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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1544 Views
  • 15 replies
  • 5 likes
  • Other
  • 1544 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17580 Views
  • 8 replies
  • 1 likes
  • Other
  • 17580 Views
  • 8 replies
  • 1 likes

web player character encoding issue

Hi, When running the web player, it seems that there is a character encoding issue. when discovering new music, the text states "Upptäck" in the top of the page, but then lower it should say "Rekommenderas för dig", but the ö is not as is should be. ...

  • Newbie
  • Hi,   When running the web player, it seems that there is a character encoding issue. when discovering new music, the text states "Upptäck" in the top of the page, but then lower it should say...
  • Nefarion
  • Casual Listener
  • 1034 Views
  • 7 replies
  • 4 likes
  • Web Player
  • 1034 Views
  • 7 replies
  • 4 likes

Error connecting to playstation network

Can't use the spotify app on ps4. I am logged into PSN but the app keeps telling me "Error connecting to playstation network" on a black screen with no other options

  • Regular
  • Can't use the spotify app on ps4. I am logged into PSN but the app keeps telling me "Error connecting to playstation network" on a black screen with no other options 
  • FixTheApp
  • Regular
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Playback from Iphone thru Heos

I just installed a Heos playbar for my new TV. I signed up for Spotify premium (trial) to use streaming capability. The system works fine for 1 or 2 songs, then stops. I can restart play from the iphone where the track left off. But I would like to b...

  • Casual Listener
  • I just installed a Heos playbar for my new TV.  I signed up for Spotify premium (trial) to use streaming capability.  The system works fine for 1 or 2 songs, then stops.  I can restart...
  • brucefarrel
  • Casual Listener
  • 311 Views
  • 2 replies
  • 0 likes
  • Denon
  • 311 Views
  • 2 replies
  • 0 likes

spotify connect

Hi i have a problem Somebody near my home have spotify speakers and sometimes its connected to my account automatic, I uses spotify most time on pc and on my iphone and i am the only one in my house that uses spotify its very annoying when i am in a ...

  • Casual Listener
  • Hi i have a problem  Somebody near my home have spotify speakers and sometimes its connected to my account automatic, I uses spotify most time on pc and on my iphone and i am the only one in my...
  • user-removed
  • Not applicable
  • 235 Views
  • 1 replies
  • 0 likes
  • Connect
  • 235 Views
  • 1 replies
  • 0 likes

playing my premium offline on my mobile tablet

I am a groovy 72 year old rocker (not) but I enjoy my premium on my main HP laptop which appears to work when off line. . However when I take my minilaptop (HP) on holiday and I go offline , all of the playlists and music shows in dim and nothing pla...

  • Newbie
  • I am a groovy 72 year old rocker (not) but I enjoy my premium on my main HP laptop which appears to work when off line. . However when I take my minilaptop (HP) on holiday and I go offline , all of t...
  • 162 Views
  • 0 replies
  • 0 likes
  • 162 Views
  • 0 replies
  • 0 likes

Mix diferent artists

If you serch A barca the mix them music whit LA BARCA ... what is a diferent brasilian band !Please fix it !

  • Newbie
  • If you serch A barca the mix them music whit LA BARCA ... what is a diferent brasilian band ! Please fix it !
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

It should be possible to pick a song from search in actual playlist while listening offline

For me, it's often annoying when I want to listen to a song and I don't know in wich playlist it is. So I look for it in the general search. But when you hear 'Offline' it's not possible to pick a song from general search in the 'Next List'. When you...

  • Newbie
  • For me, it's often annoying when I want to listen to a song and I don't know in wich playlist it is. So I look for it in the general search. But when you hear 'Offline' it's not possib...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Solved!! History is not updating

For a while now whenever I close Spotify I lose what I played during the day in my history. When I reopen it, the last track played will be like something from 2 weeks prior or so. Then every once in a while it actually does update the history. There...

  • Regular
  • For a while now whenever I close Spotify I lose what I played during the day in my history.  When I reopen it, the last track played will be like something from 2 weeks prior or so.  Then e...
  • Sjlbarber
  • Newbie
  • 2504 Views
  • 8 replies
  • 0 likes
  • Web Player
    Windows
  • 2504 Views
  • 8 replies
  • 0 likes

new update is weird

aight so idk when they updated it or which one it is (im on chromebook so it's the web player) but when i go to my songs they're all there and then when i go to artists or albums i get greeted with the message, "its a bit empty here" any explaination...

  • Casual Listener
  • aight so idk when they updated it or which one it is (im on chromebook so it's the web player) but when i go to my songs they're all there and then when i go to artists or albums i get greeted with t...
  • yourmomlmao
  • Casual Listener
  • 633 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 633 Views
  • 2 replies
  • 0 likes

Can't use special characters in Roku interface

There is no where to select special charaters such as "/" in the search, and becuase the app does not support fuzzy or partial search you can't search for bands such as "sw/mm/ng". Just needs to have full keyboard funcationality since I can't send mu...

  • Newbie
  • There is no where to select special charaters such as "/" in the search, and becuase the app does not support fuzzy or partial search you can't search for bands such as "sw/mm/ng".   Just need...
  • 426 Views
  • 0 replies
  • 0 likes
  • Other
  • 426 Views
  • 0 replies
  • 0 likes

[Web Player][Other] Have you ever heard of 'if it ain't broke, don't fix it'?

Hi,Today I went to use the Webplayer of (free) Spotify, and everything was different. I DM-ed SpotifyCares on Twitter because I couldn't access the Artist Radio, and after much back-and-forth, they said they're testing new features. I only use Spotif...

Screen Shot 2017-01-28 at 7.52.33 PM.png Screen Shot 2017-01-28 at 5.23.42 PM.png
  • Newbie
  • Hi, Today I went to use the Webplayer of (free) Spotify, and everything was different. I DM-ed SpotifyCares on Twitter because I couldn't access the Artist Radio, and after much back-and-forth, they...
  • 255 Views
  • 0 replies
  • 2 likes
  • Other
    Web Player
  • 255 Views
  • 0 replies
  • 2 likes

Solved!! Accidentally deleted all songs from playlist

Hi, I accidentally erased all of my songs from my playlist called "lullabies". Is there any way I can get them back? I still have the playlist and it says there are 0 songs, so I cannot restore the playlist through account settings, as I just deleted...

  • Casual Listener
  • Hi, I accidentally erased all of my songs from my playlist called "lullabies". Is there any way I can get them back? I still have the playlist and it says there are 0 songs, so I cannot restore the p...
  • MartinStoichkov
  • Community Legend
  • 637 Views
  • 3 replies
  • 0 likes
  • music
  • 637 Views
  • 3 replies
  • 0 likes

EQUALIZER GONE!

The equalizer seems to be gone.... Anyone know where it's gone? I'm on an Android

  • Casual Listener
  • The equalizer seems to be gone.... Anyone know where it's gone? I'm on an Android
  • 219 Views
  • 0 replies
  • 1 likes
  • music
  • 219 Views
  • 0 replies
  • 1 likes

Web Player Buzzing Noises/Track Hanging - Firefox

I am using the web player in Firefox in Windows XP. This week, I am having frequent problems with the web player. If a track is playing, buzzing noises and track hanging occur when I click on the track menu to add a song to the play queue. The noise ...

  • Regular
  • I am using the web player in Firefox in Windows XP.  This week, I am having frequent problems with the web player.  If a track is playing, buzzing noises and track hanging occur when I clic...
  • Jacob
  • Community Legend
  • 1432 Views
  • 10 replies
  • 3 likes
  • Web Player
    Windows
  • 1432 Views
  • 10 replies
  • 3 likes

Wrong information regarding upcoming concerts

On the arist page of Brutus it is stated that there is an upcoming concert in Paradiso, Kleine Zaal, Amsterdam (Netherlands) on january 30th. This concert in Paradiso is from another band with the same name. I just bought tickets thinking I was going...

  • Casual Listener
  • On the arist page of Brutus it is stated that there is an upcoming concert in Paradiso, Kleine Zaal, Amsterdam (Netherlands) on january 30th.   This concert in Paradiso is from another band wi...
  • Hubo
  • Community Legend
  • 610 Views
  • 2 replies
  • 0 likes
  • 610 Views
  • 2 replies
  • 0 likes

spotify ps4 unlink accounts

so my account on spotify is linked to a psn from a few years back that i dont remember the password or the email. what can i do to unlink as i clearly cannot login without password or email?

  • Regular
  • so my account on spotify is linked to a psn from a few years back that i dont remember the password or the email. what can i do to unlink as i clearly cannot login without password or email?
  • 499 Views
  • 0 replies
  • 0 likes
  • 499 Views
  • 0 replies
  • 0 likes

Local copy library on NAS and playable on Sonos system?

Dear, I have a Qnap TS-221 NAS and a Sonos music system. I want to move a local copy of my Spotify library to my qnap NAS. I also need to be able the use it from my Sonos system. Is possible? How can I do it?

  • Newbie
  • Dear, I have a Qnap TS-221 NAS and a Sonos music system. I want to move a local copy of my Spotify library to my qnap NAS. I also need to be able the use it from my Sonos system.  Is possible? H...
  • 620 Views
  • 0 replies
  • 0 likes
  • Browse
    Desktop
  • 620 Views
  • 0 replies
  • 0 likes

Connect trouble with Naim NAC N 172 XS

Hi I can't seem to get connected with ny pre amp, Theo display i saying "ready to connect Spotify" but no connect icon shows on the Ipad. Please help me !!!The pre amp is a Naim NAC N 172 XS and it is connected to the router by a Ethernet cable and t...

  • Visitor
  • Hi I can't seem to get connected with ny pre amp, Theo display i saying "ready to connect Spotify" but no connect icon shows on the Ipad. Please help me !!! The pre amp is a Naim NAC N 172 XS and it...
  • 539 Views
  • 0 replies
  • 0 likes
  • 539 Views
  • 0 replies
  • 0 likes

Superuser Contribution credit card

I cancelled my premium account around June but my card was charged twice the same day July 1st. That same thing just happened again. I do not have spotify premium yet my card was once again charged. I want my money back.

  • Newbie
  • I cancelled my premium account around June but my card was charged twice the same day July 1st. That same thing just happened again. I do not have spotify premium yet my card was once again charged. ...
  • MonicaM_Bogota
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Iron Maiden's Catalog

Hi, I'm just wondering why Brave New World, A Matter of Life and Death, and Dance of Death are missing from Spotify. Seeing as Iron Maiden was on the same label for decades (EMI) and these three albums are no exception, why would most of their catalo...

  • Newbie
  • Hi, I'm just wondering why Brave New World, A Matter of Life and Death, and Dance of Death are missing from Spotify. Seeing as Iron Maiden was on the same label for decades (EMI) and these three albu...
  • shoe311
  • Newbie
  • 413 Views
  • 1 replies
  • 3 likes
  • 413 Views
  • 1 replies
  • 3 likes