Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc. )

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 14244 Views
  • 8 replies
  • 1 likes
  • Other
  • 14244 Views
  • 8 replies
  • 1 likes

Solved!! public playlist

Why is it that i have only two of my playlist up for public viewing and not all of them.can i not change what goes on public playlist

  • Newbie
  • Why is it that i have only two of my playlist up for public viewing and not all of them. can i not change what goes on public playlist
  • MattSuda
  • Spotify Star
  • 818 Views
  • 2 replies
  • 0 likes
  • 818 Views
  • 2 replies
  • 0 likes

Solved!! Local songs on iPhone won't play on the WIFI speaker using Spotify Connect.

[BB] Song not playing The problem simply put:Local files synced from the computer over to my iphone won't play while using the Panasonic SC-ALL3 WIFI speaker as the speaker source on Spotify Connect. Description: I have a Panasonic SC-ALL3 WIFI speak...

  • Visitor
  • [BB] Song not playing   The problem simply put: Local files synced from the computer over to my iphone won't play while using the Panasonic SC-ALL3 WIFI speaker as the speaker source on Spo...
  • user-removed
  • Not applicable
  • 1984 Views
  • 2 replies
  • 0 likes
  • 1984 Views
  • 2 replies
  • 0 likes

'Error retrieving your deleted playlists'

Hi guys - first time posting here. I recently found out you can recover your deleted playlists, which is amazing for me because I accidentally deleted one which had about 10-20 followers. I kept a back up (had all the songs copied and pasted over) be...

  • Casual Listener
  • Hi guys - first time posting here.   I recently found out you can recover your deleted playlists, which is amazing for me because  I accidentally deleted one which had about 10-20 follo...
  • Jibbyc
  • Casual Listener
  • 1137 Views
  • 3 replies
  • 0 likes
  • Samsung
  • 1137 Views
  • 3 replies
  • 0 likes

Solved!! Not aviable music

I just want to ask if a Spotify official may answer why these albums are not aviable in Germany: Samsas Traum - a.Ura und das Schnecken.Haus Marylin Manson - Born Villian (only partially aviable) This is a bit upset for me because I want to listen to...

  • Casual Listener
  • I just want to ask if a Spotify official may answer why these albums are not aviable in Germany:   Samsas Traum - a.Ura und das Schnecken.Haus Marylin Manson - Born Villian (only partially...
  • MattSuda
  • Spotify Star
  • 346 Views
  • 3 replies
  • 0 likes
  • Music
  • 346 Views
  • 3 replies
  • 0 likes

Philips Fidelio, gramophon, and i-pad - not working together

I have set up the Gramofon device. It is connected to my Philips Fidelio speakers. The app is downloaded to my i-pad. The little circle of light turns green when I play a song on the ipad spotify app, but there is no sound coming through the speakers...

  • Newbie
  • I have set up the Gramofon device. It is connected to my Philips Fidelio speakers. The app is downloaded to my i-pad. The little circle of light turns green when I play a song on the ipad spotify app...
  • JoeThomas
  • Community Legend
  • 221 Views
  • 2 replies
  • 0 likes
  • 221 Views
  • 2 replies
  • 0 likes

Saved Artists dissapearing

I keeping having artists that I have saved, being "unsaved" after I close out the player and open it back up. I have recently upgraded to Premium, and this just started happening after I upgraded. Is there only a certain amount of music that you can ...

  • Newbie
  • I keeping having artists that I have saved, being "unsaved" after I close out the player and open it back up. I have recently upgraded to Premium, and this just started happening after I upgraded. Is...
  • MattSuda
  • Spotify Star
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! Changed playlist

Hi, I follow a playlist named "Sunday Lounge". Somewhere around new year, all the tracks was replaced by new ones. Is there any way to get a hold of the previous playlist?

  • Newbie
  • Hi,    I follow a playlist named "Sunday Lounge". Somewhere around new year, all the tracks was replaced by new ones. Is there any way to get a hold of the previous playlist?
  • MattSuda
  • Spotify Star
  • 247 Views
  • 2 replies
  • 0 likes
  • 247 Views
  • 2 replies
  • 0 likes

playlist invisibile

Ciao,Il profilo ClubsMade ha 4 playlist ma non riesco a vederle. Qualcuno può aiutarmi?

  • Newbie
  • Ciao, Il profilo ClubsMade ha 4 playlist ma non riesco a vederle. Qualcuno può aiutarmi?
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Implement a Staylist

This is a hybrid of a playlist and station and is explored in my blog post. Bascially, it's a simple way to listen to music, add it to a playlist (for playing specifically good songs individually later).

  • Casual Listener
  • This is a hybrid of a playlist and station and is explored in my blog post.   Bascially, it's a simple way to listen to music, add it to a playlist (for playing specifically good s...
  • Marco
  • Community Legend
  • 474 Views
  • 1 replies
  • 1 likes
  • Radio
    Your Music
  • 474 Views
  • 1 replies
  • 1 likes

Spotify only partly downloads some albums

Some albums only partly download and I can't see how to force it to complete the download. Sometimes removing the album and putting it back in works but sometimes it doesn't. How can I force a resync? I am on windows phone 8.1

  • Casual Listener
  • Some albums only partly download and I can't see how to force it to complete the download. Sometimes removing the album and putting it back in works but sometimes it doesn't. How can I force a resync...
  • MattSuda
  • Spotify Star
  • 441 Views
  • 5 replies
  • 0 likes
  • 441 Views
  • 5 replies
  • 0 likes

WD TV Live with Spotify

I just got the WD TV device and have been using the built-in Spotify app. Something seemed a little off, and I think I finally figured it out. For many songs, the bass is overly heavy and bloated. It sounds like on an old boom box when you'd push the...

  • Music Fan
  • I just got the WD TV device and have been using the built-in Spotify app.  Something seemed a little off, and I think I finally figured it out.  For many songs, the bass is overly heavy and...
  • 239 Views
  • 0 replies
  • 0 likes
  • WD
  • 239 Views
  • 0 replies
  • 0 likes

Connect stopped showing other devices

Hi,Only a few weeks ago I was able to play music in my iPad from my iPhone without a problem with Spotify Connect.Not sure if it was listening to Spotify in my desktop (never used to), webplayer or trying to set up a Gramofon but now other devices do...

  • Newbie
  • Hi, Only a few weeks ago I was able to play music in my iPad from my iPhone without a problem with Spotify Connect. Not sure if it was listening to Spotify in my desktop (never used to), webpla...
  • 849 Views
  • 0 replies
  • 0 likes
  • Connect
  • 849 Views
  • 0 replies
  • 0 likes

Solved!! Conection failes on Sonos

[SONOS]I have just bought Spotify Premium, and connected it to my Sonos system. When i try to play on any Sonos device from the Sonos app on ios8, then the musik starts, and then the App show 'connection to spotify failed'. and the music stops. i can...

  • Regular
  • [SONOS]I have just bought Spotify Premium, and connected it to my Sonos system. When i try to play on any Sonos device from the Sonos app on ios8, then the musik starts, and then the App show 'conn...
  • ldplusse
  • Regular
  • 281 Views
  • 2 replies
  • 0 likes
  • 281 Views
  • 2 replies
  • 0 likes

Solved!! Album disappeared

So I had the song 巴黎 from artist 方大同's album 危險世界 in a playlist. A week or so ago the track disappeared from the playlist and when I went to see why I noticed the album was no longer on Spotify. What would the reason for this be? I subscribed to Spot...

  • Casual Listener
  • So I had the song 巴黎 from artist 方大同's album 危險世界 in a playlist.  A week or so ago the track disappeared from the playlist and when I went to see why I noticed the album was no longer on Spotify...
  • Nial619
  • Casual Listener
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

Ugly AD

I know I'm a free user. But u guys can handle the quality of ad? Look at this **bleep**:

  • Casual Listener
  • I know I'm a free user. But u guys can handle the quality of ad? Look at this **bleep**:
  • jacob04
  • Casual Listener
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Why are the Your Music playlists for songs, albums, and artists merged into one another?

The Your Music collections have baffled me for awhile now. Very early on I decided that I was going to use my saved songs playlist (Your Music - songs) to quickly keep track of my favorite songs as I listened. That way I could go through and listen t...

  • Casual Listener
  • The Your Music collections have baffled me for awhile now. Very early on I decided that I was going to use my saved songs playlist (Your Music - songs) to quickly keep track of my favorite songs as...
  • MattSuda
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Issues with shuffling beyond a playlist.

On my free account, most of my custom playlists seem to inevitably begin playing songs from all over the place as if the playlist was a radio station regardless of whether the playlist has enough tracks (it does). I'm alright with this usually becaus...

  • Casual Listener
  • On my free account, most of my custom playlists seem to inevitably begin playing songs from all over the place as if the playlist was a radio station regardless of whether the playlist has enough tra...
  • 109 Views
  • 0 replies
  • 0 likes
  • Music
    Other
  • 109 Views
  • 0 replies
  • 0 likes

Noah Gundersen Song Error

I was recently listening to Noah Gundersen's album titled Family. His songs "Garden" and "Honest Songs" have each other's audio. Is there someway this can get fixed? Not a huge issue because I can still listen to the songs, but it is wrong. Thanks fo...

  • Newbie
  • I was recently listening to Noah Gundersen's album titled Family. His songs "Garden" and "Honest Songs" have each other's audio. Is there someway this can get fixed? Not a huge issue because I can st...
  • MattSuda
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

Solved!! my music

how can i put musics that i cant find in spotify to play in it please help thanks

  • Casual Listener
  • how can i put musics that i cant find in spotify  to play in it please help thanks
  • MattSuda
  • Spotify Star
  • 227 Views
  • 3 replies
  • 0 likes
  • Other
  • 227 Views
  • 3 replies
  • 0 likes

Solved!! All my songs dissapeared from my artist page

Hello, in summer i distributed my music with Spotmeup (wich is now down) for all of the songs you see in the photo, and today when i tried to get a verified spotify account following tunecore's instructions - all my songs dissapeared. I don't hope i ...

  • Newbie
  • Hello, in summer i distributed my music with Spotmeup (wich is now down) for all of the songs you see in the photo, and today when i tried to get a verified spotify account following tunecore's instr...
  • MattSuda
  • Spotify Star
  • 570 Views
  • 1 replies
  • 0 likes
  • 570 Views
  • 1 replies
  • 0 likes