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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 524 Views
  • 4 replies
  • 2 likes
  • Other
  • 524 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17168 Views
  • 8 replies
  • 1 likes
  • Other
  • 17168 Views
  • 8 replies
  • 1 likes

Can't Remove Things

Alright so the new UI has completely removed the ability to remove songs from playlists easily in addition to making it completely impossible to remove playlists alltogether. I tried deleting a playlist by removing all of the songs from it, but not o...

  • Casual Listener
  • Alright so the new UI has completely removed the ability to remove songs from playlists easily in addition to making it completely impossible to remove playlists alltogether.    I tried d...
  • Kyata
  • Newbie
  • 294 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 294 Views
  • 1 replies
  • 0 likes

[Desktop] Discover Recommendations

I love the idea of a Discover section; however, I wish the Discover recommendations included more recent or new artists. For example, if I listen to the Beatles, I don't need recommendations for The Stone, The Kinks, etc. How about recommending an ar...

  • Regular
  • I love the idea of a Discover section; however, I wish the Discover recommendations included more recent or new artists.  For example, if I listen to the Beatles, I don't need recommendations fo...
  • 358 Views
  • 0 replies
  • 2 likes
  • Desktop
  • 358 Views
  • 0 replies
  • 2 likes

Official "SPA Treatment" playlist empty

I noticed that the famous "SPA Treatment" playlist with over 200k followers had changed cover and suddently were empty at around 9:00 PM CET Stockholm. It has still not been updated.

  • Community Legend
  • I noticed that the famous "SPA Treatment" playlist  with over 200k followers had changed cover and suddently were empty at around 9:00 PM CET Stockholm. It has still not been updated.
  • 555 Views
  • 0 replies
  • 0 likes
  • Other
  • 555 Views
  • 0 replies
  • 0 likes

Missing the most off my playlists with samsung smart tv

Hello, I just bought the Samsung ue46es7000 smart tv. Im verry pleased with it but i have one small problem with the Spotify app. When i log in i only see a few of my playlists. I tried to log in with the Facebook credentials and with te Spotify cred...

  • Casual Listener
  • Hello,   I just bought the Samsung ue46es7000 smart tv. Im verry pleased with it but i have one small problem with the Spotify app. When i log in i only see a few of my playlis...
  • shane333az
  • Newbie
  • 627 Views
  • 5 replies
  • 0 likes
  • 627 Views
  • 5 replies
  • 0 likes

how to use spotify family on bose soundtouch 10

hallo,i understand nothing on how using spotify on bose soundtouch 10 thru gsm. i have a family plan. i am administrator and use my spotify login but my wife and children received an invitation to join family plan.At home, we have a BOSE soundtouch 1...

  • Newbie
  • hallo, i understand nothing on how using spotify on bose soundtouch 10 thru gsm.   i have a family plan. i am administrator and use my spotify login but my wife and children received an ...
  • 518 Views
  • 0 replies
  • 3 likes
  • 518 Views
  • 0 replies
  • 3 likes

DENON CEOL PICCOLO SPOTIFY

Hi up until recently my Denon Ceol Piccolo has been integrated well with Spotify I have had to login agaoin but now it just says list empty. This was working fine until recently very frustrating.

  • Casual Listener
  • Hi up until recently my Denon Ceol Piccolo has been integrated well with Spotify   I have had to login agaoin but now it just says list empty.   This was working fine until recently ver...
  • marianniboyd
  • Newbie
  • 933 Views
  • 5 replies
  • 0 likes
  • Denon
  • 933 Views
  • 5 replies
  • 0 likes

Firefox won't load webplayer captcha

Version: Firefox 51.0.1Platform: WindowsForm: Web Player The captcha image never loads when I try to log in. I can enter my credentials correctly and all the site does is shake the image and give me the error: "Authentication failed. Please try again...

  • Music Fan
  • Version: Firefox 51.0.1 Platform: Windows Form: Web Player   The captcha image never loads when I try to log in. I can enter my credentials correctly and all the site does is shake the image...
  • Hubo
  • Community Legend
  • 876 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 876 Views
  • 3 replies
  • 0 likes

Spotify web player not working on my surface pro

I have a Spotify premium account. I am able to play music on my phone or home receiver, but can no longer play on my computer (Surface Pro 3). I can control my phone from my computer through Spotify connect. Whenever i try to play on my computer, i g...

  • Newbie
  • I have a Spotify premium account.  I am able to play music on my phone or home receiver, but can no longer play on my computer (Surface Pro 3).  I can control my phone from my computer thro...
  • Hubo
  • Community Legend
  • 823 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 823 Views
  • 1 replies
  • 0 likes

How do I change the layout on Web Player back to how it was before?

I don't like the new layout for the web player. It just... isn't right. I prefer how it was before. How do I change it back?

  • Regular
  • I don't like the new layout for the web player. It just... isn't right. I prefer how it was before. How do I change it back?
  • Verdandi
  • Music Fan
  • 629 Views
  • 1 replies
  • 3 likes
  • Web Player
  • 629 Views
  • 1 replies
  • 3 likes

Superuser Contribution Clue 1

The eagle-eyed Stars in the Community should find this playlist interesting... spotify:user:spotifycommunity:playlist:6bCWliYply0HiUzJ2nOfYW

  • Casual Listener
  • The eagle-eyed Stars in the Community should find this playlist interesting...   spotify:user:spotifycommunity:playlist:6bCWliYply0HiUzJ2nOfYW
  • 277 Views
  • 0 replies
  • 7 likes
  • 277 Views
  • 0 replies
  • 7 likes

Solved!! Spotify! Please fix the Sonos connection lost issues everyone is facing very often!

Spotify please fix the connection lost issues I'm facing on Sonos very often. I have a premium account and an overpriced Sonos device. Please upgrade your server capacity or network bandwidth. Thanks. Please notice, removing this topic will not take ...

  • Newbie
  • Spotify please fix the connection lost issues I'm facing on Sonos very often. I have a premium account and an overpriced Sonos device.   Please upgrade your server capacity or network band...
  • swampdenizen
  • Newbie
  • 30819 Views
  • 34 replies
  • 9 likes
  • 30819 Views
  • 34 replies
  • 9 likes

Looking for either the Queue function or a replacement for Spotify

I've been looking around the "updated" version of spotify, clicked every button, and there doesn't seem to be a queue system any longer. Will this be fixed? If not, what is the next best in-browser music player? Pretty much my only requirements are a...

  • Casual Listener
  • I've been looking around the "updated" version of spotify, clicked every button, and there doesn't seem to be a queue system any longer.  Will this be fixed?  If not, what is the next best ...
  • gusolo
  • Newbie
  • 431 Views
  • 2 replies
  • 1 likes
  • Web Player
  • 431 Views
  • 2 replies
  • 1 likes

Security Breach

Hello Spotify, Just recently I received an email from spotify (in spanish) saying that someone was added to my "Family". Seeing that email I went on my account and saw a profile that I had no idea about on my Spotify and removed it. Last night my Spo...

  • Visitor
  • Hello Spotify,   Just recently I received an email from spotify (in spanish) saying that someone was added to my "Family". Seeing that email I went on my account and saw a profile that I had n...
  • user-removed
  • Not applicable
  • 813 Views
  • 1 replies
  • 0 likes
  • Other
  • 813 Views
  • 1 replies
  • 0 likes

Nationality tags

When listening to a band that is not from the States or Britain, Spotify tags the songs according to the ethnicity of the performer. Firstly this is very annoying because one minute you're listening to heavy metal and the next minute your Artist Radi...

  • Newbie
  • When listening to a band that is not from the States or Britain, Spotify tags the songs according to the ethnicity of the performer. Firstly this is very annoying because one minute you're listening ...
  • 332 Views
  • 0 replies
  • 0 likes
  • 332 Views
  • 0 replies
  • 0 likes

Latest version won't download

I've done a ot of gogling but I just can't seem to find a way to get the latest version of spotify. Any answers?

  • Newbie
  • I've done a ot of gogling but I just can't seem to find a way to get the latest version of spotify. Any answers? 
  • MattSuda
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • Other
  • 250 Views
  • 1 replies
  • 0 likes

Impossible to cancel subscribtion

Hi! I'm sure i cancelled my premium months ago, but it says I still subscribe. Cancelled again -> wen't back to my profile -> still subscribed. I can't unsubscribe? I want my money back for the month i didn't listen!

  • Newbie
  • Hi! I'm sure i cancelled my premium months ago, but it says I still subscribe. Cancelled again -> wen't back to my profile -> still subscribed. I can't unsubscribe? I want my money back for the...
  • MattSuda
  • Spotify Star
  • 212 Views
  • 1 replies
  • 0 likes
  • Other
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! Lyrics

Hello,Could someone tell me if the "Lyrics" option is still existing, please? I used to have a button called "Lyrics" where you could read the lyrics of a song while you were listenning to it. Since I upgraded my Spotify, I can't find that option aga...

  • Casual Listener
  • Hello, Could someone tell me if the "Lyrics" option is still existing, please? I used to have a button called "Lyrics" where you could read the lyrics of a song while you were listenning to it. Si...
  • Typhoon859
  • Regular
  • 508 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 508 Views
  • 3 replies
  • 0 likes

help for web player?

hello. I regularly use the web player, and i have made my own playlist. is it possible, from the web player, to change the playlist picture? i havent seemed to figure it out. thanks!

  • Newbie
  • hello. I regularly use the web player, and i have made my own playlist. is it possible, from the web player, to change the playlist picture? i havent seemed to figure it out. thanks!
  • Hubo
  • Community Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 259 Views
  • 1 replies
  • 0 likes