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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 3rdgenderfromthesun
  • Visitor
  • 7780 Views
  • 55 replies
  • 7 likes
  • Other
  • 7780 Views
  • 55 replies
  • 7 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19273 Views
  • 9 replies
  • 2 likes
  • Other
  • 19273 Views
  • 9 replies
  • 2 likes

[iOS][Music] Shuffle Play Behaviour

Spoiler (Highlight to read)Hi. I suggest that when the big green Shuffle Play option is selected that shuflling only happens for that particular playlist/album. If shuffling has not been selected globally all subsequent playlists/albums should return...

  • Casual Listener
  • Hi. I suggest that when the big green Shuffle Play option is selected that shuflling only happens for that particular playlist/album. If shuffling has not been selected globally all subsequent playli...
  • 333 Views
  • 0 replies
  • 0 likes
  • iOS
    music
  • 333 Views
  • 0 replies
  • 0 likes

Why can't I find Trout Mask Replica?

This is one of the top albums of all times. Furthermore, it's the first album I've ever wanted to listen to which wasn't on Sotify.... darn.

  • Casual Listener
  • This is one of the top albums of all times.  Furthermore, it's the first album I've ever wanted to listen to which wasn't on Sotify.... darn.
  • aeenrahmati
  • Newbie
  • 25905 Views
  • 3 replies
  • 15 likes
  • Samsung
  • 25905 Views
  • 3 replies
  • 15 likes

Spotify Connect, Waiting for user

Hi, I'm having issues connecting to my radio using "Spotify Connect". It worked fine when I first set it up, but this morning, a day after using it for the first time, I can't seem to connect to the radio. The device shows up in the list of available...

  • Newbie
  • Hi, I'm having issues connecting to my radio using "Spotify Connect". It worked fine when I first set it up, but this morning, a day after using it for the first time, I can't seem to connect to the ...
  • 1681 Views
  • 0 replies
  • 0 likes
  • 1681 Views
  • 0 replies
  • 0 likes

Spotify on Sonos - play history not logging, etc.

I listen to Spotify at home on my Sonos system, which means I am primarily using the Sonos software interface to access my Spotify playlists and music. I needed to ID a track I heard and went to the Spotify desktop client to get the song name and art...

  • Regular
  •   I listen to Spotify at home on my Sonos system, which means I am primarily using the Sonos software interface to access my Spotify playlists and music. I needed to ID a track I heard and ...
  • Amy3
  • Regular
  • 1761 Views
  • 3 replies
  • 0 likes
  • 1761 Views
  • 3 replies
  • 0 likes

Superuser Contribution Account hacked - Playlists disappeared.

Heya! My spotify account got hacked a week ago. I was able to get my own playlists back, but all lists that i have subscriped to is still missing. So is there any way that i could get them back? They wont show up in recover playlists section.

  • Newbie
  • Heya!   My spotify account got hacked a week ago. I was able to get my own playlists back, but all lists that i have subscriped to is still missing.   So is there any way that i could g...
  • Maria_B
  • Moderator
  • 347 Views
  • 1 replies
  • 0 likes
  • Other
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player Not Working for Windows

Recently, (As of November-ish of 2016) Spotify Web Player refuses to work for my Windows RT. As you may know, (And as annoying as it is) you cannot download software on an 8.1 RT model unless it's in the Windows App Store. This leaves me without my p...

  • Newbie
  • Recently, (As of November-ish of 2016) Spotify Web Player refuses to work for my Windows RT. As you may know, (And as annoying as it is) you cannot download software on an 8.1 RT model unless it's in...
  • Maria_B
  • Moderator
  • 573 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 573 Views
  • 1 replies
  • 0 likes

[Social] Follow for Follow

You follow me, I follow back! https://open.spotify.com/user/denjeesi

  • Gig Goer
  • You follow me, I follow back!   https://open.spotify.com/user/denjeesi
  • lovamwallins
  • Newbie
  • 410 Views
  • 1 replies
  • 0 likes
  • Social
  • 410 Views
  • 1 replies
  • 0 likes

Fixing the issue "Storage changed after every Restart"

This is a real bugbear for me and never happens at a convenient moment causing me to eith be without offline music or having to use precious bandwidth re-downloading all my offline music, Many GBs of it! See thread from the community below: https://c...

  • Newbie
  • This is a real bugbear for me and never happens at a convenient moment causing me to eith be without offline music or having to use precious bandwidth re-downloading all my offline music, Many GBs of...
  • 209 Views
  • 0 replies
  • 0 likes
  • 209 Views
  • 0 replies
  • 0 likes

Haftalık keşifteyim şarkıların aşırı kötü olması

Ya hocam allah aşkına bu haftalık keşif bölümündeki şarkılarının seçiyor? Yani bu kadar kötü bir seçim spotify gibi müzik devine yakışıyor mu hiç? Her hafta seçtiğiniz bu 30 şarkı dinlenebilecek en kötü şarkılar mı, onları mı seçiyorsunuz yani? Bu se...

  • Newbie
  • Ya hocam allah aşkına bu haftalık keşif bölümündeki şarkılarının seçiyor? Yani bu kadar kötü bir seçim spotify gibi müzik devine yakışıyor mu hiç? Her hafta seçtiğiniz bu 30 şarkı dinlenebilecek en k...
  • 470 Views
  • 0 replies
  • 0 likes
  • 470 Views
  • 0 replies
  • 0 likes

Explicit album

Hello, I wanted to listen to J Coles 2014 Forest Hills Drive album, but all the songs are clean versions even tho they have explicit label next to them. I dont like the clean version. Can you please fix it ? Thank you.

  • Newbie
  • Hello, I wanted to listen to J Coles 2014 Forest Hills Drive album, but all the songs are clean versions even tho they have explicit label next to them. I dont like the clean version. Can you please ...
  • Mara_F
  • Roadie
  • 405 Views
  • 1 replies
  • 0 likes
  • 405 Views
  • 1 replies
  • 0 likes

Songs starting, stopping and skipping without warning

Hello,For roughly the past four days whenever I click into songs on Spotify, the first few that play will be ok but after a while they randomly pause, skip onto the next song or fast forward skipping through the song and onto the next song (even when...

  • Visitor
  • Hello, For roughly the past four days whenever I click into songs on Spotify, the first few that play will be ok but after a while they randomly pause, skip onto the next song or fast forward skip...
  • Mara_F
  • Roadie
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Artist Radio for specific artist won't play; plays different artist

I would like to play the Artist Radio by Twenty One Pilots. However, when I try to play that radio, it plays songs by another recently played artist instead of the one I selected. When I press "next track" button, it will play the next track by the o...

  • Casual Listener
  • I would like to play the Artist Radio by Twenty One Pilots. However, when I try to play that radio, it plays songs by another recently played artist instead of the one I selected. When I press "next ...
  • annxbellll
  • Newbie
  • 880 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 880 Views
  • 1 replies
  • 0 likes

[Roku] Playback stutters and stops on Roku channel

The Spotify playback on my Roku has started to stutter and stop mid-song. Sometimes it'll play about 5 songs from a playlist and stop. Sometimes it will play a single song, stutter for a minute, then stop. None of my other Roku channels expreience th...

  • Casual Listener
  • The Spotify playback on my Roku has started to stutter and stop mid-song.  Sometimes it'll play about 5 songs from a playlist and stop.  Sometimes it will play a single song, stutter for a ...
  • mikehochleut
  • Newbie
  • 6986 Views
  • 19 replies
  • 12 likes
  • Other
  • 6986 Views
  • 19 replies
  • 12 likes

[All Platforms][Partnership] Adventure Sponsorship

What if spotify offered free premium to certain atletes or adventurers who promoted their brand? I am a multi sport athlete from Washington and I am posting this because I have an opportunity you may be interested in. I recently came up with and deve...

  • Newbie
  • What if spotify offered free premium to certain atletes or adventurers who promoted their brand? I am a multi sport athlete from Washington and I am posting this because I have an opportunity you may...
  • 374 Views
  • 0 replies
  • 0 likes
  • 374 Views
  • 0 replies
  • 0 likes

Samsung Smart TV not updating playlists

I have a samsung smart TV but i cant use it because the playlists dont update in it, so i have to be looking over and over for newer music. I dont know how this problem can be solved.PS: Im a premium member.Thanks

  • Regular
  • I have a samsung smart TV but i cant use it because the playlists dont update in it, so i have to be looking over and over for newer music. I dont know how this problem can be solved. PS: Im a premi...
  • Nicki_126
  • Newbie
  • 641 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 641 Views
  • 2 replies
  • 0 likes

¡¡Ayuda por favor!! ¿Cómo elimino cuenta premium?

Un familiar lejano ocupó mi tarjeta de crédito sin permiso, para crear cuenta premium. ¿Cómo elimino esta acción?¿Qué hago para dejar su cuenta normal y no me cobren?.Me urge su ayuda. Imaginen lo frustrante de la situación.Mi mail. vinpintoca@gmail....

  • Casual Listener
  • Un familiar lejano ocupó mi tarjeta de crédito sin permiso, para crear cuenta premium. ¿Cómo elimino esta acción? ¿Qué hago para dejar su cuenta normal y no me cobren?. Me urge su ayuda. Imaginen l...
  • 329 Views
  • 0 replies
  • 0 likes
  • Other
  • 329 Views
  • 0 replies
  • 0 likes

Following?

Ive stopped following an artist and have nothing saved by them however, they continue to appear as following in my library. This is happening with several different artists and I've tried to get rid of them many different times but they keep coming b...

  • Newbie
  • Ive stopped following an artist and have nothing saved by them however, they continue to appear as following in my library. This is happening with several different artists and I've tried to get rid ...
  • Mara_F
  • Roadie
  • 348 Views
  • 1 replies
  • 0 likes
  • Ipod 5
  • 348 Views
  • 1 replies
  • 0 likes

TEŞEKKÜRLER

Çok güzel bir hizmetiniz var ama çeşitli nedenlerden dolayı premium üyleiğimi sonlandırma kararı aldım sonlandırmama rağmen mart ayına kadar premium özelliklerinden faydalanmamı sağladığınız için teşekkür ediyorum umarım daha iyi yerlere gelirsiniz h...

  • Newbie
  • Çok güzel bir hizmetiniz var ama çeşitli nedenlerden dolayı premium üyleiğimi sonlandırma kararı aldım sonlandırmama rağmen mart ayına kadar premium özelliklerinden faydalanmamı sağladığınız için teş...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes