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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • adambevo
  • Visitor
  • 890 Views
  • 7 replies
  • 2 likes
  • Other
  • 890 Views
  • 7 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17306 Views
  • 8 replies
  • 1 likes
  • Other
  • 17306 Views
  • 8 replies
  • 1 likes

Web player crashes when attempting to play album on repeat with no available songs

To reproduce:1. Have a saved album.2. Remove the album from the spotify service.3. Go to your list of saved albums.4. Set the "repeat" settings to "loop enabled".5. Attempt to play the album.6. Watch the web player become unresponsive and then show a...

  • Casual Listener
  • To reproduce: 1. Have a saved album. 2. Remove the album from the spotify service. 3. Go to your list of saved albums. 4. Set the "repeat" settings to "loop enabled". 5. Attempt to play the albu...
  • 155 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 155 Views
  • 0 replies
  • 0 likes

Accidentally deleted starred music

Managed to accidentally delete my Starred Music playlist on mobile/tablet -- I use the web player on my laptop and the playlist is still on there and functioning. Any help?

  • Newbie
  • Managed to accidentally delete my Starred Music playlist on mobile/tablet -- I use the web player on my laptop and the playlist is still on there and functioning. Any help?
  • 134 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 134 Views
  • 0 replies
  • 0 likes

Takes forever to load

Using Samsung Galaxy S4 and takes forever to load and get error messages when try to use radio.Read another post and one recommended solution was to update Adobe Flash player but it's not supported on my mobile. Could that be causing problem?

  • Newbie
  • Using Samsung Galaxy S4 and takes forever to load and get error messages when try to use radio. Read another post and one recommended solution was to update Adobe Flash player but it's not supported...
  • Adam_B
  • Spotify
  • 208 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 208 Views
  • 1 replies
  • 0 likes

Can't follow friends

Hi, I'm a premium user from Brazil. I use the app through my Iphone. My Spotify works almost fine, except for one thing: I can't follow my friends. I've tried to disconect, reinstall and the problem stays the same. My account is linked to facebook. I...

  • Regular
  • Hi, I'm a premium user from Brazil. I use the app through my Iphone. My Spotify works almost fine, except for one thing: I can't follow my friends. I've tried to disconect, reinstall and the problem ...
  • Alban127
  • Regular
  • 3297 Views
  • 6 replies
  • 1 likes
  • Web Player
  • 3297 Views
  • 6 replies
  • 1 likes

Payment issues

I will start off by saying I am a student. I am working towards my GCSE's. With this in mind, I tried to get myself a subscription to Spotify with a student discount. I entered my card details and then it immediately charged me £4.99 - the monthly fe...

  • Newbie
  • I will start off by saying I am a student. I am working towards my GCSE's. With this in mind, I tried to get myself a subscription to Spotify with a student discount. I entered my card details and th...
  • kbrooksc
  • Community Legend
  • 207 Views
  • 1 replies
  • 0 likes
  • Other
  • 207 Views
  • 1 replies
  • 0 likes

How do I remove a Playstaion3 link?

I just recently got a new PS4 replacing my PS3. Apparently there was a link connecting my Spotify only to the PS3. I need to know is there a way to remove that link, heres the thing I no longer have that PS3...

  • Casual Listener
  • I just recently got a new PS4 replacing my PS3. Apparently there was a link connecting my Spotify only to the PS3. I need to know is there a way to remove that link, heres the thing I no longer have ...
  • kbrooksc
  • Community Legend
  • 256 Views
  • 3 replies
  • 0 likes
  • Other
  • 256 Views
  • 3 replies
  • 0 likes

Spotify Stopped Working on Windows Phone

I've always had problems with spotify crashing on my windows phone whenever I put on a different playlist or tried to change the song. Even then I didn't mind much because I learned to work around the crashing -- it's until recently that it was a pro...

  • Newbie
  • I've always had problems with spotify crashing on my windows phone whenever I put on a different playlist or tried to change the song. Even then I didn't mind much because I learned to work around th...
  • 183 Views
  • 0 replies
  • 1 likes
  • WP 8
  • 183 Views
  • 0 replies
  • 1 likes

Gemeinsame Playlist in der Familie

Hallo Zusammen, ich hoffe man darf hier auch auf deutsch schreiben. Meine Frau und Ich sind als neue Aboneten bei Spotify und würden gerne eine gemeinsamme Playlist pflegen.Gibt es hierfür eine Anleitung?Wir wollen das ganze eigendlich nicht über Fac...

  • Newbie
  • Hallo Zusammen,   ich hoffe man darf hier auch auf deutsch schreiben.   Meine Frau und Ich sind als neue Aboneten bei Spotify und würden gerne eine gemeinsamme Playlist pflegen. Gibt e...
  • 821 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 821 Views
  • 0 replies
  • 0 likes

LG tv firmware for spotify

My 55lb6100 lg smart tv has the spotify app, I download, aND launched the app but it says the firmware is not updated. I literally bought the tv today, I followed the instructions to support, update system, and everything says up to date... any sugge...

  • Newbie
  • My 55lb6100 lg smart tv has the spotify app, I download, aND launched the app but it says the firmware is not updated. I literally bought the tv today, I followed the instructions to support, update...
  • tobyz1
  • Regular
  • 741 Views
  • 2 replies
  • 2 likes
  • 741 Views
  • 2 replies
  • 2 likes

Spotify doesn't work on ps4 since a month

I cant start any song from the ps4 app for a month now, I waited for Updates, system and Spotify app, but it still doesn't work. Only way go get it somehow working is to connect via Smartphone to ps4 and violantly smash the play Button 100 times. Ive...

  • Casual Listener
  • I cant start any song from the ps4 app for a month now, I waited for Updates, system and Spotify app, but it still doesn't work. Only way go get it somehow working is to connect via Smartphone to ps4...
  • jerola
  • Regular
  • 593 Views
  • 7 replies
  • 0 likes
  • Connect
    music
  • 593 Views
  • 7 replies
  • 0 likes

Music logging through Sonos

Does Spotify log/register the music I play from my Spotify account through the Sonos apps?I really like Discover Monday and Year In Music from Spotify, and want all my plays to be logged for precise recommendations every monday and look back next yea...

  • Newbie
  • Does Spotify log/register the music I play from my Spotify account through the Sonos apps? I really like Discover Monday and Year In Music from Spotify, and want all my plays to be logged for precis...
  • jc47
  • Gig Goer
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

LG 49UF772V + Spotify

I recently bought this TV and when it was installed I connected it to the internet and logged in at my Spotify account, since the TV have the app. Everything worked just great, I could listen to all music all day long.But now, a few days later, I can...

  • Casual Listener
  • I recently bought this TV and when it was installed I connected it to the internet and logged in at my Spotify account, since the TV have the app. Everything worked just great, I could listen to all ...
  • 251 Views
  • 0 replies
  • 0 likes
  • Connect
    music
    Other
  • 251 Views
  • 0 replies
  • 0 likes

spotify wont work for windows phones

I bought Lumia 640 phone the day before and I'm having trouble with the Spotify app. At first, it worked fine but then I couldn't listen my playlists on shuffle mode! It appears always the sigh "loading". Don't know if it matters, but I do not have p...

  • Newbie
  • I bought Lumia 640 phone the day before and I'm having trouble with the Spotify app. At first, it worked fine but then I couldn't listen my playlists on shuffle mode! It appears always the sigh "load...
  • 186 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 186 Views
  • 0 replies
  • 0 likes

Solved!! Log in issues

I signed up to Spotify and made all my playlists but I must have typed in the wrong email address because when I clicked forgot password I wasn't sent an email to recover my password. I then was also able to log in to another account with the same em...

  • Newbie
  • I signed up to Spotify and made all my playlists but I must have typed in the wrong email address because when I clicked forgot password I wasn't sent an email to recover my password. I then was also...
  • rliggin6
  • Newbie
  • 368 Views
  • 1 replies
  • 0 likes
  • Other
  • 368 Views
  • 1 replies
  • 0 likes

[BB] Playbook

Is there going to be a Spotify app for the blackberry playbook?

  • Regular
  • Is there going to be a Spotify app for the blackberry playbook?
  • gcsantiago
  • Visitor
  • 1498 Views
  • 12 replies
  • 1 likes
  • 1498 Views
  • 12 replies
  • 1 likes

PLEASE HELP

I paid for spotify first 99 cent then it wouldnt work it was still using the free spotify so i couldnt skip songs or anything then i went on to pay 119 for the year and its still not working its like im using the free spotify still i tried deleting t...

  • Newbie
  • I paid for spotify first 99 cent then it wouldnt work it was still using the free spotify so i couldnt skip songs or anything then i went on to pay 119 for the year and its still not working its like...
  • user-removed
  • Not applicable
  • 241 Views
  • 1 replies
  • 0 likes
  • music
    Samsung
  • 241 Views
  • 1 replies
  • 0 likes

Lost music

Hi I recently uninstalled the Spotify app as it had crashed after I tried to set up my payment for premium and when I installed the app back all my music has gone, help?

  • Visitor
  • Hi I recently uninstalled the Spotify app as it had crashed after I tried to set up my payment for premium and when I installed the app back all my music has gone, help?
  • user-removed
  • Not applicable
  • 337 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 337 Views
  • 4 replies
  • 0 likes

Spotify app on Samsung Smart TV 8 series

Samsung tells me that the Spotify app for my TV is not working because it's problem with the app made by Spotify. Anyone facing the same problem? Or maybe what to do. When I start spotify on my TV it tells me that I need to update the firmware on my ...

  • Newbie
  • Samsung tells me that the Spotify app for my TV is not working because it's problem with the app made by Spotify. Anyone facing the same problem? Or maybe what to do. When I start spotify on my TV it...
  • Izaskrynklan
  • Regular
  • 694 Views
  • 1 replies
  • 0 likes
  • 694 Views
  • 1 replies
  • 0 likes

Track/album names on Onkyo TX-NR636?

Hi, I've been using Spotify on my Onkyo for a year now. I decided to update to the latest firmware to use it remotely with Spotify Connect from my iPhone and iPad. It does work, but no album or track name shows on the Onkyo. I only see the 'musical n...

  • Newbie
  • Hi, I've been using Spotify on my Onkyo for a year now. I decided to update to the latest firmware to use it remotely with Spotify Connect from my iPhone and iPad.   It does work, but no album...
  • millerlakehouse
  • Newbie
  • 403 Views
  • 1 replies
  • 0 likes
  • Onkyo
  • 403 Views
  • 1 replies
  • 0 likes