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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

62271 Views

7 replies

4 likes

  • 62271 Views
  • 7 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Madja12

Visitor

38730 Views

217 replies

20 likes

Other
  • 38730 Views
  • 217 replies
  • 20 likes

Songs not working

Yesterday the Miley Cyrus Bangerz album was working fine for me (Im in the UK).I could listen to the whole album no problem. But today suddenly most of the album is grayed out and I cant listen to it.This is really annoying. Can someone help?

Newbie

Yesterday the Miley Cyrus Bangerz album was working fine for me (Im in the UK). I could listen to the whole album no problem. But today suddenly most of the album is grayed out and I cant listen to ...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Songs Not on Playlist Play

Whenever I play a playlist, the first song on the playlist plays but then the second song is a random song from another playlist. The only way I can listen to other songs on the playlist is if I go and press play, which defeats the purpose of shuffle...

Newbie

Whenever I play a playlist, the first song on the playlist plays but then the second song is a random song from another playlist. The only way I can listen to other songs on the playlist is if I go a...

388 Views

0 replies

0 likes

Web Player
  • 388 Views
  • 0 replies
  • 0 likes

Solved!! PS4: Songs repeating themselves and other issues

After the PS4 update 4.0.1 i did a "Rebuid Database" in safe mode because my updates are not downloading automatically while in rest mode. So I don't know if the isse has been caused by PS4 SSW 4.0.1 or else.Anyway, the problem(s) I have is that when...

Regular

After the PS4 update 4.0.1 i did a "Rebuid Database" in safe mode because my updates  are not downloading automatically while in rest mode. So I don't know if the isse has been caused by PS...

Jecht_Sin

Regular

1277 Views

1 replies

0 likes

  • 1277 Views
  • 1 replies
  • 0 likes

Solved!! No 'radio' option on web player (play.spotify.com)? Can I fix this?

So I have a chromebook so I can't download Spotify and have to use the web browser. The problem is that there is no 'radio' button (which is my favorite thing about Spotify!!!). Is this intentional or is there an issue I'm having? I heard I can play ...

Casual Listener

So I have a chromebook so I can't download Spotify and have to use the web browser.  The problem is that there is no 'radio' button (which is my favorite thing about Spotify!!!).  Is this i...

Sebasty

Community Legend

4810 Views

27 replies

0 likes

Web Player
  • 4810 Views
  • 27 replies
  • 0 likes

Web Player > Radio > Genre Station shows wrong encoding when in Chinese

Web Player > Radio > Genre Station shows wrong encoding when in ChineseChrome, Firefox, and Edge have this the same issue. See the bottom

Regular

Web Player > Radio > Genre Station shows wrong encoding when in Chinese Chrome, Firefox, and Edge have this the same issue.   See the bottom

llf

Regular

335 Views

1 replies

0 likes

Web Player
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why doesn't a playlist come over fully edited?

I have a playlist created with songs that are edited (each song has been cut to about 30 secs each.) However, when it imports into Spotify the full songs are there. I want my edited playlist to play, instead. Any hints?

Casual Listener

I have a playlist created with songs that are edited (each song has been cut to about 30 secs each.) However, when it imports into Spotify the full songs are there. I want my edited playlist to play,...

jenmchale4

Casual Listener

540 Views

2 replies

0 likes

Other
  • 540 Views
  • 2 replies
  • 0 likes

Superuser Contribution App thinks it's offline when it's not...frequently...on Windows Phone

On my Lumia 1520 the app frequently says "Offline" even though it has strong WiFi AND mobile signal. Turning mobile data off and back on fixes it but....seriously? Please add a more frequent or robust networks status check to the WP app so that it kn...

Casual Listener

On my Lumia 1520 the app frequently says "Offline" even though it has strong WiFi AND mobile signal. Turning mobile data off and back on fixes it but....seriously?   Please add a more frequent...

hulakai

Casual Listener

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Solved!! Daily Mix, only on iOS and Android?

Hi,We can get this playlist only in iOS or Android?Not even on the web player or windows phone?Can't see it.Thanks

Music Fan

Hi, We can get this playlist only in iOS or Android? Not even on the web player or windows phone? Can't see it. Thanks

harf4ng

Music Fan

992 Views

2 replies

1 likes

Other
  • 992 Views
  • 2 replies
  • 1 likes

Solved!! IE11 with web player "browser not supported"

Hi,I started having this problem last week. I have a "favorites bar" link straight to the web player for Spotify on IE11. It has worked from months from my home in Asia. Now, as of last week, it will intermittently tell me "browser not supported" and...

Regular

Hi, I started having this problem last week.  I have a "favorites bar" link straight to the web player for Spotify on IE11.  It has worked from months from my home in Asia.  Now, as o...

Swanny

Community Legend

12701 Views

14 replies

0 likes

Web Player
  • 12701 Views
  • 14 replies
  • 0 likes

Solved!! Badges Bugs?

Hi again, I just notice there is a system of badges (like achievments in videogames). I don't bring that much importance to it but It tells me I'm here from one year but... I'm here for 6 or 7 years...Is it new and that's why I doesn't really work?

Regular

Hi again, I just notice there is a system of badges (like achievments in videogames). I don't bring that much importance to it but It tells me I'm here from one year but... I'm here for 6 or 7 years....

Tuff-ghost

Regular

1146 Views

2 replies

0 likes

badge
  • 1146 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Player Not Working

When I want to go onto spotify on my Chromebook, the web player does not load. It keeps telling me I have to get Adobe Flash, but I have the most updated version of Flash. Also, it was doing the same thing on my previous account, but when I made this...

Newbie

When I want to go onto spotify on my Chromebook, the web player does not load. It keeps telling me I have to get Adobe Flash, but I have the most updated version of Flash. Also, it was doing the same...

msymak

Newbie

643 Views

3 replies

0 likes

Other
  • 643 Views
  • 3 replies
  • 0 likes

Noise and dropouts on Chromecast

Spotify used to play just fine on my 2'nd generation Chromecast, but the last week or so, it has been a big problem with the sound quality. It is some kind of static noise and crackling dropouts of the sound. I've tried both the Android app, and play...

Casual Listener

Spotify used to play just fine on my 2'nd generation Chromecast, but the last week or so, it has been a big problem with the sound quality. It is some kind of static noise and crackling dropouts of t...

Skallagrimsson

Casual Listener

674 Views

1 replies

0 likes

Samsung
  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Chromecast Audio playing noise on certain songs

Hi, Playing a songlist, Google Chromcast Audio (GCCA) plays only noise everytime I reach the same song. The song is called "How can it be" with Lauren Daigle. Playing on iphone it works fine, but streaming it through GCCA produces only noise. I few o...

Casual Listener

Hi,   Playing a songlist, Google Chromcast Audio (GCCA) plays only noise everytime I reach the same song. The song is called "How can it be" with Lauren Daigle. Playing on iphone it works fine...

dajomu

Casual Listener

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Superuser Contribution Chromecast-audio issue audiopath bug explained...

Pleas read very carefully cause i will only say this once! (some scene from some ww2 comedie soap), anyway When playing any music with spotify on androind 6.01, and 5.0.2,while on this 6.0.1-smartphone ALSO is at least 1 bleutooth speaker registered ...

Visitor

Pleas read very carefully cause i will only say this once! (some scene from some ww2 comedie soap), anyway   When playing any music with spotify on androind 6.01, and 5.0.2,while on this 6.0.1...

user-removed

Not applicable

461 Views

2 replies

0 likes

  • 461 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spottify on Sony Smart TV (Android)

I just installed Spotify (Premium) on my Sony Bravia Smart TV... works fine & plays the music... but for the life of me, I can't find the settings... like for crossfade, equal volume on all tracks etc. etc. There must be a button to get to the settin...

Visitor

I just installed Spotify (Premium) on my Sony Bravia Smart TV... works fine & plays the music... but for the life of me, I can't find the settings... like for crossfade, equal volume on all track...

user-removed

Not applicable

1160 Views

1 replies

0 likes

  • 1160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can still play spotify on Denon AVR-X1200W sold to a friend 600kms far !!

Hello, We got a big issue today with Spotify and Denon AVR-X1200W.We sold this ampli to a friend living 600kms away from us and today we discovered we can still play Spotify on it. It interrupted the dvd she was watching and played our spotify music....

Newbie

Hello,   We got a big issue today with Spotify and Denon AVR-X1200W. We sold this ampli to a friend living 600kms away from us and today we discovered we can still play Spotify on it. It inte...

user-removed

Not applicable

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

You really can't fix offline problem?

How many People should write about offline problem to resolve this? No, I don't login via Facebook. I tried to relogin. I can play music for several minutes and then it appears "you are offline mode". It is interesting because sometimes I can't searc...

Casual Listener

How many People should write about offline problem to resolve this? No, I don't login via Facebook. I tried to relogin. I can play music for several minutes and then it appears "you are offline mode"...

frapp_soul

Casual Listener

574 Views

2 replies

0 likes

WP 8
  • 574 Views
  • 2 replies
  • 0 likes

Superuser Contribution playlist's total songs issue

Hi everybody i'm new of Spotify. I have a little issue, I made a playlist but the user following it can't see all the songs, in the overall it tells him there are 40-50 songs less than the total i added. Is there a way to fix this? I have a free acco...

Casual Listener

Hi everybody i'm new of Spotify. I have a little issue, I made a playlist but the user following it can't see all the songs, in the overall it tells him there are 40-50 songs less than the total...

crazypippo

Casual Listener

562 Views

2 replies

0 likes

  • 562 Views
  • 2 replies
  • 0 likes

Daily Mix

I accidentally pressed the Or hate it button on a track that was playing on my daily mix. Is there anyway I can get it back on the mix?

Casual Listener

I accidentally pressed the 🚫 Or hate it button on a track that was playing on my daily mix. Is there anyway I can get it back on the mix?

Adriana46

Casual Listener

610 Views

2 replies

1 likes

Other
  • 610 Views
  • 2 replies
  • 1 likes

Web player not working

Hi there. The web player is not working at all for me today. (Yesterday it was fine. **bleep**.) At first it said I didn't have flash (which of course I do, built into Chrome), then it just couldn't connect. Tried on Chrome, tried on incognito mode, ...

Casual Listener

Hi there. The web player is not working at all for me today. (Yesterday it was fine. **bleep**.) At first it said I didn't have flash (which of course I do, built into Chrome), then it just couldn't ...

532 Views

0 replies

3 likes

Web Player
Windows
  • 532 Views
  • 0 replies
  • 3 likes