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Solved!! Can't access DJ

I am an American Premium user. When I go into my music feed, the DJ card is not there.

Visitor

IsFetch

Newbie

35676 Views

94 replies

26 likes

  • 35676 Views
  • 94 replies
  • 26 likes

Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

_Ntsbauer

Visitor

2803063 Views

39 replies

153 likes

Other
  • 2803063 Views
  • 39 replies
  • 153 likes

Why do i have ads on my podcasts even with premium?

This has only been a recent issue for me (the last 2 months maybe), but it's been a constant thing with every podcast I listen to. Each time I go to listen to a podcast, it opens up immediately with a 1-2 minute ad, then periodically sometimes in the...

Casual Listener

Dominik1235688

Visitor

215840 Views

218 replies

130 likes

  • 215840 Views
  • 218 replies
  • 130 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

iamgoingtomars2

Visitor

72857 Views

303 replies

26 likes

Other
  • 72857 Views
  • 303 replies
  • 26 likes

Solved!! Spotify Connect not working after Denon firmware update

A few days ago my Denon AVR X1200W had a firmware upgrade and since then I cannot connect with it via Spotify. Please fix!

Regular

A few days ago my Denon AVR X1200W had a firmware upgrade and since then I cannot connect with it via Spotify. Please fix!

ADDxxxx

Casual Listener

20997 Views

15 replies

9 likes

Denon
  • 20997 Views
  • 15 replies
  • 9 likes

Discover weakly and daily mix don't update

HiThe discover weekly issue: I got it last Monday, then it disappeared and the only "made for you" playlist I see is the release radar (which also doesn't update). Tried some suggestions I saw here: 'follow' the discover - but there was no playlists ...

Visitor

Hi The discover weekly issue: I got it last Monday, then it disappeared and the only "made for you" playlist I see is the release radar (which also doesn't update). Tried some suggestions I saw here...

838 Views

0 replies

1 likes

  • 838 Views
  • 0 replies
  • 1 likes

Discover Weekly Playlist Repeating songs

It's been happening for a long while...My Spotify discovered weekly Playlist keeps sorting repeated tracks for me, the last 3 weeks, the Playlist ONLY recommended me tracks that were recommended before, it started with a song or two that I've alredy ...

Newbie

It's been happening for a long while... My Spotify discovered weekly Playlist keeps sorting repeated tracks for me, the last 3 weeks, the Playlist ONLY recommended me tracks that were recommended be...

972 Views

0 replies

4 likes

Music
Other
  • 972 Views
  • 0 replies
  • 4 likes

Solved!! Umlaute

Umlaute in Beitraegen in dieser Community werden mir immer als Fehler angezeigt und ich muss sie ersetzen, bevor ich meinen Beitrag abschicken kann...Aber wieso sehe ich soviele Beitraege anderer, in denen Umlaute enthalten sind? Kann man das irgendw...

Roadie

Umlaute in Beitraegen in dieser Community werden mir immer als Fehler angezeigt und ich muss sie ersetzen, bevor ich meinen Beitrag abschicken kann... Aber wieso sehe ich soviele Beitraege anderer...

Maxim

Spotify Star

1673 Views

4 replies

0 likes

Other
  • 1673 Views
  • 4 replies
  • 0 likes

I just upgraded to Family, but we are still tied to listening to one person's music.

We just upgraded to family, however, my son is listening to his music and I tried logging on and it brings up his music, or vice versa. When I go to send us links to add to family, it says we are already on it and it can't add us... Is it not possibl...

Newbie

We just upgraded to family, however, my son is listening to his music and I tried logging on and it brings up his music, or vice versa.  When I go to send us links to add to family, it says we a...

NorC1

Newbie

1331 Views

1 replies

0 likes

Web Player
  • 1331 Views
  • 1 replies
  • 0 likes

Solved!! Spotify player in Facebook

Dear Spotify community, My company has an Spotify channel and i would like to push our releases through to Facebook like this:Unfortunately i do not know how to do that. PANG did gave me a very quick reply back but they didn't knew either. A few pref...

Casual Listener

Dear Spotify community,     My company has an Spotify channel and i would like to push our releases through to Facebook like this: Unfortunately i do not know how to do that....

arpegiah

Newbie

91712 Views

21 replies

3 likes

Web Player
Windows
  • 91712 Views
  • 21 replies
  • 3 likes

Sonos problems

For a last few monse I got a message from Sonos - connection to Spotify lost, or speed is not enough to buffering, or can’t play song, it’s not found, and many other errors which I never met before. Also Sonos can forward songs in a middle, or even o...

Newbie

For a last few monse I got a message from Sonos - connection to Spotify lost, or speed is not enough to buffering, or can’t play song, it’s not found, and many other errors which I never met before. ...

691 Views

0 replies

0 likes

  • 691 Views
  • 0 replies
  • 0 likes

I need help xbox one your offline problem

I got a xbox one s for Christmas and I have good internet I synced the account to my xbox but today I go on to listen to music and it says your offline I've done everything from restarting xbox restarting router but it keeps showing up how can i fix ...

Casual Listener

I got a xbox one s for Christmas and I have good internet I synced the account to my xbox but today I go on to listen to music and it says your offline I've done everything from restarting xbox resta...

stratosnn

Composer

16598 Views

42 replies

4 likes

  • 16598 Views
  • 42 replies
  • 4 likes

Play from separate Spotify Family Premium on separate Amazon Echo's.

Hi, I have two Amazon Echo's set up with two Amazon profiles which are part of my Amazon Household. I also have a Spotify Family plan with two active accounts. I've tried unsuccessfully to play from one Spotify account on one Echo and from the Spotif...

Newbie

Hi,   I have two Amazon Echo's set up with two Amazon profiles which are part of my Amazon Household. I also have a Spotify Family plan with two active accounts. I've tried unsuccessfully to p...

Glyn81

Casual Listener

914 Views

1 replies

0 likes

Other
  • 914 Views
  • 1 replies
  • 0 likes

Payout Times?

Hey, I did a few searches and couldn’t find an answer to this, so I decided to ask here. How long does it take Spotify to payout streams? For example, let’s say someone streams my song in mid March. When will Spotify pay out those royalties to my dis...

Newbie

Hey, I did a few searches and couldn’t find an answer to this, so I decided to ask here.   How long does it take Spotify to payout streams? For example, let’s say someone streams my song in mi...

814 Views

0 replies

0 likes

  • 814 Views
  • 0 replies
  • 0 likes

Chromebook and Spotify

When I log into my account and press the play button, it doesnt work. I have no idea whats going on. Please help anyone!

Newbie

When I log into my account and press the play button, it doesnt work. I have no idea whats going on. Please help anyone!

Sebasty

Community Legend

899 Views

1 replies

0 likes

Connect
  • 899 Views
  • 1 replies
  • 0 likes

Spotify connect

Hi, my problem is last week i cant find my device (Pioneer VSx-924 receiver) any more on my Android device and its certain connected on same wifi network because i can turn my device on with my android and tried also to delete evreything nithing wont...

Newbie

Hi, my problem is last week i cant find my device (Pioneer VSx-924 receiver) any more on my Android device and its certain connected on same wifi network because i can turn my device on with my andro...

Sebasty

Community Legend

1511 Views

1 replies

0 likes

  • 1511 Views
  • 1 replies
  • 0 likes

Gapless Playback Issues

Playing albums with gapless playback on alters the volume on a lot of albums. For example if i play the album Dancing Undercover by Ratt when the first song finish the second song plays with a very noticible lower volume. The same thing happens with ...

Regular

Playing albums with gapless playback on alters the volume on a lot of albums. For example if i play the album Dancing Undercover by Ratt when the first song finish the second song plays with a very n...

SergioDavid

Roadie

4782 Views

10 replies

0 likes

iOS
  • 4782 Views
  • 10 replies
  • 0 likes

Solved!! Playlists erased

I keep getting my downloaded playlists erased. I got a message that i can only download Playlists on 3 devices but i only use 2 to download music.

Newbie

I keep getting my downloaded playlists erased. I got a message that i can only download Playlists on 3 devices but i only use 2 to download music. 

phan_times

Community Legend

933 Views

1 replies

0 likes

  • 933 Views
  • 1 replies
  • 0 likes

Gapless Playback on the Web Player?

For anyone who isn't aware, gapless playback is pretty much what it sounds like. When a song is supposed to play into another song seamlessly. I know that the desktop app supports gapless playback, but it seems like the web player does not. Am I the ...

Newbie

For anyone who isn't aware, gapless playback is pretty much what it sounds like. When a song is supposed to play into another song seamlessly. I know that the desktop app supports gapless playback, b...

Sebasty

Community Legend

7761 Views

1 replies

4 likes

  • 7761 Views
  • 1 replies
  • 4 likes

Samsung Gear Offline Music

I have a Samsung Gear s3 with spotify downloaded and a premium account. I want to use the offline music feature. When I flip the switch to download my collection, there's a notification that I've downloaded over 250 songs. However, it seems like when...

Newbie

I have a Samsung Gear s3 with spotify downloaded and a premium account. I want to use the offline music feature. When I flip the switch to download my collection, there's a notification that I've dow...

this1marcel

Gig Goer

948 Views

1 replies

1 likes

  • 948 Views
  • 1 replies
  • 1 likes

Playlist gone!

my playlist disappeared! I've been looking at restore playlists, but it's not there .. has checked everywhere but can not find it. I only have an account. How should I do to get my list back? Please help

Newbie

my playlist disappeared! I've been looking at restore playlists, but it's not there .. has checked everywhere but can not find it. I only have an account. How should I do to get my list back? Please ...

this1marcel

Gig Goer

689 Views

1 replies

0 likes

  • 689 Views
  • 1 replies
  • 0 likes

Solved!! Daily Mixes disappeared

I had 6 daily mixes on my account, now I have only 1 on android, yet 6 on pc. I don't know why, but this is upsetting because I'm a free user, though I would buy premium if the family plan was available in my country.

Regular

I had 6 daily mixes on my account, now I have only 1 on android, yet 6 on pc. I don't know why, but this is upsetting because I'm a free user, though I would buy premium if the family plan was availa...

this1marcel

Gig Goer

15279 Views

6 replies

0 likes

Samsung
  • 15279 Views
  • 6 replies
  • 0 likes

Not Playing Music - ChromeBook

I've been trying to play music on my Chromebook, but it just won't play, I can't even press on the play button.. It does work on my phone though, why?

Newbie

I've been trying to play music on my Chromebook, but it just won't play, I can't even press on the play button.. It does work on my phone though, why?

user-removed

Not applicable

1865 Views

3 replies

0 likes

  • 1865 Views
  • 3 replies
  • 0 likes