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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2436 Views
  • 22 replies
  • 6 likes
  • Other
  • 2436 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17865 Views
  • 8 replies
  • 2 likes
  • Other
  • 17865 Views
  • 8 replies
  • 2 likes

How Do I Forget or Delete An Available Device?

A week ago I linked to my friend's Heos sound system. I will never need to do so again, but Heos still shows up all the time as an available device in my Spotify app. I have tried signing out everywhere, but that did not get rid of this device. I hav...

  • Newbie
  • A week ago I linked to my friend's Heos sound system.  I will never need to do so again, but Heos still shows up all the time as an available device in my Spotify app.  I have tried si...
  • 647 Views
  • 0 replies
  • 5 likes
  • Other
  • 647 Views
  • 0 replies
  • 5 likes

webplayer / constant redirect to blank page

hey, i had an isue with spotify, where my adblock blocked some vontents, and i had to turn it off to be able to use the webplayer.when i had this, the webplayer homepage opened, but instantly redirected me to some webpage, that kinda looks like a bla...

spotify.png
  • Regular
  • hey,   i had an isue with spotify, where my adblock blocked some vontents, and i had to turn it off to be able to use the webplayer. when i had this, the webplayer homepage opened, but instan...
  • Toyfel
  • Regular
  • 555 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 555 Views
  • 3 replies
  • 0 likes

Connect with selected devices only

Hi, I've used Spotify Connect with my Yamaha amplifier, with big loudspeakers connected with it. Now, I'd like to download Spotify also in my son's mobile phone and let him use my account, when listening to music in his own room, through his own smal...

  • Newbie
  • Hi,   I've used Spotify Connect with my Yamaha amplifier, with big loudspeakers connected with it. Now, I'd like to download Spotify also in my son's mobile phone and let him use my account, w...
  • 192 Views
  • 0 replies
  • 0 likes
  • Connect
  • 192 Views
  • 0 replies
  • 0 likes

Windows Phone Lumia Denim - No app in store

Hi,I can't find the app in the app store, for windows phone. My phone is a lumia 535, but as far as I saw there should be a version available ?I'm from Austria, if that is of any relevance. Thanks

  • Regular
  • Hi, I can't find the app in the app store, for windows phone. My phone is a lumia 535, but as far as I saw there should be a version available ? I'm from Austria, if that is of any relevance. &nbs...
  • Ox1
  • Roadie
  • 952 Views
  • 11 replies
  • 0 likes
  • 952 Views
  • 11 replies
  • 0 likes

Poor connection to server

Hi all, I've experienced some issues with connection to the spotify server. After a lot of testing I've narrowed it down somewhat. I believe it may be at Spotify's end, or with my ISP. Across a number of platforms on my home network I've noticed a po...

  • Newbie
  • Hi all,   I've experienced some issues with connection to the spotify server. After a lot of testing I've narrowed it down somewhat. I believe it may be at Spotify's end, or with my ISP. &nbs...
  • 464 Views
  • 0 replies
  • 0 likes
  • Other
  • 464 Views
  • 0 replies
  • 0 likes

Spotify - Behind company firewall - IT Admin

Hello and good day; I am an IT administrator for a small company and we have just recently got a dedicated line and also set up/installed a hardware firewall. I have set up NAT and security policies, the network is running very nicely, including the ...

  • Newbie
  • Hello and good day;   I am an IT administrator for a small company and we have just recently got a dedicated line and also set up/installed a hardware firewall. I have set up NAT and security ...
  • 945 Views
  • 0 replies
  • 0 likes
  • Connect
  • 945 Views
  • 0 replies
  • 0 likes

Musics are black on my Playlist

when I'm listening to a playlist, some songs are named in black. You could tell me why ?

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  • Visitor
  • when I'm listening to a playlist, some songs are named in black. You could tell me why ?  
  • 235 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 235 Views
  • 0 replies
  • 0 likes

[Web Player] HMI error: Font size varies for displaying track length.

An annoying thing I have noticed in the weplayer is that the font size of track length is not consistent.For example, see the picture below. The font size of tracks with length>=4 mins is smaller than tracks with lengt <= 4 mins.I think this is an er...

screenshot.PNG
  • Music Fan
  • An annoying thing I have noticed in the weplayer is that the font size of track length is not consistent. For example, see the picture below. The font size of tracks with length>=4 mins is smalle...
  • sundinc
  • Music Fan
  • 264 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 264 Views
  • 2 replies
  • 0 likes

account problem

In Germany the price for Spotify Premium is 9,99€.I got a student discount with the e-mail from my school, so the price for me would be 4.99€, which is also written in my account details.But today they debited 9.99€ from my bank account.Even though i...

  • Newbie
  • In Germany the price for Spotify Premium is 9,99€. I got a student discount with the e-mail from my school, so the price for me would be 4.99€, which is also written in my account details. But toda...
  • 186 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 186 Views
  • 0 replies
  • 0 likes

Any way to continue playing Radio after playing an Album?

I'd love to listen to an Album but when the album is complete, rather than have it continue playing every Album by that artist or just stop completely I'd love it if it started Radio based on the album I just listened to and continued playing. Any wa...

  • Music Fan
  • I'd love to listen to an Album but when the album is complete, rather than have it continue playing every Album by that artist or just stop completely I'd love it if it started Radio based on the alb...
  • ElLucioVpe
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 334 Views
  • 1 replies
  • 0 likes

Radio is very narrow, any way to widen the selection?

I'm evaluating Spotify right now and I'm finding the Radio rather narrow in its selection of tunes - I start an Album station and I get the same songs repeated over and over and over and maybe a maximum of 4 artists total. I want my music service to ...

  • Music Fan
  • I'm evaluating Spotify right now and I'm finding the Radio rather narrow in its selection of tunes - I start an Album station and I get the same songs repeated over and over and over and maybe a maxi...
  • 321 Views
  • 0 replies
  • 0 likes
  • Mac
    Web Player
    Windows
  • 321 Views
  • 0 replies
  • 0 likes

Spotify and car Bluetooth issues

Spotify is playing in the background when I answer a call on my Bluetooth in the car. I am having to tell the caller hold on while I manually pause the song playing on my Galaxy s4. I didn't always have this problem. In the past Spotify would auto pa...

  • Casual Listener
  • Spotify is playing in the background when I answer a call on my Bluetooth in the car. I am having to tell the caller hold on while I manually pause the song playing on my Galaxy s4. I didn't always h...
  • 343 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 343 Views
  • 0 replies
  • 0 likes

spotify cant play the current track

No songs will play on my spotify, through the application or through the browser (play.spotify.com). It just says "spotify cant play the current track" I have attempted every solution I have found so far. I have completely reinstalled, I have unticke...

  • Casual Listener
  • No songs will play on my spotify, through the application or through the browser (play.spotify.com). It just says "spotify cant play the current track"   I have attempted every solution I have...
  • Ox1
  • Roadie
  • 339 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 339 Views
  • 1 replies
  • 0 likes

Squeezbox Radio - Client Version to old

Hi,since yesterday my Squeezebox Radio won't play any Spotify songs (premium account)I can login and even see all the playlists and song.If I try to play any song or playlist the cover is diplayed, but an error message pops up saying:"client version ...

  • Casual Listener
  • Hi, since yesterday my Squeezebox Radio won't play any Spotify songs (premium account) I can login and even see all the playlists and song. If I try to play any song or playlist the cover is dipla...
  • 646 Views
  • 0 replies
  • 0 likes
  • Logitech
    Other
  • 646 Views
  • 0 replies
  • 0 likes

Spotify can't play the current track

Hi All, I Have been using Spotify for along time and it started yeseterday when my spotify constantlly goes to the next track, it doesn't even play the track it will just keep skipping the tracks and at the top it says "can't play the current track"....

  • Newbie
  • Hi All,   I Have been using Spotify for along time and it started yeseterday when my spotify constantlly goes to the next track, it doesn't even play the track it will just keep skipping the t...
  • jporter2021sgis
  • Gig Goer
  • 445 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 445 Views
  • 1 replies
  • 0 likes

Web Player search bar not showing results

Hi Spotify Community, I am unfortunately having trouble getting the search results to show up on the web player. I am running Ubuntu 14.04.3 LTS, and using the latest version of Firefox (41.0.2). Is there anything I can do??? ex. Thanks! ~jkeaton8359

searchbarnotloading.png
  • Regular
  • Hi Spotify Community,   I am unfortunately having trouble getting the search results to show up on the web player. I am running Ubuntu 14.04.3 LTS, and using the latest version of Firefox (41....
  • jporter2021sgis
  • Gig Goer
  • 350 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 350 Views
  • 1 replies
  • 0 likes

Problem with setting Presets on Bose Soundtouch

I have the Bose Soundtouch since a half year. Playing Spotify at the soundtouch worked quit good since a few weeks. Since then I am not able to set presets from a spotify-playlist. Setting presets from a radiostation is still possible. So it seems to...

  • Newbie
  • I have the Bose Soundtouch since a half year. Playing Spotify at the soundtouch worked quit good since a few weeks. Since then I am not able to set presets from a spotify-playlist. Setting prese...
  • nyazai
  • Music Fan
  • 1516 Views
  • 1 replies
  • 1 likes
  • Other
  • 1516 Views
  • 1 replies
  • 1 likes

Spotify Connect Continuously Pausing With Bose SoundTouch 20

Hi all, As the title suggests I'm having huge problems with my Bose SoundTouch system. When I use Spotify Connect it will always pause 3-4 seconds after starting a track. I then press play and it goes back to the start of the track only to pause agai...

  • Music Fan
  • Hi all,   As the title suggests I'm having huge problems with my Bose SoundTouch system.   When I use Spotify Connect it will always pause 3-4 seconds after starting a track. I then pre...
  • nyazai
  • Music Fan
  • 2341 Views
  • 5 replies
  • 2 likes
  • Connect
  • 2341 Views
  • 5 replies
  • 2 likes

Following Artists Does Not Display More Than 300 Entries.

Hello, This has been an issue for a long time now, with the web player. The Artists List, Following, etc. do not show more than 300 entries.I follow something 800+, and can't see over half of my 'music collection' on this service. Please for the love...

  • Music Fan
  • Hello,   This has been an issue for a long time now, with the web player.   The Artists List, Following, etc. do not show more than 300 entries. I follow something 800+, and can't see ...
  • jerjer87
  • Newbie
  • 431 Views
  • 2 replies
  • 3 likes
  • Web Player
  • 431 Views
  • 2 replies
  • 3 likes

[Windows Phone] I cant download any playlist to play offline

I Can't download any playlist to play offline. The download bar is always in 0% and it wont advance, i'm using a Nokia Lumia 830 and trying to download it by wi-fi

  • Newbie
  • I Can't download any playlist to play offline. The download bar is always in 0% and it wont advance, i'm using a Nokia Lumia 830 and trying to download it by wi-fi
  • ElLucioVpe
  • Roadie
  • 276 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 276 Views
  • 1 replies
  • 0 likes