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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • noodles4
  • Newbie
  • 6757 Views
  • 47 replies
  • 6 likes
  • Other
  • 6757 Views
  • 47 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19035 Views
  • 9 replies
  • 2 likes
  • Other
  • 19035 Views
  • 9 replies
  • 2 likes

LG Smart-TV Troubleshooting

I can't seem to connect to Spotify on my LG Tv, I get the message saying that there was a problem connecting to Spotify and that I should check if the servers are down but they seem to be working fine. The username and password are both correct and I...

  • Newbie
  • I can't seem to connect to Spotify on my LG Tv, I get the message saying that there was a problem connecting to Spotify and that I should check if the servers are down but they seem to be working fin...
  • user-removed
  • Not applicable
  • 980 Views
  • 1 replies
  • 0 likes
  • 980 Views
  • 1 replies
  • 0 likes

[Social] More social features for artists, labels & radio stations

Spotify could be more social for the artists, labels & even radio stations. The way how I see it, is that here should be a news feed on each artist, label & radio station page (label & radio station pages, should be 2 new types of pages) Artists coul...

  • Regular
  • Spotify could be more social for the artists, labels & even radio stations.   The way how I see it, is that here should be a news feed on each artist, label & radio station page (label...
  • 1118 Views
  • 0 replies
  • 1 likes
  • Social
  • 1118 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify Connect not showing LG soundbar

I have this soundbar (LG SH7) and everything worked perfectly until a few days ago. Now it does no longer show up on Spotify connect like it did. Bluetooth, chrome cast both work so it is not the wifi or the soundbar.

  • Newbie
  • I have this soundbar (LG SH7) and everything worked perfectly until a few days ago. Now it does no longer show up on Spotify connect like it did. Bluetooth, chrome cast both work so it is not the wif...
  • MonicaM_Bogota
  • Roadie
  • 4976 Views
  • 1 replies
  • 1 likes
  • Connect
  • 4976 Views
  • 1 replies
  • 1 likes

Superuser Contribution playlist lost in a device

All the playlist went gone after a screen repairing in my phone (Samsung). They still are running in the iPad, but I was unable to recover them in the phone, tho I tried all the proposed solutions in faqs&forums. Any idea about how to proceed now, pl...

  • Newbie
  • All the playlist went gone after a screen repairing in my phone (Samsung). They still are running in the iPad, but I was unable to recover them in the phone, tho I tried all the proposed solutions in...
  • MonicaM_Bogota
  • Roadie
  • 864 Views
  • 1 replies
  • 0 likes
  • 864 Views
  • 1 replies
  • 0 likes

Basic Help Plea!

I have some very simple questions, which I'm sure experienced users will probably laugh at, but I would appreciate help.Firstly, I access premium on my home and work PC, but both are nearing the end of their lives! I will need to replace one asap and...

  • Casual Listener
  • I have some very simple questions, which I'm sure experienced users will probably laugh at, but I would appreciate help. Firstly, I access premium on my home and work PC, but both are nearing t...
  • tonyharrison195
  • Casual Listener
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

Soo Many Commercials

JFC Spotify, I went from being a long time premium member back to a free member because I can't afford the extra $10 a month to pay for premium and there are soooooo many commercials. I get one or two after a couple songs but I'm hearing commericals ...

  • Newbie
  • JFC Spotify, I went from being a long time premium member back to a free member because I can't afford the extra $10 a month to pay for premium and there are soooooo many commercials.  I get one...
  • Maxim
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Customization of playlists (cover and description box)

Today I signed up for Spotify and am already regretting the decision. Following attempts to login, change my password and login again all I get is a looped request to verify I am not a robot. This does not get me to where I can search for ANY music. ...

  • Newbie
  • Today I signed up for Spotify and am already regretting the decision. Following attempts to login, change my password and login again all I get is a looped request to verify I am not a robot. This do...
  • Hubo
  • Community Legend
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Using "up next" to play one album after another?

I want to play one album foloowed by another - if I am listineding ot one album then go to another and add to "up next" it doesn''t complete the currently playing album - driving me insane. Call me okd fashioned but am used ot listening to full album...

  • Newbie
  • I want to play one album foloowed by another - if I am listineding ot one album then go to another and add to "up next" it doesn''t complete the currently playing album - driving me insane.   ...
  • -bemi
  • Gig Goer
  • 1583 Views
  • 1 replies
  • 2 likes
  • 1583 Views
  • 1 replies
  • 2 likes

Suggestions by similar playlist (like in Deezer)

Hi thereThe automatic suggest-funktion (similar artist, radio) of spotify is much worse than a real human selection made in a real human-created playlist. In Deezer, the system compares playlists and offers similar ones (to your own) with the result ...

  • Casual Listener
  • Hi there The automatic suggest-funktion (similar artist, radio) of spotify is much worse than a real human selection made in a real human-created playlist. In Deezer, the system compares playlists a...
  • MartinStoichkov
  • Community Legend
  • 969 Views
  • 1 replies
  • 1 likes
  • similar
    Suggesting Songs
  • 969 Views
  • 1 replies
  • 1 likes

Solved!! Is Radio availabe on Roku?

I love the Radio feature of Spotify when I use it on my computers--inputting an artist or genre and getting songs related to that choice. Does this feature exist on the Roku platform? Thanks.

  • Casual Listener
  • I love the Radio feature of Spotify when I use it on my computers--inputting an artist or genre and getting songs related to that choice.   Does this feature exist on the Roku platform? &n...
  • Safyou
  • Newbie
  • 11891 Views
  • 20 replies
  • 5 likes
  • 11891 Views
  • 20 replies
  • 5 likes

[WP10] - Can't play any song

After selecting a song to play, the song will be highlighted and the song will sometimes play for several seconds than the song will stop playing and returns to the Your Music section, or the song will just not play. Tried re-installing it from the S...

  • Regular
  • After selecting a song to play, the song will be highlighted and the song will sometimes play for several seconds than the song will stop playing and returns to the Your Music section, or the song wi...
  • ElMarindas
  • Newbie
  • 553 Views
  • 4 replies
  • 1 likes
  • 553 Views
  • 4 replies
  • 1 likes

Spotify Web Only one artist left and 5 random albums

Hello,I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist that's left in my artist section. All of my songs ar...

  • Casual Listener
  • Hello, I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist...
  • Swanny
  • Community Legend
  • 319 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 319 Views
  • 1 replies
  • 0 likes

Not a fan of the new queue

Hello Spotify,I have been a dedicated supporter and fan of Spotify for almost two years now and I have never had one complaint until now. I am disappointed that I can now longer edit my queue or see the queue list. It was perfect when you could add a...

  • Casual Listener
  • Hello Spotify, I have been a dedicated supporter and fan of Spotify for almost two years now and I have never had one complaint until now. I am disappointed that I can now longer edit my queue or se...
  • Eriickalynn022
  • Casual Listener
  • 244 Views
  • 1 replies
  • 4 likes
  • 244 Views
  • 1 replies
  • 4 likes

How do I enable Spotify links to open in the Desktop app?

I'm logged in, but when I click a link from, say, Facebook, it opens the web app. How do I launch it directly to Spotify Desktop app?

  • Roadie
  • I'm logged in, but when I click a link from, say, Facebook, it opens the web app. How do I launch it directly to Spotify Desktop app? 
  • ErikG
  • Roadie
  • 2353 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 2353 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Buzzing Noise, Feedback on Web Player

Hey,My Chromebook makes a weird noise in between songs. It sounds like its dragging or delaying.Thanks!

  • Newbie
  • Hey, My Chromebook makes a weird noise in between songs. It sounds like its dragging or delaying. Thanks!
  • user-removed
  • Not applicable
  • 734 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 734 Views
  • 1 replies
  • 0 likes

Can't find artist on Iphone

Hello all. I tried looking here for an answer, but didn't find one.I recently move to Iphone from an Android device.There's a certain artist that I had on my Android that I listened to, but when I changed to Iphone, his musics weren't available anymo...

  • Newbie
  • Hello all. I tried looking here for an answer, but didn't find one. I recently move to Iphone from an Android device. There's a certain artist that I had on my Android  that I listened to, but...
  • Hubo
  • Community Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • Other
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to Spotify. Trying again now... Web player

Hello , I having this issue where i always get an error after playing one song (if i'm fast enough) saying "Can't connect to Spotify. Trying again now..." . I read some posts regarding this and tried both clearing cookies & cache and browsing from in...

  • Newbie
  • Hello ,   I having this issue where i always get an error after playing one song (if i'm fast enough) saying "Can't connect to Spotify. Trying again now..." . I read some posts regarding this ...
  • user-removed
  • Not applicable
  • 396 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 396 Views
  • 1 replies
  • 0 likes