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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2445 Views
  • 22 replies
  • 6 likes
  • Other
  • 2445 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17865 Views
  • 8 replies
  • 2 likes
  • Other
  • 17865 Views
  • 8 replies
  • 2 likes

new releases suddenly not working

Hi. Am using 91527 version and have been since its release with win 7 64bit. I know this is an older version, but its the only version that works...newer versions are a pain to use re:playlists/drag and drop, and wont close down...they just hang and ...

  • Newbie
  • Hi. Am using 91527 version and have been since its release with win 7 64bit. I know this is an older version, but its the only version that works...newer versions are a pain to use re:playlists/drag ...
  • Melody
  • Spotify
  • 251 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 251 Views
  • 1 replies
  • 0 likes

$30 fee

I pay the student fee for spotify premium. Last month I was charged $30 for not having sufficient funds in my account to pay the fee. I was not emailed or informed. I was just charged this large fee. I was unaware the fee existed and I was unaware wh...

  • Newbie
  • I pay the student fee for spotify premium. Last month I was charged $30 for not having sufficient funds in my account to pay the fee. I was not emailed or informed. I was just charged this large fee....
  • Melody
  • Spotify
  • 1404 Views
  • 1 replies
  • 0 likes
  • 1404 Views
  • 1 replies
  • 0 likes

Continuing Issue: Incorrect Album Year

What I'm posting about is nothing new; this issue was raised as early as 2012 by user incandenza (referring to the broader issue), and as recently as this past Wednesday by user deathdestruct (referring to the Fixx album Reach the Beach (1983)). Is t...

  • Casual Listener
  • What I'm posting about is nothing new; this issue was raised as early as 2012 by user incandenza (referring to the broader issue), and as recently as this past Wednesday by user deathdestru...
  • FabianS_Bogota
  • Roadie
  • 770 Views
  • 1 replies
  • 1 likes
  • 1982
    capitalism
    copyright
    Falco
    greed
    money over artistry
    Release date
  • 770 Views
  • 1 replies
  • 1 likes

Webplayer doesn't work: "Can't connect to Spotify"

I have a Spotify Premium account, and Spotify works on my app on my phone, but it doesn't work on my work-laptop - neither on Chrome nor on IE.When I go to the site (https://play.spotify.com/browse) and press play on a song or a playlist it doesn't p...

  • Casual Listener
  • I have a Spotify Premium account, and Spotify works on my app on my phone, but it doesn't work on my work-laptop - neither on Chrome nor on IE. When I go to the site (https://play.spotify.com/browse...
  • Nico
  • Community Legend
  • 689 Views
  • 9 replies
  • 0 likes
  • Web Player
    Windows
  • 689 Views
  • 9 replies
  • 0 likes

Songs Wont Play

I never had any issues with spotify, and now suddenly whenever I go to click on a song, the song wont play, It just sends me a blue banner message that says "This song is not available. If you have the file on your computer you can import in." And it...

  • Newbie
  • I never had any issues with spotify, and now suddenly whenever I go to click on a song, the song wont play, It just sends me a blue banner message that says "This song is not available. If you have t...
  • FabianS_Bogota
  • Roadie
  • 385 Views
  • 4 replies
  • 0 likes
  • 385 Views
  • 4 replies
  • 0 likes

Música no coincide con nombre de la canción

Hola, soy usuario premium de SpotifyTengo un problema con el álbum "Strength to Survive" del artista SOJA (Soldiers of Jah Army) en la aplicación para mi telefono Android. Los nombres de las canciones de este álbum, no coinciden con la música que esc...

  • Newbie
  • Hola, soy usuario premium de Spotify Tengo un problema con el álbum "Strength to Survive" del artista SOJA (Soldiers of Jah Army) en la aplicación para mi telefono Android. Los nombres de las cancio...
  • Melody
  • Spotify
  • 2242 Views
  • 2 replies
  • 0 likes
  • 2242 Views
  • 2 replies
  • 0 likes

All my saved songs disappeared, on all my devices (incl. web player), playlists are still there

On any device my saved collection of songs have disappeared, I´ve tried logging off and on, web player etc., couldn´t get them back. All my created playlists are still there though. I don´t have Spotify Premium, but this shouldn´t be the issue.

  • Newbie
  • On any device my saved collection of songs have disappeared, I´ve tried logging off and on, web player etc., couldn´t get them back. All my created playlists are still there though. I don´t have Spot...
  • Melody
  • Spotify
  • 832 Views
  • 2 replies
  • 0 likes
  • help pls
  • 832 Views
  • 2 replies
  • 0 likes

Spotify wont open

intalled spotify and is isnt opening. Nothing happens when i click on it and I cant uninstall it

  • Casual Listener
  • intalled spotify and is isnt opening. Nothing happens when i click on it and I cant uninstall it
  • Melody
  • Spotify
  • 876 Views
  • 2 replies
  • 0 likes
  • Desktop
  • 876 Views
  • 2 replies
  • 0 likes

(Bug) Browse and Mood/genres playlist carousels and pages doesn't shows playlist covers anymore

Hi. I just noticed this bug few weeks ago. It used to be appearing before but now it's not. Both on the Browse home, y'a know the carousel that shows you the recommended playlist for your day, and on the Moods and Genres pages, it doesn't shows the p...

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  • Music Fan
  • Hi. I just noticed this bug few weeks ago. It used to be appearing before but now it's not. Both on the Browse home, y'a know the carousel that shows you the recommended playlist for your d...
  • 670 Views
  • 0 replies
  • 0 likes
  • Other
    WP 8
  • 670 Views
  • 0 replies
  • 0 likes

Issue when using multiple monitors on win 8.1

Hi allI have started to have an issue with spotify running on windows 8.1, whereby once the app starts it works fine. but as soon as i move it to another monitor the whole window becomes unresponsive to moouse clicks. i have to close the app (it allo...

  • Music Fan
  • Hi all I have started to have an issue with spotify running on windows 8.1, whereby once the app starts it works fine. but as soon as i move it to another monitor the whole window becomes unresponsi...
  • ukwizard
  • Music Fan
  • 932 Views
  • 6 replies
  • 0 likes
  • Other
  • 932 Views
  • 6 replies
  • 0 likes

Sharing to Facebook

Does anyone know why my spotify won't share single tracks sumtimes ? sum days its fine and then others i cant share to facebook at all is weird, the option buttons are grey and u cant click on where u want to share it to. I have uninstalled spotify t...

  • Newbie
  • Does anyone know why my spotify won't share single tracks sumtimes ? sum days its fine and then others i cant share to facebook at all is weird, the option buttons are grey and u cant click on where ...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Unable to Play Any Songs

Hello all. I am having trouble with playing songs on my Windows laptop as of late. No matter how many times I shut it down, restart, etc nothing works. The album cover pops up for a second like it would if I would play a song, but then it immediately...

  • Newbie
  • Hello all. I am having trouble with playing songs on my Windows laptop as of late. No matter how many times I shut it down, restart, etc nothing works. The album cover pops up for a second like it wo...
  • Nico
  • Community Legend
  • 442 Views
  • 1 replies
  • 0 likes
  • 442 Views
  • 1 replies
  • 0 likes

Browse

My Spotify "Browse" screen does not pick up. There is only one message saying "There is nothing here".What should I do? Windows Phone

  • Casual Listener
  • My Spotify "Browse" screen does not pick up. There is only one message saying "There is nothing here". What should I do?   Windows Phone
  • Catee
  • Community Legend
  • 2360 Views
  • 4 replies
  • 0 likes
  • 2360 Views
  • 4 replies
  • 0 likes

Unable to cast after Spotify update

Spotify updated last night, and this morning, I am unable to cast Spotify to either Google home or Chromecast. Google home informs me that I need to upgrade to premium, but I have confirmed that my subscription is current. If I try to cast from my Ne...

  • Visitor
  • Spotify updated last night, and this morning, I am unable to cast Spotify to either Google home or Chromecast. Google home informs me that I need to upgrade to premium, but I have confirmed that my s...
  • 331 Views
  • 0 replies
  • 0 likes
  • 331 Views
  • 0 replies
  • 0 likes

Not a Single Song Will Play on my Desktop

No songs will play. AS soon as I press play a blu bar at the top drops down and says: "This song is not available. If you have the file on your computer you can import it." This happens not matter which song I want to listen to. It happens with songs...

  • Newbie
  • No songs will play.  AS soon as I press play a blu bar at the top drops down and says: "This song is not available. If you have the file on your computer you can import it." This happens not mat...
  • katylybr
  • Newbie
  • 755 Views
  • 3 replies
  • 1 likes
  • Web Player
    Windows
  • 755 Views
  • 3 replies
  • 1 likes

Web Player on Chome - 504 error

Hi everyone, I have been using Spotify Web player on my work laptop for a while, but for the past three weeks it has been showing a "504 error". I've had a look at previous threads about this, and the general advice is to clear all caches/cookies and...

  • Casual Listener
  • Hi everyone,   I have been using Spotify Web player on my work laptop for a while, but for the past three weeks it has been showing a "504 error".   I've had a look at previous threads ...
  • emarquez
  • Newbie
  • 994 Views
  • 5 replies
  • 0 likes
  • Web Player
  • 994 Views
  • 5 replies
  • 0 likes