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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

55889 Views

7 replies

4 likes

  • 55889 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

unicornio575

Visitor

37373 Views

209 replies

18 likes

Other
  • 37373 Views
  • 209 replies
  • 18 likes

Not a fan of the new queue

Hello Spotify,I have been a dedicated supporter and fan of Spotify for almost two years now and I have never had one complaint until now. I am disappointed that I can now longer edit my queue or see the queue list. It was perfect when you could add a...

Casual Listener

Hello Spotify, I have been a dedicated supporter and fan of Spotify for almost two years now and I have never had one complaint until now. I am disappointed that I can now longer edit my queue or se...

Eriickalynn022

Casual Listener

324 Views

1 replies

4 likes

  • 324 Views
  • 1 replies
  • 4 likes

Spotify Web Only one artist left and 5 random albums

Hello,I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist that's left in my artist section. All of my songs ar...

Casual Listener

Hello, I'm using spotify web and since the display update all my artist except one for some reson disapeared. Same thing for my albums, I have only 5 left and they have nothing to do with the artist...

Swanny

Community Legend

428 Views

1 replies

0 likes

Web Player
  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't save a specific album

I have been trying for a few days to save Bars and Melody's album 'Never give up' to both my music and 2 different playlists. It will say it has added the album and even add to the song count but when I go into the playlist it wont show or play. I ca...

Casual Listener

I have been trying for a few days to save Bars and Melody's album 'Never give up' to both my music and 2 different playlists. It will say it has added the album and even add to the song count but whe...

Woody6710

Casual Listener

862 Views

3 replies

0 likes

Music
WP 8
  • 862 Views
  • 3 replies
  • 0 likes

The counter for song listens is wrong

I am using Chrome Version 56.0.2924.76 and the Spotify Web Player. I performed a search for the artist Kid Cudi, opened up the result, and the counters for his top songs show up incorrectly.

Newbie

I am using Chrome Version 56.0.2924.76 and the Spotify Web Player. I performed a search for the artist Kid Cudi, opened up the result, and the counters for his top songs show up incorrectly...

spotafri

Newbie

507 Views

2 replies

0 likes

Web Player
Windows
  • 507 Views
  • 2 replies
  • 0 likes

Soo Many Commercials

JFC Spotify, I went from being a long time premium member back to a free member because I can't afford the extra $10 a month to pay for premium and there are soooooo many commercials. I get one or two after a couple songs but I'm hearing commericals ...

Newbie

JFC Spotify, I went from being a long time premium member back to a free member because I can't afford the extra $10 a month to pay for premium and there are soooooo many commercials.  I get one...

Maxim

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not showing LG soundbar

I have this soundbar (LG SH7) and everything worked perfectly until a few days ago. Now it does no longer show up on Spotify connect like it did. Bluetooth, chrome cast both work so it is not the wifi or the soundbar.

Newbie

I have this soundbar (LG SH7) and everything worked perfectly until a few days ago. Now it does no longer show up on Spotify connect like it did. Bluetooth, chrome cast both work so it is not the wif...

MonicaM_Bogota

Roadie

5145 Views

1 replies

1 likes

Connect
  • 5145 Views
  • 1 replies
  • 1 likes

Repeat

For whatever reason, they've removed the ability to repeat a track from the lock screen. You can skip and pause, but not repeat. In my opinion, insanely stupid.

Newbie

For whatever reason, they've removed the ability to repeat a track from the lock screen. You can skip and pause, but not repeat. In my opinion, insanely stupid.

Hubo

Community Legend

246 Views

1 replies

0 likes

  • 246 Views
  • 1 replies
  • 0 likes

How do I enable Spotify links to open in the Desktop app?

I'm logged in, but when I click a link from, say, Facebook, it opens the web app. How do I launch it directly to Spotify Desktop app?

Roadie

I'm logged in, but when I click a link from, say, Facebook, it opens the web app. How do I launch it directly to Spotify Desktop app? 

ErikG

Roadie

2649 Views

5 replies

0 likes

Web Player
Windows
  • 2649 Views
  • 5 replies
  • 0 likes

Solved!! Fake Spotify Ad on Instagram

Hey!Today i was browsing Instagram and i saw ad that states "get Spotify Premium for 6-months by paying just 1.35!"The link takes to https://winplaygo.com/fi/?o=146&r=m126319866s7w3&a=26&sa=21590_testofferWhich is scam.So can someone from Spotify con...

Regular

Hey! Today i was browsing Instagram and i saw ad that states "get Spotify Premium for 6-months by paying just 1.35!" The link takes to https://winplaygo.com/fi/?o=146&r=m126319866s7w3&a=26&...

Hubo

Community Legend

5837 Views

22 replies

0 likes

Other
  • 5837 Views
  • 22 replies
  • 0 likes

Can't find artist on Iphone

Hello all. I tried looking here for an answer, but didn't find one.I recently move to Iphone from an Android device.There's a certain artist that I had on my Android that I listened to, but when I changed to Iphone, his musics weren't available anymo...

Newbie

Hello all. I tried looking here for an answer, but didn't find one. I recently move to Iphone from an Android device. There's a certain artist that I had on my Android  that I listened to, but...

Hubo

Community Legend

407 Views

1 replies

0 likes

Other
  • 407 Views
  • 1 replies
  • 0 likes

[All Platforms][Music] 2 Parts Ideas: 1. Enabling Users' Interactions & 2. Track Purchase Link

Hi everyone,I'm Herbert from Kota Kinabalu, Malaysia. Glad to be active among Spotify music community. After 2 years long of being Spotified, I just had these 2 ideas to share:1. Thoughts On Enabling Users' Interactions - Great to have the 'love' & '...

Regular

Hi everyone, I'm Herbert from Kota Kinabalu, Malaysia. Glad to be active among Spotify music community. After 2 years long of being Spotified, I just had these 2 ideas to share: 1. Thoughts On En...

HerbertLye

Regular

491 Views

1 replies

1 likes

All Platforms
Music
  • 491 Views
  • 1 replies
  • 1 likes

Reduce Ad Rate

Hey guys, I'll make this quick: PLEASE reduce the rate at which ads are played. I get that y'all want people to upgrade to premium, but honestly if I wanted a paid service I'm still not convinced as to why I shouldn't choose Google Play or Apple Musi...

Newbie

Hey guys,   I'll make this quick: PLEASE reduce the rate at which ads are played.  I get that y'all want people to upgrade to premium, but honestly if I wanted a paid service I'm still no...

449 Views

0 replies

1 likes

  • 449 Views
  • 0 replies
  • 1 likes

Superuser Contribution playlist lost in a device

All the playlist went gone after a screen repairing in my phone (Samsung). They still are running in the iPad, but I was unable to recover them in the phone, tho I tried all the proposed solutions in faqs&forums. Any idea about how to proceed now, pl...

Newbie

All the playlist went gone after a screen repairing in my phone (Samsung). They still are running in the iPad, but I was unable to recover them in the phone, tho I tried all the proposed solutions in...

MonicaM_Bogota

Roadie

961 Views

1 replies

0 likes

  • 961 Views
  • 1 replies
  • 0 likes

[PlayStation 4] Playlist shuffle bug?

Hey everyone. Got a PS4 for Christmas last year, and I'm loving it. The Spotify integration is awesome. However, I noticed that when you start the app on your PlayStation and play a playlist (either through Connect or on the unit itself), and then sh...

Newbie

Hey everyone. Got a PS4 for Christmas last year, and I'm loving it. The Spotify integration is awesome. However, I noticed that when you start the app on your PlayStation and play a playlist (either ...

571 Views

0 replies

0 likes

  • 571 Views
  • 0 replies
  • 0 likes

feature requests when playing music on TV

Is it possible to add a music visualiser or animations when playing Spotify on Samsung Smart TV or PlayStation 4?

Gig Goer

Is it possible to add a music visualiser or animations when playing Spotify on Samsung Smart TV or PlayStation 4?

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Connect and Argonaudio Stream1

Hi,I'm using Spotify Connect on an argonaudio stream1 with Iphone 6 and UNDOK-App by Frontier Silicon.After running any Spotify playlist a time, it stops and can't be restartet. The only help ist to reset the argon stream1 and reconfiguer. Then it is...

Casual Listener

Hi, I'm using Spotify Connect on an argonaudio stream1 with Iphone 6 and UNDOK-App by Frontier Silicon. After running any Spotify playlist a time, it stops and can't be restartet. The only help ist...

Knud

Casual Listener

1417 Views

1 replies

0 likes

  • 1417 Views
  • 1 replies
  • 0 likes

[Music] Canciones populares

Soy usuario desde hace años de spotify, pero quejo mucho de las 5 canciones populares que le ponen a cada artista, las deben estar haciendo segun los oyentes de hace pocos años, y no por sus exitos de decadas atras. Hay muchos casos en spotify de gru...

Newbie

Soy usuario desde hace años de spotify, pero quejo mucho de las 5 canciones populares que le ponen a cada artista, las deben estar haciendo segun los oyentes de hace pocos años, y no por sus exitos d...

287 Views

0 replies

1 likes

Music
  • 287 Views
  • 0 replies
  • 1 likes

[Spotify Connect] Daily Mix stops after last of the initially visible tracks played

I'm using Spotify Connect to play music on my Yamaha RX-V479 at home. When i play on of the "Daily Mix" playlists on it though, it will stop after it finished playing the last one of the initially visible tracks and the playlist won't load a new batc...

Newbie

I'm using Spotify Connect to play music on my Yamaha RX-V479 at home. When i play on of the "Daily Mix" playlists on it though, it will stop after it finished playing the last one of the initially vi...

jamescridland

Regular

1326 Views

5 replies

1 likes

Connect
Other
  • 1326 Views
  • 5 replies
  • 1 likes

[Windows Phone][Other] Stability update Windows Phone 10 app

The Windows Phone 10 Spotify app does 3 things is should be doing better:-It sometimes shuts down for no reason.-It loads things like searches and similar bands veeery slow.-It makes my phone run hot (an thus drains battery) for something as simple o...

Casual Listener

The Windows Phone 10 Spotify app does 3 things is should be doing better: -It sometimes shuts down for no reason. -It loads things like searches and similar bands veeery slow. -It makes my phone r...

286 Views

0 replies

2 likes

  • 286 Views
  • 0 replies
  • 2 likes

Suggestions by similar playlist (like in Deezer)

Hi thereThe automatic suggest-funktion (similar artist, radio) of spotify is much worse than a real human selection made in a real human-created playlist. In Deezer, the system compares playlists and offers similar ones (to your own) with the result ...

Casual Listener

Hi there The automatic suggest-funktion (similar artist, radio) of spotify is much worse than a real human selection made in a real human-created playlist. In Deezer, the system compares playlists a...

MartinStoichkov

Community Legend

1257 Views

1 replies

1 likes

similar
Suggesting Songs
  • 1257 Views
  • 1 replies
  • 1 likes