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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

66060 Views

7 replies

4 likes

  • 66060 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

WTFFOR

Casual Listener

39544 Views

221 replies

20 likes

Other
  • 39544 Views
  • 221 replies
  • 20 likes

need to be updated

Hello. I have spotify prem, but i have so much problems whit it on my windows Phone. It freezes, music wont play, it shows offline alot and o always have to restart my phone if i stop using it for 30 min. Its using sometime 10min on loading and most ...

Casual Listener

Hello. I have spotify prem, but i have so much problems whit it on my windows Phone. It freezes, music wont play, it shows offline alot and o always have to restart my phone if i stop using it for 30...

ChefChris

Casual Listener

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

PS4 SPOTIFY STOPS AFTER ADS

When im listening to music while playing Spotify always stops working when the ads start playing, also the ad gets bugged , it pauses every one second, please fix this problem.When this happens I have to close Spotify and reopen it ( and the game I w...

Casual Listener

When im listening to music while playing Spotify always stops working when the ads start playing, also the ad gets bugged , it pauses every one second, please fix this problem. When this happens I h...

mathguareschi

Newbie

1067 Views

2 replies

0 likes

Sony
  • 1067 Views
  • 2 replies
  • 0 likes

[WP 8.0] "cannot play track in offline mode" with full internet

Nokia 1020, WP8, Spotify and phone software up to date. 21 of 27GB used on phone. Spotify deleted and reinstalled 4 times now. 95% of the time I go to select a track I get the "cannot play track in offline mode" popup. This will happen with as much a...

Newbie

  Nokia 1020, WP8, Spotify and phone software up to date.  21 of 27GB used on phone.  Spotify deleted and reinstalled 4 times now.   95% of the time I go to select a track I ge...

374 Views

0 replies

0 likes

Connect
  • 374 Views
  • 0 replies
  • 0 likes

Remove stuttering on Fire TV

I have had no problem streaming Pandora or anything, even bandwidth-demanding high definition video, over a Wifi connection to Amazon Fire TV. The Wifi connection and the Internet connection are fine.The only thing I have trouble with is the Spotify ...

Newbie

I have had no problem streaming Pandora or anything, even bandwidth-demanding high definition video, over a Wifi connection to Amazon Fire TV. The Wifi connection and the Internet connection are fine...

644 Views

0 replies

0 likes

  • 644 Views
  • 0 replies
  • 0 likes

Fixing Ads for playstation

Whenever a playstation ad begins it finishes and the playstation ad is still there and its stuck on 0:00 and it needs to be fixed no point in using spotify if you have to quit your game and fix it so you can play more music

Casual Listener

Whenever a playstation ad begins it finishes and the playstation ad is still there and its stuck on 0:00 and it needs to be fixed no point in using spotify if you have to quit your game and fix it so...

592 Views

0 replies

0 likes

  • 592 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't start

Spotify won't won't start after i downloaded it on my windows pc. Can some one help?Any help will be a huge!

Newbie

Spotify won't won't start after i downloaded it on my windows pc. Can some one help?Any help will be a huge!

MaryC1

Spotify Legend

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Spotify connect on HEOS and daily mixes

So when I press on daily mixed with heos as my device it changes to my songs and nothing plays. The icons (heart) also disappears. If I do AirPlay to an Apple TV the daily mixes works fine.Anyone else with this problem?

Regular

So when I press on daily mixed with heos as my device it changes to my songs and nothing plays. The icons (heart) also disappears. If I do AirPlay to an Apple TV the daily mixes works fine. Anyone...

Cbardas

Newbie

711 Views

3 replies

0 likes

Connect
Denon
  • 711 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify doesn't work on my Playstation anymore :(

Hey,I got Spotify Premium on my Pc and tried to login on my ps4 and there i can't play any track. I reinstalled Playstion Musik (Spotify) and it doesn't work. Then i removed my Playstation Acc in the Spotify settings to relog on my ps4. But now, if i...

Newbie

Hey, I got Spotify Premium on my Pc and tried to login on my ps4 and there i can't play any track. I reinstalled Playstion Musik (Spotify) and it doesn't work. Then i removed my Playstation Acc in t...

Susan_GP

Moderator

632 Views

3 replies

0 likes

  • 632 Views
  • 3 replies
  • 0 likes

Superuser Contribution Notifications

My songs were received by Spotify from CD Baby on 10/4/2016 and my album release date is 10/7/2016. I was wondering if there is any type of notification to when it is posted? I'm willing to check the search log multiple times every day for it. Artist...

Casual Listener

My songs were received by Spotify from CD Baby on 10/4/2016 and my album release date is 10/7/2016. I was wondering if there is any type of notification to when it is posted? I'm willing to check the...

MaryC1

Spotify Legend

402 Views

1 replies

0 likes

Other
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Playstation 4][Other] Spotify Update 2.02 on Ps4 does not work.

So when i turned on my ps4 today, spotify updated to 2.02. now though, the app on the "hotbar" still works, it shows my playlists and all, but the music player it self does not work. if i try to open the app it self, only loading screen, and if i try...

Newbie

So when i turned on my ps4 today, spotify updated to 2.02. now though, the app on the "hotbar" still works, it shows my playlists and all, but the music player it self does not work. if i try to open...

VeluI

Newbie

1288 Views

2 replies

1 likes

Other
Playstation 4
  • 1288 Views
  • 2 replies
  • 1 likes

Solved!! Can't login to web player - FB button doesn't work and says my login and pw are wrong

Hi, I can't seem to login to the web player. My account is linked with Facebook but the FB button doesn't work (might be blocked in office environment, however I'm logged in with Facebook on the same browser) so I tried the other way; with my FB user...

Visitor

Hi, I can't seem to login to the web player. My account is linked with Facebook but the FB button doesn't work (might be blocked in office environment, however I'm logged in with Facebook on the same...

user-removed

Not applicable

1489 Views

5 replies

1 likes

Web Player
  • 1489 Views
  • 5 replies
  • 1 likes

Your Daily Mix don't work with BOSE Sound Touch 30

Spotify App on IOS can't play with Bose Sound Touch 30 with @Connect feature.All standard and radio Play List are working fine the unique impacted playlist are the new feature Daily Mix. Anyone can help me to fix the Big issue?

Newbie

Spotify App on IOS can't play with Bose Sound Touch 30 with @Connect feature. All standard and radio Play List are working fine the unique impacted playlist are the new feature Daily Mix. Anyone can...

morrisvelasco

Newbie

1380 Views

8 replies

1 likes

  • 1380 Views
  • 8 replies
  • 1 likes

Chrome OS Flash issue

Hey, I seem to be having problems with the web version of Spotify. Whenever I open it, it says that I don't have Adobe Flash installed and I need to install it. When I click on the link it says something about how my chormebook always has the latest ...

Newbie

Hey, I seem to be having problems with the web version of Spotify. Whenever I open it, it says that I don't have Adobe Flash installed and I need to install it. When I click on the link it says somet...

Bigtrapster

Regular

936 Views

4 replies

0 likes

Web Player
  • 936 Views
  • 4 replies
  • 0 likes

Web player plays 1 second of track and skips

Opera 40.0.2308.81 on Windows 10 Home Version 1511 OS Build 10586.589Fixed: the issue was due to Opera's built-in VPN which was turned on. For Web Player to play VPN needs to be off.

Newbie

Opera 40.0.2308.81 on Windows 10 Home Version 1511 OS Build 10586.589 Fixed: the issue was due to Opera's built-in VPN which was turned on. For Web Player to play VPN needs to be off.

331 Views

0 replies

0 likes

Web Player
  • 331 Views
  • 0 replies
  • 0 likes

Solved!! Spotify running slowly

Hi, Lately it seems that Spotify has been taking longer and longer to buffer songs. I know my internet shouldn't be the problem, since I have speeds above 5/mbs. Does anyone have any ideas?

Casual Listener

 Hi,  Lately it seems that Spotify has been taking longer and longer to buffer songs. I know my internet shouldn't be the problem, since I have speeds above 5/mbs. Does anyone have any ide...

zomer

Casual Listener

511 Views

1 replies

0 likes

Web Player
Windows
  • 511 Views
  • 1 replies
  • 0 likes

Add new event provider

Hey, I am running an app where artists and labels can handle their events and push them to 3rd party sites (facebook, soundcloud ...), websites etc. Lately, I am receiving more requests of integrating a push to Spotify. I had a look at the API but no...

Newbie

Hey, I am running an app where artists and labels can handle their events and push them to 3rd party sites (facebook, soundcloud ...), websites etc. Lately, I am receiving more requests of integratin...

468 Views

0 replies

0 likes

  • 468 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sort options / Added Date does not work properly

After added some songs to my music, in Songs I decided to sort by Added Date (Desc). What I expected is the last songs that I added have to be at the final of the list, but they are at the begin of the list.ActualWhen Sorting - AscendingWhen Sorting ...

Newbie

After added some songs to my music, in Songs I decided to sort by Added Date (Desc). What I expected is the last songs that I added have to be at the final of the list, but they are at the begin...

FabianS_Bogota

Roadie

400 Views

1 replies

0 likes

Music
  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Control Denon AV receiver with 2 phones

I've got a Denon AV receiver with spotify connect. It is possible, that I start a playlist with my phone and my wife can control the same playlist with her phone?

Newbie

I've got a Denon AV receiver with spotify connect. It is possible, that I start a playlist with my phone and my wife can control the same playlist with her phone?

FabianS_Bogota

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

repeat button on desktop

Why isn't there a repeat button on a desktop webplayer? On the phone there is one. Best regards and thanks for yur help

Newbie

Why isn't there a repeat button on a desktop webplayer? On the phone there is one.    Best regards and thanks for yur help    

MattSuda

Spotify Star

595 Views

1 replies

0 likes

Web Player
  • 595 Views
  • 1 replies
  • 0 likes

Superuser Contribution Marantz SR5008 problem with connection

Hi From 2 weeks I can't connect to spotify on ma Marantz SR5008I could log on spotify menu, but when I want to set any palylist, the apllication hangs for while and after that, the message appears " No internet connection", and I have blank playlists...

Casual Listener

Hi   From 2 weeks I can't connect to spotify on ma Marantz SR5008 I could log on spotify menu, but when I want to set any palylist,  the apllication hangs for while and after that, the m...

wujekra

Casual Listener

1631 Views

3 replies

0 likes

  • 1631 Views
  • 3 replies
  • 0 likes