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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

60053 Views

7 replies

4 likes

  • 60053 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

ThomShu

Casual Listener

38262 Views

214 replies

19 likes

Other
  • 38262 Views
  • 214 replies
  • 19 likes

[Connect] Needed functionality: Using Spotify UI to stream to Sonos

My Spotify is not syncing with Sonos. Devices are showing but when I press, nothing happens. I hear through my Android phone but not paired speakers. I have deleted then re-selected Spotify in my music but still not syncing. Any ideas?

Newbie

My Spotify is not syncing with Sonos. Devices are showing but when I press, nothing happens. I hear through my Android phone but not paired speakers. I have deleted then re-selected Spotify in my mus...

468 Views

0 replies

1 likes

  • 468 Views
  • 0 replies
  • 1 likes

Music on Spotify but not on Windows Player

Hey, I'm looking to play some music that is definitely on Spotify when you google it, but not on the Windows version when I search it. Is there any reason for this or a way I could fix it? The album I'm looking for is Release from Agony by Destructio...

Casual Listener

Hey, I'm looking to play some music that is definitely on Spotify when you google it, but not on the Windows version when I search it. Is there any reason for this or a way I could fix it? The album ...

Aidan1460

Casual Listener

497 Views

2 replies

0 likes

  • 497 Views
  • 2 replies
  • 0 likes

tupac better dayz

Hello. Maybe some one can help and tell me why I can't play the song from Tupac and Kadafi "who do u believe in " from the album better dayz. Because my account is from Germany? greets

Visitor

Hello. Maybe some one can help and tell me why I can't play the song from Tupac and Kadafi "who do u believe in " from the album better dayz. Because my account is from Germany?     gree...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Listening to previous "Wrapped" aka "My Year on Spotify"

So, wrapped 2017 is on and is always fun to see your 100 top-list. I saw it was possible to access to the 2016 version, but could not find a top-list for 2015 and previous years. It would be so cool to see how my music taste changed over the years. D...

Casual Listener

So, wrapped 2017 is on and is always fun to see your 100 top-list.  I saw it was possible to access to the 2016 version, but could not find a top-list for 2015 and previous years. It would be s...

Zekrinam

Casual Listener

1673 Views

3 replies

0 likes

  • 1673 Views
  • 3 replies
  • 0 likes

August VR320 53$ HW advertises Spotify

August WR320 WIFI Wireless Audio Receiver Airplay DLNA Multi-room Wireless Music Adapter for traditional HiFi Speakers Spotifyhttp://s.aliexpress.com/M7Jb2uuI(from AliExpress Android)HelloThis device seems to be best possible price pleasure ratio.Wou...

Newbie

August WR320 WIFI Wireless Audio Receiver Airplay DLNA Multi-room Wireless Music Adapter for traditional HiFi Speakers Spotify http://s.aliexpress.com/M7Jb2uuI (from AliExpress Android)Hello This ...

angust63

Music Fan

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes

Spotify Connect for Windows Phone

I can't get my playlists to play in download on my phone,even though the songs are already in my phone in Groove. Spotyify will only stream songs at random from the playlist. I'm not happy about this move.

Newbie

I can't get my playlists to play in download on my phone,even though the songs are already in my phone in Groove. Spotyify will only stream songs at random from the playlist. I'm not happy about this...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

[ON THE MOVE] Using spotify on the move without a smartphone

Hello all !I'm new here Maybe I searched bad but I didn't find a real answer to my ineterrogation.I blost my smartphone (and headphone :-(((( ) and don't have so much money so I think I will buy a classic "old" phone without Andoid (more battery and ...

Casual Listener

Hello all ! I'm new here 🙂 Maybe I searched bad but I didn't find a real answer to my ineterrogation. I blost my smartphone (and headphone :-((((  ) and don't have so much money so I thin...

552 Views

0 replies

0 likes

Connect
Other
Symbian
  • 552 Views
  • 0 replies
  • 0 likes

Webplayer - unable to list podcast episodes

I have to use the Webplayer on my work computer (unable to download desktop app), and when I go to listen to a podcast, it doesn't show me a list of available episodes or any details whatsoever. There's just a play button. I've attached a screenshot ...

Casual Listener

I have to use the Webplayer on my work computer (unable to download desktop app), and when I go to listen to a podcast, it doesn't show me a list of available episodes or any details whatsoever.&nbsp...

jaahcd

Newbie

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Chromecast Ultra and Spotify

Hi all, I'll just give this a try as i am absolutely fed up with the way Spotify is (not) working with the Chromecast. The playback is being paused almost every song and if Spotify get's in a fit it will do it multiple times during one song. When pla...

Casual Listener

Hi all,   I'll just give this a try as i am absolutely fed up with the way Spotify is (not) working with the Chromecast. The playback is being paused almost every song and if Spotify get'...

Hallandsen

Regular

3350 Views

5 replies

0 likes

  • 3350 Views
  • 5 replies
  • 0 likes

Recommended Songs feature on playlists - is there a song limit?

Howdy.I have a playlist in which I catalogue all the good songs I've heard using Spotify, and one of my favourite functions was the Recommended Songs feature at the bottom - it helped me to discover a lot of enjoyable albums.But I've noticed that, si...

Newbie

Howdy. I have a playlist in which I catalogue all the good songs I've heard using Spotify, and one of my favourite functions was the Recommended Songs feature at the bottom - it helped me to discove...

696 Views

0 replies

0 likes

  • 696 Views
  • 0 replies
  • 0 likes

2017 wrapped. Approved apps

Hi! I was trying to see my 2017 wrapped (it continued saying "Unfortunately, we dont have enough data about how you listened this year.." and I use spotify everday..), when I accidentally removed it from the approved applications and now I am not abl...

Newbie

Hi! I was trying to see my 2017 wrapped (it continued saying  "Unfortunately, we dont have enough data about how you listened this year.." and I use spotify everday..), when I accidentally ...

553 Views

0 replies

0 likes

Connect
Music
Samsung
  • 553 Views
  • 0 replies
  • 0 likes

2017 WrapUp & (does it count) Offline Mode?

Here's what I found on reddit:https://www.reddit.com/r/spotify/comments/7ho24e/spotifys_2017_wrapped_feature_has_been_officially/dqspo56/ The consensus there is: maybe? I only have 7800 minutes played. It seems too low. Anyone know for certain or hav...

Casual Listener

Here's what I found on reddit: https://www.reddit.com/r/spotify/comments/7ho24e/spotifys_2017_wrapped_feature_has_been_officially/dqspo56/   The consensus there is: maybe? I only have 7800 mi...

Bethany_Dawn

Community Legend

6172 Views

1 replies

0 likes

  • 6172 Views
  • 1 replies
  • 0 likes

Bose Sound Touch 30 does not play certain songs

Since a few days I've a new Bose SoundTouch 30 and it's connected to Spotify (PC). But it is not possible to play certain songs. In these moments Spotify says (in German) something like "Playback is currently not possible" in the speaker overview whe...

Casual Listener

Since a few days I've a new Bose SoundTouch 30 and it's connected to Spotify (PC). But it is not possible to play certain songs. In these moments Spotify says (in German) something like "Playback is ...

599 Views

0 replies

0 likes

Other
  • 599 Views
  • 0 replies
  • 0 likes

Similar Artists

Hi!One way to improve content, help listeners and boost listening for up coming bands is to improve the information about similiar artists. I often find that new or small bands only have similiar artists based on location rather on the sound of their...

Casual Listener

Hi! One way to improve content, help listeners and boost listening for up coming bands is to improve the information about similiar artists.   I often find that new or small bands only h...

657 Views

0 replies

0 likes

Music
  • 657 Views
  • 0 replies
  • 0 likes

Spotify background

Can you add the option to have the Spotify web player background on the desktop app

Newbie

Can you add the option to have the Spotify web player background on the desktop app

771 Views

0 replies

1 likes

Desktop
  • 771 Views
  • 0 replies
  • 1 likes

Penggunaan Bahasa Indonesia yang Salah

Dear Tim Spotify Indonesia,Ada kesalahan penggunaan Bahasa Indonesia:"Kamu dapat berlangganan kembali jika membuat kesalahan"Artinya: Saya baru bisa berlangganan lagi setelah saya bikin kesalahan. Sepertinya frasa yang saya bold, dihapus saja karena ...

Newbie

Dear Tim Spotify Indonesia, Ada kesalahan penggunaan Bahasa Indonesia: "Kamu dapat berlangganan kembali jika membuat kesalahan" Artinya: Saya baru bisa berlangganan lagi setelah saya bik...

Netrilis

Music Fan

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Google Home playing remix versions of songs

Hey I have found that Google home likes to play different versions of some songs that are requested. One example I request Human by Rag'n'Bone Man and rather than getting the normal version I get a 'Jim Eno Sessions' version instead. I do a search no...

Casual Listener

Hey I have found that Google home likes to play different versions of some songs that are requested. One example I request Human by Rag'n'Bone Man and rather than getting the normal version I ge...

BrainLagged

Casual Listener

1794 Views

1 replies

3 likes

  • 1794 Views
  • 1 replies
  • 3 likes

Give us the option to remove the videos on RapCaviar

I hate listening to the videos. They never work right, constantly freeze, and are straight up obnoxious. I pay money, every month, for a premium music service. I don't want videos in my music, if I want videos I'll go to YouTube. I want music, and th...

Newbie

I hate listening to the videos. They never work right, constantly freeze, and are straight up obnoxious. I pay money, every month, for a premium music service. I don't want videos in my music, if I w...

452 Views

0 replies

3 likes

Music
Other
  • 452 Views
  • 0 replies
  • 3 likes

Song listed under wrong artist

Hello, I have noticed that there are two artists with the name Pretty Pretty. This does not surprise or bother me, however the songs and albums are listed under the wrong "Pretty Pretty" artist page. Not sure how to get that corrected? Thanks!

Newbie

Hello,    I have noticed that there are two artists with the name Pretty Pretty. This does not surprise or bother me, however the songs and albums are listed under the wrong "Pretty Prett...

Luke

Spotify Star

316 Views

1 replies

0 likes

Other
  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Google Home

I got my parents a Google Home, and I got us a family Spotify account. I am currently away for the week, and my Spotify account keeps showing me what they're listening to. I can't listen to my own music on my laptop or phone without impacting what th...

Newbie

I got my parents a Google Home, and I got us a family Spotify account. I am currently away for the week, and my Spotify account keeps showing me what they're listening to. I can't listen to my o...

Rob107

Newbie

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes