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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1536 Views
  • 15 replies
  • 5 likes
  • Other
  • 1536 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17573 Views
  • 8 replies
  • 1 likes
  • Other
  • 17573 Views
  • 8 replies
  • 1 likes

Solved!! Cannot log into my Onkyo SS System!

This A/V reciever specially has a spotify app, but it won't let me log in to it. I keep getting an error message. I can log in fine on my iphone and desktop. Here is my model. Onkyo HT-S7409. It doesn't let me log in through facebook with it, which d...

  • Casual Listener
  • This A/V reciever specially has a spotify app, but it won't let me log in to it. I keep getting an error message. I can log in fine on my iphone and desktop. Here is my model. Onkyo HT-S7409. It...
  • Islandgal
  • Newbie
  • 17860 Views
  • 32 replies
  • 0 likes
  • 17860 Views
  • 32 replies
  • 0 likes

Samsung Smart TV app - Playlist & Inbox not showing

I'm using Spotify on my Samsung Smart TV, and a few days ago my playlists and inbox stopped showing up in the app. They still work fine on my Windows desktop Spotify as well as on the Android app, but the Smart TV app shows just a blank screen where ...

  • Newbie
  • I'm using Spotify on my Samsung Smart TV, and a few days ago my playlists and inbox stopped showing up in the app. They still work fine on my Windows desktop Spotify as well as on the Android app, bu...
  • fang
  • Casual Listener
  • 1689 Views
  • 10 replies
  • 0 likes
  • Other
    Samsung
  • 1689 Views
  • 10 replies
  • 0 likes

HEOS and can't play right now

Hi all. I have just had HEOS installed in my home and going on to the Spoitfy account I get the following message"Can't play right now Sorry! You can't play this content while connected to another device"I'm not playing on any other device?? Any idea...

  • Newbie
  • Hi all.  I have just had HEOS installed in my home and going on to the Spoitfy account I get the following message "Can't play right now Sorry! You can't play this content while connected to an...
  • 589 Views
  • 0 replies
  • 0 likes
  • Denon
  • 589 Views
  • 0 replies
  • 0 likes

Spotify Playlist Converter

Hi, I have been using spotify for years and I always needed something that could export the names of the songs of my playlists. I'm a web developer and I have just made public my easy tool. you can find it at http://www.spotifyconverter.com it is obv...

  • Casual Listener
  • Hi, I have been using spotify for years and I always needed something that could export the names of the songs of my playlists. I'm a web developer and I have just made public my easy tool. y...
  • HeDo88
  • Casual Listener
  • 2137 Views
  • 5 replies
  • 2 likes
  • 2137 Views
  • 5 replies
  • 2 likes

Stream Spotify from Windows computer to via wifi router

What can I use to stream Spotify across the room from my Windows computer to my audio amplifier (RCA or 1/8" stereo plug input) using my wifi router? I do not want to use the internet except to aquire the Spotify stream on my computer.

  • Newbie
  • What can I use to stream Spotify across the room from my Windows computer to my audio amplifier (RCA or 1/8" stereo plug input) using my wifi router?  I do not want to use the internet except to...
  • 298 Views
  • 0 replies
  • 0 likes
  • Other
  • 298 Views
  • 0 replies
  • 0 likes

Can't play podcasts with Spotify Connect

Hi,I can't play this song with my Gramofon.https://open.spotify.com/episode/7vbblRyBhjLPkLdOtNx6HI Isn't possible to play podcasts with Spotify connect? Error message: "Can't play this right now" Best regards J

  • Casual Listener
  • Hi, I can't play this song with my Gramofon. https://open.spotify.com/episode/7vbblRyBhjLPkLdOtNx6HI     Isn't possible to play podcasts with Spotify connect?     Error mess...
  • Eckes0301
  • Newbie
  • 2085 Views
  • 4 replies
  • 6 likes
  • Connect
  • 2085 Views
  • 4 replies
  • 6 likes

Add +1 to persistant notification

Hey product peeps, I love your radio and discover features and often want to easily save a track. I would love to see an additional button in your persistant notification entry to +1/add a track. This is good for me and, i guess, gives you a comparab...

  • Casual Listener
  • Hey product peeps, I love your radio and discover features and often want to easily save a track. I would love to see an additional button in your persistant notification entry to +1/add a track. Thi...
  • 389 Views
  • 0 replies
  • 0 likes
  • All Platforms
  • 389 Views
  • 0 replies
  • 0 likes

Windows 10 Phone - Audio Could Not be Started

Hi - I have a Windows 10 phone and when I try to start Sportify, I get the following messgae: "Audio could not be started. Please restart teh application." I have tried restarting the app, delete and reinstall app twice. Still same error message. Any...

  • Casual Listener
  • Hi - I have a Windows 10 phone and when I try to start Sportify, I get the following messgae: "Audio could not be started. Please restart teh application." I have tried restarting the app, delete and...
  • _gq
  • Newbie
  • 477 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 477 Views
  • 1 replies
  • 1 likes

No access to Playlists on Marantz M-CR610

I can access Spotify on my Marantz M-CR610 and can use Search and What's New. However it says my Playlists are empty. I notice this was a widespread problem in Jan 2017 which was fixed.ThanksPeter

  • Casual Listener
  • I can access Spotify on my Marantz M-CR610 and can use Search and What's New. However it says my Playlists are empty. I notice this was a widespread problem in Jan 2017 which was fixed. Thanks ...
  • Addmax
  • Casual Listener
  • 517 Views
  • 1 replies
  • 0 likes
  • 517 Views
  • 1 replies
  • 0 likes

Solved!! "Problem: Unable to play file type for...". Moderator please help

When using the spotlfy app from squeeze box I get this message every time: "Problem: Unable to play file type for" then list the song name. I can pick the music and see the art but no play. This is when I am attempting to stream from spotlfy on squee...

  • Music Fan
  • When using the spotlfy app from squeeze box I get this message every time: "Problem: Unable to play file type for" then list the song name. I can pick the music and see the art but no play. This is w...
  • Broadsword_uk
  • Newbie
  • 16332 Views
  • 18 replies
  • 0 likes
  • 16332 Views
  • 18 replies
  • 0 likes

Failed to load content: CarPlay

More often that not when I connect my iPhone to CarPlay, I get a message saying"Failed to load content"It takes forever to start playing music.

  • Casual Listener
  • More often that not when I connect my iPhone to CarPlay, I get a message saying "Failed to load content" It takes forever to start playing music.
  • 297 Views
  • 0 replies
  • 0 likes
  • 297 Views
  • 0 replies
  • 0 likes

Playing synced songs on Samsung tv

Hello Spotify Community,I'm a premium member and on my computer, I've added in some music files which have successfully synced across to my iPhone, iPad and android. I've just got a Samsung 2017 TV and on the Spotify app, I see the playlist for these...

  • Casual Listener
  • Hello Spotify Community, I'm a premium member and on my computer, I've added in some music files which have successfully synced across to my iPhone, iPad and android. I've just got a Samsung 2017 ...
  • 263 Views
  • 0 replies
  • 0 likes
  • music
    Samsung
  • 263 Views
  • 0 replies
  • 0 likes

Please update the UI less frequently

Am I just constantly in AB testing? It feels like every week something changes.So messaging got removed, which I wasn't happy about but I get it, maybe it had low use and people were just sharing links on other platforms. Now to do that you've added ...

  • Newbie
  • Am I just constantly in AB testing? It feels like every week something changes. So messaging got removed, which I wasn't happy about but I get it, maybe it had low use and people were just sharing l...
  • 709 Views
  • 0 replies
  • 5 likes
  • 709 Views
  • 0 replies
  • 5 likes

Orden de las canciones en las listas versión Web

Me gustaría saber si puedo en la versión web organizar mis listas para que aparezcan desde la más reciente hasta la más antigua, ya que como me aparece es al revez.De ser posible, ¿cómo puedo hacerlo?

  • Newbie
  • Me gustaría saber si puedo en la versión web organizar mis listas para que aparezcan desde la más reciente hasta la más antigua, ya que como me aparece es al revez. De ser posible, ¿cómo puedo hacer...
  • 281 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 281 Views
  • 0 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

Even after signing out from all locations, some extra devices remain in Spotify Connect (as seen in the screenshot). I don't own any of those three devices, and they arent connected to the wifi (to the best of my knowledge). How do I remove these dev...

  • Newbie
  • Even after signing out from all locations, some extra devices remain in Spotify Connect (as seen in the screenshot).   I don't own any of those three devices, and they arent connected to the w...
  • 277 Views
  • 0 replies
  • 0 likes
  • Other
  • 277 Views
  • 0 replies
  • 0 likes

[All Platforms][Social] UGLY GUY ON THE COMMERCIAL

Dear Spotify Germany, I listen to you everyday at my work and home but this commercial is driving me crazy. I am sorry but this guy on it and the colors wanna make me puke. I don't find this lumberjack hot at all and the green tone doesn't really hel...

  • Newbie
  • Dear Spotify Germany,   I listen to you everyday at my work and home but this commercial is driving me crazy.   I am sorry but this guy on it and the colors wanna make me puke. I don't ...
  • 367 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Social
  • 367 Views
  • 0 replies
  • 0 likes

Solved!! [LG Smart TV] Spotify App Bug Web OS

Hey since today my playlists are gone. Only in WebOS app vor my LG. Last half year no problem, I changed nothing. Reinstalling relogging doesn't help. I can hear music in new music so Internet is connected but sometimes only the playlist stared appea...

  • Casual Listener
  • Hey since today my playlists are gone. Only in WebOS app vor my LG. Last half year no problem, I changed nothing. Reinstalling relogging doesn't help. I can hear music in new music so Internet is con...
  • shajar32
  • Regular
  • 3777 Views
  • 15 replies
  • 2 likes
  • Connect
    Other
  • 3777 Views
  • 15 replies
  • 2 likes

The Album 'One-Way Conversations' by Hollyn is bugged.

(Copy-Pasted from support thing I made) - Link: https://open.spotify.com/album/2iB2b6Vw1eOWJc4ZNQPLhW This whole album's song list is messed up (One-Way Conversations - Hollyn). Songs 1 through 3 are alright, but Song 4's audio is listed under Song 5...

  • Music Fan
  • (Copy-Pasted from support thing I made) - Link: https://open.spotify.com/album/2iB2b6Vw1eOWJc4ZNQPLhW   This whole album's song list is messed up (One-Way Conversations - Hollyn). Songs 1...
  • minermaniac447
  • Music Fan
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Samsung SmartTV UE46F6510SS Playlist bug

Hi guys,I want to use my Spotify Premium Account with the SmartTV UE46F6510SS, but the app is not really working. Login works and I can play titles one by one. When I try to play from playlist it doesn't work. Every single playlist shows: "Wird gelad...

  • Regular
  • Hi guys, I want to use my Spotify Premium Account with the SmartTV UE46F6510SS, but the app is not really working. Login works and I can play titles one by one. When I try to play from playlist it...
  • raphaDE
  • Regular
  • 1335 Views
  • 9 replies
  • 0 likes
  • 1335 Views
  • 9 replies
  • 0 likes

Cobro no autorizado

Hola,Me hicieron un cargo a mi tarjeta de crédito sin autorización.Tengo una cuenta en un plan familiar, sin que yo sea el titular de la misma, por lo que no deberían hacerme cargos.El cargo que me hicieron es por $149, que justo corresponde al costo...

  • Newbie
  • Hola, Me hicieron un cargo a mi tarjeta de crédito sin autorización. Tengo una cuenta en un plan familiar, sin que yo sea el titular de la misma, por lo que no deberían hacerme cargos. El cargo qu...
  • 358 Views
  • 0 replies
  • 0 likes
  • 358 Views
  • 0 replies
  • 0 likes