this, we have a race in West Michigan that raises money for this cause. It also raise...

1455 Views

0 replies

1 likes

Connect
  • 1455 Views
  • 0 replies
  • 1 likes