Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
61259 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Hello, I have a song on Spotify that's done pretty well with over 30,000 plays. However, when I listened to it today, I was mortified to discover that there was some distorted crackling in. This is my fault and I want to remove the track from Spotify...
Hello, I have a song on Spotify that's done pretty well with over 30,000 plays. However, when I listened to it today, I was mortified to discover that there was some distorte...
Spotify Star
97756 Views
26 replies
2 likes
For some reason, complete playlists, 300+ in each are greyed out when I try to cast them through my chromecast device (found) on my phone, and when I play (cast) through my laptop using the spotify web player. On my phone app, when I choose that part...
For some reason, complete playlists, 300+ in each are greyed out when I try to cast them through my chromecast device (found) on my phone, and when I play (cast) through my laptop using the spotify w...
Spotify Star
4899 Views
1 replies
0 likes
Since yesterday my account is connected to a PlayStation 4, but I have never connected with any PlayStation 4 . But, when I try, with my phone, to connect with that PS4, nothing happens, that device doesn't even show on offline session. I need help t...
Since yesterday my account is connected to a PlayStation 4, but I have never connected with any PlayStation 4 . But, when I try, with my phone, to connect with that PS4, nothing happens, that device ...
Community Legend
379 Views
1 replies
0 likes
The Spotify marketing team can build off of its 2016 year-end campaign and release topical/targeted tweets that summarize breaking US political news. For example, because the #AHCA didn't have enough votes to pass, share something about the uptick in...
The Spotify marketing team can build off of its 2016 year-end campaign and release topical/targeted tweets that summarize breaking US political news. For example, because the #AHCA did...
588 Views
0 replies
0 likes
Is there anyway to view all downloaded music? I have songs in "songs" but then I also have playlists - I want to be able to see everything I've downloaded in one spot.
Is there anyway to view all downloaded music? I have songs in "songs" but then I also have playlists - I want to be able to see everything I've downloaded in one spot.
Casual Listener
368 Views
1 replies
0 likes
I can't seem to access my playlists anymore on the Roku app. And it's currently playing some random 90s pplaylist and I can't seem to get it to stop playing that random playlist because I can't see my other playlists. Any ideas?
I can't seem to access my playlists anymore on the Roku app. And it's currently playing some random 90s pplaylist and I can't seem to get it to stop playing that random playlist because I can't see m...
Casual Listener
11172 Views
10 replies
2 likes
Como borro el historial de reproducciones de mi Windows phone
Como borro el historial de reproducciones de mi Windows phone
2299 Views
0 replies
0 likes
Not talking about the absurd 9,999 limit (that every other music service doubles or more). Talking about how I'm at 9,202 songs and Spotify is telling me I can't save any more songs/albums. What's the deal here? If you're gonna limit us, at least let...
Not talking about the absurd 9,999 limit (that every other music service doubles or more). Talking about how I'm at 9,202 songs and Spotify is telling me I can't save any more songs/albums. ...
Casual Listener
2355 Views
2 replies
2 likes
When I push play for a song the app stops, flashes "loading" for 4 seconds then stops. Nothing happens. What to do?
When I push play for a song the app stops, flashes "loading" for 4 seconds then stops. Nothing happens. What to do?
Community Legend
893 Views
5 replies
3 likes
There seems to be a sort of random, yet recurring problem: Sometimes a certain song on a playlist (either created by Spotify or me) shows the name of the artist, song and album as I'm expecting it to be on the list, but then a totally another artist ...
There seems to be a sort of random, yet recurring problem: Sometimes a certain song on a playlist (either created by Spotify or me) shows the name of the artist, song and album as I'm expecting it to...
335 Views
0 replies
0 likes
Spitify est un tres bon outil pour découvrir des nouveauté ou des artistes dans des genres que l'on aime bien mais quand il s'agit découter ce qu'on veut dans playlist et de l'aleatoire c'est très peu ergonomique. Titres qui affiche une longue liste,...
Spitify est un tres bon outil pour découvrir des nouveauté ou des artistes dans des genres que l'on aime bien mais quand il s'agit découter ce qu'on veut dans playlist et de l'aleatoire c'est très pe...
333 Views
0 replies
0 likes
I'm a big supporter of companies who address their impact on the world, but then I use Spotify and feel guilty. Other companies are jumping on that band wagon - how about you too, Spotify! http://www.clickclean.org/usa/en/
I'm a big supporter of companies who address their impact on the world, but then I use Spotify and feel guilty. Other companies are jumping on that band wagon - how about you too, Spotify! h...
1227 Views
0 replies
3 likes
Hey, I've been having this problem recently where my music is playing but no sound comes from it and apart from that, they change automatically without the songs being finished and when the playlist ends it doesn't show any song, just the black space...
Hey, I've been having this problem recently where my music is playing but no sound comes from it and apart from that, they change automatically without the songs being finished and when the pl...
459 Views
0 replies
0 likes
Hello there! Im using Spotify on Linux Arch and Android Phone. When i want so send a song to my friends, it is only possible via Facebook and other of these collecting companies, that i dont trust. I love music, but if im forced to share it with thes...
Hello there! Im using Spotify on Linux Arch and Android Phone. When i want so send a song to my friends, it is only possible via Facebook and other of these collecting companies, that i dont...
516 Views
0 replies
1 likes
I saw a bunch of old threads back in 2014 that said it went into your music somewhere but I'm not seeing any of that in my "Your Music" section. Anyone know what the + button actually does?
I saw a bunch of old threads back in 2014 that said it went into your music somewhere but I'm not seeing any of that in my "Your Music" section. Anyone know what the + button actually does?
Community Legend
6530 Views
5 replies
0 likes
Every so often when I'm playing music from my desktop computer (Mac) using the desktop app, the app stops showing the currently playing song in the playlist that is marked as playing (highlighting and making the icon change next to the song). The pla...
Every so often when I'm playing music from my desktop computer (Mac) using the desktop app, the app stops showing the currently playing song in the playlist that is marked as playing (highlighting an...
640 Views
0 replies
0 likes
When playing music from one device to my Onkyo receiver (such as the desktop app), and then picking up control from another device (such as an iPhone), the volume can't be changed from the second device unless disconnecting and connecting to the Onky...
When playing music from one device to my Onkyo receiver (such as the desktop app), and then picking up control from another device (such as an iPhone), the volume can't be changed from the second dev...
527 Views
0 replies
0 likes
Hello everyone,Today in class we had a hour free and from our teacher I could play music on the PC in classI did that with the Spotify web player, I logged in with my Facebook and played music like usualAfter class I logged out but when I klicked on ...
Hello everyone, Today in class we had a hour free and from our teacher I could play music on the PC in class I did that with the Spotify web player, I logged in with my Facebook and played music li...
Community Legend
2923 Views
4 replies
0 likes
Hello.I have an iPhone 5S, which I have been using with Apple Music for a while. This worked seamlessly together with my Pioneer AVH-3700DAB player in my car. By this I mean that I could start up the car, wait a few seconds for the BT to connect, and...
Hello. I have an iPhone 5S, which I have been using with Apple Music for a while. This worked seamlessly together with my Pioneer AVH-3700DAB player in my car. By this I mean that I could start up...
606 Views
0 replies
0 likes
Hello, I have a problem with the app for Samsung Smart TV model UN32H4303, which is it doesn't show any playlist or folder. Thanks beforehand.
Hello, I have a problem with the app for Samsung Smart TV model UN32H4303, which is it doesn't show any playlist or folder. Thanks beforehand.
Community Legend
742 Views
1 replies
0 likes
