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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

78552 Views

9 replies

4 likes

  • 78552 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42361 Views

232 replies

21 likes

Other
  • 42361 Views
  • 232 replies
  • 21 likes

Webplayer radio only plays first seconds then skips

As of today (nov 10 2016) the webplayer only plays the first seconds of a song and then skips to next. Am using it often, was never an issue.

Newbie

As of today (nov 10 2016) the webplayer only plays the first seconds of a song and then skips to next. Am using it often, was never an issue.

Nico

Community Legend

560 Views

1 replies

0 likes

Web Player
  • 560 Views
  • 1 replies
  • 0 likes

Web player has lost my history as a listener

As a result, it doesn't offer me Discover Weekly and everything in the whole Discover section is empty. All that stuff still works on my phone. How do I fix this? I'm using Chrome on a Macbook Air.

Regular

As a result, it doesn't offer me Discover Weekly and everything in the whole Discover section is empty. All that stuff still works on my phone.    How do I fix this?  I'm using Chro...

tolonena

Regular

419 Views

1 replies

0 likes

Mac
Web Player
  • 419 Views
  • 1 replies
  • 0 likes

webplayer: https://play.spotify.com/queue does not work even if I am logged in

When I login, I then want to be able to click on a bookmark in my browser at: https://play.spotify.com/queue and have it go directly to the playlist or queue or something so that I can directly play songs. How do I do that without this trouble I expl...

Casual Listener

When I login, I then want to be able to click on a bookmark in my browser at:   https://play.spotify.com/queue   and have it go directly to the playlist or queue or something so that I ...

291 Views

0 replies

0 likes

Web Player
  • 291 Views
  • 0 replies
  • 0 likes

iphone/ipod app crashes

App crashes on latest iOS version (as of 9 November 2016). 

Music Fan

App crashes on latest iOS version (as of 9 November 2016). 

user-removed

Not applicable

1153 Views

11 replies

0 likes

Mac
  • 1153 Views
  • 11 replies
  • 0 likes

Added second Amazon Echo dot, Spotify will only play to the second one

Once I added a second Amazon Echo dot, Spotify only sees the "echo dot 2" in its devices list, so I can't play spotify at all on the first Echo. Any one else see this?

Casual Listener

Once I added a second Amazon Echo dot, Spotify only sees the "echo dot 2" in its devices list, so I can't play spotify at all on the first Echo.  Any one else see this?

captainzeee

Casual Listener

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Wonky google search results

No idea where to report this.Searching in google for "spotify download" gives weird results in the main and windows sections

Casual Listener

No idea where to report this. Searching in google for "spotify download" gives weird results in the main and windows sections

notfatman123

Casual Listener

501 Views

2 replies

0 likes

  • 501 Views
  • 2 replies
  • 0 likes

Help! Web Player Not Working

Due to where I work I cannot download the desktop app. At work I have access to three web browsers; Chrome, IE and Firefox. Web player only works in Firefox. However, now web player won't work due to a 'your connection is not private' error. I have s...

Regular

Due to where I work I cannot download the desktop app. At work I have access to three web browsers; Chrome, IE and Firefox. Web player only works in Firefox. However, now web player won't work due to...

Dreadlord

Community Legend

5785 Views

10 replies

0 likes

Web Player
  • 5785 Views
  • 10 replies
  • 0 likes

Spotify hopper not working

Installed spotify hopper to my Samsung galaxy s5 via Google play. But no radios could be started.

Casual Listener

Installed spotify hopper to my Samsung galaxy s5 via Google play. But no radios could be started.

438 Views

0 replies

0 likes

Other
  • 438 Views
  • 0 replies
  • 0 likes

Spotify is not loading on my Chrome browser

Hello,Since yesterday Spotify is not loading on my Chrome browser, I am using Chromebook at work and this is the main reason why I pay for my account, so I can listen while I work.Could you please advise how I can fix this? Is it somehting regarding ...

Casual Listener

Hello, Since yesterday Spotify is not loading on my Chrome browser, I am using Chromebook at work and this is the main reason why I pay for my account, so I can listen while I work. Could you ple...

Bunnygreen93

Casual Listener

690 Views

3 replies

0 likes

Web Player
  • 690 Views
  • 3 replies
  • 0 likes

discovery not working and public without permission

My discover feature is still not working. It's been a few days since I got spotify and I don't know how to fix it. Music I've listened to is also being made public without my permission even though I've put all my settings to private. Please help me

Newbie

My discover feature is still not working. It's been a few days since I got spotify and I don't know how to fix it. Music I've listened to is also being made public without my permission even though I...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Amazon Echo Dot: Spotify Default Player Issue

Hi Folks, I've set Spotify (premium JP account) as my default music player in the Echo Dot Music settings. However, I still need to issue "Ask Spotify" or "... On Spotify" commands to get Alexa to play anything from Spotify. Failing to do so makes Al...

Casual Listener

Hi Folks,   I've set Spotify (premium JP account) as my default music player in the Echo Dot Music settings.   However, I still need to issue "Ask Spotify" or "... On Spotify" commands ...

fergusga

Casual Listener

13738 Views

29 replies

3 likes

Other
  • 13738 Views
  • 29 replies
  • 3 likes

Superuser Contribution Windows 10 mobile app error : "Audio could not be started"

Please help - Can't use Spotify app on my Lumia 950XL, always get the same error message : Audio could not be started.Soft reset or restart helps only for 1 day P.S. If I not use bluetooth connection (headset or car kit) soft reset helps for 2-3 days...

Newbie

Please help  - Can't use Spotify app on my Lumia 950XL, always get the same error message : Audio could not be started. Soft reset or restart helps only for 1 day 😞    P.S. If I no...

Ralph7

Newbie

1226 Views

6 replies

2 likes

  • 1226 Views
  • 6 replies
  • 2 likes

Discover Weekly playlist in different language

Hello All, This is a minor issue which I hoped would fix itself, but after months still hasn't. The Discover Weekly playlist by Spotify is in Spanish. The title (descubrimiento semanal) and description is in Spanish. All other playlist titles, descri...

Casual Listener

Hello All,   This is a minor issue  which I hoped would fix itself, but after months still hasn't.   The Discover Weekly playlist by Spotify is in Spanish. The title (descubrimient...

crematedman

Community Legend

1703 Views

3 replies

1 likes

Web Player
Windows
  • 1703 Views
  • 3 replies
  • 1 likes

I cannot get into Spotify Web Player.

I can log into spotify, but when I try to go into web player I cannot log in, I am trying to log into facebook since that is the only account that I used for spotify. Is there anyway that I can get into it.

Casual Listener

I can log into spotify, but when I try to go into web player I cannot log in, I am trying to log into facebook since that is the only account that I used for spotify. Is there anyway that I can get i...

crematedman

Community Legend

334 Views

1 replies

1 likes

Web Player
  • 334 Views
  • 1 replies
  • 1 likes

Can not connect with Spotify.

Yo! I am not understanding what is going wrong. I can not connect with the Web-Player, nor with the Application on my Windows. Even from my phone I can not. I can only listen what I have downloaded in my phone. This happened 3 days ago(so after the D...

Newbie

Yo!  I am not understanding what is going wrong. I can not connect with the Web-Player, nor with the Application on my Windows. Even from my phone I can not. I can only listen what I have dow...

Shiro

Regular

508 Views

1 replies

0 likes

Web Player
Windows
  • 508 Views
  • 1 replies
  • 0 likes

Spotify problem on Marantz 5009 and iPhone

Hi All,I have a Marantz 5009 connected by LAN as well as 2 HEOS speakers connected by WIFI to the same network. All is controlled by iPhone also on the same WIFI. iPhone sees all the devices in the Spotify App and I can select the devices to play on....

Casual Listener

Hi All, I have a Marantz 5009 connected by LAN as well as 2 HEOS speakers connected by WIFI to the same network. All is controlled by iPhone also on the same WIFI. iPhone sees all the devices in the...

359 Views

0 replies

0 likes

Marantz
  • 359 Views
  • 0 replies
  • 0 likes

Solved!! RADIO BUTTON on left panel ?

Hello,sorry for my english,i have windows, google chrome, premium family account :and i have not radio button in left panel and so not in main panel In account my son and daughter radio button is .It is possible "add /enable" radio button ?

Regular

Hello, sorry for my english, i have windows, google chrome, premium family account : and i have not radio button in left panel and so not in main panel  😞   In account my son and daug...

crematedman

Community Legend

1738 Views

15 replies

1 likes

Web Player
  • 1738 Views
  • 15 replies
  • 1 likes

Superuser Contribution Playlist Cover Doesn't Upload

So I love the idea of being able to change my playlist covers you know. I have some awesome exciting ideas but it doesn't work. This is the problem I'm having every time for every playlist and every picture in every format: Please help I'm so excited...

Regular

So I love the idea of being able to change my playlist covers you know. I have some awesome exciting ideas but it doesn't work.    This is the problem I'm having every time for every play...

user-removed

Not applicable

745 Views

3 replies

0 likes

Other
  • 745 Views
  • 3 replies
  • 0 likes

BMW iDrive crash when selecting artist from library

Hi all, I am not able to select artists from my library using iDrive in a BMW, instead it shows only the artists I'm following. Attempting to change this, the app crashes in idrive. Going through iDrive to my Spotify library it now only shows the amo...

Regular

Hi all,   I am not able to select artists from my library using iDrive in a BMW, instead it shows only the artists I'm following. Attempting to change this, the app crashes in idrive.   ...

douzounian

Newbie

2797 Views

19 replies

0 likes

iOS
  • 2797 Views
  • 19 replies
  • 0 likes

[All Platforms][Music] Artist and Composer mixed up in whole Spotify Classical Music catalog

Hi all, I noticed that in some or most classical albums the artist often is mixed up with the composer. In the following examples I would like to display this issue. 1) Alison Balsom is the artist, Johann Fasch is the composer. Shouldn't the artist b...

Visitor

Hi all,  I noticed that in some or most classical albums the artist often is mixed up with the composer.  In the following examples I would like to display this issue.  1) Alis...

jenyria

Casual Listener

676 Views

1 replies

6 likes

All Platforms
Music
  • 676 Views
  • 1 replies
  • 6 likes