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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Lone2
  • Newbie
  • 7130 Views
  • 49 replies
  • 6 likes
  • Other
  • 7130 Views
  • 49 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19127 Views
  • 9 replies
  • 2 likes
  • Other
  • 19127 Views
  • 9 replies
  • 2 likes

Artist "Breathe" is a mixture of many artists, not all the same artist.

Review this artist: https://open.spotify.com/artist/1MNeXu0284O7mQWgF1YRc0 The albums and songs associated with this artist are not all from the same artist. Seems like the algorithm on the backend is lumping many artists with the same name "Breathe"...

  • Community Legend
  • Review this artist: https://open.spotify.com/artist/1MNeXu0284O7mQWgF1YRc0   The albums and songs associated with this artist are not all from the same artist. Seems like the algorithm ...
  • 492 Views
  • 0 replies
  • 0 likes
  • Other
  • 492 Views
  • 0 replies
  • 0 likes

Spotify on Android TV (Philips)

Hi guys, I just downloaded Spotify for my Philips Pus7101/12 Android TV, but it doesnt work properly. Everytime i start a new song, the song immediately pauses and stops playing. Once in a while a song will play, but 90% of the time songs just keep p...

  • Newbie
  • Hi guys,   I just downloaded Spotify for my Philips Pus7101/12 Android TV, but it doesnt work properly. Everytime i start a new song, the song immediately pauses and stops playing. Once i...
  • 15hn
  • Newbie
  • 855 Views
  • 1 replies
  • 1 likes
  • Connect
    Philips
  • 855 Views
  • 1 replies
  • 1 likes

Pink's "The Album Collection" has incorrect info about the release date of the album

"The Album Collection" of Pink has wrong info (on Spotify) where it says that the album was released on 2000, but the real release data of that album was on 2011. It's not a big trouble, but it's a detail that you can correct to keep a great experien...

  • Newbie
  • "The Album Collection" of Pink has wrong info (on Spotify) where it says that the album was released on 2000, but the real release data of that album was on 2011. It's not a big trouble, but it'...
  • 389 Views
  • 0 replies
  • 0 likes
  • music
  • 389 Views
  • 0 replies
  • 0 likes

Why isnt DIR EN GREY on Spotify?

Dir en grey defeat recently a lot of bands that are on Spotify, but they arent. Please post his music. Dum Spiro Spero, his last album, defeat bands like Cradle of filth, Behemoth, Opeth and Kreator... so why cant listen them on this app...

  • Newbie
  • Dir en grey defeat recently a lot of bands that are on Spotify, but they arent. Please post his music.   Dum Spiro Spero, his last album, defeat bands like Cradle of filth, Behemoth, Opeth and...
  • osornios
  • Spotify Star
  • 2082 Views
  • 1 replies
  • 0 likes
  • 2082 Views
  • 1 replies
  • 0 likes

[All Platforms][Music] Make all of an artist's music easily available to be licensed / sync'd

Start a programme that turns Spotify in the largest Music Library ever (Music Library in the sense of licensing music to films, TV, videos, ads.) Of course, only with artists that WANT to participate in that programme. Others can opt-out. Do you need...

  • Roadie
  • Start a programme that turns Spotify in the largest Music Library ever (Music Library in the sense of licensing music to films, TV, videos, ads.) Of course, only with artists that WANT to participa...
  • 370 Views
  • 0 replies
  • 0 likes
  • All Platforms
    music
  • 370 Views
  • 0 replies
  • 0 likes

Spotify WebPlayer prompt Flash

Estou usando o Internet Explorer 11 o flash esta habilitado masmesmo assim aparece essa mensagem: "to enjoy spotify please install adobe flash"

  • Newbie
  • Estou usando o Internet Explorer 11 o flash esta habilitado mas mesmo assim aparece essa mensagem: "to enjoy spotify please install adobe flash"
  • 307 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 307 Views
  • 0 replies
  • 0 likes

[Other] Improve App & Client Experience

Firstly, It took me over a dozen clicks just to find an area to voice feedback and concern. I help run a multi-million dollar tech company and get the hands off, self-serving for customers to keep resources and costs down. There's a handy little syst...

  • Newbie
  • Firstly,    It took me over a dozen clicks just to find an area to voice feedback and concern. I help run a multi-million dollar tech company and get the hands off, self-serving for ...
  • 238 Views
  • 0 replies
  • 0 likes
  • Other
  • 238 Views
  • 0 replies
  • 0 likes

North Carolina State University Marketing Case Study

Hey, my name is Drew Mormann and I am a student at NC State University. I was assigned a project in a Marketing class this semester which requests students to create a detailed analysis of a chosen company. Would a Spotify employee be willing to help...

  • Newbie
  • Hey, my name is Drew Mormann and I am a student at NC State University. I was assigned a project in a Marketing class this semester which requests students to create a detailed analysis of a chosen c...
  • 593 Views
  • 0 replies
  • 0 likes
  • 593 Views
  • 0 replies
  • 0 likes

Spotify on Windows Phone 10 no longer working after anniversary update

After updating to Windows 10 anniversary update for mobile, Spotify refuses to play music. I can search for music, but when I try to play something the app freezes. I've tried to reinstall the app with little result. Any ideas are welcome. I was thin...

  • Casual Listener
  • After updating to Windows 10 anniversary update for mobile, Spotify refuses to play music. I can search for music, but when I try to play something the app freezes.   I've tried to reinstall t...
  • alan_curley
  • Casual Listener
  • 388 Views
  • 2 replies
  • 0 likes
  • 388 Views
  • 2 replies
  • 0 likes

Seeing the history of a playlist

Hey Guys Is there any possibilty to see the history of a playlist?So basicly my favorite playlist was edited(its made by spotify germany btw) and now it sucks,many songs are removed and new were added.So can I see an older version of this playlist no...

  • Newbie
  • Hey Guys  Is there any possibilty to see the history of a playlist? So basicly my favorite playlist was edited(its made by spotify germany btw) and now it sucks,many songs are removed and ne...
  • 200 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 200 Views
  • 0 replies
  • 0 likes

Sonos native support

Personally I love the combination SONOS/SPOTIFY. Only, the spotify app within SONOS isn't nearly as good as the native app from Spotify itself. Today I read that google play music now supports NATIVE Sonos ... so I guess it's up to Spotify to grant t...

  • Casual Listener
  • Personally I love the combination SONOS/SPOTIFY.   Only, the spotify app within SONOS isn't nearly as good as the native app from Spotify itself.   Today I read that google play music...
  • Spacekiek
  • Casual Listener
  • 718 Views
  • 4 replies
  • 3 likes
  • 718 Views
  • 4 replies
  • 3 likes

Logitech Squeezebox Touch - Region Problem

Reading the postings from about a year ago, I see this is a common problem, but I do not see any solution being put forward. Every week I search for tracks to listen to when we have friends in. I scan the tracks on my PC and put them in to a playlist...

  • Regular
  • Reading the postings from about a year ago, I see this is a common problem, but I do not see any solution being put forward.   Every week I search for tracks to listen to when we have friends ...
  • ilija69
  • Regular
  • 2752 Views
  • 6 replies
  • 3 likes
  • Logitech
  • 2752 Views
  • 6 replies
  • 3 likes

[W10M] Large playlists does not work after latest update

Spotify v5.2.3.0Windows 10 Mobile v10.0.10586.420 Great to see a performance and visual update this week, however it seems that there is a bug when opening large playlists. I'm following Armin van Buuren's A State of Trance (the entire playlist where...

  • Gig Goer
  • Spotify v5.2.3.0 Windows 10 Mobile v10.0.10586.420   Great to see a performance and visual update this week, however it seems that there is a bug when opening large playlists. I'm follow...
  • conrado70
  • Newbie
  • 957 Views
  • 5 replies
  • 2 likes
  • 957 Views
  • 5 replies
  • 2 likes

Spotify and Sonos - integration needs work

I've been using Spotify for around 3 years, and sonos for a little under 1. Such a great combination.. I notice Spotify have now changed their desktop UI so that rather than making it easy to add an album to a playlist, the simple op is now to "save"...

  • Music Fan
  • I've been using Spotify for around 3 years, and sonos for a little under 1. Such a great combination..   I notice Spotify have now changed their desktop UI so that rather than making it easy...
  • camillo75
  • Community Legend
  • 1710 Views
  • 12 replies
  • 8 likes
  • 1710 Views
  • 12 replies
  • 8 likes

Solved!! Full range of spotify on sonos

I have spotify premium on sonos but cannot get full functionality i.e. cannot get "radio"..what do I need to do??

  • Casual Listener
  • I have spotify premium on sonos but cannot get full functionality i.e. cannot get "radio"..what do I need to do??
  • camillo75
  • Community Legend
  • 2666 Views
  • 12 replies
  • 14 likes
  • 2666 Views
  • 12 replies
  • 14 likes

Sonos and Spotify: Impossible!

This is a general question: Is something up -- something that your customers and Sonos customers should be aware of -- with the relationship between Spotify and Sonos? Those of us who use Sonos to stream Spotify can no longer see our playlist folders...

  • Gig Goer
  • ...ur Favorited Spotify albums on Sonos, and we can't search through our own playlists (using Seach on Sonos means searching all Spotify playlists -- meaning every public playlist -- rather than j...
  • camillo75
  • Community Legend
  • 1503 Views
  • 2 replies
  • 8 likes
  • 1503 Views
  • 2 replies
  • 8 likes

Songs Not Playing in Order on Album or Playlist

I'm using Spotify Web Player (on Chrome browser) and whenever I click on a song in an album or playlist - and want to move on to the next song in that album or playlist - it doesn't go there; it skips over to "Related Music" section and play somethin...

  • Casual Listener
  • I'm using Spotify Web Player (on Chrome browser) and whenever I click on a song in an album or playlist - and want to move on to the next song in that album or playlist - it doesn't go there; it skip...
  • DJfitt
  • Casual Listener
  • 418 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 418 Views
  • 1 replies
  • 0 likes

Solved!! Cannot seem to find Katie Melua's albums

Hi!I know her latest album and single is available on spotify, but according to google, her previous albums are also available (like this one: https://play.spotify.com/album/72NSvfuC9dfzwMvGU0bzxi ).But when I'm trying to search for these albums, I c...

  • Casual Listener
  • Hi! I know her latest album and single is available on spotify, but according to google, her previous albums are also available (like this one: https://play.spotify.com/album/72NSvfuC...
  • balint_p
  • Casual Listener
  • 886 Views
  • 3 replies
  • 0 likes
  • Other
  • 886 Views
  • 3 replies
  • 0 likes