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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

66491 Views

7 replies

4 likes

  • 66491 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Mark216

Visitor

39649 Views

222 replies

20 likes

Other
  • 39649 Views
  • 222 replies
  • 20 likes

Chromecast audio won't connect

I've got a chromecast audio that I usually connect to spotify. However I can no longer use this to listen to spotify. Spotify on my android phone shows/sees the chromecast audio but is unable to complete connection to the device.All other apps can co...

Newbie

I've got a chromecast audio that I usually connect to spotify. However I can no longer use this to listen to spotify. Spotify on my android phone shows/sees the chromecast audio but is unable to comp...

Patrislav

Casual Listener

878 Views

3 replies

3 likes

  • 878 Views
  • 3 replies
  • 3 likes

Latest version of Spotify App (2.05) will not load on PS4.

Whenever I start the Spotify app, it just goes to a blank screen. I'm logged into my account on the PS4 and I can play the music I have saved in my spotify profile by pressing the PS button and selecting music, but the actual app is not working prope...

Newbie

Whenever I start the Spotify app, it just goes to a blank screen. I'm logged into my account on the PS4 and I can play the music I have saved in my spotify profile by pressing the PS button and selec...

Clifftopher

Casual Listener

767 Views

5 replies

2 likes

  • 767 Views
  • 5 replies
  • 2 likes

Solved!! Chromecast Audio won't connect

Hi, I'm using an android phone (Nexus 5x, stock rom) to control Spotify playback on my Chromecast Audio.From time to time the connection was "shaky", meaning that skip track, volume control etc. did not work for a moment, then it worked again.Also so...

Casual Listener

Hi,   I'm using an android phone (Nexus 5x, stock rom) to control Spotify playback on my Chromecast Audio. From time to time the connection was "shaky", meaning that skip track, volume contro...

farmerjohn

Visitor

40908 Views

27 replies

4 likes

  • 40908 Views
  • 27 replies
  • 4 likes

Business proposition/partnership

Hi,I need to contact business development department with some business proposition/partnership.What is the best way to proceed?Please suggest.Also, you can reach me at 617-510-6176 (Mobile) or via email:shklyar.eugene@gmail.comThank you,Eugene

Newbie

Hi, I need to contact business development department with some business proposition/partnership. What is the best way to proceed? Please suggest. Also, you can reach me at 617-510-6176 (Mobi...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Playlist won't work and I can't delete it

I created a playlist yesterday on my Android mobile, downloaded it and went offline to try to listen to it (I am currently a premium user), but when I opened it on mobile it got stuck on the loading screen and when I tried to access the menu it came ...

Newbie

I created a playlist yesterday on my Android mobile, downloaded it and went offline to try to listen to it (I am currently a premium user), but when I opened it on mobile it got stuck on the loa...

412 Views

0 replies

2 likes

  • 412 Views
  • 0 replies
  • 2 likes

Prudutos

Seria legal se tivesse produtos da marca, como camisas, moleskine, etc.

Newbie

Seria legal se tivesse produtos da marca, como camisas, moleskine, etc.

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes

Confused

Hi there I need some help im on a chrome book that is owned by my school and everytime i log into spotify (keep in mind it is unblocked) i keep getting a notification saying oops something wrong with the playback reload the page and it doesn't help a...

Casual Listener

Hi there I need some help im on a chrome book that is owned by my school and everytime i log into spotify (keep in mind it is unblocked) i keep getting a notification saying oops something wrong with...

Bittencourt

Spotify Star

1270 Views

5 replies

0 likes

Web Player
  • 1270 Views
  • 5 replies
  • 0 likes

Event Tie In & better algorythmn

I'm not an expert on spotify, so apologies if this is already out there -1) Missed opportunity: today is Mardi Gras, why would it not be a theme at the top of the Browse section. Or whenever there is a festival like ACL or Burning Man - featuring a m...

Casual Listener

I'm not an expert on spotify, so apologies if this is already out there - 1) Missed opportunity: today is Mardi Gras, why would it not be a theme at the top of the Browse section.  Or whenever ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

[Windows Phone 10] Playlist offline Button is missing

Hello Everybody, I´m having a premium spotify account which I´m using on several devices (Ipad, PC, Windows Phone). I´m only having one big issue on my Windows Phone (Microsoft Lumio 650, WIndows 10). When I´m entering a playlist, the playlist is loa...

Casual Listener

Hello Everybody,   I´m having a premium spotify account which I´m using on several devices (Ipad, PC, Windows Phone). I´m only having one big issue on my Windows Phone (Microsoft Lumio 650, WI...

dudek10

Casual Listener

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Tacky

I think it's tacky not to have customer service I don't have time to do extra searches for thing to should be readily accessible with my paid subscription

Newbie

I think it's tacky not to have customer service I don't have time to do extra searches for thing to should be readily accessible with my paid subscription

Hubo

Community Legend

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Can't rename or delete playlists

Hello!I'm using the webplayer through chrome, and I can't seem to rename or delete any playlists I've made. The only options I can find by either clicking the "..." or right-clicking the playlist are "start radio" "copy playlist link" and "make publi...

Casual Listener

Hello! I'm using the webplayer through chrome, and I can't seem to rename or delete any playlists I've made. The only options I can find by either clicking the "..." or right-clicking the playlist a...

lizamgould-271

Newbie

18885 Views

16 replies

7 likes

  • 18885 Views
  • 16 replies
  • 7 likes

Can't rearrange tracks in a playlist (desktop/google chrome)

I can't rearrange the tracks on my playlists. Clicking the Song/Album/Artist columns do nothing, either. EDIT: Okay, it looks like it just doesn't work on the web player. I downloaded the app and that works.

Casual Listener

I can't rearrange the tracks on my playlists. Clicking the Song/Album/Artist columns do nothing, either.  EDIT: Okay, it looks like it just doesn't work on the web player. I downloaded the app ...

forestkiid

Casual Listener

1145 Views

2 replies

0 likes

Web Player
  • 1145 Views
  • 2 replies
  • 0 likes

Unable to move songs around or remove songs in queue while using Spotify Connect

I'm using the Spotify app to play music on a Sonos speaker. I can add songs to up next, but can't move songs in the queue or remove songs from queue (pls see attached). Is this feature not possible with Spotify Connect? Will this be fixed in the futu...

Casual Listener

I'm using the Spotify app to play music on a Sonos speaker. I can add songs to up next, but can't move songs in the queue or remove songs from queue (pls see attached). Is this feature not possible w...

JDude

Casual Listener

1454 Views

1 replies

0 likes

Connect
Samsung
  • 1454 Views
  • 1 replies
  • 0 likes

Roku sync problems

Changes I make in the Roku app do not sync to the main account /desktop. Things I star, songs added to play lists, etc do not translate bak to my desktop or work in Roku after I return? I am new to Spotify and on the Premium trial right now. Having S...

Newbie

Changes I make in the Roku app do not sync to the main account /desktop.  Things I star, songs added to play lists, etc do not translate bak to my desktop or work in Roku after I return?  I...

392 Views

0 replies

3 likes

  • 392 Views
  • 0 replies
  • 3 likes

What are Discover Weekly playlists based on -- play history, playlists, ...?

What are Discover Weekly playlists based on -- play history, playlists, saved music, all of the above?

Casual Listener

What are Discover Weekly playlists based on -- play history, playlists, saved music, all of the above?

Jacob

Community Legend

368 Views

1 replies

0 likes

Other
  • 368 Views
  • 1 replies
  • 0 likes

Solved!! View current playlist on new Spotify web player

Since the web player has been updated to the new interface, where do I click to see the current playlist/play queue. If I'm playing an album, you can click on the album in the 'now playing' bar at the bottom to jump to the list. However, sometimes I'...

Casual Listener

Since the web player has been updated to the new interface, where do I click to see the current playlist/play queue.   If I'm playing an album, you can click on the album in the 'now playing' ...

uomorospo

Casual Listener

27216 Views

20 replies

3 likes

  • 27216 Views
  • 20 replies
  • 3 likes

Yamaha Musiccast and Podcasts

Hi,I do have several Yamaha wx-030 speakers. I have the problem that it is impossible to play podcasts with the musiccast system. I always get the error message "you can't play this content while connected to another device". The devices have the new...

Newbie

Hi, I do have several Yamaha wx-030 speakers. I have the problem that it is impossible to play podcasts with the musiccast system. I always get the error message "you can't play this content while c...

2195 Views

0 replies

14 likes

  • 2195 Views
  • 0 replies
  • 14 likes

Solved!! Links and embedded code don't work when i try to share and promote a track

Hi! None of the URL links work for the artist Mike Diggler and its track Privilegium, nor can I embed it anywhere: https://open.spotify.com/track/31zunBsdmRPZ44Yggiskz2 It makes it impossible to promote this release. Can someone please look into thi...

Regular

Hi! None of the URL links work for the artist Mike Diggler and its track Privilegium, nor can I embed it anywhere:   https://open.spotify.com/track/31zunBsdmRPZ44Yggiskz2   <iframe s...

Hubo

Community Legend

9476 Views

11 replies

0 likes

Music
Other
  • 9476 Views
  • 11 replies
  • 0 likes

[NOW] Spotify contacts Sony instead of passing the buck

I am interested in know the bitrate on the playststion app of spotify. I personaly use PS3 but I am sure PS4 users wpild like to know as well.None of the Spotify documentation online mentions consoles.When I contacted Spotify they told me to contact ...

Casual Listener

I am interested in know the bitrate on the playststion app of spotify. I personaly use PS3 but I am sure PS4 users wpild like to know as well. None of the Spotify documentation online mentions con...

478 Views

0 replies

0 likes

All Platforms
NOW
  • 478 Views
  • 0 replies
  • 0 likes