Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
62228 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I've got a strange problem using the Web Player. When I go to Your Music and Albums it only loads a few lines of albums and not all of them. All I get at the bottom is the spinning timer icon. I found an old thread on here that said it was due to a c...
I've got a strange problem using the Web Player. When I go to Your Music and Albums it only loads a few lines of albums and not all of them. All I get at the bottom is the spinning timer icon.  ...
534 Views
0 replies
0 likes
I want to buy a phone with keyboard like a Blackberry and I want to run Spotify and Whatsapp which Blackberry devices are available and can you racommend any other device?
I want to buy a phone with keyboard like a Blackberry and I want to run Spotify and Whatsapp which Blackberry devices are available and can you racommend any other device?
1059 Views
0 replies
1 likes
Hi I've been having this issue for a week now I'm using Spotify Web Player in Google Chrome and when I try to go through My Music > Playlists, I'm presented with the everlasting buffer wheel when i try and scroll past the 100th song I can still use t...
Hi I've been having this issue for a week now I'm using Spotify Web Player in Google Chrome and when I try to go through My Music > Playlists, I'm presented with the everlasting ...
Music Fan
787 Views
1 replies
1 likes
I'm using the Spotify webplayer on Fedora, Chrome version 58. When I try to browse the 'Genres & Moods' Section, only the first 20 load. When I scroll down to load more, the spinner shows up and then nothing happens. Digging around with the Chrome De...
I'm using the Spotify webplayer on Fedora, Chrome version 58. When I try to browse the 'Genres & Moods' Section, only the first 20 load. When I scroll down to load more, the spinner show...
Newbie
1113 Views
1 replies
1 likes
Hi everybody, At this moment I have an free premium account (the provider gives a free code) but I'm going to move to a new house and I'm probably going to move to another provider which don't have Spotify but their everything in 1 is better. I'm thi...
Hi everybody, At this moment I have an free premium account (the provider gives a free code) but I'm going to move to a new house and I'm probably going to move to another provider which don...
Casual Listener
508 Views
1 replies
0 likes
Are you going to fix this issue with the web player not playing, and not loading my albums anytime soon? Any album after the letters Ca will not load. I have tried on Fire Fox, Chrome, Vivaldi, and Yandex web browsers. I have deleted cookies, cache, ...
Are you going to fix this issue with the web player not playing, and not loading my albums anytime soon? Any album after the letters Ca will not load. I have tried on Fire Fox, Chrome, Vivaldi, and Y...
498 Views
0 replies
1 likes
Hi! I've been trying to register for Spotify premium using Globe prepaid but it always redirect in a page saying that I have insufficient credit well in fact that I have enough load to register for premium. Anyone knows how to address this?
Hi! I've been trying to register for Spotify premium using Globe prepaid but it always redirect in a page saying that I have insufficient credit well in fact that I have enough load to register for p...
Spotify Star
474 Views
1 replies
0 likes
Hello, I just setup my new HEOS system last night. HEOS Bar, Subwoofer and 2 x HEOS3 Spotify only plays through the Bar and Subwoofer, any idea how to make it also play through the 3's? Thanks.
Hello, I just setup my new HEOS system last night. HEOS Bar, Subwoofer and 2 x HEOS3 Spotify only plays through the Bar and Subwoofer, any idea how to make it also play through the ...
439 Views
0 replies
0 likes
According to Spotify's own support page, "Spotify uses 3 quality ratings for streaming, all in the Ogg Vorbis format." (https://support.spotify.com/us/using_spotify/system_settings/what-bitrate-does-spotify-use-for-streaming/) Ogg Vorbis is a free au...
According to Spotify's own support page, "Spotify uses 3 quality ratings for streaming, all in the Ogg Vorbis format." (https://support.spotify.com/us/using_spotify/system_settings/what-bitrate-does-...
22153 Views
0 replies
8 likes
I continuesly try to open spotify on xbox one and it immediately crashes or closes with no error message and ive tried restaring and reinstalling app
I continuesly try to open spotify on xbox one and it immediately crashes or closes with no error message and ive tried restaring and reinstalling app
Casual Listener
654 Views
1 replies
0 likes
You make playlists, we follow them, we wake up the next morning or next week and find them all gone. It makes me not want to follow any of them if they're just going to disappear soon, honestly. Really frustrating. Example : Total Eclipse. A playlist...
You make playlists, we follow them, we wake up the next morning or next week and find them all gone. It makes me not want to follow any of them if they're just going to disappear soon, honestly. &nbs...
296 Views
0 replies
0 likes
A few months ago I got Spotify Premium, everything worked, I logged onto my Samsung TV and didn't have any problems. I've been away for a month, Spotify on my TV logged me out of my account and when I tried to log in again (I definitely used the righ...
A few months ago I got Spotify Premium, everything worked, I logged onto my Samsung TV and didn't have any problems. I've been away for a month, Spotify on my TV logged me out of my account and when ...
Newbie
1076 Views
1 replies
0 likes
BRING BACK THE SMART TV APPS!!!!
BRING BACK THE SMART TV APPS!!!!
Gig Goer
585 Views
2 replies
0 likes
I stumbled upon an error where I am trying to connect to my Xbox from the phone or through username/password, but it continuously says that I'm offline and Spotify is not available. Do you guys have any suggestion on what could be wrong? My NAT is Op...
I stumbled upon an error where I am trying to connect to my Xbox from the phone or through username/password, but it continuously says that I'm offline and Spotify is not available. Do you guys have ...
Composer
1794 Views
2 replies
3 likes
For the last couple of days whenever I'm listening to one of my private playlists, it plays the first song and then randomly starts a Bloc Party Album at the second song. If I click for more details it doesn't give me the option to remove the songs, ...
For the last couple of days whenever I'm listening to one of my private playlists, it plays the first song and then randomly starts a Bloc Party Album at the second song. If I click for more...
Visitor
454 Views
1 replies
0 likes
Hey, I can't load the page of my albums list, the page won't load as you can see in my screenshot How can i fix pls?
Hey, I can't load the page of my albums list, the page won't load as you can see in my screenshot How can i fix pls?
419 Views
0 replies
0 likes
I've been using the web player at my chromecast, but now it doesn't show more than 50 songs. Last time I found a way to manage this using [*.]spotify.com at settings but this time I can't. HEEELP
I've been using the web player at my chromecast, but now it doesn't show more than 50 songs. Last time I found a way to manage this using [*.]spotify.com at settings but this time I can't. HEEELP
732 Views
0 replies
2 likes
I use Spotify Web player when I get onto my laptop, and I usually use Chrome. Well a few days ago, I scrolled halfway down my playlist, and in addition to the scrolling bar being gone, when i hit the partway point it simply refused to let me scroll a...
I use Spotify Web player when I get onto my laptop, and I usually use Chrome. Well a few days ago, I scrolled halfway down my playlist, and in addition to the scrolling bar being gone, when i hit the...
Gig Goer
1616 Views
1 replies
3 likes
Recently I tried to link my Spotify account to my PlayStation but for some reason it says I have already linked it with another account and when I try to log out from everything through the Spotify web page it still doesn't work and I really like lis...
Recently I tried to link my Spotify account to my PlayStation but for some reason it says I have already linked it with another account and when I try to log out from everything through the Spotify w...
Community Legend
510 Views
1 replies
0 likes
I have a couple hundred songs saved in my songs list but Spotify is only showing 50. It shows that it's loading but the songs don't appear.
I have a couple hundred songs saved in my songs list but Spotify is only showing 50. It shows that it's loading but the songs don't appear.
Newbie
989 Views
1 replies
0 likes
