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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1524 Views
  • 15 replies
  • 5 likes
  • Other
  • 1524 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17562 Views
  • 8 replies
  • 1 likes
  • Other
  • 17562 Views
  • 8 replies
  • 1 likes

Change plan and get refund

Want a refund of $9'.99 and 0.01 cents 0.01 cents and change my plan to the $29.99 a month

  • Newbie
  • Want a refund of $9'.99 and 0.01 cents 0.01 cents and change my plan to the $29.99 a month
  • kbrooksc
  • Community Legend
  • 162 Views
  • 1 replies
  • 0 likes
  • Other
  • 162 Views
  • 1 replies
  • 0 likes

Web Player grinding to a halt

I'm in a situation where I have a Windows 10 computer on which I'm not allowed to put new apps. The Spotify Web Player worked fantastically as a work-around on my previous computers (running a corporately modded version of Windows 7), but it's having...

  • Casual Listener
  • I'm in a situation where I have a Windows 10 computer on which I'm not allowed to put new apps.  The Spotify Web Player worked fantastically as a work-around on my previous computers (running a ...
  • 255 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 255 Views
  • 0 replies
  • 0 likes

Starred Playlist gone

Logged in this morning only to find my starred playlist gone. It was there last night and the only other device I use spotify on is my phone which I haven't used for a few days. Tried logging in with my email then tried it with my username and it sti...

  • Newbie
  • Logged in this morning only to find my starred playlist gone. It was there last night and the only other device I use spotify on is my phone which I haven't used for a few days. Tried logging in with...
  • user-removed
  • Not applicable
  • 204 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Chromecast vs Spotify Connect

Hello everyone, I have on my Amp Pioneer VSX-830 both Chromecast 2 and Spotify Connect. Which is best in terms of Audio Quality ? Thank you!

  • Music Fan
  • Hello everyone,    I have on my Amp Pioneer VSX-830 both Chromecast 2 and Spotify Connect. Which is best in terms of Audio Quality ?  Thank you!
  • hadefila
  • Newbie
  • 6163 Views
  • 2 replies
  • 0 likes
  • 6163 Views
  • 2 replies
  • 0 likes

Solved!! Radio doesn't work

OS: Windows 7 (x64)Browser: Opera (latest version) and Waterfox 40.0.2Flash version: NPAPI 19Player version: Webplayer Just signed up on spotify and can't use the radio feature. The screen keeps on loading forever. Already tried cleaning up the cache...

  • Casual Listener
  • OS: Windows 7 (x64) Browser: Opera (latest version) and Waterfox 40.0.2 Flash version: NPAPI 19 Player version: Webplayer   Just signed up on spotify and can't use the radio feature. The sc...
  • Jondroids
  • Music Fan
  • 3793 Views
  • 14 replies
  • 1 likes
  • Web Player
    Windows
  • 3793 Views
  • 14 replies
  • 1 likes

Solved!! Unlink Playstation Music from Sportify account

Hello, How can I unlink my spotfiy account to the playstation music ? I don't find a way on spotify website or on playstation music. Thanks for your help. Regards Nicolas

  • Casual Listener
  • Hello, How can I unlink my spotfiy account to the playstation music ? I don't find a way on spotify website or on playstation music. Thanks for your help. Regards Nicolas
  • MattSuda
  • Spotify Star
  • 734 Views
  • 5 replies
  • 0 likes
  • 734 Views
  • 5 replies
  • 0 likes

Chromcast Audio | Playback stops at new Playlist / crashes?

hi folks. cant find anything related to my errors via search function or im totally blind. Sorry. tested this with several devices. OnePlusOne Android Cyanogen. OnePlus2 with OygenOS. iPad 2. iPhone 4. when i play music on one of the above devices an...

  • Newbie
  • hi folks.   cant find anything related to my errors via search function or i m totally blind. Sorry.   tested this with several devices. OnePlusOne Android Cyanogen. OnePlus2 with Oyge...
  • 259 Views
  • 0 replies
  • 2 likes
  • Connect
    Other
  • 259 Views
  • 0 replies
  • 2 likes

Total number of songs in Favourites-list: difference of 188 songs mobile VS desktop

Dear fellow Spotifiers! It came to my attention that my 'favourites'-list holds 188 more songs on my mobile-version (5993 songs) compared to my 'favourites'-list on the desktop-version (5805 songs). I.e. somehow my desktop-version of Spotify does not...

  • Casual Listener
  • Dear fellow Spotifiers!   It came to my attention that my 'favourites'-list holds 188 more songs on my mobile-version (5993 songs) compared to my 'favourites'-list on the desktop-version (5805...
  • el_dido
  • Casual Listener
  • 224 Views
  • 2 replies
  • 0 likes
  • Other
  • 224 Views
  • 2 replies
  • 0 likes

Help link loop; can't report broken track

I would like to report a jittery track. I browsed to https://support.spotify.com/us/contact-spotify-support/ , clicked on "I want to report a broken song or wrong song information", then clicked on the single "How do I report broken tracks or albums?...

  • Newbie
  • I would like to report a jittery track.  I browsed to https://support.spotify.com/us/contact-spotify-support/ , clicked on "I want to report a broken song or wrong song information", then c...
  • 156 Views
  • 0 replies
  • 0 likes
  • Other
  • 156 Views
  • 0 replies
  • 0 likes

Repetitive Radio

The radio is far too repetitive. I know many people have complained about this, so I am sure this will fall on deaf ears. Please add a discover button, or improve your algorthim; it's seriously ridiculous. If not fixed, this is going to push me to ch...

  • Newbie
  • The radio is far too repetitive. I know many people have complained about this, so I am sure this will fall on deaf ears. Please add a discover button, or improve your algorthim; it's seriously ridic...
  • 185 Views
  • 0 replies
  • 0 likes
  • Other
  • 185 Views
  • 0 replies
  • 0 likes

Album "Thirst for romance" from Cherry Ghost not playing in my region?

Hi, I am a big fan of Cherry Ghost. All albums of Cherry ghost are on Spotify and all but one album playable from the Netherlands; the album "Thirst for romance" is not playing due to region restrictions. I can only play one song from the album (4am)...

  • Newbie
  • Hi,   I am a big fan of Cherry Ghost.  All albums of Cherry ghost are on Spotify and all but one album playable from the Netherlands; the album "Thirst for romance" is not playing due to ...
  • 260 Views
  • 0 replies
  • 0 likes
  • music
  • 260 Views
  • 0 replies
  • 0 likes

ps4 large playlist error

So the ps4 app is really great but whenever I try to play my playlist with over 6000 songs and I put shuffle on it only plays a certain amount of songs from the artists at the beginning of the playlist anyone know why?

  • Casual Listener
  • So the ps4 app is really great but whenever I try to play my playlist with over 6000 songs and I put shuffle on it only plays a certain amount of songs from the artists at the beginning of the playli...
  • elwenil360
  • Casual Listener
  • 3509 Views
  • 18 replies
  • 3 likes
  • Other
  • 3509 Views
  • 18 replies
  • 3 likes

Really bad shuffling?

Anyone else notice that the "shuffle" experience is mainly just the latest released albums? For instance shuffle Lana Del Rey and the only two albums it'll play are Ultraviolence and Honeymoon despite her having a bunch of other albums. I'm lucky to ...

  • Newbie
  • Anyone else notice that the "shuffle" experience is mainly just the latest released albums? For instance shuffle Lana Del Rey and the only two albums it'll play are Ultraviolence and Honeymoon despit...
  • 119 Views
  • 0 replies
  • 0 likes
  • Other
  • 119 Views
  • 0 replies
  • 0 likes

download problem

Lumia 930-wp8.1 and Premium account.I can't download some albums (i.e. any Pink Floyd Album) for offline use. In My previous android device it was possible and working.

  • Regular
  • Lumia 930-wp8.1 and Premium account. I can't download some albums (i.e. any Pink Floyd Album) for offline use. In My previous android device it was possible and working.
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

Winphone offline

Lumia 930-wp8.1 and Premium account.I can't download some albums (i.e. any Pink Floyd Album) for offline use. In My previous android device it was possible and working.

  • Regular
  • Lumia 930-wp8.1 and Premium account. I can't download some albums (i.e. any Pink Floyd Album) for offline use. In My previous android device it was possible and working.
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

Can't find the volume on playstation four.

The music is so quiet I can't find any volume control anywhere. I have to turn the TV up really loud but that just distorts the TV speakers. Thanks in advance.

  • Casual Listener
  • The music is so quiet I can't find any volume control anywhere. I have to turn the TV up really loud but that just distorts the TV speakers. Thanks in advance.
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Sound quality (bit rate) on LG TVs and blu-ray?

Hi all (especially Spotify insiders)! What is the sound quality on LG devices as inhttps://support.spotify.com/se/learn-more/faq/#!/article/LG There is no specific setting for quality in the app, so it is hard to tell.Realize that the actual sound qu...

  • Casual Listener
  • Hi all (especially Spotify insiders)!   What is the sound quality on LG devices as in https://support.spotify.com/se/learn-more/faq/#!/article/LG   There is no specific setting for qua...
  • larsic
  • Casual Listener
  • 656 Views
  • 1 replies
  • 1 likes
  • Other
  • 656 Views
  • 1 replies
  • 1 likes

BBC Playlister Problem

Ive been exporting additions to my BBC playlister playlist in spotify for months and I love it. However, for the past month although the bbc website tell me songs have suceesfully been exported to spotify when I look nothing has been added. Any sugge...

  • Newbie
  • Ive been exporting additions to my BBC playlister playlist in spotify for months and I love it. However, for the past month although the bbc website tell me songs have suceesfully been exported to sp...
  • 179 Views
  • 0 replies
  • 0 likes
  • Other
  • 179 Views
  • 0 replies
  • 0 likes