Solved!! Can't access DJ
I am an American Premium user. When I go into my music feed, the DJ card is not there.
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Start a topicI am an American Premium user. When I go into my music feed, the DJ card is not there.
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Is Spotify able to play audio files with Dolby Digital Plus 7.1 or Atmos encoding?
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A few days ago my Denon AVR X1200W had a firmware upgrade and since then I cannot connect with it via Spotify. Please fix!
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Umlaute in Beitraegen in dieser Community werden mir immer als Fehler angezeigt und ich muss sie ersetzen, bevor ich meinen Beitrag abschicken kann...Aber wieso sehe ich soviele Beitraege anderer, in denen Umlaute enthalten sind? Kann man das irgendw...
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Hey there,Can other people see the country I live in? Thank you.
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Hey there, Can other people see the country I live in? Thank you. 🙂
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I got a xbox one s for Christmas and I have good internet I synced the account to my xbox but today I go on to listen to music and it says your offline I've done everything from restarting xbox restarting router but it keeps showing up how can i fix ...
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16598 Views
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Hi, I have two Amazon Echo's set up with two Amazon profiles which are part of my Amazon Household. I also have a Spotify Family plan with two active accounts. I've tried unsuccessfully to play from one Spotify account on one Echo and from the Spotif...
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Hey, I did a few searches and couldn’t find an answer to this, so I decided to ask here. How long does it take Spotify to payout streams? For example, let’s say someone streams my song in mid March. When will Spotify pay out those royalties to my dis...
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When I log into my account and press the play button, it doesnt work. I have no idea whats going on. Please help anyone!
Newbie
When I log into my account and press the play button, it doesnt work. I have no idea whats going on. Please help anyone!
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Community Legend
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Hi, my problem is last week i cant find my device (Pioneer VSx-924 receiver) any more on my Android device and its certain connected on same wifi network because i can turn my device on with my android and tried also to delete evreything nithing wont...
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I keep getting my downloaded playlists erased. I got a message that i can only download Playlists on 3 devices but i only use 2 to download music.
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