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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

56538 Views

7 replies

4 likes

  • 56538 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Emrilia

Visitor

37530 Views

210 replies

18 likes

Other
  • 37530 Views
  • 210 replies
  • 18 likes

Samsung Orsay vs. Tizen - Equal Treatment in Pricing, Please

Dear Spotify:I have a comment about the disparate treatment of Spotify listeners based on when they purchased their Samsung Smart TV. I find it inequitable that Spotify is unavailable to Free listeners who purchsed their Smart TV before 2015, but is ...

Newbie

  Dear Spotify: I have a comment about the disparate treatment of Spotify listeners based on when they purchased their Samsung Smart TV.  I find it inequitable that Spotify is unavailable...

2283 Views

0 replies

3 likes

Samsung
  • 2283 Views
  • 0 replies
  • 3 likes

Chromecast and Sonos?

Is it possible to get multiroom sound with a combination of Sonos and Chromecast? I know it's possible individual, but can't get it to work together. Maybe they are running on two different standards? Spotify's Connect and Google's cast?

Newbie

Is it possible to get multiroom sound with a combination of Sonos and Chromecast? I know it's possible individual, but can't get it to work together. Maybe they are running on two different standards...

622 Views

0 replies

3 likes

  • 622 Views
  • 0 replies
  • 3 likes

Superuser Contribution Horrible el nuevo diseño

Detesto el nuevo diseño...las letras son muy grandes..tengo que bajar demaciado para ver todas las canciones...es un diseño demaciado tedioso. Me frustra muchisimo..quiero el antiguo o mínimo que lo mejoren! Encima no me deja ver la cola de reproducc...

Newbie

Detesto el nuevo diseño...las letras son muy grandes..tengo que bajar demaciado para ver todas las canciones...es un diseño demaciado tedioso. Me frustra muchisimo..quiero el antiguo o mínimo que lo ...

wineloy

Newbie

689 Views

2 replies

0 likes

Web Player
  • 689 Views
  • 2 replies
  • 0 likes

spotyclub

estimados, les escribo para que me puedan ayudar a desarollar una idea que nace en la cerveceria llamada Club de tapas en la ciudad de la plata, Bs As, Argentina. A fin de que nuestro público pase una velada amena es que elegímos música que pretendem...

Newbie

estimados, les escribo para que me puedan ayudar a desarollar una idea que nace en la cerveceria llamada Club de tapas en la ciudad de la plata, Bs As, Argentina. A fin de que nuestro público pase un...

ironfisher

Casual Listener

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
  • 0 likes

How can I not use open.spotify on chrome?

New spotify is practically unusable with a lot of core features going kaput. However, I can access play.spotify on edge but not chrome. What happened in chrome and how can I go back to using play.spotify?

Regular

New spotify is practically unusable with a lot of core features going kaput. However, I can access play.spotify on edge but not chrome.    What happened in chrome and how can I go back to...

Whoriskey

Casual Listener

3279 Views

7 replies

1 likes

Web Player
  • 3279 Views
  • 7 replies
  • 1 likes

Volume Bug after update

After update (html5?) the volume goes to maximum after advertisment.using firefox, webplayer (open.spotify.com)

Newbie

After update (html5?) the volume goes to maximum after advertisment. using firefox, webplayer (open.spotify.com)  

345 Views

0 replies

0 likes

Web Player
  • 345 Views
  • 0 replies
  • 0 likes

Playlist Order When Embedding Player

Hi! I do a weekly playlist and whenever I share or embed the player, it starts with the oldest song, despite the newest to oldest option being selected on both my desktop and phone. Any help?

Newbie

Hi!  I do a weekly playlist and whenever I share or embed the player, it starts with the oldest song, despite the newest to oldest option being selected on both my desktop and phone.   An...

Bittencourt

Spotify Star

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Spotify connect lot connection with Bluesound node2

Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app. Everything worked flawless but since a week spotify connect is not finding my Bluesound node2 anymore (I did delete my sp...

Regular

Some spec's: Bluesound NODE2 (connected to hifi); Bluesound PULSE; lenovo laptop with spotify; Samsung S6 edge with spotify app.    Everything worked flawless but since a week spotify con...

1199 Views

0 replies

0 likes

Connect
Other
  • 1199 Views
  • 0 replies
  • 0 likes

[All Platforms][Social] Aprender idiomas com a base de dados do spotify

Prezados, bom dia! Primeiro peço desculpas, não falo, nem escrevo suficientemente bem em inglês. E agora, da forma mais compreensível que pode expressar esse meu idioma, escrevo a seguir minha ideia, a qual tive o insight pelos estímulos da musica qu...

Newbie

Prezados, bom dia!    Primeiro peço desculpas, não falo, nem escrevo suficientemente bem em inglês. E agora, da forma mais compreensível que pode expressar esse meu idioma, escrevo a segu...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

"My music" in ps4

Hi everyone, when i listen to spotify on my ps4 i'm used to press the button "add to my music" but this list of songs is shown only on my console! What I'm asking for is if there is a way to see my songs saved in ps4 on other devices (PC, android).Th...

Casual Listener

Hi everyone, when i listen to spotify on my ps4 i'm used to press the button "add to my music" but this list of songs is shown only on my console! What I'm asking for is if there is a way to see my s...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

[Social] More social features for artists, labels & radio stations

Spotify could be more social for the artists, labels & even radio stations. The way how I see it, is that here should be a news feed on each artist, label & radio station page (label & radio station pages, should be 2 new types of pages) Artists coul...

Regular

Spotify could be more social for the artists, labels & even radio stations.   The way how I see it, is that here should be a news feed on each artist, label & radio station page (label...

1213 Views

0 replies

1 likes

Social
  • 1213 Views
  • 0 replies
  • 1 likes

My Play-fi speakers show up but I can't connect.

I have been using 3 separate Definitive Play-Fi speakers for a couple of years without issue. Now that there has been a Spotify App update (new look) I can't use Spotify Connect to play those speakers. They show up in the list of available, however w...

Newbie

I have been using 3 separate Definitive Play-Fi speakers for a couple of years without issue.  Now that there has been a Spotify App update (new look) I can't use Spotify Connect to play those s...

tbamiet

Newbie

1994 Views

3 replies

1 likes

  • 1994 Views
  • 3 replies
  • 1 likes

Basic Help Plea!

I have some very simple questions, which I'm sure experienced users will probably laugh at, but I would appreciate help.Firstly, I access premium on my home and work PC, but both are nearing the end of their lives! I will need to replace one asap and...

Casual Listener

I have some very simple questions, which I'm sure experienced users will probably laugh at, but I would appreciate help. Firstly, I access premium on my home and work PC, but both are nearing t...

tonyharrison195

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

Family Premium - Members on account can listen to other songs @ the same time on different devices

My Family were slightly disappoknted to see that we had to pay £15 for family and we can't listen to different songs at the same time on separate devices. Please change this! Thanks.

Newbie

My Family were slightly disappoknted to see that we had to pay £15 for family and we can't listen to different songs at the same time on separate devices. Please change this! Thanks.

stephwill6

Newbie

397 Views

1 replies

0 likes

All Platforms
Music
  • 397 Views
  • 1 replies
  • 0 likes

Using "up next" to play one album after another?

I want to play one album foloowed by another - if I am listineding ot one album then go to another and add to "up next" it doesn''t complete the currently playing album - driving me insane. Call me okd fashioned but am used ot listening to full album...

Newbie

I want to play one album foloowed by another - if I am listineding ot one album then go to another and add to "up next" it doesn''t complete the currently playing album - driving me insane.   ...

-bemi

Gig Goer

1892 Views

1 replies

2 likes

  • 1892 Views
  • 1 replies
  • 2 likes

LG Smart-TV Troubleshooting

I can't seem to connect to Spotify on my LG Tv, I get the message saying that there was a problem connecting to Spotify and that I should check if the servers are down but they seem to be working fine. The username and password are both correct and I...

Newbie

I can't seem to connect to Spotify on my LG Tv, I get the message saying that there was a problem connecting to Spotify and that I should check if the servers are down but they seem to be working fin...

user-removed

Not applicable

1069 Views

1 replies

0 likes

  • 1069 Views
  • 1 replies
  • 0 likes

Chrome

https://play.spotify.com/browse not loading on Chrome anyone that can help please email me *********@yahoo.co.uk

Newbie

https://play.spotify.com/browse not loading on Chrome anyone that can help please email me *********@yahoo.co.uk

Antister

Casual Listener

4611 Views

8 replies

0 likes

Web Player
  • 4611 Views
  • 8 replies
  • 0 likes