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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 886 Views
  • 7 replies
  • 2 likes
  • Other
  • 886 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17304 Views
  • 8 replies
  • 1 likes
  • Other
  • 17304 Views
  • 8 replies
  • 1 likes

Sonos problem

I have just rejoined spotify premium after a gap of about 1 year. When I try to play through my sonos, I get a message 'please upgrade to spotify premium'

  • Casual Listener
  • I have just rejoined spotify premium after a gap of about 1 year. When I try to play through my sonos, I get a message 'please upgrade to spotify premium'
  • user-removed
  • Not applicable
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

How to disable webplayer

Hello, For some reaon, spotify links started opening in the webplayer out of nowhere even though I had never used the webplayer what so ever. When I try to disable in accordance to other posts on the forum, I can't because it throws "To Enjoy spotify...

  • Regular
  • Hello,   For some reaon, spotify links started opening in the webplayer out of nowhere even though I had never used the webplayer what so ever. When I try to disable in accordance to other pos...
  • anyosae1
  • Regular
  • 33800 Views
  • 16 replies
  • 9 likes
  • Web Player
    Windows
  • 33800 Views
  • 16 replies
  • 9 likes

Volvo S60 Model Year 2015.5

I have a 2015.5 model year Volvo S60. It has the Sensus Connect system (it has a globe button on the console to access the internet; this brings up a choice of Apps or Internet; if I select Apps, it gives me a menu of Apps to choose from, including L...

  • Casual Listener
  • I have a 2015.5 model year Volvo S60.  It has the Sensus Connect system (it has a globe button on the console to access the internet; this brings up a choice of Apps or Internet; if I select App...
  • Furbee
  • Music Fan
  • 2731 Views
  • 1 replies
  • 0 likes
  • 2731 Views
  • 1 replies
  • 0 likes

Solved!! Windows 10 (desktop) completely hangs after playing music for a while

I've been using spotify for a while (dunno, a year maybe?) now on my desktop PC running Windows 8.1 without any issues. I've updated my desktop to Windows 10 last week and now issues occur. After playing music on the spotify desktop application for a...

  • Regular
  • I've been using spotify for a while (dunno, a year maybe?) now on my desktop PC running Windows 8.1 without any issues. I've updated my desktop to Windows 10 last week and now issues occur.   ...
  • kevinkleine
  • Casual Listener
  • 20360 Views
  • 9 replies
  • 4 likes
  • Web Player
    Windows
  • 20360 Views
  • 9 replies
  • 4 likes

Concert Tickets

I received an email from spotify saying I was awarded two free tickets to a Bruno mars concert. I just want to make sure, are they real? Does spotify give out free tickets?

  • Casual Listener
  • I received an email from spotify saying I was awarded two free tickets to a Bruno mars concert. I just want to make sure, are they real? Does spotify give out free tickets?
  • Tiffats
  • Newbie
  • 2089 Views
  • 8 replies
  • 0 likes
  • 2089 Views
  • 8 replies
  • 0 likes

Web Player has songs that desktop doesn't??

I have some songs that aren't available for playing (they're grey in my playlist) on my phone and desktop app, but when I opened up web player those songs were playable (they weren't grey and i actually played them)! I had both desktop and web player...

  • Newbie
  • I have some songs that aren't available for playing (they're grey in my playlist) on my phone and desktop app, but when I opened up web player those songs were playable (they weren't grey and i actua...
  • Sebasty
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
  • 416 Views
  • 1 replies
  • 0 likes

Consumo de dados de Internet

Eu já baixei todas as músicas da minha playlist, porém, se eu quiser ouvi-la quando estiver online eu ainda gasto os meus dados de Internet?

  • Newbie
  • Eu já baixei todas as músicas da minha playlist, porém, se eu quiser ouvi-la quando estiver online eu ainda gasto os meus dados de Internet?
  • 926 Views
  • 0 replies
  • 0 likes
  • 926 Views
  • 0 replies
  • 0 likes

Can't log into webplayer

Can't log into webplayer.-Reset PW multiple times.-tried using IE, Chrome, and Incognito Window in Chrome with new PWs.-restarted the computer.-all programs are up to date.Help?

  • Casual Listener
  • Can't log into webplayer. -Reset PW multiple times. -tried using IE, Chrome, and Incognito Window in Chrome with new PWs. -restarted the computer. -all programs are up to date. Help?
  • ddind
  • Casual Listener
  • 693 Views
  • 1 replies
  • 0 likes
  • 693 Views
  • 1 replies
  • 0 likes

need help!!!!!

How can i move my music from spotify to windows media player so i can add to my ipod and mp3 players? Can anyone help or know a way.

  • Newbie
  • How can i move my music from spotify to windows media player so i can add to my ipod and mp3 players? Can anyone help or know a way.
  • Maxim
  • Spotify Star
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Unable to play downloaded playlist? Solution

This morning i were unable to play any downloaded songs and it told me i had to be connected to the internet to play the songs, even tho im premium and i have them downloaded.Now i read that you have to deleted and reinstall the app to fix this. but ...

  • Newbie
  • This morning i were unable to play any downloaded songs and it told me i had to be connected to the internet to play the songs, even tho im premium and i have them downloaded. Now i read that you ...
  • 247 Views
  • 0 replies
  • 0 likes
  • Other
  • 247 Views
  • 0 replies
  • 0 likes

Why do people keep saying I can make money off spotify?

I want to get my music on Spotify, however I keep seeing how you can make money off spotify per listen to get you to use their program.I didn't know exactly where to put this so I just put it in other, but If you do make money off spotify, that's not...

  • Visitor
  • I want to get my music on Spotify, however I keep seeing how you can make money off spotify per listen to get you to use their program. I didn't know exactly where to put this so I just put it in ot...
  • toman95
  • Roadie
  • 379 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 379 Views
  • 1 replies
  • 0 likes

I'm so frustrated with local files. Diabolical.

OK, this is my last attempt at getting what I want.... I have opened a Google Play free account and it does what I need (see below), but work puts a firewall which prevents me from playing either Google Play or the Spotify app. The only way I can str...

  • Casual Listener
  • OK, this is my last attempt at getting what I want....   I have opened a Google Play free account and it does what I need (see below), but work puts a firewall which prevents me from playing e...
  • 266 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 266 Views
  • 0 replies
  • 0 likes

Solved!! Beosound 5 - Playlist problem

I have a Beosound 5 with Spotify premium. The problem is that when I try to acces my playlist, it says "loading" all the time. I can say for sure that it has nothing to do with the system, since I have tried my friends Spotify account on the Beosound...

  • Regular
  • I have a Beosound 5 with Spotify premium. The problem is that when I try to acces my playlist, it says "loading" all the time.   I can say for sure that it has nothing to do with the system, s...
  • stblanch
  • Regular
  • 7570 Views
  • 48 replies
  • 2 likes
  • Other
  • 7570 Views
  • 48 replies
  • 2 likes

Error! Incompatible spotify version

Me gustaría que volvuera a ser compatible la aplicación en mi tv no se por que tantas actualización inecesarias a la aplicación lo peor del caso es que pago premium y dejo de ser compatible con mi smart tv y mi tv es 2014 LG que desagradable

  • Casual Listener
  • Me gustaría que volvuera a ser compatible la aplicación en mi tv no se por que tantas actualización inecesarias a la aplicación lo peor del caso es que pago premium y dejo de ser compatible con mi sm...
  • 431 Views
  • 0 replies
  • 0 likes
  • 431 Views
  • 0 replies
  • 0 likes

Playlist removal

I wasn't sure how else to get this out here (contact us section isn't super helpful) but I feel that based on the current political climate, this playlist is inappropriately named

  • Newbie
  • I wasn't sure how else to get this out here (contact us section isn't super helpful) but I feel that based on the current political climate, this playlist is inappropriately named
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

Solved!! Playlists are gone

Please help me- I didn't delete them- they are missing from my phone as well! I have Spotify premium. Thank you!

  • Newbie
  • Please help me- I didn't delete them- they are missing from my phone as well!  I have Spotify premium.  Thank you!
  • toman95
  • Roadie
  • 321 Views
  • 1 replies
  • 0 likes
  • Other
  • 321 Views
  • 1 replies
  • 0 likes

Little Mix needs more recognition

This british girlband is one of the most famous pop groups in the world right now and definitely the most talented yet Spotify seems to hate them. They currently have a new song "Reggaetón Lento Remix" out with latin boyband called CNCO. The song is ...

  • Casual Listener
  • This british girlband is one of the most famous pop groups in the world right now and definitely the most talented yet Spotify seems to hate them. They currently have a new song "Reggaetón Lento Remi...
  • 281 Views
  • 0 replies
  • 0 likes
  • 281 Views
  • 0 replies
  • 0 likes

Spotify connect problem with Marantz na6005

My Marantz na6005 does not connect with Spotify. It is not seen by iPad or my android phone. It is the same problem again. What is going on?

  • Casual Listener
  • My Marantz na6005 does not connect with Spotify. It is not seen by iPad or my android phone. It is the same problem again. What is going on?
  • undrop79
  • Casual Listener
  • 1198 Views
  • 1 replies
  • 0 likes
  • Connect
    Marantz
  • 1198 Views
  • 1 replies
  • 0 likes

Solved!! Issue with empty playlists on network devices (tv, network hifi players, other network devices)

Something is changed in Spotify api recently, because I cannot get Playlists on my Marantz. Loging out, factory reset deos not help. Playlists show empty.Spotify - fix this asap, as I will be quiting premium if I cannot play it on my hifi stereo.

  • Casual Listener
  • Something is changed in Spotify api recently, because I cannot get Playlists on my Marantz. Loging out, factory reset deos not help. Playlists show empty. Spotify - fix this asap, as I will be qui...
  • undrop79
  • Casual Listener
  • 5009 Views
  • 71 replies
  • 5 likes
  • Marantz
  • 5009 Views
  • 71 replies
  • 5 likes

Xbox One S App Can't Install

Hi all, Anyone encountering an issue when trying to install the xbox one app? It only says coming soon on my xbox one and has no install button. Was the app pulled? Thanks!

  • Casual Listener
  • Hi all,   Anyone encountering an issue when trying to install the xbox one app? It only says coming soon on my xbox one and has no install button. Was the app pulled?   Thanks!
  • Ninjajonesy
  • Newbie
  • 2326 Views
  • 8 replies
  • 3 likes
  • Other
  • 2326 Views
  • 8 replies
  • 3 likes