Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Pursuant

Visitor

28863 Views

154 replies

14 likes

Other
  • 28863 Views
  • 154 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23943 Views

9 replies

2 likes

Other
  • 23943 Views
  • 9 replies
  • 2 likes

Master of the Moon

Hey everybody! I was listening to some wonderful Dio, when it dawned on me that the album Master of the Moon isnt on spotify, and I was wondering why, since all his other albums are there.Does anyone know?

Casual Listener

Hey everybody!   I was listening to some wonderful Dio, when it dawned on me that the album Master of the Moon isnt on spotify, and I was wondering why, since all his other albums are there. ...

Sebasty

Community Legend

632 Views

3 replies

0 likes

music
  • 632 Views
  • 3 replies
  • 0 likes

song missing

there is a TWICE song missin in spotify, does anyone know how to get it added?

Newbie

there is a TWICE song missin in spotify, does anyone know how to get it added?

Sebasty

Community Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

pay artists more

I think the subject heading says it all but to be specific, does $.0038 per stream sound fair to you? That's what Spotify paid musicians in 2017. Spotify will be going public soon and they will come under even more pressure from their shareholders to...

Newbie

I think the subject heading says it all but to be specific, does $.0038 per stream sound fair to you? That's what Spotify paid musicians in 2017. Spotify will be going public soon and they will ...

451 Views

0 replies

1 likes

  • 451 Views
  • 0 replies
  • 1 likes

Subscribe to Podcast not Listed in Spotify?

I'm a huge podcast listener, and I'd love to switch from the native podcast app on my phone to Spotify, since I already use it on all my devices for music.The problem is, most the podcasts I listen to aren't listed on Spotify.Is there a way to subscr...

Casual Listener

I'm a huge podcast listener, and I'd love to switch from the native podcast app on my phone to Spotify, since I already use it on all my devices for music. The problem is, most the podcasts I listen...

2085 Views

0 replies

22 likes

Other
  • 2085 Views
  • 0 replies
  • 22 likes

Samsung Smart Hub

I have seen a couple other threads but they appear to be outdated. I have a Samsung 3D Smart TV that I have spotify on. Just bought a Samsung Blu-Ray Player with Samsung Smart Hub for my living room but cannot find Spotify on it. Any new info for whe...

Casual Listener

I have seen a couple other threads but they appear to be outdated. I have a Samsung 3D Smart TV that I have spotify on. Just bought a Samsung Blu-Ray Player with Samsung Smart Hub for my living room ...

DevilDog

Casual Listener

12725 Views

15 replies

2 likes

  • 12725 Views
  • 15 replies
  • 2 likes

NO Credit Card:Your subscription is about to expire in 7 days

hoping that I’ll receive this notification in my email everytime my subscription will about to expire. I’m somehow losing track sometimes because I’m not using credit card for my monthly payment. I just use online banking and payment centers. Hoping ...

Newbie

hoping that I’ll receive this notification in my email everytime my subscription will about to expire. I’m somehow losing track sometimes because I’m not using credit card for my monthly payment...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Superuser Contribution PS4 App

HolaQuiero vincular la cuenta de spotify con mi cuenta de PSN, pero cuando lo hago desde el telefono o desde la app en si misma me dice que la cuenta ya fue vinculada con otra cuenta. Posiblemente haya sido con una cuenta anterior que tuve y que ya n...

Casual Listener

Hola Quiero vincular la cuenta de spotify con mi cuenta de PSN, pero cuando lo hago desde el telefono o desde la app en si misma me dice que la cuenta ya fue vinculada con otra cuenta.   Posi...

Alfredo

Roadie

1246 Views

3 replies

0 likes

PS4 PSN
  • 1246 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium - Recommended Songs

Recently I noticed I am getting recommended songs at the bottom of my Personal Playlists. I am looking for a way to remove this feature because it is not at all what I need or need. I have been a Premium user for a few years now, if this is being imp...

Regular

Recently I noticed I am getting recommended songs at the bottom of my Personal Playlists. I am looking for a way to remove this feature because it is not at all what I need or need. I have been a Pre...

poperalover

Casual Listener

15509 Views

11 replies

9 likes

Web Player
Windows
  • 15509 Views
  • 11 replies
  • 9 likes

King Gizzard Albums not on Here

I listened to each album they have on Spotify and when I looked at their discography, there were 2 albums (I'm in your Mind Fuzz, and Quarters) that I couldn't find on Spotify. I googled it and found it on Spotify.com, but when I use .CA or the app I...

Casual Listener

I listened to each album they have on Spotify and when I looked at their discography, there were 2 albums (I'm in your Mind Fuzz, and Quarters) that I couldn't find on Spotify. I googled it and found...

Sebasty

Community Legend

3834 Views

1 replies

1 likes

Other
  • 3834 Views
  • 1 replies
  • 1 likes

Google Home does not give me the option of putting Spotify as default music provider

Hello everyone, I just bought the Google Home mini and unfortunately, although I have connected the app to Spotify, I can't seem to be able to set Spotify as the default music provider. Attached you will find a photo of the menu where supposedly you ...

Newbie

Hello everyone,   I just bought the Google Home mini and unfortunately, although I have connected the app to Spotify, I can't seem to be able to set Spotify as the default music provider. Atta...

Coinflippro

Newbie

1923 Views

1 replies

0 likes

Other
  • 1923 Views
  • 1 replies
  • 0 likes

[Web Player] doesnt work.

My web player doesn`t play any song, i try to click on play button but nothing happens , and i already try to clear cache :/. Can someone help me? What should i do?. I use chrome.

Casual Listener

My web player doesn`t play any song, i try to click on play button but nothing happens , and i already try to clear cache :/. Can someone help me? What should i do?.   I use chrome.

tmccool1

Roadie

1178 Views

5 replies

2 likes

music
  • 1178 Views
  • 5 replies
  • 2 likes

Solved!! No 'radio' option on web player (play.spotify.com)? Can I fix this?

So I have a chromebook so I can't download Spotify and have to use the web browser. The problem is that there is no 'radio' button (which is my favorite thing about Spotify!!!). Is this intentional or is there an issue I'm having? I heard I can play ...

Casual Listener

So I have a chromebook so I can't download Spotify and have to use the web browser.  The problem is that there is no 'radio' button (which is my favorite thing about Spotify!!!).  Is this i...

Sebasty

Community Legend

4479 Views

27 replies

0 likes

Web Player
  • 4479 Views
  • 27 replies
  • 0 likes

Web Player using Microsoft Edge

I'm trying to use the Microsoft Edge browser. I can log in to Spotify Web Player but it only works intermittently. It seems that when the tab it is playing in doesn't have focus, after a short time it stops playing. When you go back to that tab there...

Newbie

I'm trying to use the Microsoft Edge browser.  I can log in to Spotify Web Player but it only works intermittently.  It seems that when the tab it is playing in doesn't have focus, after a ...

Flom1010

Newbie

2988 Views

2 replies

8 likes

Web Player
  • 2988 Views
  • 2 replies
  • 8 likes

[Webplayer] Spacebar means I want a space

So I am listening on my Android and because of your nonsense search result one of the tracks on my playlist isn't what I had asked for.So I go onto the web player to find the track I do really want and as I'm typing into the search window and enter a...

Roadie

So I am listening on my Android and because of your nonsense search result one of the tracks on my playlist isn't what I had asked for. So I go onto the web player to find the track I do really want...

Sebasty

Community Legend

587 Views

1 replies

0 likes

Connect
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem w/Bose SoundTouch & Premium Family Account

I'm trying to add my Spotify account to the speaker & getting "requires premium account (6051)" error. But I already have a premium (family) account? Speaker & apps are all up to date on firmware. I contacted Bose support & they said: "The Spotify Pr...

Visitor

I'm trying to add my Spotify account to the speaker & getting "requires premium account (6051)" error.  But I already have a premium (family) account?  Speaker & apps are all u...

Jack

Roadie

1247 Views

1 replies

0 likes

Other
  • 1247 Views
  • 1 replies
  • 0 likes

Solved!! Problem with music serach

Hi there! I found a problem when I'm using search field, I can't make a space between words because the space button pushing does call pause/play event. It happens even when the search field is active.

Casual Listener

Hi there! I found a problem when I'm using search field, I can't make a space between words because the space button pushing does call pause/play event. It happens even when the search field is activ...

SmirnovW

Casual Listener

1237 Views

5 replies

2 likes

  • 1237 Views
  • 5 replies
  • 2 likes

Web Player won't play selected song

I've been trying to get a few specific songs to play since they rarely come up in shuffle on the webplayer. What happens when i click the play button on these songs is a different song in the playlist starts playing.Can we no longer select specific s...

Casual Listener

I've been trying to get a few specific songs to play since they rarely come up in shuffle on the webplayer. What happens when i click the play button on these songs is a different song in the playlis...

Swish777

Casual Listener

627 Views

2 replies

0 likes

  • 627 Views
  • 2 replies
  • 0 likes

A song is cutted on spotify

just heard the Richard's Thompson song "Guns are the Tongues" from the album "Sweet Warrior" and is cutted. the original length is 7:28 but spotify length is 5:18. guess is a error, don't know where can I report it.

Newbie

just heard the Richard's Thompson song "Guns are the Tongues" from the album "Sweet Warrior" and is cutted. the original length is 7:28 but spotify length is 5:18. guess is a error, don't know where ...

ChrisSpotify

Casual Listener

563 Views

1 replies

0 likes

music
  • 563 Views
  • 1 replies
  • 0 likes

remember last device used

Allow spotify to remember last device used (like apple tv) and auto reconnect to it.

Newbie

Allow spotify to remember last device used (like apple tv) and auto reconnect to it.

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Playlist missing and not recoverable

My fav playlist where i have all my songs just dissapeared, i tried on "Recover playlists" but it's not there, i didn't deleted it or something, searching by the name i found this https://open.spotify.com/user/man_gel_123/playlist/6DlMM9I2zXUfeMnDtIb...

Newbie

My fav playlist where i have all my songs just dissapeared, i tried on "Recover playlists" but it's not there, i didn't deleted it or something, searching by the name i found this  https://open...

Sebasty

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes