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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • SophieandtheKids
  • Visitor
  • 1620 Views
  • 16 replies
  • 6 likes
  • Other
  • 1620 Views
  • 16 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17597 Views
  • 8 replies
  • 1 likes
  • Other
  • 17597 Views
  • 8 replies
  • 1 likes

bbc playlister wont sync with my spotify

My bbc playlister wont sync with my spotify playlist... Ive done this a few times in the past, but not spotify wont update, am i missing something or is this a firther prob?Thanks !!

  • Casual Listener
  • My bbc playlister wont sync with my spotify playlist... Ive done this a few times in the past, but not spotify wont update, am i missing something or is this a firther prob? Thanks !!
  • 336 Views
  • 0 replies
  • 0 likes
  • Other
  • 336 Views
  • 0 replies
  • 0 likes

Does the web player embed really require people to have the spotify app?

I used the "Copy Embed Code" on a playist I made in the OSX app. I pasted it into my web page editor and when the page is displayed I get a nice iframe spotify player. So far so good. Clicking the play button, starts the play progress bar but no audi...

  • Newbie
  • I used the "Copy Embed Code" on a playist I made in the OSX app.  I pasted it into my web page editor and when the page is displayed I get a nice iframe spotify player.  So far so...
  • Steph_B
  • Roadie
  • 398 Views
  • 1 replies
  • 0 likes
  • Other
  • 398 Views
  • 1 replies
  • 0 likes

[W10M] Problems with offline albums in Windows 10 Mobile and Family subscription

Hi, I’m new in Spotify, I recently created a primary account with my girlfriend Facebook account and after that I upgrade it to Family subscription and add my Facebook account as secondary member.I have configured this secondary account in a Windows ...

  • Casual Listener
  • Hi,   I’m new in Spotify, I recently created a primary account with my girlfriend Facebook account and after that I upgrade it to Family subscription and add my Facebook account as secondary m...
  • 809 Views
  • 0 replies
  • 0 likes
  • Other
    WP 8
    WRT
  • 809 Views
  • 0 replies
  • 0 likes

Problems with wi-fi connection on Nokia N8 (Symbian)

Hi! My mobile loses connection as soon as I login on Spotify with wifi network, No problem with the rest of applications (browser, whatsapp, maps, weather, etc), or with the 3G connection. Spotify runs perfectly on PC on that network, Thanks!

  • Visitor
  • Hi! My mobile loses connection as soon as I login on Spotify with wifi network, No problem with the rest of applications (browser, whatsapp, maps, weather, etc), or with the 3G connection. Spotify ru...
  • Pikkulisko
  • Regular
  • 2675 Views
  • 2 replies
  • 0 likes
  • 2675 Views
  • 2 replies
  • 0 likes

Request album

I would like to request the album "see you on the other side" by koRn. Thank you so much

  • Newbie
  • I would like to request the album "see you on the other side" by koRn. Thank you so much
  • 407 Views
  • 0 replies
  • 0 likes
  • Other
  • 407 Views
  • 0 replies
  • 0 likes

Questions about Connected Apps (like Uber, Starbucks, etc.)

I have three questions: How do I manage which apps/services I have granted permission to connect to my Spotify account? (to remove them, etc.)Can I change the granular permissions for a specific app/service?What information, exactly, is shared when a...

  • Casual Listener
  • I have three questions:   How do I manage which apps/services I have granted permission to connect to my Spotify account? (to remove them, etc.) Can I change the granular permissions for a s...
  • 382 Views
  • 0 replies
  • 1 likes
  • Connect
  • 382 Views
  • 0 replies
  • 1 likes

Fix the gutter spacing in the PLAYLISTS section of the Web Player

First I really like the UX for your web player so I'm not knocking it, though I do have suggestions for the PLAYLISTS section. Here's what it looks like now. Notice all the wasted gutter space.http://screencast.com/t/4UzNKYf8Qq9G Here's what it looks...

  • Regular
  • First I really like the UX for your web player so I'm not knocking it, though I do have suggestions for the PLAYLISTS section.   Here's what it looks like now. Notice all the wasted ...
  • 337 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 337 Views
  • 0 replies
  • 0 likes

Copy Playlist between Family member

Hi thereIm using my Account with my FamilyHow can i Copy a Playlist from One member to the Other, so from One id to another id?Ive The feeling im not the only One asking this?Thanks in advance for any help

  • Music Fan
  • Hi there Im using my Account with my Family How can i Copy a Playlist from One member to the Other, so from One id to another id? Ive The feeling im not the only One asking this? Thanks in advanc...
  • djmikeystrange
  • Roadie
  • 470 Views
  • 1 replies
  • 0 likes
  • Other
  • 470 Views
  • 1 replies
  • 0 likes

LG TV 55UF68 is not seen by other Devices and bad functionality for playlists

Hi there, i have the LG TV 55UF68 and downloaded the App on the TV. The TV is connected to Internet by Wire. There are three strong Problems i detected immediatly as a Premium User. Problem 1: When i start playing a Song on the TV -> my Phone ( Samsu...

  • Newbie
  • Hi there,    i have the LG TV 55UF68 and downloaded the App on the TV. The TV is connected to Internet by Wire. There are three strong Problems i detected immediatly as a Premium Use...
  • Steph_B
  • Roadie
  • 1266 Views
  • 1 replies
  • 0 likes
  • Other
  • 1266 Views
  • 1 replies
  • 0 likes

Bug Report

HelloThis is a bug report for play.spotify.com player on Windows 8.1 Google Chrome 47.0.2526.106 m.When playing a playlist of my own on shuffle, the first song played is always the first song in the playlist, random after that one.Also, your forum is...

  • Newbie
  • Hello This is a bug report for play.spotify.com player on Windows 8.1 Google Chrome 47.0.2526.106 m. When playing a playlist of my own on shuffle, the first song played is always the first son...
  • Steph_B
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 264 Views
  • 1 replies
  • 0 likes

Band mixup

I'm really not sure where to post this or notify Spotify. There's a british blues-rock band called "Scoundrels." If you play music from their artist page, it'll be mixed in with a rap group called "Scoundrels". Spotify has the two groups mixed togeth...

  • Newbie
  • I'm really not sure where to post this or notify Spotify.   There's a british blues-rock band called "Scoundrels." If you play music from their artist page, it'll be mixed in with a rap group ...
  • Steph_B
  • Roadie
  • 603 Views
  • 1 replies
  • 0 likes
  • Other
  • 603 Views
  • 1 replies
  • 0 likes

Playlist edited from phone not updating to my pc spotify

From my Iphone 6, I created a new playlist named 'other' and added one song to it. I then go onto my pc and open spotify. The song and the playlist is not there. This is also the same for when I listen to music on my phone. For example, I listen to j...

  • Regular
  • From my Iphone 6, I created a new playlist named 'other' and added one song to it. I then go onto my pc and open spotify. The song and the playlist is not there.    This is also the ...
  • Steph_B
  • Roadie
  • 917 Views
  • 1 replies
  • 0 likes
  • music
  • 917 Views
  • 1 replies
  • 0 likes

can I/how do I access the lyrics app (musixmatch) from within android spotify app

I am a premium user, using the spotify app for android. I'm wondering how to access lyrics from within the app (if possible?) I do have the musixmatch app downloaded on my phone as well. If that isn't possible, is it possible to play my queued music ...

  • Casual Listener
  • I am a premium user, using the spotify app for android. I'm wondering how to access lyrics from within the app (if possible?) I do have the musixmatch app downloaded on my phone as well. If that isn'...
  • meganh007
  • Community Legend
  • 1418 Views
  • 3 replies
  • 0 likes
  • Web Player
  • 1418 Views
  • 3 replies
  • 0 likes

Solved!! [Web Player] Konami Code

Hi there! I noticed you guys have the Konami Code hidden in you code: UP UP DOWN DOWN LEFT RIGHT LEFT RIGHT B A ENTER var Konami = function () { 'use strict'; var _CODE = [ 38, 38, 40, 40, 37, 39, 37, 39, 66, 65, 13 ], _CODE_LEN = _CODE.length, _list...

  • Newbie
  • Hi there!   I noticed you guys have the Konami Code hidden in you code: UP UP DOWN DOWN LEFT RIGHT LEFT RIGHT B A ENTER       var Konami = function () { 'use strict'; ...
  • MauriceMV
  • Spotify Star
  • 1500 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 1500 Views
  • 1 replies
  • 0 likes

Solved!! How to get my Playlist + my music duplicate (or synchronized) on 3 devices ?

Hello I am using the same spotify account on an Apple Phone, an Android phone and a windows PC. I would like to have the same list of songs under My Music on each of the 3 devices What should I do to achive that ? thanks for your help

  • Casual Listener
  • Hello   I am using the same spotify account on an Apple Phone, an Android phone and a windows PC.   I would like to have the same list of songs under My Music on each of the 3 devices&n...
  • aston-vega
  • Casual Listener
  • 461 Views
  • 4 replies
  • 0 likes
  • Other
  • 461 Views
  • 4 replies
  • 0 likes

Windows Phone 8.1 / Wrong order if more than 100 chapters

Hi there, I've got a strange issue: When I want to hear a big audiobook with more than 100 chapters OFFLINE, the sort order is completely mixed after Download. It seems there's a bug. (you have to exit the app an restart again). Example (in german) w...

  • Newbie
  • Hi there,   I've got a strange issue: When I want to hear a big audiobook with more than 100 chapters OFFLINE, the sort order is completely mixed after Download. It seems there's a bug. (you h...
  • 196 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 196 Views
  • 0 replies
  • 0 likes

using account on a tv

When i signed up to Spotify my 2 device's where my laptop and my phone. I then allowed my partner to use it on her phone which meant I couldn't listen off line on my laptop. (Thats fine) what I'm worried about is that if I sign in via my roku box on ...

  • Newbie
  • When i signed up to Spotify my 2 device's where my laptop and my phone. I then allowed my partner to use it on her phone which meant I couldn't listen off line on my laptop. (Thats fine) what I'm wor...
  • DasPeter
  • Community Legend
  • 714 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 714 Views
  • 1 replies
  • 0 likes

Bought three month trial for $.99, three weeks later it's back to free??

So, just before 2015 ended, I got the special offer three month trial for $0.99. Today, suddenly, I am back to free, and it hasn't even been three weeks. Help?!?

  • Newbie
  • So, just before 2015 ended, I got the special offer three month trial for $0.99. Today, suddenly, I am back to free, and it hasn't even been three weeks. Help?!?
  • DasPeter
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • music
  • 385 Views
  • 1 replies
  • 0 likes

Finding friends

I'm connected to Facebook, but I can't find any of them. They can't find me either. I've logged in and out several times, deleted the app and downloaded again. I've tried to figure it out through Facebook, but nothing has worked. I don't know what's ...

  • Newbie
  • I'm connected to Facebook, but I can't find any of them. They can't find me either. I've logged in and out several times, deleted the app and downloaded again. I've tried to figure it out through Fac...
  • 185 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 185 Views
  • 0 replies
  • 0 likes

Albums and songs will only show up through search engines but not through the app

So,at first when i was searching for specific songs and the wouldn't show up, i just thought that for some copyright reasons certain albums of the artist weren't added, while others did. However,when i googled the song, ej: "2pm go crazy" or "Apink L...

  • Newbie
  • So,at first when i was searching for specific songs and the wouldn't show up, i just thought that for some copyright reasons certain albums of the artist weren't added, while others did. However,when...
  • user-removed
  • Not applicable
  • 814 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 814 Views
  • 1 replies
  • 0 likes