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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • spamgoesintrash1234
  • Newbie
  • 1336 Views
  • 11 replies
  • 4 likes
  • Other
  • 1336 Views
  • 11 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17507 Views
  • 8 replies
  • 1 likes
  • Other
  • 17507 Views
  • 8 replies
  • 1 likes

Superuser Contribution Incorrect username/password Error 6.4 on roku streaming stick

I recently downloaded Spotify on my roku streaming stick device, I do have premium at least until September, but it's saying my username and/or password is incorrect even though I know exactly that it is correct because using the same credentials on ...

  • Newbie
  • I recently downloaded Spotify on my roku streaming stick device, I do have premium at least until September, but it's saying my username and/or password is incorrect even though I know exactly that i...
  • Nicky066
  • Newbie
  • 2208 Views
  • 5 replies
  • 0 likes
  • 2208 Views
  • 5 replies
  • 0 likes

Problem in displaying a user name

If I creating a link from Spotify, my user name appeared in link as combination of letters and numbers. How to fix it?https://www.dropbox.com/s/srjmim255ts9csw/Screen%20Shot%202017-08-09%20at%2009.23.39.png?dl=0

  • Newbie
  • If I creating a link from Spotify, my user name appeared in link as combination of letters and numbers. How to fix it? https://www.dropbox.com/s/srjmim255ts9csw/Screen%20Shot%202017-08-09%20at%2009....
  • 353 Views
  • 0 replies
  • 0 likes
  • 353 Views
  • 0 replies
  • 0 likes

Spotify connect on Denon receiver

Hi everyone.I'm having problems with Spotify Connect in my Denon X1300W.I'm able to see the receiver in the spotify app in the computer and android phone and when i try to play in the receiver it says "connecting" for about 30 seconds and then stops ...

  • Casual Listener
  • Hi everyone. I'm having problems with Spotify Connect in my Denon X1300W. I'm able to see the receiver in the spotify app in the computer and android phone and when i try to play in the receiver it...
  • AlexAtanassov
  • Music Fan
  • 1436 Views
  • 1 replies
  • 1 likes
  • Connect
    Denon
  • 1436 Views
  • 1 replies
  • 1 likes

Local files between computers

Hello ! Is there a way to download my local files from PC#1 to PC#2 (on the same network) ? I have them in a playlist, can download them just fine from my phone, but my PC#2 won't show anything in the local file playlist, which prevents me from initi...

  • Newbie
  • Hello !   Is there a way to download my local files from PC#1 to PC#2 (on the same network) ?   I have them in a playlist, can download them just fine from my phone, but my PC#2 won't s...
  • mxn
  • Music Fan
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
  • 0 likes

Scribbling to Last fm

I am not sure if I'm posting in the right area but I am frustrated with scrobbling artist data to last FM and can't figure out how to fix it manually myself. Most of the time, if there are 2 artists, then only the first scrobbles. Great! But then som...

  • Casual Listener
  • I am not sure if I'm posting in the right area but I am frustrated with scrobbling artist data to last FM and can't figure out how to fix it manually myself. Most of the time, if there are 2 artists,...
  • mxn
  • Music Fan
  • 1522 Views
  • 1 replies
  • 0 likes
  • scrobble
  • 1522 Views
  • 1 replies
  • 0 likes

Web Player Redirect Errors in Chrome

Web Player: open.spotify.comRunning: Windows 7, 32 bitChrome: Version 60.0.3112.90 (Official Build) (32-bit)Error:When I go to open.spotify.com, Chrome declares:This page isn’t workingplay.spotify.com redirected you too many times.Try clearing your c...

  • Music Fan
  • Web Player: open.spotify.com Running: Windows 7, 32 bit Chrome: Version 60.0.3112.90 (Official Build) (32-bit) Error: When I go to open.spotify.com, Chrome declares: This page isn’t working ...
  • 948 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 948 Views
  • 0 replies
  • 0 likes

Do you have an advertising product description in spotify?

hi Do you have an advertising product description in spotify?If you have an advertisement product description, please send it by the following e-mail(bmkang@mable-inc.com) Thank you.

  • Newbie
  • hi   Do you have an advertising product description in spotify? If you have an advertisement product description, please send it by the following e-mail (bmkang@mable-inc.com)   Thank...
  • Maxim
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • Other
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution PS3 app outputs Dolby Digital; why?

Spotify music is streamed in Ogg Vorbis, I believe. My PS3 is set to multi output mode and so can output PCM, Dolby Digital, and DTS from the optical out into my amplifier. Why then is the Spotify app forcing the PS3 to output Dolby Digital to my amp...

  • Newbie
  • Spotify music is streamed in Ogg Vorbis, I believe. My PS3 is set to multi output mode and so can output PCM, Dolby Digital, and DTS from the optical out into my amplifier. Why then is the Spotify ap...
  • Lee
  • Spotify
  • 6183 Views
  • 13 replies
  • 4 likes
  • Other
  • 6183 Views
  • 13 replies
  • 4 likes

Keeps crashing every few songs on Xiaomi phone

I have a Xiao mi phone with Android version 4.4.4 and a stable MIUI version. I downloaded Spotify Premium, which has been working fine for months, but recently every 4 songs or so the song will suddenly stop playing. I have to go back into the app an...

  • Newbie
  • I have a Xiao mi phone with Android version 4.4.4 and a stable MIUI version. I downloaded Spotify Premium, which has been working fine for months, but recently every 4 songs or so the song will sudde...
  • koraydogan
  • Casual Listener
  • 1423 Views
  • 2 replies
  • 1 likes
  • Other
  • 1423 Views
  • 2 replies
  • 1 likes

Using Spotify with Revo Products

Hi, Does anybody experienced using Spotify with Revo products ? The Revo devices look quite nice, and there are bringing now the SuperConnect radio with Spotify Connect support... Sounds interesting! br, Hub.

  • Regular
  • Hi,   Does anybody experienced using Spotify with Revo products ? The Revo devices look quite nice, and there are bringing now the SuperConnect radio with Spotify Connect support... Sounds...
  • Michael76
  • Newbie
  • 4024 Views
  • 7 replies
  • 0 likes
  • Other
  • 4024 Views
  • 7 replies
  • 0 likes

"Failed to retrieve password hash"

I am unable to log into my spotify web player. All of my log in info is correct, and I was just using it 10 minutes ago and everything was fine

  • Newbie
  • I am unable to log into my spotify web player. All of my log in info is correct, and I was just using it 10 minutes ago and everything was fine
  • 357 Views
  • 0 replies
  • 0 likes
  • 357 Views
  • 0 replies
  • 0 likes

Add 3 additional songs to beer and wings Playlist

This one isn't so much a feature but me just asking to add three additional songs to the rock Playlist of yours Beer and Wings. You have many rock songs on the list but you are lacking some Linkin Park and with Chester Bennington passing it would be ...

  • Newbie
  • This one isn't so much a feature but me just asking to add three additional songs to the rock Playlist of yours Beer and Wings. You have many rock songs on the list but you are lacking some Linkin Pa...
  • 305 Views
  • 0 replies
  • 0 likes
  • 305 Views
  • 0 replies
  • 0 likes

Solved!! Can no longer see playlists and top cities on artist About pages

It used to be that when I would go to the About section of an artist page, I could scroll down and see the top five cities where that artist was listened to, and the top five playlists (made by either Spotify or community members) featuring their mus...

  • Newbie
  • It used to be that when I would go to the About section of an artist page, I could scroll down and see the top five cities where that artist was listened to, and the top five playlists (made by eithe...
  • kynesthetic
  • Gig Goer
  • 1488 Views
  • 1 replies
  • 0 likes
  • 1488 Views
  • 1 replies
  • 0 likes

Solved!! Oooops, something went wrong. Reload

The error "Oooops, something went wrong. Reload" appears everytime I open the browser app (open.spotify.com) and I can't listen to any music. Windows 10Firefox 53.0 (32 bits)Adobe Flash Player 25,0,0,148No AdBlock

  • Casual Listener
  • The error "Oooops, something went wrong. Reload" appears everytime I open the browser app (open.spotify.com) and I can't listen to any music.   Windows 10 Firefox 53.0 (32 bits) Adobe Flash ...
  • AVR151
  • Casual Listener
  • 20104 Views
  • 9 replies
  • 0 likes
  • 20104 Views
  • 9 replies
  • 0 likes

Spanish user support

I think that many spanish or latin people use this app and when they found themselves in trouble the support or help is only in english.I could offer for a job of spanish speaker for client help and support of spotify.Thank you

  • Newbie
  • I think that many spanish or latin people use this app and when they found themselves in trouble the support or help is only in english. I could offer for a job of spanish speaker for client help an...
  • 322 Views
  • 0 replies
  • 1 likes
  • 322 Views
  • 0 replies
  • 1 likes

Playstation Linked Accounts

I am trying to link my PSN account to my spotify account, but everytime I attempt to log in with my Spotify information on my Playstation I am met with the following error message: Your account on PlayStation™Network or your Spotify® account are alre...

  • Casual Listener
  • I am trying to link my PSN account to my spotify account, but everytime I attempt to log in with my Spotify information on my Playstation I am met with the following error message:   Your acco...
  • toman95
  • Roadie
  • 19149 Views
  • 3 replies
  • 6 likes
  • ps3
  • 19149 Views
  • 3 replies
  • 6 likes

Song Library as a newbie

Ok, I am a newbie to spotify coming from Pandora and VERY briefly Iheart radio. I have been in contact with @spotifycares trying to figure out how to do things in a way I am familiar with and need more help then 144 characters can offer. On Pandora y...

  • Newbie
  • Ok,  I am a newbie to spotify coming from Pandora and VERY briefly Iheart radio. I have been in contact with @spotifycares trying to figure out how to do things in a way I am familiar with and n...
  • HetzeFetze
  • Roadie
  • 449 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 449 Views
  • 2 replies
  • 0 likes

Smallest device that can use spotify's off-line playlist?

The smallest device on today's markets,which can play playlists set to off-line? I would like to train to my playlist at the gym which is located underground, no operator signals available. As I don't have any desire to own the music or have it as lo...

  • Casual Listener
  • The smallest device on today's markets,which can play playlists set to off-line?   I would like to train to my playlist at the gym which is located underground, no operator signals availa...
  • jorgealmeidars
  • Regular
  • 10560 Views
  • 7 replies
  • 11 likes
  • 10560 Views
  • 7 replies
  • 11 likes

Superuser Contribution Horrible el nuevo diseño

Detesto el nuevo diseño...las letras son muy grandes..tengo que bajar demaciado para ver todas las canciones...es un diseño demaciado tedioso. Me frustra muchisimo..quiero el antiguo o mínimo que lo mejoren! Encima no me deja ver la cola de reproducc...

  • Newbie
  • Detesto el nuevo diseño...las letras son muy grandes..tengo que bajar demaciado para ver todas las canciones...es un diseño demaciado tedioso. Me frustra muchisimo..quiero el antiguo o mínimo que lo ...
  • wineloy
  • Newbie
  • 571 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 571 Views
  • 2 replies
  • 0 likes

Downloading Playlists to Computer

Hi everyone!!I have been expierencing some trouble downloading playlists to my chrombook (laptop) You see, I have just joined premium and I have sucessfully downloaded my playlist to my phone however I would like to have it on my computer as well. I ...

  • Regular
  • Hi everyone!! I have been expierencing some trouble downloading playlists to my chrombook (laptop) You see, I have just joined premium and I have sucessfully downloaded my playlist to my phone howev...
  • annight
  • Roadie
  • 476 Views
  • 5 replies
  • 0 likes
  • Web Player
  • 476 Views
  • 5 replies
  • 0 likes